DU’s earns a 1.2-star rating from 588 reviews, showing that the majority of customers are dissatisfied with service.
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sms diamond challenge
They are conducting a sms challenge were customers have to answer the questions received by SMS, they can reply by SMS also each SMS charged 2AED, they are telling they will be declaring the winners from the draw in their website, but so far no names of winners are posted in the website, this contest started from April!...?
i have around 80, 000 points but they telling iam one of the 5% players, how come people have more points than me still i am one of the top players with my 80, 000 points! i stop...
complaint
My Du Mobile No. +[protected] kindly deactivate it from Mazook.com.
thanks,
Sakir Hussain
Dear sir,
I am working for etihad airways and bought du I phone in business plan and the bills are being paid by me and when called the call centre they refused to provide any billing information. DU servers are down 364 days in a year and their billing system is one of the worst in the world (they have TECHNICAL issue all 24 hours). One of the worst call centers in the UAE, no one will be able to solve any issues. Hope TRA will wakeup and instruct DU accordingly. my mobile number is [protected]. hope some will call to solve all my issues with DU.
Regards
Padma priya sriram.
After more than 10 emails ( surely same content) from customer care in Du promising ( as usual) a soon action from the billings department for their valuable customers (Joke), and after speaking with many CS agent and their supervisor, it is not more than 3 wks that my owned refund of 2000aed is been in custody in the hand of Du investors ! I am planning to be a real headache for those people using any legal right I have in order specially using the help of my legal advisor to let them pay back and not keep using my money for their own benefits... it is not a problem with some maintenance or Internet usage, they are not giving due REFUND ?
I have purchased Du Mobile USB internet Broadband. The problem I found was that it is running slow and always gets interrupted. That would be okay if the the price we are paying is cheap. but its not. plus the amount of data is limited to only 10GB..it wont be enough for a month usage..I just hope Du will improve its service if it can't cheapen its charging service..Thank you.
DEAR SIR, this is my number [protected] i wanted the call history
incoming and outgoing number and call duration and date and time 1.9.2011 to 15.9.2011 this is my mail id binurajpunalur1983@yahoo.com sir pleze send the call history the this mail id
DEAR SIR/MADAM, MINE IS A ALO DU SIM no-[protected] which i CONVERTED TO LIFE TIME, LAST YEAR FEBRUARY 3rd2010 .Now my out calling call is barred from 4th feb 2011.i have contacted to du customer care service several time and still i am facing same problem. when i try to make a call its saying ''we are experiencing technical fault''. please help me-
[protected] and [protected].this is my husbands cell number now we r going to divorce because of this reason he make a call from his friends number.
now i want to know whether there is any another sim connection in his name his name is sherinshajahan
My Du Mobile No. +[protected] kindly deactivate it from Mazook.com.
thanks
k.v mohammed
unjustified billing
company billed for cleaning a clogged drain. Not only Company charged a huge amount for about 10 minutes work, $225.00, but they add $15.00 as an environmental fee. There was no spillage of dirt and no collection of any residue by company and there was no reference to any formal law or document regarding such fee. It looks like quite unjustified. Can you help? Thanks. Patrick le Pivert
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DU emailscustomer.care@du.ae100%Confidence score: 100%Supportabuse@du.ae90%Confidence score: 90%
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I have a subscription for Ten Sports on my mobile No.[protected].I want to unsubscribe it as per DU help line advice I typed "ten UNSUB" and sent message to 1155, "ten" and sent message to 1155 ". But every time I sent this message, I am getting a return message telling me "your handset currently is not supporting streaming", instead of unsubcribing/deactivating my account as I have requested.
As such, I need help to unsubscribe my subscription, since I am paying for a service since one year
Please help.
Thanks and Regards,
Muhammad Ali
one message coming and that time money deducting
why u charge me?
when recharged, balance will be minimized immediately within few calls.
Fukin yes this Mr Du is fake no one win any think all this r fake or already taken by some els befor e they just fooling us I Thot of that 5000. But lost my 1000 :(. Just call 155 and complain ...
Hi everybody! My name is Ron and I have around 820, 000 points. I spend 500Dhs or more in this Deceiving diamond challenge. They told me that I am amongst the top 10% player but I think they are fooling us.
I believe they are posting false numbers of winners.
here is the site.
http://gsc.du.ae/SMS_Diamond_Challenge/du_english/winners.html
Hi, I am Mukthar
Guys its a real game... Du is steeling our money with our permission...
Stop replaying it. you will only loose...
my no is [protected] and i change my sim card to etisalat
Guys, , i have more than 3.6milion points. i have stopped playing this game.. as i believe and no one is having more points than me.. its gambling and must be strictly dealt with by Emirates govt.
i have 2105770 points but no win