Menu
For Business Write a review File a complaint
Doucce Customer Service Phone, Email, Contacts

Doucce
Reviews and Complaints

www.doucce.com

Learn how the rating is calculated

3.2 8 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Doucce Reviews 8

ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Doucce Colorful and Affordable: My Review of Doucce Cosmetics

Doucce is a great website to get your hands on some really cool and colorful eyeshadows. They have a wide range of shades that are perfect for any occasion. The best part is that they are actually affordable, so you don't have to break the bank to look good.

I also tried their moisturizers and I have to say, they aren't that bad either. They leave my skin feeling soft and smooth, and they don't have that greasy feeling that some moisturizers have. I think they are definitely worth a try if you are looking for a new moisturizer.

Overall, I would definitely recommend Doucce to anyone who is looking for some fun and colorful makeup. The prices are affordable and the quality is great. So go ahead and give them a try, you won't be disappointed!

Read full review of Doucce
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Doucce Doucce Lip Gloss and Mascara Review: A Solid Choice for Your Makeup Collection

I gotta say, I gave Doucce a try and I gotta say, their lip gloss and mascara ain't too shabby. The lip gloss is a bit sticky, but it's nothing too crazy. It still gives my lips a nice shine and keeps them looking luscious. As for the mascara, it definitely did the trick in curling my lashes. I was impressed with how well it held up throughout the day without any smudging or flaking. Overall, I think Doucce is worth a shot if you're in the market for some new makeup.

Read full review of Doucce
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Doucce Doucce: The Ultimate Beauty Brand for Mascara, Eyeliner, and Blush

This brand Doucce is the bomb! I gotta say, their mascara is the absolute best. I've been using it for a while now, and I'm already on my third tube. I don't think I'll ever switch to another brand again. It's just that good. And let me tell you, their eyeliner is something else too. It's so easy to use and it never smudges. I've had so many problems with other eyeliners smudging and ruining my whole look, but not with Doucce. And don't even get me started on their blush. It's the perfect shade and it gives me just the right amount of color. I'm so glad I discovered this brand.

Read full review of Doucce
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Doucce Doucce: Quality Makeup Essentials That Last

I gotta say, Doucce is the real deal. I've bought their stuff a bunch of times and it always hits the spot. The punk mascara and liner are straight up essential - they make my eyes pop like nobody's business. And let me tell you, this brand is all about quality. Their stuff lasts forever and it's always top notch. I'm definitely gonna try out some of their other products, no doubt about it. I'll be placing another order before you know it!

Read full review of Doucce
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Doucce Doucee Freematic Blush Review: Cute Color, But Size Matters

So, I got this little sample of Doucce Freematic blush from Ipsy and I was like, "hey, this color is pretty dope!" So, I went ahead and ordered it from the Doucce website. But, when I got it, I was like, "what the heck? This thing is tiny!" Like, seriously, it's the size of an eyeshadow. And, let me tell you, it's a real struggle to get it onto a blush brush. Like, come on Doucce, what's up with that? I can't be the only one who wants a blush that's actually blush-sized. So, I'm gonna have to find another brand that knows how to make a proper blush in the right size. Doucce, you gotta step up your game if you want me to keep buying your products.

Read full review of Doucce
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Doucce Impressed with Doucce Makeup: Eyeshadow, Blush, and Lipgloss Review

I've been using Doucce makeup for a while now, and I gotta say, I'm pretty impressed. I've tried out their blush, eyeshadow, and a few of their lipgloss shades, and overall, I'm really happy with the quality of their products.

Let's start with the eyeshadow. The pigmentation is on point - I don't have to use a ton of product to get the color I want, and it stays put all day long. Plus, the shades are super complimentary and easy to blend, so I can create a variety of looks depending on my mood. I've even gotten compliments on my eye makeup when I wear Doucce!

Moving on to the blush - it's definitely a standout product for me. It adds just the right amount of color to my cheeks without looking too heavy or cakey. And the formula is so soft and blendable, it feels like I'm not even wearing anything on my skin. I've tried a few different shades, and they all look great on my fair skin.

Last but not least, the lipgloss. I'm not usually a huge fan of glosses because they can be so sticky, but Doucce's formula is different. It spreads easily and doesn't feel heavy or goopy on my lips. And the staying power is impressive - I don't have to reapply as often as I do with other glosses. I especially love the sheer shimmer shades - they add a little extra sparkle to my lips without being too over the top. And if I want to amp up the shine on a lipstick, I'll layer one of these glosses on top for a little extra oomph.

Overall, I'm really happy with my Doucce products. They're high quality, easy to use, and look great on my skin. I'll definitely be repurchasing in the future!

Read full review of Doucce
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Doucce Doucce.com Review: Overcharged and Undelivered - Frustrated Customer Seeks Refund

I ordered some stuff from Doucce.com on December 6th. I spent $80 on it, which is a lot of money for me. But then they went and charged me $26 more than they were supposed to. I was pretty mad about that, but they did give me my money back a week or two later, so I guess it's all good.

But now it's December 21st and I still haven't gotten my stuff. I checked the tracking info they sent me and it says they haven't even shipped it yet! What the heck, Doucce? I emailed their customer service last week and they said they'd look into it, but I haven't heard anything since. So I emailed them again a few days ago and told them to just cancel my order and give me my money back. But they still haven't responded! I even emailed them again yesterday and still nothing.

I'm getting pretty frustrated with this whole thing. I just want my money back at this point. I mean, I was excited to try out their products, but if this is how they treat their customers, I don't think I want anything to do with them. So if anyone from Doucce is reading this, please give me my refund!

Read full review of Doucce
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Doucce Disappointing Experience with Doucce Makeup: Unresponsive Customer Service and Suspicious Business Practices

So, I was really excited to try out Doucce makeup, and I placed an order on their website. They sent me an e-mail saying that my order had been shipped by USPS on 04/17/2023, but when I checked the USPS website, it said that only a label had been created and no merchandise had actually been shipped. I was pretty disappointed, so I tried to contact Doucce to see what was going on. I sent them a bunch of e-mails and tried to chat with them online, but they never responded. I even tried calling them, but the phone just cut me off after a recording. It's been over a week now, and I still haven't heard anything from them.

I did some research on Doucce, and I found out that their whois domain registration is hidden from the public, which seems a little sketchy to me. I also looked them up on the Better Business Bureau, but there was no listing for them there. All of this makes me think that there's something fishy going on with this company.

Overall, I'm really disappointed with my experience with Doucce. I was excited to try their makeup, but now I'm not sure if I'll ever get it. It's frustrating that they won't respond to my messages or calls, and it's concerning that they seem to be hiding their information from the public. I wouldn't recommend ordering from this company until they can prove that they're a legitimate and reliable business.

Read full review of Doucce and 2 comments
Hide full review
2 comments
Add a comment
N
N
N. Wagner
CA

I placed an order 6 months ago in July/23 and have not received my product either. Horrible customer service - THERE IS NONE! No one responds to my emails/chats, and can’t get through by phone! There is NO option to talk with anyone. I do not recommend anyone purchase from Doucce. Definitely not reliable and seem to steal peoples money.

M
M
Megan Vandenbulcke
US
Verified customer This complaint was posted by a verified customer. Learn more

I placed an order in August and have not received my order. It's October. I have submitted my issue through the "Contact Us" page on their website several times. I even tried their online live chat to which I could not get a response. In my Doucce account my order still shoes as "paid" and "unfullfilled."

View 0 more photos

Doucce Complaints 0

Looks like Doucce has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Doucce, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Doucce Legit?

Doucce earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Doucce stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Doucce's reputation as a trustworthy leader in their field. Customers can rely on Doucce's services, assured they're dealing with a highly reputable and fully legitimate company.

Doucce has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Doucce.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Doucce.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Doucce

Screenshot Doucce
Doucce is a high-end beauty brand that offers a wide range of makeup products for women who want to look and feel their best. The brand is known for its high-quality formulas, innovative packaging, and trend-setting colors that cater to all skin types and tones. Doucce's mission is to empower women to express their individuality through makeup, and to provide them with the tools they need to achieve their desired look.

One of the standout features of Doucce is its commitment to using only the finest ingredients in its products. The brand's formulas are designed to be gentle on the skin, while still delivering long-lasting, high-impact results. Whether you're looking for a bold lip color, a smoky eye palette, or a flawless foundation, Doucce has you covered with its extensive range of products.

In addition to its high-quality formulas, Doucce is also known for its innovative packaging. The brand's products are designed to be both functional and stylish, with sleek, modern packaging that looks great on any vanity. From the brand's signature rose gold accents to its minimalist black and white designs, Doucce's packaging is as beautiful as the products inside.

Overall, Doucce is a brand that is dedicated to helping women look and feel their best. With its high-quality formulas, innovative packaging, and trend-setting colors, Doucce is a must-have for any beauty lover who wants to stay on top of the latest trends and achieve a flawless, radiant look.
Ratings on other review websites
Trustpilot
Trustpilot
3.2
1 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Doucce Contacts

  2. Doucce emails
  3. Doucce social media
  4. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 15, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.