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CB Fashion Tech Easy Spirit The jematall shaft casual boot, size 8w I purchased, zipper won't un-zip.
Easy Spirit

Easy Spirit review: The jematall shaft casual boot, size 8w I purchased, zipper won't un-zip.

M
Author of the review
9:49 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

It was Friday, March 14, 25 @ 2:50 pm, PST. I called your customer service number for assistance on my return or exchange. The representatives were not helpful, they would transfer me elsewhere, or hang up on me, all because I didn't want the 100 rewards card. I couldn't return or exchange my item sooner. I had surgery in February and it took time to recover. I just returned to work on March 10th. I hope someone can help me with this matter. I love this brand.

Desired outcome: Please help me return or exchange the boot, size 8W that I received. The zipper is defective.

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