DriverAgent.com’s earns a 2.3-star rating from 3 reviews, showing that the majority of users are somewhat dissatisfied with driver update service.
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careem driver
Dear Concern,
Please find the attached photos and trace this driver they accept my ride after that he will not agree to go ... and misbehave with me, "Jo Karna Hai Karlo Ap". He told me to cancel the ride I said why should i. You have issue to travel Gulshan-e-Hadeed so you can cancel the ride so after 30 or 20 mints ride will cancel. Take some strict action and let me know which action occurs. One more think he wasn't at my location and from careem app showing Captain arrived. At the same time my friend also booking 5 times no driver will agree to go Gulshan-e-Hadeed from Malir Model Colony my friend received one msg from careem is also attached for the reference please look into this matter and let me know.
charge too high
date of incident: 6/29/2018
plate number: VQ6574
I pin a wrong location accidentally then I ask him if he can cancel it, he said no since he already drop off and if he did I still need to pay 245 pesos and just book another grab. I ask him just cancel it then I'll check the fare for my correct location and he insist that I should not book another one since a different driver will get it. So all in all I paid him 245 and 337 pesos = 582 pesos. I gave him 590 and didn't give a change since he said he has no coins. And i think its not right since he cancelled the wrong pin and didn't push through to book my correct location.
Bad Product & Service
Hi,
I was trying to reinstall the operating system on my computer. DriverAgent.com preyed upon my frustration at finding drivers for my operating system. They said that they had the drivers I needed after running a scan on my computer. When I paid they forced me to buy other products that I did not want. Should have been a sign. I was happy to spend the money to get my computer working. However, once I had paid and downloaded the drivers that they suggested, it turns out that the drivers were not even close to what I needed.
I promptly emailed asking for a refund. They stalled by sending unhelpful emails back and forth. Finally they gave me a link to their "refund" form. I filled out the form and did not hear anything for a month. When I sent an email asking what happened, they said I filled the form out wrong and gave me the text that I had entered on the form. If I had filled the form out wrong, why didn't they respond right away. More useless emails back and forth.
I finally disputed the charge with my credit card company. The money was sucked out of their account right back onto my credit card. No questions asked.
It's tempting to use their service when you are having computer problems but they are just preying on your weakness.
DO NOT USE DriverAgent.com
The complaint has been investigated and resolved to the customer’s satisfaction.
Yea, Driver Agent is a scam, downloaded and installed it{free} it said that I needed 26driver updates, but after payiny for Driver agent
it said that I only needed 1 driver update
sent email to driver support all they did was j**k me around, withy al kind of bull ### answers
told them I wanted a refund got a email from them to day said"NO REFUND"
what a ### deal the Driver Agent is NEVER BUY DRIVER AGENT
I have been with DriverAgent for several years now. Today my service was cut off and I was given the following explanation why! Very simple! They never ever had a contract that offered unlimited downloads. They have only ever offered UNLIMITED DOWNLOADS FOR ONLY 10 (TEN) COMPUTERS over and over. It is that they just now started enforcing their policy. I have gotten away with stealing for the past several years! (You now buy a two year contract of UNLIMITED DOWNLOADS...BUT ONLY FOR 10 COMPUTERS FOR THE TWO YEARS!)
Without saying they are lieing to me now, then they lied to me when they first sold me the services. I am confused as to which lie from DriverAgent is the real lie and which lie is the false lie.
When I asked to review my original contract with them. They were very courteous. They were happy to review my agreement as soon as I sent them my copy!
Summary...Good company at first and now just another Internet rip off. The other comment is right about the driver matches...They are worth nothing anymore AND EVEN WORSE... IT IS VERY DIFFICULT TO GET THE VISTA DRIVERS OUT OF MY XP INSTALLATIONS. Their scan cannot tell the difference and you have the problems.
David Coe
There are so many driver update programs out there. Most of them are like Driver Agent -- they offer a free scan and then ask you to pay to download the files. You don't know what you're really getting before you buy the product. Of the dozens you see advertised, there are only two that are actually free to download the updates: drivermax and radarsync. Of these, drivermax is better for backup, radarsync is more solid for update (updates apps too). Stick with the free products and don't waste your money next time.
Mr. Richardson contacted Driver Agent claiming that he downloaded a driver...installed it, and it still showed up as bad on our driver scan. We explained to him that the reason that iwas not showing as good was because the driver did not install. We gave him step by step installation instructions via email. He refused to follow the instructions, claiming that the problem was NOT the instructions. He said that the problem was the recommended driver was incorrect. We checked into this and found it to be the correct driver. We told Mr. Richardson that he could call and have one of our technicians walk him through the procedure, he again refused.
We determined that the problem was not with our service and we made every attempt to rectify the situation, but Mr. Richardson refused to follow our instructions. He gave us no choice but to deny the refund. As of today, 5/21, Mr. Richardson's claims of a chargeback are false. No chargeback has been filed on his account.
Is DriverAgent.com Legit?
DriverAgent.com earns a trustworthiness rating of 51%
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We found clear and detailed contact information for DriverAgent.com. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of DriverAgent.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Several positive reviews for DriverAgent.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
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However ComplaintsBoard has detected that:
- We detected that driveragent.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- DriverAgent.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- There are software downloads available on DriverAgent.com's website. Before downloading anything, it's important to research the website and the software to ensure it is legitimate and not a potential risk for malware or viruses
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Overview of DriverAgent.com complaint handling
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DriverAgent.com Contacts
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DriverAgent.com phone numbers+1 (888) 633-4033+1 (888) 633-4033Click up if you have successfully reached DriverAgent.com by calling +1 (888) 633-4033 phone number 0 0 users reported that they have successfully reached DriverAgent.com by calling +1 (888) 633-4033 phone number Click down if you have unsuccessfully reached DriverAgent.com by calling +1 (888) 633-4033 phone number 0 0 users reported that they have UNsuccessfully reached DriverAgent.com by calling +1 (888) 633-4033 phone numberCustomer Service+1 (978) 824-7962+1 (978) 824-7962Click up if you have successfully reached DriverAgent.com by calling +1 (978) 824-7962 phone number 0 0 users reported that they have successfully reached DriverAgent.com by calling +1 (978) 824-7962 phone number Click down if you have unsuccessfully reached DriverAgent.com by calling +1 (978) 824-7962 phone number 0 0 users reported that they have UNsuccessfully reached DriverAgent.com by calling +1 (978) 824-7962 phone numberSales
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DriverAgent.com address120 Water St., North Andover, Massachusetts, 01845, United States
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all DriverAgent.com contacts
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