Iconix Brand Group’s earns a 1.0-star rating from 9 reviews, showing that the majority of brand partners and consumers are dissatisfied with licensing partnerships and product offerings.
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I was mislead and I never got the item
I was mislead and I never got the item.
i bought a printer and it dosnt work called cannon and they havent responded for a reimbersment
i bought a printer and it dosnt work called cannon and they havent responded for a reimbersment.
Iconix Brand Group Inc
Iconix Brand Group Inc. is a company that promised me 2-day shipping, but they didn't deliver on their promise. I've been waiting for my order for 6 days now, and they haven't even bothered to give me an update. It's really frustrating because I can't cancel the order and get a refund. They do have a return policy, but how can I return something I haven't even received yet? Their customer service is practically non-existent.
Is Iconix Brand Group Legit?
Iconix Brand Group earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Iconix Brand Group. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Iconix Brand Group's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Iconixbrand.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- While Iconix Brand Group has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
I bought some jeans from Iconix Brand Group Inc
I bought some jeans from Iconix Brand Group Inc. website, but they didn't fit like they said they would. So, I sent back the first package and asked for a different size. When the second package arrived, those jeans didn't fit properly either. I decided to ask for a refund instead. It's been a few weeks now, and I still haven't received my $118.80 back. I've tried contacting the company multiple times, but they keep making promises that they don't keep.
On April 20, I noticed that modern image took $22.95 from my bank account for a purchase of the cool Creative Home 3D mosaic backsplash
On April 20, I noticed that modern image took $22.95 from my bank account for a purchase of the cool Creative Home 3D mosaic backsplash. However, I haven't received the product yet and I haven't heard anything from them about my order. I tried reaching out to them through their contact page on their website, but they haven't responded. You can find their website at ***. They advertised the Creative Home 3D Mosaic Backsplash as one of their best-sellers, with a regular price of $34.99 USD, but now it's on sale for $22.95.
My husband got these shoes from Burlington and they tear easily
My husband got these shoes from Burlington and they tear easily. They're size 12 high top shoes for men. They cost $50.00 for the sneakers. My husband wants a refund. We were homeless for 3 weeks. He wants you guys to handle it. We're recovering from covid and I'm on oxygen. We're a disabled couple on social security disability. He wants his money back because the fabric gets big holes. Thank you.
I bought shoes for my wedding for $159
I bought shoes for my wedding for $159. The first time I wore them was during alterations for my wedding dress. The crystal strip on the toe literally started draping off within the first two minutes of wear. So now they've been worn (inside) and my wedding dress was altered to fit this heel. I saw the same shoe on sale on their website for $66.99. I offered to just glue the crystal back on if they would refund me the difference. They responded once, asking for pictures, but now they won't respond to my numerous calls and emails. Their customer service is terrible and unacceptable. The reviews on Facebook seem to agree. It seems like they offer higher-end products but have zero customer service when it comes to faulty items.
09/03/2022 I bought something from Iconix Brand Group Inc
09/03/2022 I bought something from Iconix Brand Group Inc. for $109.99. I emailed them and they asked for more pictures, so I sent them. But then they never replied back to me. Here's what I said in my original email: *** I bought a London Fog Vintage Collection 28" Expandable Hardside Spinner Style #*** in Navy & Tan stripes. This was my first time using the bag. When I took it out of my car trunk and put it on the ground, I noticed that one of the wheels didn't roll. I checked the bottom of the bag and saw that the wheel well was caved in. I'm attaching some pictures to this email. The bottom of the bag was also dry rotted. Thank you for looking into this issue. *** They replied to me from this email address: *** Leisure *** They're available from 9:00am to 4:00pm, Monday to Friday, Eastern Standard Time.
I bought some wedding shoes from Iconix Brand Group Inc
I bought some wedding shoes from Iconix Brand Group Inc., but they never arrived. I paid extra for overnight shipping and stayed home all day, but the delivery person never came. It was so frustrating because my wedding was just a few days away, and I really needed those shoes. I tried contacting the vendor many times, but they only responded to me three times out of the 28 times I reached out. They completely ignored the fact that I never received my shoes, even though I sent them pictures of my wedding to prove it. It's been a while now, and my issue still hasn't been resolved. My wedding was on July 29th, and it's just not fair that I spent $70.00 on shipping and $320 on shoes, only to be ignored and left without my product. The shoes I ordered were a beautiful light pink satin with stones all over them. I've attached a picture of me walking down the aisle, looking perfect except for my missing shoes.
Iconix Brand Group Reviews 0
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About Iconix Brand Group
Iconix Brand Group boasts an impressive portfolio of well-known and beloved brands, including but not limited to, Candie's, Joe Boxer, Mossimo, London Fog, and Rocawear. These brands have become synonymous with style, quality, and innovation, capturing the attention and loyalty of consumers around the world.
Through strategic partnerships and licensing agreements, Iconix leverages its expertise to extend the reach and influence of its brands across various product categories. This allows the company to tap into new markets and demographics, maximizing the potential for growth and profitability.
Iconix's success can be attributed to its commitment to maintaining the integrity and authenticity of its brands. By carefully selecting licensing partners and ensuring strict adherence to brand guidelines, the company ensures that its brands are consistently represented in a manner that aligns with their core values and resonates with consumers.
Furthermore, Iconix Brand Group's strong relationships with retailers and manufacturers enable the company to effectively distribute its licensed products globally. This extensive network allows for widespread availability of its brands, making them accessible to consumers across different regions and demographics.
In addition to its brand management capabilities, Iconix also possesses a deep understanding of consumer trends and preferences. This knowledge enables the company to stay ahead of the curve, constantly innovating and adapting its brand strategies to meet evolving market demands.
Overall, Iconix Brand Group is a powerhouse in the brand management industry, with a proven track record of success. Through its extensive portfolio of iconic brands, strategic partnerships, and commitment to excellence, the company continues to shape the landscape of fashion, sports, and entertainment, delivering value to its partners and shareholders alike.
Overview of Iconix Brand Group complaint handling
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Iconix Brand Group Contacts
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Iconix Brand Group phone numbers+1 (212) 730-0030+1 (212) 730-0030Click up if you have successfully reached Iconix Brand Group by calling +1 (212) 730-0030 phone number 0 0 users reported that they have successfully reached Iconix Brand Group by calling +1 (212) 730-0030 phone number Click down if you have unsuccessfully reached Iconix Brand Group by calling +1 (212) 730-0030 phone number 0 0 users reported that they have UNsuccessfully reached Iconix Brand Group by calling +1 (212) 730-0030 phone number+1 (212) 819-2336+1 (212) 819-2336Click up if you have successfully reached Iconix Brand Group by calling +1 (212) 819-2336 phone number 0 0 users reported that they have successfully reached Iconix Brand Group by calling +1 (212) 819-2336 phone number Click down if you have unsuccessfully reached Iconix Brand Group by calling +1 (212) 819-2336 phone number 0 0 users reported that they have UNsuccessfully reached Iconix Brand Group by calling +1 (212) 819-2336 phone number+1 (262) 704-9185+1 (262) 704-9185Click up if you have successfully reached Iconix Brand Group by calling +1 (262) 704-9185 phone number 0 0 users reported that they have successfully reached Iconix Brand Group by calling +1 (262) 704-9185 phone number Click down if you have unsuccessfully reached Iconix Brand Group by calling +1 (262) 704-9185 phone number 0 0 users reported that they have UNsuccessfully reached Iconix Brand Group by calling +1 (262) 704-9185 phone numberAssistant Manager+1 (212) 730-0030+1 (212) 730-0030Click up if you have successfully reached Iconix Brand Group by calling +1 (212) 730-0030 phone number 0 0 users reported that they have successfully reached Iconix Brand Group by calling +1 (212) 730-0030 phone number Click down if you have unsuccessfully reached Iconix Brand Group by calling +1 (212) 730-0030 phone number 0 0 users reported that they have UNsuccessfully reached Iconix Brand Group by calling +1 (212) 730-0030 phone numberCEO+1 (212) 597-4766+1 (212) 597-4766Click up if you have successfully reached Iconix Brand Group by calling +1 (212) 597-4766 phone number 0 0 users reported that they have successfully reached Iconix Brand Group by calling +1 (212) 597-4766 phone number Click down if you have unsuccessfully reached Iconix Brand Group by calling +1 (212) 597-4766 phone number 0 0 users reported that they have UNsuccessfully reached Iconix Brand Group by calling +1 (212) 597-4766 phone number
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Iconix Brand Group emailsdjones@iconixbrand.com99%Confidence score: 99%Executivechawkins@iconixbrand.com98%Confidence score: 98%Communication
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Iconix Brand Group address1450 Broadway Fl 3, New York, New York, 10018-2232, United States
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Iconix Brand Group social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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