DU review: unjustified billing 111

Keeps on disconnecting. Im typing an email and it gets disconnected. Its very frustrating that for business purpose du network is so bad. This is happening only since last 3 weeks.

I received a message from 1547 3days ago (friday, November 22, 2019) that I subscribed to a health tip (Asian Health Tips to be exact) that I never did and even if its stated how to unsub, It doesn't stop, It says "keyword is invalid". I want it to stop, I don't need refund I just want to stop this kind of scam.

My land line no is [protected] and no internet at home but TV is coming.
I called several times but call center says my landline number is wrong. What is the problem how can I get it fixed now

I ordered my Iphone 2 weeks ago online and I never heard anything back from Du. I also have sent like 100 emails and made a 100 calls and they just cant help at all. Am I ever getting my Iphone? Who had the same issue?

My mobile no is [protected].
Past 4 days everyday 6 aed deduction without any acknowledge...no msg no call directly deduction from account...18 aed deduct from past 3 days..i need refund...
Customer care is not responded if you wait for 1 hour also.

I recieved subscription of asian health tips and i want to unsubscribe it.i dont know how to because it charges me 1drhm daily and it was not useful for me.please help me thank you

Dear All, I am chasing all the store to activate my number and they are unable to get this service number.Initially they told after 48 hours will activate and now they are playing.
There is no any managers
Very bad service..I never seen my life...2 Hours we need to stand in Que...oh y god...

How to unsubscribe the asian healthy tip? Because my keyword is not valid but I am doing what they said.

Try to transfer money from my du number to another.

Says 'You are not Eligible to make a mobile Credit trabsfer as you are subscribed to one of our Recharge Offers '

Kindly resolve this issue ASAP. appreciate a call back.

I have three times update my documents but every time rejected my documents why. What's the problem plz active my line quickly

Hai sir my name is sankar raja my data complients how many time your coutomere care dial not responsible ple help me . My balance full cutting du ple help me

I would like to stop automatic balance deduction on my numbers [protected] and [protected] and [protected]

I don't know why my balance Is deducted every moment I load on my lines above. So could u plz help me and resolve that issue for me. Thx

Took wifii connection from DU , Very bad experience every day. its very very very slow,cannot use even 2 devices at a time , after complaining so many times no use , they say they will send the technician but no one follow ups.

Pathetic service, I recommend not to take anything from DU.

HOME WIRELESS CONNECTION

Account number: 1.[protected]

INSTALLED ON SATURDAY 01/10/2022

NOT WORKING PROPERLY

REQUESTING TO CANCELL THE ACCOUNT

My du wifi is not having any speed only 3 devices connected and all are having buffering while playing

Account no: 1.[protected]

worst company, no proper customer service, we are a big company with the worst internet ever, keep calling you everyday for a solution and your customer service keep saying saying they will get back to us.

Hi. I bought Du 5g Wireless Router about two weeks ago in the name of Alia Ahmed. The device is still not activated and I have tried calling on the helpline as well. They transfer my call to the concerned department and then the call is disconnected. This is very annoying. I need this device to activate.

What should I do?

Since july 2022 am suffering with the unstable connection.

The worst connection in UAE

Worst customer service

No stability in net connection

Poor connection, at any time it may disconnect.

During the official meeting, connection may disconnect.

my contract with DU for mobile number [protected] completed 01.02.2023 .

I have cancelled as advised by you on same date and have received call from DU and verified on same date

please do the needful

The most unresponsible subscription service I have ever seen in different countries is the worst service I have ever seen in the world they just lure money

I subscribed du home internet service AED 199

On 29th March 2023, sale guy promised very good speed and good network coverage

It has very slow poor network coverage.

I tried to cancel my service within 2 days

They demanding to pay full year subscription

My internet connection is not working at all and it is very difficult to reach DU team and get help

I have complained several time but all in vain

Dear sir,

I am living in Umm Al Quwain Hospital opp. , and I have internet issue also I couldn’t connect a call to india through BOTIM app. Kindly rectify the problem as soon as possible.

Account/Mobile number

1.[protected]

We applied for new connection with Mobile No. [protected] and Account No. 1.[protected] but the device is not compatible for our system. As we visited and contacted your office, we are being instructed to file a complaint for further action. Kindly do your needful at the earliest.

I was using 4G .since last month am getting Trouble. As per recommended by Du Team I changed to 5G plan and from the day one am not get connected and lady 4days am keep on calling them . Still today it’s not yet activated

i am from baital madina realestate i reopen my sim under our company name on thursday but still not working i am going there daily 7 days ago but my isue is not solve number is [protected] i gave him 60 aed for sim activation in citycenter ajman but not working plz help me to active this sim

I am using S23 altra phone with monthly 10GB data plan

not getting 10 GB, only get 2 GB this month

Du plan screen showing 10 GB but data module only 2GB visible

Ibrahim mannuthoduvil

[protected]

very bad service & very bad experience with Du home plan they do no give what is promised & charge extra & do not give proper information & will not advice any one to use du service

contact no [protected]

Very bad and poor customer service. DU customer care will say that will connect to an agent in 2.46 minutes and will connect after 15 minutes. Once agent get connected, they will ask the account number and dont wait for 4 minutes and simply disconnect the chat. And dont have the customer service calling number too.

Hi,

I have an issue that has been started since 1 month ago. The issue is my modem is showing that there is no SIM card and the 5G LED is indicating with red color. Every time I have to go to the modem and reboot it. this is happening multiple times a day and it's so annoying.

My DU Account Number: +[protected]

Unprofessional customer support team I ever delt with .Dont care about the customer and customer will get tired by explaining issue to every single individual.Never get problem solved with them always disappointment and stress