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This is the worst experience I have Experienced with Domino's I had placed an order wide telephone for delivery and received the order vide Order number:46 dated 7/23/2006 at 15:05 hours. We paid for it and your delivery guy left, On looking inside the order we found that Jalapeno dip was not there as We have a habit of eating chicken wings and Garlic Bread with the dip, since it was not there we called up your store and people were telling me after being online for 15 mins that they will be sending me the Jalapeno dip to which I requested them as the pizza had been lying there for over to 30 mins on the table it had gone cold and I requested them to take the whole stuff back and send me the full order again, and by this time it had been 1 hour waiting for the food which was agonizing to which the store manager finally agreed after much persistence. 5 mins later I get a call from Mr. Asif who identified himself as the store manager and asked me not to return the stuff back and also keep the reorder as I was very hungry We ate the breads and The chicken wings after heating them in the Microwave.20 mins later we recieved the reorder and the delivery guy insisted that I return the whole stuff back this made me go in a very embarrasing situation as I had no Bread and the wings to return. I would like to inform you that I have returned the whole stuff back both the first order and the reorder and also the money as I donot want deal with Domino's any more and will also take case to customer court as I have taken in writing from the delivery guy that I have not taken the money back from domino’s and also returned the stuff back. I was a regular customer of their competitor Pizza Hut but sorry to say it has been a very bad experience with this company and above all these people are not courteous enough. I would like to know your Mumbai details where we can take this case forward. They have kept the money and the food also with them that is the whole bill amount of Rs.375.75/-
Regards,
Diwakar
As a shift manager of 1671 dundas st west dominos pizza, we recieve corn powder aka( used for streching the pizza) spoils our hands and harms us (get cuts in the skin). We end up bleeding due to the reaction caused by the corn powder to all employees.
Krishna
When I opened the box the pizza slices were piled on top of each other as if the pizza was dropped or thrown. I called to notify the store about the issue and the worker was very rude and hung up the phone on me. I did not eat the pizza because it looked as if it was thrown in box. I will never order pizza from Dominos ever again.
Great service always on time with my order.. friendly staff n a since of humor while I ordered...Pizza is wonderful in walking distance
We got a donair pizza and there was very little toppings and sauce. The pizza was very dry and we won't be giving our business to dominos because of that. The staff was friendly and the store looked clean.
Hello, I ordered a pizza on 24-08-2018 but the dominos store denied to deliver in my locality. I already paid the amount and didn't receive the order but your app shows that order has been delivered. I kindly request you to please refund my money as soon as possible.
Thankyou
I made in online order at 1:35 pm on January 5 2018 and at 2:50 pm I called to speak to a manager to ask what was taken my order so long. I was told the manager couldn't speak to me and when I tried to cancel my order I was hung up on which was rude too me.. store # 2889.
I paid for garlic sauce with my pizza and wings and i didnt get it when they delivered my food
Pictures say 1000 words. After I received the pizza I called and was told that I would not be able to receive another pizza, if there was nothing "physically wrong" with the pizza. I told them that it was charred and they continuously tried to make excuses saying that that is how thin crust pizza usually turns out.
Poor service.
Price is not worth quality or quantity
Undercooked bread
Want refund food was horrible
ORDER NUMBER. 465142
At store. 4145
My wings were burnt n my PASTA BOWL WAS OVER COOKED. I WOULD LIKE A FULL REFUND IM A LOYAL CUSTOMER
My name on my domino account is
Javonta White
Phone number [protected]
Email whitejavonta @yahoo.com
Usually pleased with dominos but very disappointed as I usually tip aswell for great service but tonight I open my pizza to pieces folded back over when unfolded half the toppings are gone. Highly unsatisfied if occurs again will be removing myself from ever ordering dominos again. Won't be ordering from this particular one for a bit.
I am not dealing with this nonsense!
I just received my delivery order from ...
2058 State Route 27 Edison NJ 08817 location...
I got a (dish)chicken alfredo pasta and when i opened the box the dish was only half full... I always order pasta from dominos and I know how full the plates come.. half of my food is missingg
I counted 4 small pieces of chicken the noodles were dry barely any sauce...very disatisfied
I have ordered for a veg pizza with spinach, mushrooms, red peppers and jalapeño peppers and observed the traces of meat on my pizza.when called they ignored the fact of customer issue and talked abt their busy kitchen and remodeling and possible mistake.quality control is completely missing in the kitchen.needs corporate intervention.
When speaking on the phone with Nikia, she was ridiculously rude. When I asked to speak with the manager or supervisor, she used foul language. She yelled and cursed and said she did not need customers like me calling her establishment. I was simply trying to make an order.
Yes, I order Dominoes all the time. Not anymore...! Employee gave us a special quoted us a price when delivered whole different price a lot more $$$ )... Terrible. And we really enjoy Dominoes ... Last time I order from them...
I order a large handmade pizza got something totally different greasy asf at the begainings of the pizza. Im very disappointed and then to call and report
It they wer very rude and hung up on me.
I Attachet pictures .
Ordered a large thin crust pepperoni, it was terrible 25$ and it had tons of sauce on it, and crust tasted burned. Lava cakes were so hard we couldn't cut them. I was really disappointed.
Order 14 piece boneless wings I got 13 and 7 of them are my pinky nail in size. I've never had a problem before but getting miniature wings and still not counting up to my 14 piece that I ordered is a shame I hope something gets done about this ASAP
I order double cheese with pineapple when I got the pizza it was cold, barely any cheese . I tried calling 2 times but no response just a long hold on the line. This is the 3rd time I had to deal with this from this store
won't order any thing from you guys again
28 September 2017. I was almost done ordering pizza online but when i submitted all my card details it was past 12 AM and they didn't do delivery service after that so I couldn't complete the whole check out but it still charged me. It's pending right now hope it comes back to my card asap!
i order online pizza, my payment was successful and deduct from my account.
after that its shows order not available or some error message and its says your payment will be back in account but still it not received.
We bought a Brooklyn style pizza and it has no dough. It's flat. And it tastes stale. Thanks dominos. Also. The guy that was in frint of us was pissed because they gave his pizza away to another customer. Horrible experience.
My name is KANCHAN BALODI and I live in Vijay Nagar, Ghaziabad, U.P. My concern is I've ordered 4 pizzas from pizza mania worth Rs.314 from my android app for home delivery on 24 october, 2017 but the order didnt took place.
I've already made payment from my B.O.I debit card, so the amount got deducted,
kindly refund my money as soon as possible.
10/19/17
I placed an order for a single pizza and bread sticks at 10:30 am to be delivered at 12:00 pm as i only have an hour for lunch. When it had yet to arrive by 12:23 I called the store and they informed me that the driver would be returning shortly and then my order would be on its way. This is completely unprofessional.This is the 2nd time.
Dunedin south about 15 mins ago got home and my simply cheese pizza is missing name it was under Jo no im not driving all the way back in to get it if they have indeed made it ?
At morning a girl from dominos was calling me at 10:30 and offered me today's spiral deal and I said give me the order at 9:30pm and nothing came till now so I called again and again but they said that the rider is coming in 15 mins 30 mins and it is not came till now.
I called and complained about the pizza i always ordered from dominos my pizza was very greasy that qe couldn't eat it and my chicken didn't have my ranch sauce ans the chicken was dry. I never had problem with dominos. My husband love dominos he doesn't want to order u guys again.
45min late but not refunded my money
First went to the app to order a pizza and I was told no delivery in my area and the dominos shop is 5 miles away so I called the dominos and asked do they deliver to my area and gave my address and was told we sure do but it will be an hour and a half to be delivered to me, that is totally unacceptable for a delivery
Ordered pizza 2 hours ago and it still isn't here. Tracker said they checked the order to perfection about an hour ago and it still hasn't left yet. I called 9 times to make sure it was still coming and at first they didn't answer at all and after that it said the number wasn't in service anymore.
Everything about my bread bowl was fine until I bit into it an tasted that they subbed my alfredo sauce with ranch.
Hi I ordered a PEPPERIONI thin crust pizza from dominos on Roswell rd, sandy springs ga 30350 with a pasta dish and a 2 liter and It came with only cheese
Please switch to a low moisture mozzarella cheese on your pizza. It would make a world of difference.
Finger nail found on cooked on top of pizza. Was eating and felt something hard in my mouth. My finger nails are very small. This was an unopened box of pizza before I decided to eat it. Attached you will find pictures of the finger nail. If you would like to check DNA this pizza was bought at the 1444 N. Kingshighway, St. Louis, M0 63113
Every time i order from Dominos the food never arrives hot.they also never supply forks spoons or napkins.they take at least an hour to arive and they're store is not even far from my home basically 10 minutes.
I orderd 2 pizzas and hot wings on fight night aug26/2017 they charged me twice and they also brought the pizza the boxes was all crunched up half way open in not that hot had to put in fridge i am not happy about this i really hope that you guys do better soon i understand that was a busy night but i order food so i can enjoy it in i couldnt
Supposed to be half cheese but looks more like half bread.
9/4/2017 i have complained before about my pizza less then 10 minutes ago well they gave me a free pizza but this time i think on purpose they deliberately put way to much garlic powder or garlic salt that it it burned my tongue and lips. i hope you can solve this problem because it is serious.