Menu
For Business Write a review File a complaint
Discovery Channel Customer Service Phone, Email, Contacts

Discovery Channel
Reviews and Complaints

www.discovery.com

Learn how the rating is calculated

1.1 1 Review 315 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Discovery Channel Complaints 315

ComplaintsBoard
H
1:54 pm EST

Discovery Channel Ads on my screen.

I'm tired of seeing the large streaming ad for the Discovery + at the top right if my tv. There's also the occasional ad that takes up almost half the screen. Between the channel logo on the bottom the Discover + ad top left the occasional pop up ads top left and your occasional Discovery+ ad that takes up almost half the screen you are ruining my viewing experience.

Desired outcome: Remove your constant ads.

Read full review of Discovery Channel and 1 comment
Hide full review
1 comment
Add a comment
C
C
Cyagley
US
Send a message
Feb 01, 2021 7:24 am EST

And right now you have the banners popping up, as well as some "puppy bowl" ads at the bottom. So we pay $180/ month and we can't even see the program we're watching! Not to mention the 400 commercials a day for something we don't want and should be included. (discovery+)

ComplaintsBoard
B
11:20 am EST

Discovery Channel Discovery+

Extremely disappointed that can no longer watch the shows on the Travel Channel. I don't remember seeing on your advertisements that streaming is the only way to watch shows. Such crap when people need an escape and enjoyed watching the shows with entire family and now can no longer watch. With the pandemic and most people out of work your timing sucks. RIP all the shows we loved

Desired outcome: Show new episodes on Travel Channel

Read full review of Discovery Channel and 1 comment
Hide full review
1 comment
Add a comment
E
E
eskight
washington pa., US
Send a message
Feb 23, 2021 3:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Please put the original ''new'' programming back on my dish network {travel, discovery channel]
I can't stream because the only internet service that i can ONLY receive is DSL.
At least you should of went to the end of the series before pulling shows.
Even if i could get broadband internet, i would not even think about spending $4.99 for what you did.
Going back to my roots watching original shows like gunsmoke on INSP !

ComplaintsBoard
T
10:43 pm EST

Discovery Channel Discovery plus

You have removed many of my favorite shows from the cable line up and put it on the new discovery plus. I am very pissed off with this. We already pay for the cable version to watch these shows. Now you want us to pay for another of your programs? This is bull. I have heard from thousands of people that they are not going to pay more money for this. You choose NOW during a pandemic where many people have either lost their jobs or took a cut in pay and cant afford to pay even more money. You are just taking advantage of the people. You just want more money. Well I can tell you this. You wont be getting it from me or thousands of other people out there. You can watch your ratings on all your shows go in the toilet. You will then be begging us to watch your channel. Its a shame because I have been watching discovery channel for decades. You can stick your stream service where the sun dont shine.

Desired outcome: Put the shows back on cable as well as streaming

Read full review of Discovery Channel and 1 comment
Hide full review
1 comment
Add a comment
C
C
Cookiecrumbler
Martinsburg, US
Send a message
Jan 27, 2021 7:32 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Excellent! Couldn't have said it better! Pass it around and let it be known!

ComplaintsBoard
K
5:38 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Discovery Channel service

We have been watching some of the discovery channel programs for years with our cable service. Since your discovery plus several of the programs we watched are now on that service and all we get are reruns or suboptimal shows. This is ridiculous, do you not get money from the cable companies for your programming? Now you want another $5 a month to watch the new shows we were watching. This is appalling what you have done to regular customers and now are trying to get more money from people that just don't have it. Ridiculous what you have done to your customers

Desired outcome: Offer the channels back on the cable version of discovery and not just the bull....discovery plus

Read full review of Discovery Channel and 1 comment
Hide full review
1 comment
Add a comment
W
W
WooBoy
Lincoln, Nebraska, US
Send a message
Jan 23, 2021 1:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I agree with you. Some of the show on TLC or Discovery are 4 or 5 years old, all of the new episodes are on the Discovery Plus (which I refuse to pay for). I contacted my cable provider to urge them to drop the Discovery channel, and it's other channels. They told me that they are getting a lot of complaints from other customers.

ComplaintsBoard
A
6:55 pm EST

Discovery Channel Paying for show's

I'm complaining that your showing this show called Moonshiners. OMG! Now your teaching kid's and anyone else how good it can be, which it is NOT and actually KILL'S people. My husband being one of them. The show shouldn't be on the air. Just my opinion but I hope you take it off the air. I pay for watching Discovery and i love some of the other show's like Alaskan Bush People, Expedition Unknown, and it's sad to see a show like Moonshiners come on to ruin my Discovery viewing. Sorry! Welcome back Alaskan Bush People instead. :)

Read full review of Discovery Channel
Hide full review
ComplaintsBoard
L
5:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Discovery Channel Removing all paranormal programming from cable tv

I am a forcibly retired 70 year old living on Social Security and some savings. Without a job, and with the COVID pandemic, I spend a great deal of time at home, where I live alone, either reading or watching programming I DVR. The majority of that is all of the paranormal programming on the Travel Channel, which will now ONLY be available through a channel which requires paying more money every month - along with how much I spend for cable tv through OPTIMUM (a monopoly in my neighborhood).

This is an incredibly cruel, short-sighted money grab at a time when so many of us have no job and very little money. What little pleasure we derived from your programming is now taken away from us.

Having supported your channel and programming for years, I am so disturbed by this decision and sad at the loss of enjoyable time spent by myself. You should be ashamed.

Desired outcome: Either put the programming back on cable service, for which we already pay an arm and a leg, or give dispensation to those of us with limited income.

Read full review of Discovery Channel and 1 comment
Hide full review
1 comment
Add a comment
S
S
Suzi Feldner
US
Send a message
Jan 24, 2021 11:17 am EST

So disappointed that so many of my favorite shows are now only on Discovery+. Am on fixed income & tied into a cable contract. Please show reruns the new episodes on the cable channels for those of us who can't do streaming.

ComplaintsBoard
S
10:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Discovery Channel Streaming service

I had a free 7 day trial for the Discovery plus streaming. When that ran out, I bought the monthly subscription through Apple. They charged my card 6 days ago and I keep getting an error message when I try to watch. I contacted support and they had me uninstall my app and then reinstall. Did not work. Now they haven't returned any emails in 3 days! I'm very upset with this streaming service!

Desired outcome: Free month at least

Read full review of Discovery Channel
View 0 more photos
Hide full review
ComplaintsBoard
K
8:18 pm EST

Discovery Channel Advertising

Ok. My biggest complaint is why is there a need to show advertising of nasty Dr. Pimple Popper on motortrend channel? That stuff just makes me throw up, even if its blurred i still get mental image. Be fine if it didn't show any gross stuff. 2nd I don't agree with the showing of discovery plus hour long sample during 90 day fiancee. I understand trying to entice people into buying, but thats just over board.

Desired outcome: Don't show things thats offensive or gross on all of thier channels

Read full review of Discovery Channel and 1 comment
Hide full review
1 comment
Add a comment
G
G
grossed out001
Dallas, Texas, US
Send a message
Feb 04, 2021 10:49 pm EST

I agree about the disgusting gross Dr. commercials. My wife almost got sick when one came on. We have stopped watching the channels that advertise them. And the constant large banners make it impossible to enjoy a show.

ComplaintsBoard
B
9:09 am EDT

Discovery Channel Charges

I have been charged 2 times for the same month! Please put second charge on the month of feb/11.21.
thank you.
Robert e Travis Jr

Read full review of Discovery Channel
Hide full review
ComplaintsBoard
R
12:12 pm EST

Discovery Channel Discovery plus

I love the Discovery channel, and it's counterparts. I am dismayed that one of the shows I am very interested in, Expedition Bigfoot, is moving to Discovery Plus from the Travel Channel. If I want to continue watching it, I am being forced to purchase Discovery Plus. I don't have a problem with a non series show moving, but to move a show that is a continuing series is unfair. Let it finish up on the Travel station. One shouldn't be forced to purchase a streaming station to continue watching an interesting show that has been on Travel for over a year. Can it be played on both ?

Desired outcome: keep it on Travel Channel

Read full review of Discovery Channel
Hide full review
ComplaintsBoard
C
6:00 am EDT

Discovery Channel Discovery+

I am VERY UPSET that Discovery channel has decided to let the Discovery Channel + customers have new content when people have been paying to watch the channels for YEARS have to wait and get it later or not at all ESPECIALLY the I.D. channel come on guys ...I'm PISS'N at my cable company AND Discovery

Desired outcome: Hoping you take you're loyal customers seriously

Read full review of Discovery Channel
Hide full review
ComplaintsBoard
U
12:46 pm EST

Discovery Channel Advertisement on screen

I like watching several shows on the Travel channel, Science channel and sometimes on the discovery channel. But recently, your discovery channel advertisements have been popping up on-screen while I am TRYING to watch my favorite programs. I find this VERY annoying. I feel this is to be a very disrespectful intrusion on the programs I like and watch. I would watch discovery channel now and then, and I had no problem with you. But now, I have NO desire to continue watching your channel as long as the on-screen, intrusive, annoying and disrespectful adds appear. In fact, I will not be watching the Travel or Science channels either for the same reason. TV shows come and go, so in my home, yours are now gone!

Desired outcome: Remove the on-screen, intrusive, annoying and disrespectful adds.

Read full review of Discovery Channel
Hide full review
ComplaintsBoard
D
12:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Discovery Channel Advertising

The Discovery Channel has ruined our enjoyment of the travel channel due to discovery channels constant advertising. Advertising your damn streaming service on the screen while a program is playing is crossing
The line... Are you a station or just an advertiser? Your lack of respect to the viewer is so obvious and it is all about sell, sell, sell... Now even while a show is on. It is disgusting how you have invaded all these channels
With your crap. I wish the Discovery Channel would just go away and leave these channels alone. I refuse to watch a show where it is constantly advertising something I personally would have no interest in and also
The bad energy that the Discovery Channel is adding to these channels. Are you trying to push viewers off televisions and get everyone hooked up to computers etc.? Is that why you don't seem to give a damn about
Viewers opinions or enjoyment of one of these channels? Yeah, we sure don't want to have any conversation about this now do Discovery Channel?

Desired outcome: Remove on screen advertising while program is playing!!

Read full review of Discovery Channel
Hide full review
ComplaintsBoard
F
7:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Discovery Channel Street outlaws fastest in America

There is no way jj the boss won against nola but than you for taking something so easy to show independent talent and making it a joke I watched all the episodes intensely and was extremely pleased at your product until the final it sucks that you can't give us a straight up race without an agenda I think you should call nola and black sheep the finally because everyone sees right through the memphis [censored]

Desired outcome: Real racing no agenda

Read full review of Discovery Channel
Hide full review
ComplaintsBoard
M
10:49 pm EST

Discovery Channel Discovey+

You have not even gonelive withthe network and I already hate it due to marketing. There is 0 reason for there to be a counter taking up my tv screen. It's bad enough that you waste 20 minutes an hour with repeatingcommercials (inclusdingd+) but you allowed some [censored] to convince you it was a great idea to put that ad on the screen during your shows on EVERY discovery channel. I will use d+ spwcificallybecause of the marketing technique, but I am also goingto never watch another one of yiur channels again, which means Ihave0 reasonfor cable. So your scummy marketing campaign also cost concast a customer too.

Desired outcome: Ads are rape

Read full review of Discovery Channel and 1 comment
Hide full review
1 comment
Add a comment
D
D
Disrespected01
Austin, Texas, US
Send a message
Jan 09, 2021 11:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

The discovery channel has ruined our enjoyment of the travel channel due to discovery channels constant
Advertising. advertising your damn streaming service on the screen while a program is playing is crossing
The line... are you a station or just an advertiser? your lack of respect to the viewer is so obvious and it is all
About sell, sell, sell... now even while a show is on. it is disgusting how you have invaded all these channels
With your crap. I wish the discovery channel would just go away and leave these channels alone. I refuse to
Watch a show where it is constantly advertising something I personally would have no interest in and also
The bad energy that the discovery channel is adding to these channels. are you trying to push viewers off
Televisions and get everyone hooked up to computers etc.? is that why you don't seem to give a damn about
Viewers opinions or enjoyment of one of these channels? yeah, we sure don't want to have any conversation
About this now do we discovery channel?

ComplaintsBoard
H
10:43 pm EST

Discovery Channel Investigation Discovery Cannel

Turn the damn music down! We can't hear the people talking it's so loud. The other channels aren't screaming the music at you like they are on Homicide Hunter tonight! You guys are in the business and need to do your job. I live in Annapolis Maryland and had to switch to another station. Homicide Hunter was on between 9:00 and 10:00 pm. My cable company is Verizon. Please fix this. I pay too much for cable to be inconvenienced to this extent.

Desired outcome: Turn down the music!

Read full review of Discovery Channel
Hide full review
ComplaintsBoard
R
11:03 am EST

Discovery Channel Repeating commercials

Repeating commercials, Repeating commercials, repeating commercials, repeating commercials, repeating commercials, … Now isn't that irritating almost as irritating as seeing one commercial three times during one commercial break. The discovery channel networks works must be absolutely desperate to save money. I don't pay money to watch commercials two and three times during a commercial break.

Read full review of Discovery Channel
Hide full review
ComplaintsBoard
I
12:18 am EST

Discovery Channel Street outlaws, Memphis

You guys are ruining my experience with this show. I don't want to use bad language, but by giving that stupid lady that ruining the show for me and a lot to f my friends. You guys are giving fame to a lady like that, pissis me off that you guys depend on [censored] like that to raise rating. You guys are pathetic. What happened to real T.V. I know you guys pay people to act like [censored]ing idiots on live T.V. That right there ruins things for me. And not just me. Word of mouth can be one good thing or it can be one bad deal.

Read full review of Discovery Channel
View 0 more photos
Hide full review
ComplaintsBoard
J
1:32 pm EST

Discovery Channel The Promo Guy

Every time I put the Discovery Channel on and hear the promo guy's horrible voice, I have to turn it off immediately. His horrible speech grates on my nerves. How many words will you allow this guy to mispronounce. He can't even pronounce Discovery Channel right. He pronounces it as Dish-covery, what the hell? Maybe it's his teeth, I don't know? And that's not the only word that he add's letters to, and can't pronounce. So annoying. Maybe you could hire someone who knows how to speak English properly. And I can watch The Discovery, not Dishcovery Channel again

Read full review of Discovery Channel
Hide full review
ComplaintsBoard
D
9:48 pm EDT

Discovery Channel Fastest in America?

You host a show to supposedly find the fastest street racer in America but fail to invite or even notify the 405. They started this thing and were responsible for the success of Memphis, NOLA, etc. I don't know what the beef but I can tell you for sure the ratings would go through the roof. Fix the problem and let's get it on.

Read full review of Discovery Channel
Hide full review

Discovery Channel Reviews 0

Looks like Discovery Channel has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Discovery Channel, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Discovery Channel

Screenshot Discovery Channel
Discovery Channel is a multimedia platform offering a variety of documentary-style programming. Its content spans nature, science, history, and adventure. Services include cable TV channel access, streaming options for various shows, and educational resources. The channel caters to viewers seeking informative and engaging content.
How to file a complaint about Discovery Channel?

Here is a guide on how to file a complaint against Discovery Channel on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Discovery Channel in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Discovery Channel. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint against Discovery Channel on ComplaintsBoard.com.

Overview of Discovery Channel complaint handling

Discovery Channel reviews first appeared on Complaints Board on Jan 31, 2009. The latest review A Personal Perspective on Discovery Channel was posted on May 16, 2024. The latest complaint scam phone call was resolved on May 12, 2010. Discovery Channel has an average consumer rating of 1 stars from 316 reviews. Discovery Channel has resolved 8 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.6
35 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Discovery Channel Contacts

  2. Discovery Channel phone numbers
    +1 (240) 662-2000
    +1 (240) 662-2000
    Click up if you have successfully reached Discovery Channel by calling +1 (240) 662-2000 phone number 0 0 users reported that they have successfully reached Discovery Channel by calling +1 (240) 662-2000 phone number Click down if you have unsuccessfully reached Discovery Channel by calling +1 (240) 662-2000 phone number 9 9 users reported that they have UNsuccessfully reached Discovery Channel by calling +1 (240) 662-2000 phone number
  3. Discovery Channel address
    One Discovery Place, Silver Spring, Maryland, 20910, United States
  4. Discovery Channel social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 22, 2024
  6. View all Discovery Channel contacts
Discovery Channel Category
Discovery Channel is ranked 5 among 61 companies in the Satellite and Cable TV category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.