Driver Whiz
Reviews and Complaints

this is a virus that pops up constantly and there is no way to get rid of it.
ive tried all i know! I will never ever use it!

I have purchased your driver update and the product key is invalid I would like to have

Date 11/07/2019
Order Number BLS drivers whiz [protected]
Incident I have purchased the driver update and the key is invalid
and cant get hold of the techinician

Desirable Outcome Please refund on my purchase and any associated costs to be returned to me immediately

A rubbish product, malware, and absolute SCAM. Do not go near this company or their products. If you buy Driverwhiz it's nigh on impossible to activate so you have to ring up. Then they scan your PC and tell you it needs hundreds spending on it when there is nothing wrong with it. Hard sales techniques tantamount to harrassment. When I put the phone down after talking to them I was shaking, their persistence is unbelievable and they go on and on and on, getting quite nasty when you don't agree to pay hundreds for work that doesn't need doing. They should not be allowed to advertise OR sell, their adverts are false and they are SCAMMERS of the worst kind.
Copy of my transaction below, for which I have requested a refund and heard nothing.

Order Details
Receipt ID: 383M-G2903191433-14CVQ
Your PayPal Express has been billed: £35.94 GBP
Nadine Heather Davies
(nadine.[protected]@btinternet.com)
Driver Whiz
One Year License £29.95
VAT: £5.99
Total GBP: £35.94
ARN #: [protected]

Support Details
Billing Support

For billing inquiries on the product or
service you ordered, please contact:

SafeCart
Canada & USA
Toll Free: 1-855-432-0727
UK/Europe/Asia
Toll Free: 0808 178 8882 (UK only)
Deutsch: 0800 000 7682
日本語: 0120-692-378
Local Number: +44 2038 663573
Customer Support

For Technical support or download support on the product you ordered, please contact the product manufacturer or author :

Driver Whiz One Year License
support@driverwhiz.com
383 Media Customer Support
SafeCart

Secure Internet Payment Processing

customerservice@safecart.com | support.safecart.com | Tel: 250-590-2272 | Toll Free: 1-855-432-0727

SafeCart
Product Activation
Hi Nadine Heather Davies,
Thank you for your recent software purchase! Provided below is important information about your order and the delivery of your product(s).

Important: It is highly recommended that you print or save this email as a reference.

The information below is required to install and activate your products and will be necessary should you need to re-install the product or access Customer Support. If you experience any product related problems, please use the support information found below.

Product License Key(s):
Note: Pay careful attention when entering in your license key. License keys are product-specific and will only activate the product with which they are associated.

Driver Whiz License Key(s):

0c93c3ff4h

To Activate Driver Whiz

Open your Driver Whiz Software.
Click the "Settings" tab on the navigation pane on the left side of your software screen.
Click the "License Key" navigation tab in your settings screen.
Enter your registration key (To do so highlight the registration key provided below, right click with your mouse and select "Copy", then place your mouse cursor into to the empty. Driver Whiz registration key field, right click and select "Paste").
Click "Register Now". Your Driver Whiz Software is now active!

Product Support:

For technical support, please contact the product's manufacturer - 383 Media:

Online: 383 Media Customer Support

Email: support@driverwhiz.com

Order Confirmation:
Purchaser's Name: Nadine Heather Davies
Order Id: 383M-G2903191433-14CVQ
Date of Purchase: Mar 29, 2019
Email Address: nadine.[protected]@btinternet.com

To change or cancel your agreement, log in to your SafeCart® account at support.safecart.com/new-login/.

Thank You,
SafeCart® Customer Service

SafeCartSecure Internet Payment Processing

customerservice@safecart.com | support.safecart.com

Toll Free North America: 1-855-432-0727
Toll Free UK: 0808 178 8882
Deutsch: 0800 000 7682
日本語: 0120-692-378
Europe: +44 2038 663573
Other: +1 250-590-2272

Copyright © 2019 SafeCart ®.
Please do not reply to this email. This mailbox is not monitored and you will not receive a response.

I do not know what steps I can take next, I just feel and have been scammed.

No me ha sido posible efectuar la instalación, desde el dia 4 del corriente mes, correctamente.
Les ruego que de conformidad a los estipulado por uds. para la devolución, procedan a efectuar el retorno del importe de 49.88 euros adeudado en mi banco CaixaBank
Les adjunto archivo gráfico en el que se puede ver que he procedido a la "instalación" del programa
Lo siento mucho pero no me es útil.
Puede ser defecto de mi PC (es bastante antiguo y lento) o bien de la conexión a Internet, ya que la fibra óptica de Vodafone no tiene la calidad y és muy lenta y con descargas discontinuas.
Por lo que les ruego, una vez más a que procedan a efectuar una transferencia de 49, 88 euros a mi cuenta ES71 [protected]

Driver whiz get no connection to database

File description: driver whiz
Type: application
File version: 3.3.0.1
Product name: driver whiz
Product version: 1.0
Copyright: copyright © 2013 383 media. Inc.
Size: 5.30 mb
Ordering information: [protected]:51:11
Order: #571655
Language: english (united states)
Legitimate brands: copyright © 2013 383 media. Inc.
Original file name: driverwhizsetup. Exe
Website: http://driverwhiz.com/?lang=nl

Driver whiz
Driver whiz is currently unable to connect to the database.
We are sorry for the inconvenience.
Please retry again later.
Click ok
And, …
Driver whiz is gone!

Driver whiz
Driver whiz is currently unable to connect to the database.
We are sorry for the inconvenience.
Please retry again later.
Click ok
And, …
Driver whiz is gone!

And so on, and so on, … till when?

How long must I and many others wait until this shall be resolved?

This problem was from when I had downloaded
Driver whiz and set the registration working,
Set by order #5716955 on 2017- july -10.

On hp laptop-lp15r01v 64-bits processor
Computer set windows 10 home.

Driver whiz contact:
By email: [protected]@383media.com
By telephone: [protected]. (business hours: m-f
9am-5pm pacific standard time) international: +[protected]
(check your local telephone company for estimated charges)

By mail: attn. Privacy officer 383 media inc. 7600 dublin
Boulevard, suite 210 dublin, ca, 94568

I needed a Driver for my old HP Printer. This works fine under Windows XP. But I installed Windows 7 and hours of effort to get a Driver failed.

So I turned to Google. This led me on to the Program Driver Whiz from Driver Support dot com. I was certain this was going to be a Free Download.

But no. Unless I agreed to pay 29 US Dollars the Software would not have arrived on my PC. But I was very very keen to end this search for a Driver for my beloved Printer under Windows 7. If I paid the Money my Computer would be all singing-n-dancing and be up to date. Not only would I have support for my Printer-by-name but lots of outdated existing Drivers on my PC would be updated too.

Not a bad deal. So I agreed.

But shock was to arrive me way. My Card was charged over 47 Pounds Sterling. OK- the hit was accepted. The new Software said it had updated all my outdated Drivers!

BUT none were updated. Several restarts of the Machine led to the same process: scan and then press the fix button but never any single "fix" was reported. Sadder though- any mention of my HP Printer went out of sight- somewhere into the ether or into Cloud Computing.

But MORE SURPRISE was in store ! ! !.

I asked for a Refund of my Money.

This was instant. It came my way in minutes.

So instead of a sour taste- and feeling as though I had been stung- I felt that this was the best Customer Care that I have ever received in my over 60 years of life.

Pity the Software did not suit my Machine but for Customer Service these Guys are great.

Disappointed at my own personal inability to fully explore and get the best out of this Software I can only say Ad Multos Annos to them for the manner in which they treat their Customers. Its fantastic when "a bad day at the Office" turns out to be as pleasant and as nice as this one did.

Long life and success to your attitude to your Clients. Other Firms could learn many Lessons from Driver Whiz.

In March of this year I was having some issues with my computer so I looked online for help. I came across this company that installed missing drivers to your computer. I was missing a couple of drivers so I purchased it. I installed it and none of the drivers that I needed would download into my computer. The nest day I contacted them via email stating it didn't work on my computer and I received no response. Still to this day I am trying to get in touch with someone and they will not give me any reponse to my issue. They ripped me off and will not return my money even though they state a 30 day money back guarentee!

Suffered from a major malfunction after using the Driver Whiz software. PC was left severly unstable as a result. No or unsatisfactory customer support provided, despite numerous emails to Driver Update Support Team Requested for a refund and received no reply. Unable to communicate with the company directly through there 'contacts page, ' as this is not working. Informed them of this problem and again received no reply. There contacts page as yet, is still not working.

Downloaded driver whiz to scan my computer to see why my printer was not functioning. driver whiz did not work. When I checked my credit card account, found out that They had checked off that I wanted an extended service. The extended service was in smaller letters, not like the big Ad that said special offer $29.00. A REAL SCAM. Asked for a refund but just got the run around. I did not see they alredy had the extra service block ticked which cost $45.00. I thought that was illegal.Will try other venues to get money back.

I was online looking for invidia to update my video card drivers, driver wiz popped up as a choice. My first mistake. they scanned my computer and showed several drivers out of date. I om

nly had a problem with video everything else was ok. paid them 39.90 download attempted numerous times. would not work. i gave up kept looking for and found nvidia site . downloaded free update. went back to driver wiz rescan showed my video driver still out of date even though it is now working normally. contacted driver wiz. they keep sending me same form letter response and will not refund money. SCAM! do not use driver wiz.

I bought the program earlier this year to update my drivers, and I have my Banking records to prove it. I had to re-install my operating system, and failed to save the registration key so I could continue using the program. I emailed Driver Whiz, explained the problem, and
asked them to supply the missing key. First response was :- Can't find your details in our data base. I kept writing to them, and finally
got another response :- We sent the key to another email address. Maybe I was using another email address when I bought the program.
I've had computer problems and had to switch from Wireless Broadband to Dial-up for a while, and used a temporary address for that.
So I wrote again, pointing out that I can't access that now-closed temporary account, and they don't answer. I live in a small country
town in outback Queensland, and I have a very unusual name, so there's no question of a mix-up in identity. Their records must show
that I bought the program. I can't remember which email address I was using at the time, but my identity hasn't changed. If they'd respond, and engage in some discussion, I wouldn't feel that they are intentionally cheating me. But they're not acting like honest
people. Can anything be done to stop them from treating customers like this?

Thanks, from Gaele Maat.

This software does nothing more than Dell Support offers for free to any Dell computer owner. A couple of the drivers I did install using the program messed up my computer. I've sent several emails over the last few days asking for a refund. The information on the website makes it sound like a refund will be made if you are not pleased with the program. All I keep getting back is a template telling me how to install the register key. I had no problem doing that. I feel this company is a scam and other reviews I've read seem to agree.