Tag Mobile
Reviews and Complaints

I have called them for over 4 months and they keep telling me that they dont have any fones in. Now doing that time I told them that the fone did not work and we went through 3 people and they told me to go to t mobile they would fix t mobile did not fix, and they say they do not have replacement fones or any fones they would not tell me that dont have any fone these are govt fones what are they doing with the fones they get from the govt and they will not give me a replacement telephone.

I have been trying for this entire day to get a free government phone. The Tag Mobile sight freezes up and you cant even complete an application through them. I also tried iwireless and boomerang and assurance wireless. I was approved through the national verifier to receive my free government phone. I seriously believe there are none anymore. I dont understand.

Worst experience vie ever had. Thought id finally get a phone and its a phone vie never even heard of and I'm disabled from my hands and cant use it. They wont even remove me from their account and cut phone off so I can find someone to accommodate my disabilities. Wont recommend to anyone who cant use their hand and I'm going to give them a poor review. They should do as they advertise and canceller without problems and not send out phones that they just wan get rid of. Customer service was horrible and apparently don't understand English as to I had to repat myself 5 times that I dint have a phone and gave me a number thou their online chat to call when I could find a phone until then they don't want to close out the account so I can find someone else to provide services to me.

I receive the Tag Mobile phone and turn it on and there is a getfreemo.com/ site that locks the phone useless.I waited since 04/03 and this phone not working.
I ordered phone on 04/03/2017. Waited until 04/17/17 to receive phone. opened box phone is locked and unuseable with a website locking phone called getfreemo.com/. The phone person keep hanging up on me when I call.
I ask them what is getfreemo.com/ this site that you put on the phone and please remove it so I can use the phone. Daniel said to go to the phones settings and the phone is locked on the getfreemo.com/ website. It is making the phone unusable. I want the tag mobile people to send out phones that work.
That dod not have nontransparent websites on it.
I dont want to see getfreemo.com/ on my phone preventing me to use the phone.

Well to start in June I get approved for tag cause I wanted to transferee from another lifeline company finally 6 weeks later phone shows up they say I can keep my old number then that didn't work so I cancel other service cause I don't want to get in trouble for having to lifelines I think all well then I get a Tex saying I have 100 mins left how can that be I call tag they say my account was denied by lifeline and my phone is gonna be shut off and I have to reapply I call lifeline they say I was denied cause tag didn't update to them my number so I reapply with tag. 3 days later I call to get an update they say lifeline denied paying the activation fee but tag wants to keep me as an customer and tag will pay activation which its their fault in the first place so now a week later I get a paper from lifeline and tag signup team misspells my last name after me spelling it out to her n as in Nancy you get the point it's says if there's any mistakes call tag to have correction I do and now they tell me once they submit it my name can't be changed then they say they want me to reapply again I'm trying to explain to the non English speaking person that tag already paid the fee once if I apply again I will get denied on that part then they tellme go ahead and complete the lifeline end knowing my last name will get me denied I just want to have a phone that I won't have to wonder what day will it get shut off not to mention my number is still on from the original phone they sent me which they say isn't even on and dosent exsist I've been go round and round with customer service for months and I'm told something different by each one of them shouldn't they have notes on what's going g on when they pull up your account I'm so confused on this all I'm sure there's so much more I can add to all this and I will as I remember hope the stress and problems don't happen to you with just something that is so simple for every other phone company in the world