Easy Spirit’s earns a 1.2-star rating from 64 reviews, showing that the majority of customers are dissatisfied with footwear.
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have not received refund for shoes
Todays date is 24Jul08 - I ordered a pair of shoes from the king of prussia mall in PA on 12Apr08 - they were shipped out by UPS but sent to the wrong address somewhere in King of Prussia on 4/14/2008 instead of Blue Bell PA address. I have been trying to get a refund and credit my Discover account since that time. I have been helped by the Easy Spirit Livingston New Jersey store #6117 since that is where the shoes were shipped from. I have talked to corporate and they told me there would be a resolution in 8 business day and that was on 6/27/08 - had to call the #6117 store again to ask for my refund and they called corporate again. I can give dates and names but it just upsets me more. I now have to pay for a late fee on my credit card since I have not been reimbursed for the shoes - which I did not receive.
sole comming unglued
my husband has had to use commercial glue to repair his easy spirit shoes three times. i know this is not the first complaint, but what i'd lilke to know is WHAT the company is doing or planning to do about the DEFECTIVE merchandis. nataurally this doesn't happen right away, after all you don't wear the same shoe day after day, but after maybe a dozen...
Read full review of Easy Spirit and 13 commentsdefective shoes
One month old Size 9 walking shoe for women. The bottoms by the big toe are coming unglued. One has already come off. I would like to ask EASY SPIRIT company if they would do something about this. I paid 47.00 for these because the brand name has been recommended as a really good shoe. Thank You! Donna
Read full review of Easy Spirit and 5 commentsuncomfortable sandals
Easy Spirit Outlet
345 US Route 1 # 345
Kittery, ME 03904
[protected]
www.easyspirit.com
I just purchased a pair of Bestfits white leather sandals at an "Easy Spirit" store located in Kittery Maine. I live in Mass. I found the them to be uncomfortable after I got them home and would like to know if they could be returned to a store in Mass., as we were only in Maine for the day and it is quite a distance from where I live? Someone help.
The complaint has been investigated and resolved to the customer’s satisfaction.
need a return label product i ordered not the same not the rite size different shoe and color jan.12 2023...
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Overview of Easy Spirit complaint handling
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Easy Spirit Contacts
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Easy Spirit phone numbers+1 (888) 327-9772+1 (888) 327-9772Click up if you have successfully reached Easy Spirit by calling +1 (888) 327-9772 phone number 0 0 users reported that they have successfully reached Easy Spirit by calling +1 (888) 327-9772 phone number Click down if you have unsuccessfully reached Easy Spirit by calling +1 (888) 327-9772 phone number 0 0 users reported that they have UNsuccessfully reached Easy Spirit by calling +1 (888) 327-9772 phone numberCustomer Service
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Easy Spirit emailsservice@service.easyspirit.com100%Confidence score: 100%Support
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Easy Spirit address777 West Putnam Avenue, Greenwich, Connecticut, 06830, United States
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Easy Spirit social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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I bought these boots two years ago, didn't start wearing them until this past month when we got some snow. Today when I was outside shoveling I nearly lost my balance because the snow accumulates on the souls in clumps, sort of like having a few extra heels on the bottoms. Treacherous for me because I'm 77. The model number on the box is CLEARYS02.