Menu
For Business Write a review File a complaint
CB Antivirus Software Trend Micro billed credit card without authorization
Trend Micro

Trend Micro review: billed credit card without authorization 11

W
Author of the review
10:25 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Charges applied to my credit card from this company which were not authorized or ordered. I intend to advise my credit card company that I will not be paying these charges.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

11 comments
Add a comment
J
J
J. Turner
Hollywood, US
Jan 14, 2010 1:22 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

DRI*Trend Micro orderfind.com MN

billed credit card without authorization

Charges of $39.95 from this company were applied to my credit card 11-14-09 without authorization. I did not order any product from this company. I am advising my credit card company that I will not pay these charges.

J. Turner

J
J
Jack Hartman
Portsmouth, US
Jan 31, 2010 5:56 pm EST

Im did not authorize the charge to my credit cardmade on [protected] . and I did not agree to any automatic renewal at any time . I have written at this site twice in the last three days requesting the charges be removed and asked for a reply from you with no results.
Jack Hartman

D
D
D Hartenstein
Napa, US
Mar 01, 2010 6:36 am EST

Charges of 39.95 from this company were applied to my credit card on 01/16/2010 without my authorization. I have notified my credit card company to remove these
charges.

D
D
D Hartenstein
Napa, US
Mar 01, 2010 6:39 am EST

The charges of 39.95 I want replaced into my as soon as possible.
Thank You Richard Hartenstein

R
R
RONALD CALEY
EAST SPARTA, US
Mar 04, 2010 3:08 pm EST

I DID NOT, NOR WOULD I AUTHORIZE YOU TO BILL MY CREDIT CARD FOR ANY OF YOUR PRODUCTS. YOU WILL REMOVE THESE CHARGES AS SOON AS POSSIBLE! R. CALEY

P
P
Peggy Carmody
Conneaut, US
Mar 13, 2010 8:36 am EST

I found the charge for 39.95 dated 2-21-10 on my credit card; I did not order this and don"t know how to get it off. Peggy Carmody.

P
P
Peggy Carmody
Conneaut, US
Mar 13, 2010 8:39 am EST

I didn't order this and I do not want it .

D
D
Daniel Macias
Tempe, US
Mar 31, 2010 8:01 am EDT

A charge of $44.95 was billed to my credit card without my authorization. Please replace the charges back into my account. I will also notify my bank not to pay this charge. Thank You!

L
L
Lisa Farmer
Carson, US
Jun 10, 2010 1:58 pm EDT

06/01/2010 POS Debit -$38.47
DRI*TREND MICRO ORDERFIND.COMMN

This is what was on my invoice. I am very upset since I have not ordered anything from you, nor have I given authorization for you to charge anything to me. Replace this charge back into my account as soon as possible, which should be within 30 days.
Lisa Farmer

C
C
charles418
SG
Jul 04, 2010 7:20 am EDT

A charge of $58 was billed to my credit card without my authorization, please replace the charges back into my account.

R
R
Rolly Mercado
US
May 07, 2017 11:03 am EDT

(12-Apr-2017 DRI*TREND MICRO SHANNON, CO. IE 2, 241.00 PHP:) This was billed to me without my authorization

More Trend Micro reviews & complaints

Trend Micro - incorrect billing 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Trend Micro - unlawful charges for a product I did not order 19
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Trend Micro - erroneous charge on my credit card 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Trend Micro - I did not order this product 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Trend Micro - unauthorized charges
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Trend Micro - doppio pagamento
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Trend Micro Contacts

  2. Trend Micro phone numbers
    +1 (888) 762-8736
    +1 (888) 762-8736
    Click up if you have successfully reached Trend Micro by calling +1 (888) 762-8736 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +1 (888) 762-8736 phone number Click down if you have unsuccessfully reached Trend Micro by calling +1 (888) 762-8736 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +1 (888) 762-8736 phone number
    United States
    1800 642 421
    1800 642 421
    Click up if you have successfully reached Trend Micro by calling 1800 642 421 phone number 0 0 users reported that they have successfully reached Trend Micro by calling 1800 642 421 phone number Click down if you have unsuccessfully reached Trend Micro by calling 1800 642 421 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling 1800 642 421 phone number
    Australia
    1800 182 288
    1800 182 288
    Click up if you have successfully reached Trend Micro by calling 1800 182 288 phone number 0 0 users reported that they have successfully reached Trend Micro by calling 1800 182 288 phone number Click down if you have unsuccessfully reached Trend Micro by calling 1800 182 288 phone number 2 2 users reported that they have UNsuccessfully reached Trend Micro by calling 1800 182 288 phone number
    Malaysia
    +1 (800) 888-6868
    +1 (800) 888-6868
    Click up if you have successfully reached Trend Micro by calling +1 (800) 888-6868 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +1 (800) 888-6868 phone number Click down if you have unsuccessfully reached Trend Micro by calling +1 (800) 888-6868 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +1 (800) 888-6868 phone number
    Singapore
    +1 (817) 569-8900
    +1 (817) 569-8900
    Click up if you have successfully reached Trend Micro by calling +1 (817) 569-8900 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +1 (817) 569-8900 phone number Click down if you have unsuccessfully reached Trend Micro by calling +1 (817) 569-8900 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +1 (817) 569-8900 phone number
    +1 (613) 599-4505
    +1 (613) 599-4505
    Click up if you have successfully reached Trend Micro by calling +1 (613) 599-4505 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +1 (613) 599-4505 phone number Click down if you have unsuccessfully reached Trend Micro by calling +1 (613) 599-4505 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +1 (613) 599-4505 phone number
    Canada
    +64 800 003 911
    +64 800 003 911
    Click up if you have successfully reached Trend Micro by calling +64 800 003 911 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +64 800 003 911 phone number Click down if you have unsuccessfully reached Trend Micro by calling +64 800 003 911 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +64 800 003 911 phone number
    New Zealand
    +44 203 549 3300
    +44 203 549 3300
    Click up if you have successfully reached Trend Micro by calling +44 203 549 3300 phone number 1 1 users reported that they have successfully reached Trend Micro by calling +44 203 549 3300 phone number Click down if you have unsuccessfully reached Trend Micro by calling +44 203 549 3300 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +44 203 549 3300 phone number
    100%
    Confidence score
    United Kingdom
    +353 217 307 300
    +353 217 307 300
    Click up if you have successfully reached Trend Micro by calling +353 217 307 300 phone number 1 1 users reported that they have successfully reached Trend Micro by calling +353 217 307 300 phone number Click down if you have unsuccessfully reached Trend Micro by calling +353 217 307 300 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +353 217 307 300 phone number
    100%
    Confidence score
    Ireland
    +32 15 281 480
    +32 15 281 480
    Click up if you have successfully reached Trend Micro by calling +32 15 281 480 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +32 15 281 480 phone number Click down if you have unsuccessfully reached Trend Micro by calling +32 15 281 480 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +32 15 281 480 phone number
    Belgium & Luxembourg
    +45 43 398 005
    +45 43 398 005
    Click up if you have successfully reached Trend Micro by calling +45 43 398 005 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +45 43 398 005 phone number Click down if you have unsuccessfully reached Trend Micro by calling +45 43 398 005 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +45 43 398 005 phone number
    Denmark
    +358 401 880 500
    +358 401 880 500
    Click up if you have successfully reached Trend Micro by calling +358 401 880 500 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +358 401 880 500 phone number Click down if you have unsuccessfully reached Trend Micro by calling +358 401 880 500 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +358 401 880 500 phone number
    Finland
    +33 176 686 500
    +33 176 686 500
    Click up if you have successfully reached Trend Micro by calling +33 176 686 500 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +33 176 686 500 phone number Click down if you have unsuccessfully reached Trend Micro by calling +33 176 686 500 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +33 176 686 500 phone number
    France
    +49 811 8899 0700
    +49 811 8899 0700
    Click up if you have successfully reached Trend Micro by calling +49 811 8899 0700 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +49 811 8899 0700 phone number Click down if you have unsuccessfully reached Trend Micro by calling +49 811 8899 0700 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +49 811 8899 0700 phone number
    Germany & Austria
    +39 292 5931
    +39 292 5931
    Click up if you have successfully reached Trend Micro by calling +39 292 5931 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +39 292 5931 phone number Click down if you have unsuccessfully reached Trend Micro by calling +39 292 5931 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +39 292 5931 phone number
    Italy
    +31 202 182 270
    +31 202 182 270
    Click up if you have successfully reached Trend Micro by calling +31 202 182 270 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +31 202 182 270 phone number Click down if you have unsuccessfully reached Trend Micro by calling +31 202 182 270 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +31 202 182 270 phone number
    Netherlands
    +47 22 128 500
    +47 22 128 500
    Click up if you have successfully reached Trend Micro by calling +47 22 128 500 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +47 22 128 500 phone number Click down if you have unsuccessfully reached Trend Micro by calling +47 22 128 500 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +47 22 128 500 phone number
    Norway
    +48 224 863 450
    +48 224 863 450
    Click up if you have successfully reached Trend Micro by calling +48 224 863 450 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +48 224 863 450 phone number Click down if you have unsuccessfully reached Trend Micro by calling +48 224 863 450 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +48 224 863 450 phone number
    Poland
    +7 495 252 3380
    +7 495 252 3380
    Click up if you have successfully reached Trend Micro by calling +7 495 252 3380 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +7 495 252 3380 phone number Click down if you have unsuccessfully reached Trend Micro by calling +7 495 252 3380 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +7 495 252 3380 phone number
    Russia
    +34 913 697 030
    +34 913 697 030
    Click up if you have successfully reached Trend Micro by calling +34 913 697 030 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +34 913 697 030 phone number Click down if you have unsuccessfully reached Trend Micro by calling +34 913 697 030 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +34 913 697 030 phone number
    Spain
    +46 84 441 601
    +46 84 441 601
    Click up if you have successfully reached Trend Micro by calling +46 84 441 601 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +46 84 441 601 phone number Click down if you have unsuccessfully reached Trend Micro by calling +46 84 441 601 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +46 84 441 601 phone number
    Sweden
    +90 212 367 4422
    +90 212 367 4422
    Click up if you have successfully reached Trend Micro by calling +90 212 367 4422 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +90 212 367 4422 phone number Click down if you have unsuccessfully reached Trend Micro by calling +90 212 367 4422 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +90 212 367 4422 phone number
    Turkey
    +86 212 603 7676
    +86 212 603 7676
    Click up if you have successfully reached Trend Micro by calling +86 212 603 7676 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +86 212 603 7676 phone number Click down if you have unsuccessfully reached Trend Micro by calling +86 212 603 7676 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +86 212 603 7676 phone number
    China
    +852 26 120 099
    +852 26 120 099
    Click up if you have successfully reached Trend Micro by calling +852 26 120 099 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +852 26 120 099 phone number Click down if you have unsuccessfully reached Trend Micro by calling +852 26 120 099 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +852 26 120 099 phone number
    Hong Kong
    +91 116 621 3200
    +91 116 621 3200
    Click up if you have successfully reached Trend Micro by calling +91 116 621 3200 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +91 116 621 3200 phone number Click down if you have unsuccessfully reached Trend Micro by calling +91 116 621 3200 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +91 116 621 3200 phone number
    India (New Delhi
    +81 353 343 618
    +81 353 343 618
    Click up if you have successfully reached Trend Micro by calling +81 353 343 618 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +81 353 343 618 phone number Click down if you have unsuccessfully reached Trend Micro by calling +81 353 343 618 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +81 353 343 618 phone number
    Japan
    +63 29 956 240
    +63 29 956 240
    Click up if you have successfully reached Trend Micro by calling +63 29 956 240 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +63 29 956 240 phone number Click down if you have unsuccessfully reached Trend Micro by calling +63 29 956 240 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +63 29 956 240 phone number
    Philippines
    +27 110 123 609
    +27 110 123 609
    Click up if you have successfully reached Trend Micro by calling +27 110 123 609 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +27 110 123 609 phone number Click down if you have unsuccessfully reached Trend Micro by calling +27 110 123 609 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +27 110 123 609 phone number
    South Africa
    +82 25 610 990
    +82 25 610 990
    Click up if you have successfully reached Trend Micro by calling +82 25 610 990 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +82 25 610 990 phone number Click down if you have unsuccessfully reached Trend Micro by calling +82 25 610 990 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +82 25 610 990 phone number
    South Korea
    +886 223 783 666
    +886 223 783 666
    Click up if you have successfully reached Trend Micro by calling +886 223 783 666 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +886 223 783 666 phone number Click down if you have unsuccessfully reached Trend Micro by calling +886 223 783 666 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +886 223 783 666 phone number
    Taiwan
    +66 26 350 455
    +66 26 350 455
    Click up if you have successfully reached Trend Micro by calling +66 26 350 455 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +66 26 350 455 phone number Click down if you have unsuccessfully reached Trend Micro by calling +66 26 350 455 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +66 26 350 455 phone number
    Thailand
    +971 44 573 087
    +971 44 573 087
    Click up if you have successfully reached Trend Micro by calling +971 44 573 087 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +971 44 573 087 phone number Click down if you have unsuccessfully reached Trend Micro by calling +971 44 573 087 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +971 44 573 087 phone number
    UAE
    +84 437 186 424
    +84 437 186 424
    Click up if you have successfully reached Trend Micro by calling +84 437 186 424 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +84 437 186 424 phone number Click down if you have unsuccessfully reached Trend Micro by calling +84 437 186 424 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +84 437 186 424 phone number
    Vietnam
    +55 112 149 5655
    +55 112 149 5655
    Click up if you have successfully reached Trend Micro by calling +55 112 149 5655 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +55 112 149 5655 phone number Click down if you have unsuccessfully reached Trend Micro by calling +55 112 149 5655 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +55 112 149 5655 phone number
    Brazil (Sao Paolo
    +52-553 067 6000
    +52-553 067 6000
    Click up if you have successfully reached Trend Micro by calling +52-553 067 6000 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +52-553 067 6000 phone number Click down if you have unsuccessfully reached Trend Micro by calling +52-553 067 6000 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +52-553 067 6000 phone number
    Mexico
    More phone numbers
  3. Trend Micro emails
  4. Trend Micro address
    225 E. John Carpenter Freeway, Suite 1500, Irving, Texas, 75062, United States
  5. Trend Micro social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Trend Micro Category
Trend Micro is ranked 3 among 20 companies in the Antivirus Software category