CCleaner
Reviews and Complaints

I have been running the old version of CCleaner. They recently offered a $40 cash rebate, to upgrade, combined with a $40 off a two-year package. What a deal I thought. I followed the procedure for getting the cash rebate back, multiple times, but was never able to complete the final step of the process. I contacted support and they asked that I give it another 24 hours. I did this, and the same thing happened, it would never get to the final step of the rebate process, as it could not 'find' my product registration. My product was registered, and I had an email stating that it was registered. When I attempted to look-up the purchase number that had been issued, their system could not find this number. I contacted support again, who claimed that they were having some issues with the rebate system. At this point, four days after purchase, This is beginning to look like a scam. I think noticed something which I had initially missed. They stated that a rebate would take FORTY DAYS! WOW! In this era of electronics, a rebate back to my credit card would take FORTY DAYS! Ridiculous! I canceled the renewal on the fifth day, after receiving it, as I was more than tired of dealing with their 'cash rebate' scenario, which I fully believe is a renewal scam. I noticed that they had done this form of renewal 'offer' in the past years, with similar complaints that the rebate did not work. When my current subscription ends, I will removed CCleaner from my system.

I gotta say, I had a pretty bad experience with CCleaner. They went ahead and charged me without even asking if I wanted to renew my subscription. I was pretty mad about it, so I cancelled right away and let them know how I felt. But they didn't seem to care at all - they just told me tough luck and refused to give me a refund.

Honestly, I don't think I'll ever use CCleaner or any of their affiliated companies again. And it's not just because of the billing issue - their product just isn't very good. I unsubscribed from it months ago because it didn't really do much for me.

Overall, I'd say stay away from CCleaner and their partners. There are plenty of other options out there that won't give you the same headache.

I gotta say, I was pretty impressed with CCleaner at first. It seemed like a pretty solid program for cleaning up my computer and getting rid of all the junk that was slowing it down. But then, I started noticing something that really started to grind my gears.

Every time I closed the program, I would get this annoying window that would pop up asking me to upgrade to the Pro version. Now, I'm all for supporting developers and paying for good software, but this was just too much. I mean, come on, I just closed the program and now you're asking me to upgrade? Give me a break.

And the worst part is, even when I clicked the "no thanks" option, the window would still pop up every time I closed the program. It was like a never-ending cycle of annoyance.

So, unfortunately, I had to uninstall CCleaner because of this. It's a shame, really, because it seemed like a good program otherwise. But when you're constantly bombarded with upgrade requests, it's hard to enjoy using the software.

Overall, I would say that CCleaner is a decent program for cleaning up your computer, but be prepared to deal with some annoying upgrade requests if you decide to use it.

I gotta say, I tried out CCleaner for my Windows computer and it really did the trick. It's super helpful when it comes to cleaning up all the junk that accumulates on my computer over time. Plus, it's great for keeping my computer running smoothly with its maintenance features.

One thing I really appreciate about CCleaner is that it can fix some of those pesky registry errors that can really slow down your computer. And it's also got some pretty nifty features for blocking phishing apps, which is always a plus in my book.

That being said, sometimes using CCleaner can be a bit of a hassle. It can take a while to run all the scans and clean up all the files, which can be a bit of a time-consuming process. And while the basic features are free, if you want to access some of the more advanced features, you'll need to pony up some cash.

Overall, though, I'd say that CCleaner is definitely worth checking out if you're looking for a way to keep your computer running smoothly and free of all that pesky junk. Just be prepared to spend a bit of time waiting for it to do its thing!

I used the CCleaner software for an extended period of time. Unfortunately, my hard drive crashed and was completely destroyed. I was unable to recover any of my data. I attempted to contact CCleaner for assistance, but I have yet to receive a response. It's disappointing to see such a lack of professionalism from a company that I trusted with my PC's maintenance.

It's clear that CCleaner is run by a group of amateurs who are not capable of providing reliable software. Their lack of response to my issue only confirms my suspicions. I will never trust CCleaner again with my PC's maintenance. It's not worth the risk of losing all of my important data.

Overall, I would not recommend CCleaner to anyone. Their non-responsiveness and irresponsibility are unacceptable. It's important to choose a reliable and trustworthy software provider for your PC's maintenance. CCleaner is not that provider.

I gotta say, CCleaner ain't the best company out there. I shelled out more than 20 bucks to get their product, but it didn't do squat. I tried to get some help from their so-called support team, but they never got back to me. I even left a few messages, but no dice. It's like they just took my money and ran. I wouldn't recommend CCleaner to anyone. Save your cash and go with a different company.

I've been using CCleaner for a while now and it's been pretty good. However, every time I update to a new version, I have to go through and change all of my settings again. It's a bit of a hassle and I wish CCleaner would just keep my old settings when installing a newer version, like the latest one, 5.46.6652.

Aside from that, I think CCleaner is a solid program. One thing I really appreciate is the registry cleaner, which helps keep my computer running smoothly. However, I do wish that it would make a system restore point before making changes to the registry file, instead of just creating a backup file.

Overall, I'd give CCleaner a 4 out of 5. It's a great program for keeping my computer clean and running well, but the issues with updating and the registry cleaner could be improved.

I'm so frustrated right now! I've been using the old free version of CCleaner for a while now, and it's been doing a decent job of cleaning up my cookies and other junk files. I never saw the need to upgrade since I already had other software that did the same thing. But then, out of nowhere, CCleaner took an unauthorized withdrawal from my account! I was so angry and confused, and it was so hard to get in touch with their customer service team. I've been trying to get them to reverse the charge, but if they don't, I might have to take legal action. I know it probably won't work, but at least I can warn people on social media about what happened to me.

Overall, I'm really disappointed with CCleaner. I used to think it was a decent program, but now I'm not so sure. It's not just the unauthorized charge that's the problem - it's also the fact that their customer service is so hard to reach. If something goes wrong, it's important to be able to get in touch with a real person who can help you out.

That being said, I do still think that CCleaner can be a useful tool for cleaning up your computer. If you're using the free version, just be aware that it might not be as effective as some of the paid options out there. And if you do decide to upgrade, make sure you keep an eye on your bank account to avoid any unexpected charges.

In conclusion, while I'm not thrilled with my recent experience with CCleaner, I do think that it can be a helpful program for some people. Just be careful and make sure you're aware of any potential issues before you start using it.

So, I gotta say, I was pretty disappointed with CCleaner. I mean, I thought it was supposed to be this great program that would clean up my computer and make it run faster, but instead it just ended up wiping out all my data from my Vivaldi browser. And get this - it wasn't even listed as one of the programs that CCleaner would clean data from! I mean, come on, that's just irresponsible and dangerous. Who knows what other programs it might accidentally wipe data from?

And honestly, I don't even think CCleaner does anything that I couldn't do myself using the built-in Windows and software tools and options. Plus, with those tools, I have much more control over what gets cleaned and what doesn't. So why bother with CCleaner?

And don't even get me started on how obtrusive it is. It's like its big brother Avast - always popping up and trying to get me to upgrade or buy something. I just want a program that does what it's supposed to do without all the extra hassle.

Overall, I wouldn't recommend CCleaner to anyone. It's just not worth the risk of losing important data, and there are better options out there that won't be so obnoxious.

Been using CCleaner for a long time now and it's been pretty good. I decided to upgrade to the Professional version and it was working fine until they charged my credit card without my permission and didn't even tell me about it. They renewed my subscription without any notification and I didn't even agree to it. I've been trying to get this sorted out but their response has been pretty unhelpful. It's really frustrating because once they charge your card, you can't get a refund. So just be careful with this company and keep an eye on your credit card information.

CCleaner is a software that is designed to help you clean up your computer and optimize its performance. I recently tried to purchase the annual ?7.99 Pro package, but I encountered some issues during the process. At first, the software tried to switch me to the ?28.99 Pro Ultimate package, which I did not want. I decided to cancel the payment and try again.

However, when I tried to make the payment again, CCleaner told me that my PayPal password was wrong and asked me to reset it. I was suspicious of this, so I decided to log out of my PayPal app and log back in with the same password I had used before. To my surprise, it worked fine.

Overall, I was disappointed with my experience with CCleaner. It seemed like the software was trying to trick me into purchasing a more expensive package, and I was concerned that it was trying to steal my PayPal password. I would not recommend using CCleaner, as it seems like a risky choice for anyone who wants to keep their personal information safe.

Their records are inaccurate as a charge was processed yesterday on June 13, 2022. Please refund that payment immediately as it was removed from account PREVIOUS to my renewal date which would've allowed me to cancel. Be advised, I have cancelled my automatic renewal previous to my renewal date which means you have removed the amount improperly.

As subscriber (former) I am being punished by being charged at full cost for renewal as opposed to taking advantage of numerous deep discounts being offers to me for renewal. To make it crystal clear, If I not been a subscriber, I would've paid half the price to renew.

(2) My one system is crashed, windows will not load, not able to screenshoit, not able to boot. I had used the driver updater, a new service from Piriform and it crashed my computer. The computer cannot be booted up, and is effectively useless due to the use of the program. I am going to have to pay for a professional to try and fix it. When contacted, Piriform Support just didn't answer.

CCleaner 5.8 above suddenly stalled in Windows 10. Can't run. Don't know the reason. No photo. Only Ccleaner icon appears on desktop but program stop running

I am a purchaseer if CCleaner for Mac . I purchased a plan licensing several computers in my home. I have not been able to use the product on my Main computer, a 2020 iMac. The software interface loads but does not function - i.e. the cleaner does not clean.

The company's website was useless. It did not contain troubleshooting or resolution for my issue. In fact, I could not find a single working link to any contact request technical support. I also tested Piriform's licensing retrieval self service page and that did not appear to be working either. However, I did find a number of excoriating complaints about the software and lack of users' ability to contact the company. There were links one one page directing the user to get support but the links went to a page that had no information or other means to connect with technical support, and that angered me, because suggests the intention to deceive .

If I don't promptly hear from someone who is qualified to help resolve my technical issues, I am going to appeal to the Federal Trade Commission to ask that the company be required to take immediate action to provide consumers with support options or face suspension from doing business in the US .

When I signed up for the cleaner service I was led to believe that the $21.15 was for a year and I was charged three times for this amount. Please refund the extra charges

Call me at [protected] and straighten this out. If the service is for $21.15 a month, cancel the service. My charge card is Master Card [protected], EXPIRES 11/22 with VC code 268

Please see full details, screenshots, pdfs of apparent double billing as sent to 'support@ccleaner.com'

Referenced emails as:
(a) Incorrect Billing - Refund Please - Reference #[protected]: Your CCleaner Professional order - CMN05 11Nov19;

(b) FW: Incorrect Billing - Refund Please - Reference #[protected]: Your CCleaner Professional order - CMN06 16Nov19;

(c) FW: Incorrect Billing 3rd and FINAL NOTICE - Refund Please - Reference #[protected]: Your CCleaner Professional order - CMN9 21Nov19; and

(d) Incorrect Billing 3rd and FINAL NOTICE - Refund Please - Reference #[protected]: Your CCleaner Professional order - CMN15 25Nov19

accompanied by email electronic confirmation of receipt ...
NONE OF WHICH HAVE BEEN ACKNOWLEDGED OR REPLIED TO OR CLARIFIED BY CCLEANER / PIRIFORM.

Accordingly, having given advance written notice, clarification and / or redress is now initiated, including but not limited to, the VISA credit card services provider through which apparently duplicated charges were charged.

Do not buy piriform/ccleaner products - infected!

I have used and recommended piriform's ccleanerproducts for about two years, they have been very good. I just downloaded the renewed subscription and fpoujnd theosftware to be infected -
I nearly lost my computer.

To save it I had to find and buy a special uninstall program software that cost the same as the ccleaner did! It worked - saved my computer. But i'm out twice the price of the ccleaner anmd a fullk day's aggravation and fear of loss of my system.

Infected! Do not buy piriform ccleaner do not buy! Infected

Piriform/ccleaner has no responsive customer service, I searched for hours for contact and finally found two deeply obscured - there was no reponse to my pleas for help!

During this scare I discovered that just under a year ago avast bought out piriform and purposely infected all the products so as to increase sales of avast products!

Fraud and dishonor - even among the producers of good software products is very alive and rampant!

Do not buy piriform/ccleaner products - they are infected!

When I took my computer in for repairs, the technician downloaded a cleaner program from CCleaner Piriform which was free for thirty days. After that I attempted to make a purchase to extend it. My purchase reference number was [protected]. I could not get the program to download or would it accept my registration number that I was given. Please refund my Wells Fargo visa card for $21.18 purchased on 11/1. The reference number is 24692169H5SB48JFN.

I cannot, and now will not, be utilizing this software. I am posting my experience of being hung up on THREE times in an effort to understand the install. I reached two separate representatives: the first hung up on me before I could ask for escalation to a supervisor. I genuinely could not understand and had to request that he repeat himself twice. My question was simply why I was seeing an offer to "escalate" to premium even though there was a window open indicating the representative was being allowed in remotely to set up. #1: does this "premium" cost more? He wouldn't tell me. #2) Do I hit cancel then, since you've got remote access? Him: no Me: This is not a personal laptop, this is for professional work and I must be careful what I allow to remote in. He didn't actually hear that part because he was shouting over me to "not worry" and to push ok. But each time I asked why, I got yelled at to hit the ok button some more. Finally, he shouted "ARE YOU GOING TO LISTEN TO ME?" I replied calmly, "no, I won't be listening to you now, but..." and he hung up. The second hung up without a word after two sentences came out of my mouth (and I could hear #1 screaming, literally screaming about me in the background). When I called a third time, hoping to get a third representative to try to resolve, the second rep answered, raised his voice yelling at me that I didn't want the software and I was wasting his time... before hanging up on me again.

Loved the product for a long time, but then it changed. For months I kept getting the Big, Bad, Blue Screens errors. Took me months, but found out it was CCleaner.com. Had to do a system recovery -- then after I installed my apps -- my computer kept re-starting on its own. Did another system recovery. And that's when I found out it was CCleaner causing all the problems. It has been over 2 months -- no more Blue Screen errors or errors of any kind. I have a 2006, Windows XP Home Edition, Emachine. So watch for any problems -- it may be this program.

I had problems with my computer, and I found the website www.ccleaner.com, which offered to download the cleaner software in order to remove all unnecessary things from the computer.
This software didn’t work on my computer and didn’t remove bad things. I contacted the moderators, but they were really useless and couldn’t explain simple things to me. I was disappointed in their production and work. It might be a good idea, if people left their opinions about this website.