DU review: unjustified billing 111

Hi
Iam Yuvaraj my number [protected] I recharged after 1r2 days no balance showing whathappand plz reply me sir

Worst company customer service I've ever encountered.

Cancel appointment whenever they want.
Promise to call back to schedule appointments but on a regular basis call back to let the phone ring once and hang up. This is done in a lazy attempt
to claim they called. Unfortunately it is a monopoly with no governance or accountability.

13th of may i have talk up of 10 aed on my phone number [protected], i have just activated 1 day data pack of 2.5 aed and on 14th i have deactivated wothout any extra use mu account is zero.I have tried a lot to contact coustomer care but couldnt please solve this issue or atleast call me back

Hi
I am requesting need clearance Certificate without notice service disconnected. Thair don't have a any balance with du service
I need imidiatly clearance Certificate for reconnection with etisalat .
So.e time du r macking very bad service

And also tried to file a complaint to them regarding to this but they still trying me to give any amount for the closing of the sim card. God bless to your business guys. You're doing [censored]s to people, good luck!

Since first day of Ramadan, my home WiFi stopped working. Now about to finish the Ramadan but, still my home WiFi not yet fixed. Why?

They give me free sim card and I did not use it, months passed I received a bill amount of 504aed without using the sim card. Really such a sucker telecom network. Pity on you guys maybe you don't have a good business that's why you're doing these kind of sucks. Etisalat is still the best telecom here in UAE.

They giving a free sim card and issued 800aed for me without using it. Good job! Good luck to your telecom company! Giving trouble to our life!

Du has put me in trouble for cancellation of the contract.
I was bulffed by their sales guy, without explaning the contract cancellation cost. Now i need to cancel the contract.
No complaints were heard from me.

Never take Du connection.

Activate 1 hour pack but the Pack will finish in within 30 minutes also attached the screenshot also the message timing then I will call to Customer care inform the issue but they cannot understand the problem that's why I am complaint online thank you

I recharge today in quick recharge but my credit still not coming why you services like this?!i need load for emergency purposes and your service soo slow!

Wifi Account [protected] not responding authentication error message appearing pls contact [protected] for details

Hi du customer services,
My concern is about my credit balance that I am recharging mostly with 25 or 50 dhms per month goes to 0 balance without using for any call. This has been happening for the several times since now.
Kindly pls stop all the unnecessary ads from you. I would like to unsubscribe frm all your ads n calls.

Thanking you
XXX

Please help me I have recharged yesterday but I didnt receive my balance.[protected]

Please check today my balance cuting

I got 500 Dhs bill overseas data package for one day only without my knowledge/ SMS/ my confirmation/ my request. I already complained two time in Dubai mall branch.But I did not got any satisfactory solution. Please I want needful action.
Thanks
Nurul alam

There is shown 500 dhs charge for one day overseas data without my knowledge/ SMS/ my request. I did not used this type service. I already complained two times at Dubai Mall breach. They did not given any satisfactory solution. So please I want satisfactory solution.

There is shown 500 dhs charge for one day overseas data without my knowledge/ SMS/ my request. I did not used this type service. I already complained two times at Dubai Mall breach. They did given any satisfactory solution. So please I want satisfactory solution.

Good evening du.Today I got a SMS on my Etisalat no. +[protected] by du.that I have outstanding bill of AED 872.95..I don't know about this messages & I have no outstanding bill .
You check this carefully and reply me.
Thanks .
Attached sms

Ref: Du Account (1.[protected]) Du has the worst service i have ever experienced so far. My Du account got activated a week back and installation has not done yet and i keep calling customer everyday and they keep saying it will be done today, tomorrow... For this Du service i even canceled my etisalat account also. Really a bad experience.

i have concern about my data i cannot use it since somebody call me from immigration and getting my emirates ID and i missed to give it after he called my sim is blocked and cannot call and message now i can call but it has now a problem about my data i cannot use it even the icon of 3g or 4g or LTE is not appearing in the screen..

I want to update my Emirates I'D online submitted my I'd after that they block my SIM can you please help me.

Cell No: [protected]
Khurram Shahzad

We as customers should be getting what we pay for. The whole day I have no service, this is not acceptable!

i am getting deduction of my balance too much even i call for 1 min. whats wtong with my sim please help me
thankyou

worst customer service i ever faced
very BADX, Panning to change the provider from du to etisalat

ajith from abudhabi
+[protected]

Hi sir I activate social data .now I want want to deactivate but it can, t. Kindly solve my problem

We no have range to use sim, so i would like to change sim to etistlat because the issuof range

Hi this is muthuraj i am using du sim card now i change my location unfortunately i can cancelled my DU number if possible to close my number. ([protected], [protected])

Thanks in advanced
Muthuraj

My number is [protected], I don't know my my airtime disappears anytime I recharge my line. I make use of my airtime recharge n few minutes later, the remaining airtime disappears. This happens all the time

Dear Sir,

September 3 i have recharged 27 DH. i have received 24 DH only. and after some time i have used 12 DH one international calling package and balance all money disrepair from my account,

could you clarify this for me

I have pay my home internet bill on wrong acount number
My acount is 1.[protected]

Please provide me any copies of my du number under my name JACQUILINE HERMANO SORTIDO

my sim no:-[protected].

around 18 dhs without any information took my account.

i need reason of charges..this not first time every 3 or 6 month one time iam loosing my money. please clarify.

thanks,
lingeswaran.

1st of October 2019
Actually i had sent credit to one of my friend who is in Dubai and instead of doing more time balance bymistakely i made it more credit balance and when i am calling customer at the same time no one is trying to help me so can you help mwe with me this please and this is my friends du number +[protected].
Thanks

Hi dear, am JUBAIRURRAHMAN, I have changed my plan to prepaid with all the payment even extra payment for switching the plan from postpaid to prepaid.. It was on 20 th Jul 2019, now again they r sending me the bill as postpaid. My number is [protected]

I use Wifi,
but everyday, du keeps deducting my money, when i did not subscribe for any data bundle or data,
How can du be subscribing daily data for someone that did not request for it,
Please i want it to stop,

If it continues, then i will inform the police about it

I have already renewal on this number [protected]
Id [protected]
Pls reply on my email ashwinkrishna005@gmail.com
Pls check and reply

What is the use of the warranty?
What is the use of consumer rights?
You should take actions even like this small simple matters because for us consumers it is a good feeling if we get a good service/product.

I was already canceled my du post paid and why still the charge for paying is working

I hope someone could help me.
Best Regards