Dr. Martens
Reviews and Complaints

I recently copped a pair of Jadon Smooth Leather Platform boots from drmartens.com and let me tell you, I'm hooked. These boots are the real deal.

Shipping was pretty quick, took about 8 business days. Not too shabby if you ask me.

Now, I usually wear an 8 in boots, but after reading some reviews, I decided to size down and go for a 7. And let me tell you, I'm so glad I did. These boots fit like a glove and are surprisingly comfortable. They're not as heavy as some people make them out to be either. I wore them for the first time while doing some Christmas shopping at the mall for a solid 5 hours and my feet felt fine once I got home.

I highly recommend ordering from drmartens.com. I know the price tag might be a bit steep, but trust me, the quality is worth it. These boots are built to last and will definitely make a statement.

I was pretty stoked when I heard that Dr. Martens came out with their Vegan Collection, but gotta say, I'm a bit disappointed with their boots. The material they used is decent and it's waterproof, which is a plus, but the shoe laces are straight up trash. If you don't tie them all the way up, you gotta stop every 100 meters to retie them. And let me tell you, that gets old real quick. But what's even worse is that in between those 100 meters, you gotta stop at least once to pick up your socks because the back of the shoe pulls them down and they slip through. Like, seriously? That's just a huge inconvenience. And for the price they charge, I expect better quality.

I gotta say, I've been a fan of Dr. Martens for a long time. I've got a whole bunch of their boots, and some of them have lasted me for over 20 years! But I gotta say, I'm pretty disappointed with my most recent purchase.

I picked up a pair of black boots from their website about three months ago, and already they're starting to crack along the toe crease. I tried treating them with some mink oil when I first noticed it, but it didn't seem to help. Now they look like they came from the dollar store or something. It's pretty embarrassing, honestly.

I remember when Dr. Martens used to have a lifetime warranty, but I guess they don't do that anymore. Maybe it's because they're putting out bad boots now? I don't know. All I know is that I'd really like a refund, or at least another pair of black boots that don't fall apart after three months.

The thing is, I don't have proof of purchase. I've got a bunch of other pairs of Dr. Martens in brown that have never given me any trouble, so I didn't think to save the receipt for these black ones. I mean, I've got one pair that's lasted me for 20 years without any problems! But I guess that doesn't matter now.

Anyway, I'm pretty disappointed with my experience with Dr. Martens this time around. I hope they can make it right somehow.

I recently got myself a pair of Dr. Martens Nappas from their website. I heard that these shoes are a bit easier to break in compared to the regular ones. I placed my order and waited for about a week for them to arrive. When they finally did, I was thrilled to try them on.

If you're a half size, I suggest going up a size since they don't offer half sizes. I have wide feet, and I must say that these shoes feel very comfortable and spacious. I was able to wear them for hours without any discomfort.

Breaking them in took a few days, but it wasn't too bad. I wore them around the house all day, and I didn't get any blisters or experience any issues. The shoes are in excellent condition, and they still look brand new even after walking in snowy weather.

Overall, my experience with Dr. Martens was fantastic. I can see why they're so popular. Their shoes are of excellent quality and very comfortable once you break them in. I highly recommend them to anyone looking for a durable and stylish pair of shoes.

So, I recently made an order on drmartens.com and I gotta say, I was pretty disappointed with the whole experience. First off, I had to wait for what felt like forever for my order to be delivered. Turns out, they were still waiting for the shoes to be returned before they could send them over to me. And to make matters worse, when I finally received the boots, there were blue stains inside of them. Not cool.

Naturally, I requested an exchange. I mean, who wants to keep shoes with stains in them, right? But instead of accepting my request, they told me I would have to pay $7 for a return. Seriously? I mean, I get that they have policies and all, but come on. The shoes were clearly defective and I shouldn't have to pay for their mistake.

So, I decided to reach out to customer service and explain the situation. I even sent them a video to show them the stains. And you know what? It took them a full day to respond. And even then, they didn't address my concerns about the return fee. I also mentioned that I was having trouble getting a return label through their site, but no one bothered to answer that either.

Honestly, I'm pretty upset about the whole thing. I paid good money for these shoes and I expect better service than this. I don't think I'll be giving my money to this company again. If you're thinking about buying from them, I'd suggest you think twice.

I gotta say, I'm pretty bummed about my experience with Dr. Martens. I mean, I saved up for a long time to finally get my hands on a pair of these shoes (got a sweet discount though, so that was a plus). But then, not even a week after I got them, the seam on the heel just straight up broke. And I hadn't even broken them in yet! Like, what gives?

At first, I thought maybe it was just a fluke, you know? Like, maybe it was just a production error or something. But then I took a closer look and realized that the thread had broken in a place where there was never any active tension or friction. Like, what the heck? So I reached out to customer service and sent them all the photos and descriptions and stuff, but they didn't get back to me for ages. And when they finally did, they didn't even give me any information about exchanging the shoes or anything.

Honestly, I'm just really disappointed and sad about the whole thing. I mean, I've heard so many good things about Dr. Martens in the past, but now I'm starting to wonder if their quality has gone downhill or something. And it's not just me either - I've got friends who've had similar issues with their shoes and customer service. It's a real shame, you know?

I've gotta say, I've owned a few pairs of Dr. Martens boots in my time. The first pair I got should have been a warning sign. The soles came unglued and I had to take them to a cobbler to get them fixed up. But the leather uppers were top-notch, so I decided to give the brand another shot.

Next up, I snagged a pair of maroon Chelsea boots. The uppers were great, but once again, the soles came unglued. It was a real bummer, because these boots looked sharp. They were pretty stiff at first, too, so they weren't the most comfortable to wear. I toughed it out, but eventually I had to send them back to Dr. Martens in Montreal. I had to pay for the shipping myself, which wasn't ideal, but they did offer me a credit towards another pair of boots since the ones I had were no longer available.

So I picked out a new pair and was feeling pretty good about them. But then, not too long after I got them (early March 2022, if I remember right), the sole split. And when I reached out to Dr. Martens about it, they basically told me tough luck. They said since the boots had already been replaced under warranty, they weren't going to do anything for me this time around. I gotta say, that's pretty disappointing. It seems like there's a real quality issue here, and they're not standing behind their product.

For what it's worth, I'm not exactly hard on my footwear. I wear my boots for standard stuff like shopping and walking the dog. And I've heard that Blundstone, another boot brand, is more willing to replace boots that fall apart like this. I mean, if you wear a pair of boots out, that's one thing. But to have them come apart before their time is up? That's just not right, in my humble opinion.

Dr. Martens boots are not the most comfortable shoes out there. When you first put them on, they can be quite painful and cause blisters. However, there are some things you can do to make them more comfortable.

Firstly, you can purchase Doc Socks from our website. These are technical socks that are specifically made to help break in Dr. Martens and ease the pain from some of the more painful areas. It's important to wear thick socks that sit above where the ankle is to ensure nothing rubs against your leg.

Secondly, you can use Dubbin, a chemical manufactured specifically to help break down the leather material in a way that doesn't ruin the footwear. You should apply it on the inside of the boots on the areas that are most problematic, as applying it on the outside can ruin the colour.

Thirdly, you can use Wonder Balsam, our wax (or any wax that is a combination of coconut oil, beeswax & lanolin) applied once or twice a month, depending on wear, will help keep the leather nourished and help soften.

Lastly, your body heat is what will help break the footwear in best and mould to the shape of your feet and legs. This being said, try to wear them for often (but short) bursts of time as opposed to long hours at a time and then long periods of no wear in between.

Some people might argue that boots that cost 140 pounds should be comfortable right out of the box. However, it's important to remember that Dr. Martens boots are made to last a long time and are an investment. Cheaper fake ones might feel more comfortable at first, but they won't last as long and won't have the same quality.

In conclusion, Dr. Martens boots might not be the most comfortable shoes at first, but with some patience and the right care, they can become your go-to footwear for years to come.

I recently bought a pair of Bonny Tech Extra Tough Poly boots from Dr. Martens' website. It was a bit of a hassle dealing with Fedex, but eventually, the boots arrived in decent condition. However, I noticed some glue delamination in the toes, which was a bit disappointing. Additionally, the boots were a bit too big for me, but since Doc's don't come in half sizes, I decided to add an extra insole and make do with it. Unfortunately, there were no free returns or exchanges available, so I had to stick with my decision.

To make matters worse, just a few days after receiving the boots, I noticed that the price had dropped by $20. As any reasonable person would, I thought of contacting the company for a price adjustment. However, they informed me that they do not offer price adjustments "out of fairness to their customers." I was surprised by this response, as most reputable retailers offer price adjustments, especially if the price drop occurs within 10 days of purchase. I emailed them back, but I haven't heard from them since.

This experience left a bad taste in my mouth, and I decided to cancel the rest of my orders with them. I don't think I'll be dealing with them in the future either. It's not about the $20; it's about the principle of the matter. I would have been okay with a reasonable explanation of why they don't honor price adjustments, but instead, they fed me some line of BS and expected me to be happy about it. I just don't trust them anymore.

It's a shame because I really liked the boots, and I know my family and friends buy a lot of shoes from them too. But for the sake of $20, they lost a good customer. I hope they reconsider their policies and start treating their customers with more respect.

I was on the hunt for some waterproof boots for work, as my job involves a lot of water and my feet always end up soaked. After browsing the Dr. Martens website, I found a pair that caught my eye. They were a bit pricey, even for Dr. Martens, but they boasted wintergrip soles, which sounded promising. I checked out some pictures and the tread looked like it could do the job, so I decided to take the plunge and order them.

The very first time I wore them, I stepped on some ice and slipped right away! I was surprised, as I thought the wintergrip soles were supposed to help with that. Turns out, they're only designed for better grip on snow, not ice. I mean, who slips on just snow anyway? But that wasn't the end of my troubles. When I got to work, I found that the boots had absolutely no traction on even slightly wet floors. They were completely useless for me at work.

However, I did find them to be pretty comfortable and thought they might work well for camping. So, I decided to keep them for that purpose. But I still needed a pair of work boots, so I ordered another pair from Dr. Martens that were specifically advertised as slip-resistant for oil and water. When they arrived, I was disappointed to find that they didn't even come close to fitting. They were too narrow and the vamp was like a vice. It took me three days to stretch them properly just to get them on my feet.

When I finally wore them to work, I slipped and fell on the first patch of ice, and then again on another patch later on. Even my regular shoes, which aren't slip-resistant, have never caused me to slip this much on ice. The slip-resistant boots did work slightly better on wet floors inside, but still not nearly as well as I had hoped for the price I paid.

In total, I spent $420 on two pairs of boots that were completely useless to me. I can't even return them because I wore them, even though they didn't do what they were advertised to do. And to top it off, I discovered that all the reviews on the Dr. Martens website are fake. I tried to write a review myself, but it wasn't possible. So, how did they get there? It's all very suspicious.

I really should have done more research before buying these boots, but a trusted friend recommended them to me. I guess they must have been better back when they were actually worth something. Overall, this has been the worst shoe buying experience of my entire life. I could have bought three pairs of Shoes for Crews for the same price and had better results.

Dr. Martens ain't the best place to shop, in my opinion. The shoes are hella uncomfortable and the return policy is confusing as hell. I had to deal with their customer service and let me tell ya, it was a nightmare. I ain't never experienced such terrible service before. If you're a first time customer, I suggest you find another place to buy your shoes.

So, I bought my second pair of Dr. Martens boots in two years, and guess what? The sole split! I mean, seriously? I just got comfortable in them and now I have to go through the hassle of returning them. I paid a whopping 140 dollars for these boots and now I have zero boots to wear in the winter. I feel like I should be reimbursed for this inconvenience. I mean, come on, these boots are only one year old! I expected them to last longer than that.

But, let's talk about the good stuff. When they do last, Dr. Martens boots are amazing. They are super comfortable and stylish. I love the classic look of the black leather boots. They go with everything and make me feel like a total badass. Plus, they are great for all seasons. I wear them in the winter with thick socks and in the summer with shorts.

Overall, I have mixed feelings about Dr. Martens. On one hand, they are great boots when they last. On the other hand, they are expensive and don't always hold up. I would recommend them to anyone who is willing to take the risk and invest in a good pair of boots. Just be prepared to possibly have to return them if they don't last.

So, I bought some shoes from Dr. Martens website for a gift and it's been almost a month and still no sign of them. I tried to cancel the order or get a refund, but customer service said it's not possible right now. It's really frustrating and I'm not happy about it. I think I'm gonna have to file a claim through PayPal to get my money back. I wouldn't recommend ordering from this company if you don't want to deal with this kind of hassle.

So, I had a pretty bad time with Dr. Martens' customer service. I mean, seriously, what's the point of having a phone number or email if no one's gonna answer or reply? I've been trying to get in touch with them for over a week now, and still nothing. It's like they don't even care about their customers.

I'm really disappointed, because I love Dr. Martens' shoes. They're so stylish and comfortable, and I've been a fan for years. But this experience has really put me off. I mean, if they can't even be bothered to respond to a customer, what does that say about their commitment to quality?

I'm at the point now where I'm gonna have to dispute the charge on my credit card if I don't hear from them soon. It's just not acceptable to treat customers like this. I hope they get their act together, because I really do want to keep buying their shoes. But if this is how they're gonna treat me, I might have to look elsewhere.

Dr. Martens ain't all that great, to be honest. The sizes are all messed up, so you gotta buy one size smaller than what you normally wear. And don't even get me started on their return policy - it's a total joke. They give you the return address, but they don't give you no email or phone number to use with DHL or UPS. Like, what's up with that? And if you try to contact customer support, good luck getting a response. I ain't never buying from Dr. Martens again, that's for sure.

I gotta say, I was really diggin' the style of them Dr. Martens Lexington Gaucho boots. So, I went ahead and bought 'em, thinkin' they'd last me a good long while. But, lo and behold, just 2 years later, the sole done cracked on me. I went to the official store, but they ain't got no repair service. And, to make matters worse, the boots done run outta warranty. So, I looked into gettin' 'em fixed elsewhere, but it's gonna cost me almost as much as I paid for the boots in the first place! Ain't no way I'm buyin' any more boots from Dr. Martens, no matter how fly they look.

I got me a pair of these boots a decade ago and I was so in love with them that I wore them out. But now, I'm sad to say that the quality ain't what it used to be. My new pair started breaking down just a month after I started wearing them. The heel loop tore out way too easily. As you can see in my pics, it was barely attached to the boot in the first place. It's a real shame that the workmanship is so shoddy now.
I reckon I'll have to find me a new brand for my next pair of boots. This is real disappointing.

I was pretty disappointed with my experience on the Dr. Martens website. I mean, I was excited to get my hands on a pair of those iconic boots, but the whole process left me feeling a bit let down.

First of all, I was drawn in by the promise of a 10% discount on my first order. I mean, who doesn't love a good deal, right? So, I signed up for the email list and eagerly awaited my discount code. But when it finally arrived and I tried to use it, I was met with an error message. What gives?

I reached out to the company to see what was going on, and they told me that the item I was trying to purchase was excluded from the discount. Okay, fair enough. But here's the thing - nowhere on the website did it say that certain items were excluded from the discount. I felt like I had been misled.

Despite this hiccup, I did end up purchasing a pair of boots from Dr. Martens. And I have to say, I'm pretty happy with them. They're sturdy, comfortable, and have that classic look that I was after. But I can't help feeling like the whole experience could have been smoother.

Overall, I'd say that Dr. Martens is a decent place to shop for boots. Just be aware that their discount offers may not be as straightforward as they seem.

So, I've been wearing Dr. Martens for a while now and I gotta say, these sandals are not living up to the hype. I don't know if it's just me, but they're hurting my feet in a weird spot right above my toes (check out the pic I posted). I've never had this problem with my other DMs, so I'm not sure if I just got a bad pair or if this is a common issue.

On top of that, the back strap keeps sliding to the side, which is super annoying and makes them even more uncomfortable. I'm not really feeling these sandals anymore, but they cost me a pretty penny at ?139.05, so I feel like I gotta tough it out and keep wearing them. I mean, what else am I supposed to do?

Overall, I'm pretty disappointed with these sandals. I was really excited to add them to my DM collection, but they just don't fit right and aren't as comfortable as I was hoping. Maybe I'll try breaking them in more or something, but for now, I'm not loving them.

I recently had a bad experience with Dr. Martens' online store. I wouldn't recommend buying from them. Their customer service is not good. I had trouble with the sizing of the shoes I ordered. They were inconsistent and didn't fit me properly. To make matters worse, they charged me a $7 fee to restock the shoes. I had to wait 30 days to get my money back so I could buy another pair in a different size. It was a huge hassle to deal with this company. I feel like they're trying to trick people into paying more fees by manipulating their sizing. If you have any problems with Dr. Martens, you should report them to the FTC. They need to investigate this company's shady practices.