DownTownHost’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with hosting services.
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Prepaid web hosting
DowntownHost web hosting – May, 2016. Would not return funds sent for prepaid services. They have good service and value. But watch out if you choose to renew. I used them for 7 years and renewed for a third term on a 3-year plan. Under their Terms of Service, Payment obligations, it says “If client has retained the services for one (1) year and has pre-paid Downtownhost for such services, refunds will be issued for any unused full month portions of the services upon clients request.” You would think that after 7 years, I certainly would qualify. But, they tacked 7 words onto the end of that Payment paragraph: “Refunds are not available on account renewals.” Huh? So to protect yourself if you renew, better choose the shorted time available. I chose another 3 years, only used a few months, and the rest of my payment went down the drain!
I complained and exchanged a bunch of emails through their support system, talking to the founder. Eventually he offered to return half of my prepaid funds outstanding, $67, which he thought was fair. I did not agree that it was fair, but I agreed to accept his offer. Now we began a dance around actually sending the money! His company is located near Sarasota, FL. He claimed that he could not send by mail, could not write a check, could not buy a money order, and could not refund to my credit card. (Anyone accepting credit cards can always post a credit to a credit card account.) He offered a “wired transfer” but not using Bank of America, which my bank uses. It’s been weeks, and I get only silence.
Note their About Us says: “DTH believes in delivering the best service by instituting honesty and integrity in everything we do.”
Desired Resolution: Return full amount of unused future service, $112.
Is DownTownHost Legit?
DownTownHost earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for DownTownHost. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of DownTownHost's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Downtownhost.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Downtownhost.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up DownTownHost and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- If you purchased a website from DownTownHost that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
- We attempted to contact the administrator of DownTownHost website using the provided email address, but our message was undeliverable. This could indicate that the email address is invalid or that the administrator is not responsive, which could be a concern if users encounter issues or need assistance with their accounts or transactions.
- We found that the technical contact email address listed for DownTownHost appears to be invalid or not in use. This could be a red flag and may indicate that the website is not being properly maintained or monitored. It is important to ensure that contact information listed on a website is accurate and up-to-date
- We have reason to believe that the registrant email address for DownTownHost's website is invalid. This could indicate that the website is not properly maintained or could potentially be a red flag for fraudulent activity.
DownTownHost Reviews 0
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Overview of DownTownHost complaint handling
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DownTownHost Contacts
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DownTownHost phone numbers+1 (877) 384-6781+1 (877) 384-6781Click up if you have successfully reached DownTownHost by calling +1 (877) 384-6781 phone number 0 0 users reported that they have successfully reached DownTownHost by calling +1 (877) 384-6781 phone number Click down if you have unsuccessfully reached DownTownHost by calling +1 (877) 384-6781 phone number 0 0 users reported that they have UNsuccessfully reached DownTownHost by calling +1 (877) 384-6781 phone number+1 (866) 442-0848+1 (866) 442-0848Click up if you have successfully reached DownTownHost by calling +1 (866) 442-0848 phone number 0 0 users reported that they have successfully reached DownTownHost by calling +1 (866) 442-0848 phone number Click down if you have unsuccessfully reached DownTownHost by calling +1 (866) 442-0848 phone number 0 0 users reported that they have UNsuccessfully reached DownTownHost by calling +1 (866) 442-0848 phone numberFax+1 (941) 347-4684+1 (941) 347-4684Click up if you have successfully reached DownTownHost by calling +1 (941) 347-4684 phone number 0 0 users reported that they have successfully reached DownTownHost by calling +1 (941) 347-4684 phone number Click down if you have unsuccessfully reached DownTownHost by calling +1 (941) 347-4684 phone number 0 0 users reported that they have UNsuccessfully reached DownTownHost by calling +1 (941) 347-4684 phone number
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DownTownHost emailssales@downtownhost.com82%Confidence score: 82%salesabuse@downtownhost.com10%Confidence score: 10%billing@downtownhost.com10%Confidence score: 10%finance
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DownTownHost address1455 Tallevast Road Suite L2210, Sarasota, Florida, 34243, United States
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DownTownHost social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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