Dolan Toyota’s earns a 2.0-star rating from 4 reviews, showing that the majority of customers are somewhat dissatisfied with their vehicles.
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Dolan Toyota went above and beyond to help me after I had gone through 2 Hyundais in less than 2 years due to miscellaneous issues with them
Dolan Toyota went above and beyond to help me after I had gone through 2 Hyundais in less than 2 years due to miscellaneous issues with them. My mother had her Toyota for 17yrs + and just upgraded to another so I decided to switch to the reliable brand. They were honest from the get go telling me it might not be worth it since I was a*** over teakettle on loans at this point. But I decided it was worth the peace of mind and now I'm in a vehicle I not only LOVE but TRUST. Will recommend them to anyone looking for a car shopping experience with no pressure and where you're treated like a human not just a checkbook or rating.
Dolan Toyota Complaints 3
I went to Dolan Toyota in Reno, Nevada to fix my car 'cause the check engine light was on
I went to Dolan Toyota in Reno, Nevada to fix my car 'cause the check engine light was on. They said they had to do a bunch of stuff to fix it, but turns out all it needed was a new gas cap. They charged me more than $400 for the work.
I took my car to Dolan in *** to have a diagnostics done on it before getting any problems fixed on it
I took my car to Dolan in *** to have a diagnostics done on it before getting any problems fixed on it. When they called me back to inform me of the issue, they stated it was a blown head gasket and that it would be $2000 to fix the car. Two weeks later, they called back to tell me that when they go into the head gasket, the head was also needing to be replaced and that they couldn't of known this till getting inside so do we still want them to fix it? I said yes, so they ordered that part. A month and a half later, they called and said my car was ready and I could go pick it up. I paid for the work and went to my car, when I started the car it started very rough so I waited a few minutes and noticed the millage was blinking and the stereo and screen for all of those controls would not turn on (all of this was working well when I dropped off the car). I went back in to ask why... If I would of known it was going to be this, I would of never agreed to the repairs.
6/30-6/31 - I had a problem with my truck, and I thought Dolan Toyota could help me out since they're supposed to be experts in their
6/30-6/31 - I had a problem with my truck, and I thought Dolan Toyota could help me out since they're supposed to be experts in their stuff. I told them on the phone and in person that I heard and felt a rubbing sound that got worse as the wheels went faster. I did some research and thought it might be a bad wheel bearing. Even a mobile mechanic agreed with me and said I should take it to a dealership. I told all of this to the people at Dolan. But guess what? They never checked my wheel bearing. They convinced me to pay $900 for a full service inspection, promising they would check the wheel bearings, but that was a big fat lie. When I got my car back, they gave me a report saying they never checked the wheel bearing and tried to blame the problem on something I added after buying the car.
Is Dolan Toyota Legit?
Dolan Toyota earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Dolan Toyota has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
However ComplaintsBoard has detected that:
- Dolan Toyota protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Dolan Toyota has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Dolan Toyota
One of the key factors that sets Dolan Toyota apart from its competitors is its extensive inventory of new and used Toyota vehicles. Whether you are in the market for a sleek sedan like the Camry or a versatile SUV like the RAV4, Dolan Toyota has a diverse selection to suit every preference and budget. Their inventory is regularly updated to ensure that customers have access to the latest Toyota models and features.
In addition to their impressive vehicle selection, Dolan Toyota prides itself on providing exceptional customer service. Their knowledgeable and friendly sales team is dedicated to helping customers find the perfect vehicle that meets their needs and preferences. They take the time to understand each customer's requirements and provide expert guidance throughout the entire car-buying process.
Dolan Toyota also offers a range of financing options to make purchasing a vehicle as convenient as possible. Their finance department works closely with customers to secure competitive loan or lease terms that fit their budget. They strive to make the financing process transparent and hassle-free, ensuring that customers feel confident and satisfied with their purchase.
Furthermore, Dolan Toyota has a state-of-the-art service center staffed with highly trained technicians who are equipped to handle all types of maintenance and repair needs. From routine oil changes to complex engine repairs, customers can trust that their vehicles are in capable hands. The service center also uses genuine Toyota parts to ensure the highest quality and longevity of repairs.
Dolan Toyota's commitment to customer satisfaction extends beyond the initial purchase or service visit. They value long-term relationships with their customers and offer ongoing support and assistance. Whether it's answering questions, providing maintenance tips, or addressing any concerns, Dolan Toyota is dedicated to ensuring that every customer has a positive and enjoyable ownership experience.
Overall, Dolan Toyota is a reputable dealership that offers a wide range of high-quality vehicles, exceptional customer service, and comprehensive automotive solutions. With their commitment to customer satisfaction and extensive expertise in the automotive industry, Dolan Toyota is a trusted destination for all your Toyota needs. Visit dolantoyota.com to explore their inventory and experience their outstanding services firsthand.
Overview of Dolan Toyota complaint handling
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Dolan Toyota Contacts
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Dolan Toyota phone numbers+1 (775) 826-2750+1 (775) 826-2750Click up if you have successfully reached Dolan Toyota by calling +1 (775) 826-2750 phone number 0 0 users reported that they have successfully reached Dolan Toyota by calling +1 (775) 826-2750 phone number Click down if you have unsuccessfully reached Dolan Toyota by calling +1 (775) 826-2750 phone number 0 0 users reported that they have UNsuccessfully reached Dolan Toyota by calling +1 (775) 826-2750 phone number
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Dolan Toyota address2100 Kietzke Ln, Reno, Nevada, 89502-3603, United States
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Dolan Toyota social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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