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1.6 128 Complaints
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Early Moments Complaints 128

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D
6:40 pm EDT

Early Moments Unauthorized credit card charges

On August 15,2022, September 6,2022, September 26,2022 and October 4, 2022 money was taken out of my account. I do not recall putting my card on for any one month deals for this company. It has taken $26-$29 from my account on all of these dates. I would like a refund. Also i would like a cancellation of the monthly payments being taken out of my account.

Desired outcome: Please Refund

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Update by Destinyb
Oct 18, 2022 7:33 pm EDT

I sent a complaint in on October 8th,2022. My complaint never got solved and the company is still taking money out of my account. Today is now Oct.18th and money was still taking out of my account just yesterday. This really should get fixed immediately.

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7:18 pm EDT

Early Moments Being charged for something that I had no clue about

I was charged $23.50 for a subscription that I didn't even subscribe to so now I want my money back. I think that when dealing with people online identity should have a more thorough verification

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2:12 am EST

Early Moments Svk

Okay Ive been charged for 2 things already but I didn't say anything about the. 1st one but I just want my refund because I've been canceled it already wen I got my first Thing of books I liked the books that I've got but that does not mean I wanted to get charged with more payments on those books I just want a refund so I can get my money back that's all.

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Is Early Moments Legit?

Early Moments earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Early Moments to be a trustworthy company. Although there's a 14% resolution rate for customer complaints, which deserves attention, Early Moments is known for their high standards and safety. If you're thinking about dealing with Early Moments, it's wise to check how they handle complaints.

We found clear and detailed contact information for Early Moments. The company provides a physical address, 2 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Early Moments's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Earlymoments.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Earlymoments.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Early Moments as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Early Moments have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • While Early Moments has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 14% of 128 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
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G
2:26 pm EST

Early Moments Shi Disney Books

I bought the 3 books that were for a limited time sale for free shipping and 3$ an free draw string bag. It said my card was declined an I knew their was money so I hit the button again, an it said it was declined again but the money came out of my account ? Pleas help.

Desired outcome: Either my 3$ back, or 3 different books.

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11:32 pm EDT

Early Moments My nephew ordered a book on my card and i want to cancel the subscription

He took my card to buy a book and I don't want to be in any kind of subscription.

Desired outcome: $1

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A
9:52 pm EST

Early Moments Unauthorised money taken off my card

I did not authorize you to charge my account I. Want my money back on my account now [protected]@gmail com

Desired outcome: Refund my money

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11:15 pm EDT

Early Moments I forgot to cancel my subscription

I would like a refund

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10:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Early Moments Disney svkbill

I have no idea what this "company" is but I better get my 23.43 back! This is some [censored]. That was part of my birthday money from my husband and daughter! I will sue if I have to! Give me my money back NOW!

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7:44 am EDT

Early Moments That you guys charged me money on my account when I never asked for a membership

i am so pissed right now! You guys changed me for something I never asked for you guys have no right taking money out of my account with our permission I will sue u guys ! I did a survey and to complete the survey I got one of your dr suess book for 1 Dollar do u understand the word 1 dollar then u guys charged me 21$ for something I never asked for eather take it off my account or I sue you guys I have 2 lawyers I'm not playing

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5:51 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I Subscribed for Dr. Seuss books, and Received 3 orders (which they send you automatically) and Charged me for them. Than after 3 months the Books stop coming and I was Still getting Billed. So I Attempted to ‘Cancel My Order' They want to Charge Me $37.00 to Cancel My Subscription I want to Either Get a Refund or Receive my Books, Than I want to Cancel My Order without Being Charged Such an Enormous amount amount!

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M
3:04 am EDT

Early Moments Taking my money out of my bank without my permission!

I ordered the buy 2 books for a 1$, well you all took it upon yourself to take 30$ out of my account. This is absolutely [censored]. How can you take someone's money without their premission? 30$ that's was for me to get back and forth to work threw the week! Now my card is of course of drafted since you all took money without [censored]ing informing someone . Y'all gonna hear my [censored]ing mouth tomorrow . Best believe that.

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12:09 am EDT

Early Moments Being charged for something I didn't ask for or want

Hello as I go through my email I get a statement stating that I made a purchase with you guys for some Disney books which I do not do here is the Transaction ID 8EC79135Y4965442T the total was $4.28 LaMoureaux

PayPal

Receipt for your PayPal Cash Card purchase

Here's the receipt for your purchase at SVK*DISNEY BOOKS on June 22, 2020.

Payment Details
Transaction ID: 8EC79135Y4965442T June 22, 2020
Transaction type: Purchase
Merchant: SVK*DISNEY BOOKS

Transaction amount $4.28 USD
Total amount $4.28 USD

Available PayPal balance $0.70 USD

The amount shown above may not be the final purchase price. If the merchant completes the transaction and the final amount is different from the above, we'll send you an additional email that shows the final purchase price.

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10:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Early Moments Svk disney books

Only ordered the one set of books and was charged 23.43 and I did not approve this and I would like my money back asap.. I do not appreciate yall offering products for one price and without anyone's knowledge you charge them money for something they don't get. And for yall to have the odasity to take from families that is just trying to get something for their kids to enjoy is wrong and I will be suing if this is not resolve.

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9:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Early Moments Unauthorized payment

I was charged $23 for something I am not aware and did not purchase. I have not purchased anything for 2 months and my last purchase was the $1 I spent on two Disney books. When I saw it today I thought this was the first Time but went back to confirm and found out that it was the second time. I have not subscribed to anything. I want my money back as I need it for other things.

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2:01 am EDT

Early Moments svk*disney books

Christie Ripley
I was charged $23.28 on March 30, 2020 for something I didn't authorize. My phone number is [protected]. I expect a full refund and cancel anything in my name. I haven't received anything from Disney books.
My email [protected]@yahoo.com
[protected] is the confirmation number on my bank statement. I only receive $23.00 a week during this epidemic.

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9:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Early Moments earlymoments"/svk*dr.seuss books

BE CAREFUL! STAY AWAY! Earlymoments"/SVK*DR.SEUSS BOOKS

Earlymoments/SVK*DR.SEUSS BOOKS this company on FACEBOOK advertises a trial offer of 2 children's books for $2.00.The add states that there is no obligation to buy anything else.I pay $2 in Mar 3th 2020. After two weeks, my credit card  had been another charged $21.96.

I contacted "earlymoments.com" coustomer service, They said Order the 2 books for $2 is welcome package, It was through an offer of membership.On Mar 13th they had sent me an email announcing my next package, I didn't tell them not to send it, so it is on its way to me.

I checked my mail I find out without any about this package price and it'll charged me $21.96 billing receipt in this message.

I'm busy just like every busy parents.I'm not check the mail everyday.They can't just sell the book to me because I don't reply.So, They just catch this opportunity to illegally earn.

I never signed up for continual shipments of books. I haven't approved this purchase for this SVK*DR.SEUSS BOOKS.

Earlymoments/SVK*DR.SEUSS BOOKS has been taking money out of my credit card without ANY PERMISSION from me !

They sell me those books without my permission and asking me to pay!That'sIt is quite disappointing that people choose to make their living with such a program.

I find out if I don't cancel membership, They will charge my credit card every 3 week $21.96 and every 4 months other fee, That's just after I only bought 2 books for $2.Very deceptive!

They should really specify that by purchasing the first set of books for $2.00, that you are signing up for a membership that will take $21.96 out of your bank account every 3 weeks or so unknowingly to the purchaser until they check their account and see that they are being charged for books that they haven't even received! They obviously do this often because everyone has the same complaint. They make their money from charging people account without you knowing.Even though you don't authorize .

That's a sneaky scam.When I saw on FACEBOOK they showed everyone 2 Books for just $2, they don't mention membership and they'll set you been member so that fees can be charge automatically.

On top of that, you can't even cancel the subscription by going to your website because the website only PAUSE the subscription for max 3 months. so, you will have to call their customer service to cancel the subscription.

Major SCAM! I ordered 2 books for $2.00 and that's all I wanted. I did NOT sign up for any sort of subscription. If they were a trustworthy company they would make it CLEAR you were subscribing to something. Instead, they decided to be a terrible company and trick you into some book program where they nonchalantly steal your credit card information and charge it multiple times every month while sending you a ton of books you didn't order.

BE CAREFUL! STAY AWAY! Earlymoments"/SVK*DR.SEUSS BOOKS

Both of www.Bluum.com and www.HookedOnPhonics.com are the same
"Earlymoments"/SVK*DR.SEUSS BOOKS".

When we encounter scams and fraud, We should report to everywhere can help.Your report may keep others from being a victim of a scam.

1.Better Business Bureau

2.The Federal Trade Commission (FTC)
Report Most Common Scams
The Federal Trade Commission (FTC)

3.Internet Crime Complaint Center (IC3)
Report Online and International Scams
Report fake websites, emails, malware, and other internet scams to the Internet Crime Complaint Center (IC3).

4.Report Scams to Third Parties
If you used your credit card or bank account to pay a scammer, report it to the card issuer or bank. Also report scams to the major credit reporting agencies. Place a fraud alert on your credit report to prevent someone from opening credit accounts in your name.

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Update by saraelle
Mar 29, 2020 9:38 pm EDT

SCAM!
Early Moments is Sandvik Publishing Interactive, Inc. They're the same.

Company Name:Sandvik Publishing Interactive, Inc.
Bank Account Name:SVK*DR.SEUSS BOOKS
Website Name: Earlymoments

SVK*DR SEUSS BOOKS 800-7241818CT

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Update by saraelle
Mar 29, 2020 9:35 pm EDT

SCAM!
Company Name:Sandvik Publishing Interactive, Inc.
Bank Account Name:SVK*DR.SEUSS BOOKS
Website Name: Earlymoments

SVK*DR SEUSS BOOKS 800-7241818CT

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C
5:34 am EDT

Early Moments I want my money back immediately

I have been charged 25$ for books that I have not ordered or even seen for that matter. I want my money returned immediately. This is theft, fraud, and illegal. I will take these matters to my local bank and/or authorities if I do not have my money put back into my account I am also going to contact the better business bureau if I have to. I am on a fixed income and I cannot afford something that I don't want need, order, or even receive. So if you would kindly get back with me immediately I would appreciate it
Thank you

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C
5:22 am EDT

Early Moments Taking money out of my account and I haven't authorized this transaction at all. So that's basically stealing and fraud

I have had 25$ taken out of my account this month and I want my money back immediately. I didn't authorize this transaction and therefore that's considered stealing and fraudulent. My contact #[protected]. Please contact me as soon as possible or I will take further action through my bank and local authorities. I don't have the money to pay for something I don't want need and didn't order I'm on a very limited income so please resolve this issue immediately. Also I have never recieved any books so that alone should tell you that this company is a scam.

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C
9:08 am EST

Early Moments Subscription Charged NEVER RECEIVED BOOKS

I was told that I could not sign up for a subscription using "Cash App" card after the fact of signing up on the website. It still charged my card $2.14 for the trial - NEVER RECEIVED REFUND / NEVER RECEIVED BOOKS
See screenshot... if they steal from 1000 people thats $2140.00 what an AWESOME SCAM!
As you can see in the screenshot this was on Feb 12, 9 days later on 02/21 this is still not refunded WHAT A SCAM!

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3:14 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Early Moments I am getting charged for a $22 subscription I did not apply for nor do I want

I was given false information had I known money was going to be taken out of my account automatically without my knowledge I wouldn't have gotten the 3 books for a dollar. I had the understanding it was just a one time thing. I want the subscription cancelled and my money back.

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About Early Moments

The company is committed to being one of the most valuable early literacy resources.

Overview of Early Moments complaint handling

Early Moments reviews first appeared on Complaints Board on May 20, 2009. The latest review Unauthorized credit card charges was posted on Oct 8, 2022. The latest complaint send items never ordered or wanted was resolved on Jun 04, 2014. Early Moments has an average consumer rating of 2 stars from 128 reviews. Early Moments has resolved 19 complaints.
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  1. Early Moments Contacts

  2. Early Moments phone numbers
    +1 (800) 353-3140
    +1 (800) 353-3140
    Click up if you have successfully reached Early Moments by calling +1 (800) 353-3140 phone number 0 0 users reported that they have successfully reached Early Moments by calling +1 (800) 353-3140 phone number Click down if you have unsuccessfully reached Early Moments by calling +1 (800) 353-3140 phone number 0 0 users reported that they have UNsuccessfully reached Early Moments by calling +1 (800) 353-3140 phone number
    United States
    +1 (800) 675-6995
    +1 (800) 675-6995
    Click up if you have successfully reached Early Moments by calling +1 (800) 675-6995 phone number 0 0 users reported that they have successfully reached Early Moments by calling +1 (800) 675-6995 phone number Click down if you have unsuccessfully reached Early Moments by calling +1 (800) 675-6995 phone number 0 0 users reported that they have UNsuccessfully reached Early Moments by calling +1 (800) 675-6995 phone number
    Canada
  3. Early Moments emails
  4. Early Moments address
    934 Plaza Drive, Montoursville, Pennsylvania, 17754-2400, United States
  5. Early Moments social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all Early Moments contacts

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