CB Antivirus Software Trend Micro did not authorize renewal

Trend Micro review: did not authorize renewal 15

TrendMicro Order Find.com of Baxter Springs,, US

Apr 06, 2010 10:27 am EDT

Resolved

Featured review

I purchased trend micro p - cillin at a local business last year in march 2009. I did not - repeat - did not, authorize renewal on my credit card, and this anti - virus, anti - spyware is not installed in my computer as of march 10, 2010. This orderfind.com mn billed my credit card on march 18, 2010. Reference number:
24430990079400682107404.
I did not authorize this cdharge and i want my charge card credited with this amount $39. 95. This type of conduct is the reason more and more people do not trust using their credit card, even a a private business, since apparently you have access to that credit card number. I have reported to my credit card company, as well as my bank. My credit card company is sending the proper paperwork; in the meantime i would advise you to do the right thing and credit this charge immediately.
Joyce handshy

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

15 comments

Add a comment

xxxxwwwwwwwwwww

1 comments

xxxxwwwwwwwwwww of US

Apr 12, 2010 7:33 am EDT

Take that persons phone # off this site... Im annoyed i just called Kansas and bothered a very nice man who is very frustrated with this ridiculous company. You really should not be allowed to charge a bogus charge to peoples credit cards. And then when we call you dont answer... and then if you complain on this site you have the nerve to post personal info... r u insane...

mgrant

Omaha, US

1 comments

mgrant of Omaha, US

Apr 17, 2010 8:33 am EDT

This company appeared on a recent credit card statement as a 43.00 charge. I attempted to contact this company to dispute the charges and cannot get information without providing my credit card number.

I have disputed the charges with my credit card company but am unable to resolve with "Di Trend"

I have foind many similar complaints about this company on line of a similar nature.

gary mcclelland

middle river, US

1 comments

gary mcclelland of middle river, US

Apr 17, 2010 11:23 am EDT

Verified customer

i was looking at my bank statement and within two weeks you have taken almost $200.00 dollars, i will not stand for this, if i am not refunded this money i will seek lgel action within the week. i will never purchase your product again or refer your company to anyone.

pathinman

Weatherford, US

1 comments

pathinman of Weatherford, US

Jun 26, 2010 12:58 pm EDT

I did not authorize any charges.Please reverse erroneous.Charges of 35.95 on my credit card transaction date 5/23/2010 This item was not approved by me.Please cancel any auto renewal I am not a customer or wish to be.

JoyceGragg

WhatCheer, US

2 comments

JoyceGragg of WhatCheer, US

Aug 25, 2010 10:39 am EDT

Take this charge off my account.

manuel escobar

1 comments

manuel escobar of US

Jan 16, 2011 2:29 am EST

i was charged 38.92 from my credit card, for something that i did not order a want charge removed frm my cridit card

Jessy Atwood

conowingo, US

2 comments

Jessy Atwood of conowingo, US

Feb 24, 2011 7:03 pm EST

I was Billed on my Capital one credit card for something i never purchased an have no clue wat it is... i want the charges removed...!

Jessy Atwood

conowingo, US

2 comments

Jessy Atwood of conowingo, US

Feb 24, 2011 7:07 pm EST

i would like to have the charges that were posted on my capital one credit card on Jan. 4 2010 removed i never order anything from this company an until i look you up on the net i didn't even no wat dri*microtrend was? i'd like to have a contact #er so i can speak to someone directly abt this mattter...

nawaraj555

Norwood, US

2 comments

nawaraj555 of Norwood, US

Jul 05, 2011 3:11 pm EDT

i tried to buy trend micro antivirus software online but i did not get it but you have charged me around $51.00 for providing nothing from my credit card. if i am not refunded i will take an action and i never buy or recommend your product.

nawaraj555

Norwood, US

2 comments

nawaraj555 of Norwood, US

Jul 05, 2011 3:27 pm EDT

i tried to buy trend micro antivirus software through internet. as the process i provided credit card number to you and you took out money from my acount for the product which i never received or downloaded.

Dawn Andreozz

Lords Valley, US

1 comments

Dawn Andreozz of Lords Valley, US

Jul 27, 2012 8:46 pm EDT

I paid $119.95 and never received anything from this company. Never got my money back and there is no phone number on my checking account statement to call and complain. Work too hard for my money to be robbed

YHK

Varnell, US

1 comments

YHK of Varnell, US

Nov 12, 2012 1:18 pm EST

Verified customer

I was billed on my Master card by DR*Trend Micro for $62.95 0n 01/14 . I didn't purchase any product from this company.
Please remove the charge.
I don't even know who DR*TrendMicro

Kathryn DeYoung

Bloomingdale, US

1 complaint

1 comments

Kathryn DeYoung of Bloomingdale, US

Dec 18, 2013 7:44 am EST

I did not authorize the renewal, please credit my account!

karen kirby

Warner, US

1 comments

karen kirby of Warner, US

Feb 16, 2014 4:25 pm EST

i did not authorize payment in Jan of 2014 for another year of trend i don't want trend anymore refund my credit card NOW thank you

slworthy

1 comments

slworthy of US

May 14, 2014 4:04 pm EDT

I got a charge on my credit card from dri*trend micro order find com and I did not authorize this transaction. I want my money back. The charge was for $38.74 on april 7.

Trend Micro - doubled billed 297

Trend Micro - incorrect billing 6

Resolved

Trend Micro - unlawful charges for a product I did not order 19

Resolved

Trend Micro - erroneous charge on my credit card 10

Resolved

Trend Micro - I did not order this product 14

Resolved

Trend Micro - Membership

Trend Micro - charged account without authorization 1

Trend Micro - double charge and unable to install

Trend Micro - unauthorized charges

Resolved

Trend Micro - doppio pagamento

Resolved

View all Trend Micro reviews and complaints

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Trend Micro emails

legalnotice@trendmicro.com

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Support

Trend Micro address

225 E. John Carpenter Freeway, Suite 1500, Irving, Texas, 75062, United States

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