Novadab
Reviews and Complaints

I made the unfortunate decision to buy a pair of sunglasses from Novadab on April 30th. First, I had to pay the Groupon fee, and then they directed me to their website where I had to pay an additional shipping fee. Little did I know that this would turn out to be the worst mistake I've ever made.

From the moment I placed my order, I encountered nothing but frustration. Every day, I called their customer service line, only to be put on hold for a ridiculous amount of time, usually around 20 minutes or even longer. And just when I thought I was finally going to speak to someone, they would abruptly hang up on me. Talk about infuriating!

In a last-ditch effort to get some answers, I decided to try their live chat feature. I was hoping for a glimmer of hope, but alas, it was not meant to be. The person on the other end informed me that the sunglasses I had purchased were actually out of stock. Can you believe it? They let me buy something they didn't even have! I mean, come on, most websites have the decency to inform customers whether an item is in stock or not. It's just common sense!

Now, here's where things get really fishy. Despite not having the sunglasses I paid for, Novadab still happily took my money. It feels like they straight-up stole from me! I mean, seriously, who does that? It's beyond shady and downright unethical. I wouldn't wish this experience on my worst enemy.

In conclusion, I strongly advise against ever using Novadab's website. Save yourself the headache, frustration, and potential loss of money. There are plenty of other reputable online stores out there that actually care about their customers and provide quality service. Don't make the same mistake I did. Stay far, far away from Novadab!

I ordered the holiday necklace from Novadab more than a month ago, but I have to say, I'm starting to think they might be running some sort of scam. It seems like they used Groupon to get rid of their leftover holiday and seasonal stock. What's worse is that they never bothered to inform me about any back orders. When I finally got around to emailing them, it took them over a week to reply, and all they said was that my necklace should be shipping soon. Well, it's been over a week since then, and I'm still waiting. I even tried reaching out to them through Facebook, but no luck. Today, I sent them a third email, hoping to get some answers. Honestly, I think they should ship it to me for free at this point. I mean, come on, I'm Mrs. Claus, and I really wanted this necklace to complete my outfit. At the rate they're going, I'll probably get it just in time for Easter, if I'm lucky. But honestly, I highly doubt that'll happen. No way am I falling for this again. Novadab, you're a scam, and I won't be fooled twice. Hashtag no f***ing way, never again, NovadabScam.

I recently purchased a charm bracelet from Novadab through a groupon deal, intending to give it as a gift. However, I found myself in frequent contact with the company, as weeks went by and my order had still not been shipped. Each time I reached out, I was assured by different representatives that my order would arrive on time. Frustrated, I decided to escalate the matter and spoke with a supervisor who made a promise - if my order failed to arrive on time, they would refund my shipping cost and allow me to keep the items.

Unfortunately, when the expected delivery date came and went without any sign of my order, I called back to claim the promised refund. To my dismay, the company refused to refund any money unless I went through the hassle of returning everything. As if that wasn't enough, the supervisor I had spoken to earlier abruptly ended the call, leaving me feeling utterly disappointed and disheartened. What a complete waste of my precious time!

I must say, this has been the worst company I have ever had the misfortune of purchasing from. I strongly advise against doing business with Novadab. Spare yourself the frustration and disappointment that I experienced.

I recently purchased a Christmas necklace from Novadab and unfortunately, it didn't arrive in time for the holiday season. The necklace itself is decent, nothing extraordinary, but what really bothered me was the additional $2.63 I had to pay for postage to collect it from the post office. I mean, seriously? I ended up shelling out a total of $9.62 for a necklace that weighed a mere 4 oz. Their jewelry may be affordable, but they certainly make up for it by overcharging for shipping.

To make matters worse, I decided to reach out to them via email regarding this issue before picking up the necklace, but to my dismay, I received no response. Talk about terrible customer service! It's clear that they couldn't care less about what their customers think. This experience has left such a sour taste in my mouth that I vow to never make another purchase from this company again.

In hindsight, I really wish I had taken the time to read all the negative reviews before making my initial purchase. It's unbelievable that they still manage to have any repeat customers. Trust me, folks, save yourself the trouble and steer clear of Novadab. You'll thank me later.

I recently made a purchase from Novadab, specifically some friendship bracelets. However, upon receiving my package, I noticed that only 3 out of the 4 bracelets were included. Unfortunately, mine was the one missing, which initially didn't worry me too much. I patiently waited for over a month, hoping that the missing bracelet would eventually arrive. To my disappointment, it never did.

Feeling a bit frustrated, I decided to reach out to Novadab's customer service to inquire about the missing bracelet. I must say, I appreciated their prompt response and willingness to ship another one to me. I gave them a star for their effort in resolving the issue.

When the replacement bracelet finally arrived, I was excited to see it. However, my excitement quickly turned into disappointment once again. The bracelet was not as described. It was missing some of the charms, the birthstone was incorrect, and worst of all, there was no initial on it as stated. I couldn't help but feel let down by the inaccurate product.

In my frustration, I made the mistake of trying to order a bracelet with my name on it. Little did I know, I would encounter even more troubles. Firstly, I had difficulty with the payment process as I was using a Groupon. Additionally, the shipping cost for this particular bracelet was a whopping $30, while the others I had previously purchased only cost me $9.99. I attempted to seek assistance from Novadab's customer support, but unfortunately, my efforts were in vain. It was a frustrating experience that left me feeling like I had wasted both my money and time.

To add insult to injury, all of the friendship bracelets that I had purchased eventually broke. Needless to say, I was not a happy customer. However, as they say, life goes on, and I had to accept the disappointment and move forward.

Based on my personal experience, I cannot recommend Novadab unless you have a penchant for wasting money. The inconsistencies in the products, the lack of proper customer support, and the overall disappointment I faced make it difficult for me to endorse this company.

I gotta say, I've been reading some negative reviews about Novadab, but honestly, I ain't never had a bad experience with 'em. Just the other day, I had a little problem and I reached out to 'em through their website, just like I would with any other company. And you know what? They got back to me on the same day, and they fixed my issue right away!

Let me tell ya, I've bought a bunch of stuff from Novadab, and I gotta admit, I'm lovin' every single thing I've gotten! Their pieces are so dang pretty, and they're like nothin' else I've seen before. They're fun, unique, and the quality is top-notch! I swear, I'm gonna be a customer for life! And let me tell ya, their deals and discounts blow other sites outta the water. But even without those special offers, their prices are totally reasonable. Ain't no doubt about it, I found 'em through Groupon, but I signed up with 'em directly, and I couldn't be happier! Thanks a bunch, Novadab!

I purchased a groupon for two holiday necklaces from NOVADAB on December 1st, hoping to give them as Christmas gifts. However, I just received word today, December 31st, that they are finally shipping! Can you believe it? It's been almost a whole month since I placed the order! And to make matters worse, they won't be arriving in time for Christmas. Can you imagine the disappointment?

I tried reaching out to the company not once, not twice, but four times! It was only after I threatened to contact the BBB (Better Business Bureau) that they finally responded. They sent me an email saying that my order has been shipped. At that point, I had had enough. I asked them for a refund, and guess what? Less than 24 hours later, I noticed a suspicious charge on my credit card statement. It was from New York, where they are based, and it amounted to over $350! Thankfully, my credit card company denied the charge and promptly alerted me about the potential fraud.

Let me tell you, this whole experience has left a sour taste in my mouth. I strongly advise against buying anything from NOVADAB. It's nothing but a scam! I'm so frustrated that I feel compelled to share my story on social media. People need to know about this and avoid falling into the same trap.

I ordered from Novadab through Groupon, and they promised that my product would be delivered within a week. After waiting for a week, I decided to follow up with them. They assured me that the product would definitely arrive the following week. However, nothing came. Frustrated, I informed them that I was willing to pay extra for courier service since I needed the products as gifts for my upcoming trip. They agreed to refund my money and send the products for courier delivery. But once again, nothing arrived.

I returned from my vacation after three weeks, and still, there was no sign of the products. Feeling exasperated, I called Novadab once more to inquire about the status of my order. To my surprise, they informed me that they hadn't sent anything because I needed to pay for shipping, despite the fact that I had already paid through Groupon. This requirement was never mentioned before. Reluctantly, I paid for the shipping in order to finally receive my six bracelets.

Now, it is March 13th, and the initial order was placed on January 23rd, 2018. Yet, I still haven't received the products. I am at a loss for words. I don't know how to react to this situation. They have now informed me that the products will arrive next week. It feels like some kind of joke. I urge you to exercise extreme caution when dealing with Novadab.

I recently placed a Holiday order on Novadab.com for stocking stuffers for my wife and daughter. I made the order on November 29th and it was supposed to be delivered by December. However, to my disappointment, the delivery got lost somewhere in the post office chaos in NYC/NJ and was never delivered. When I realized that I hadn't received the order, I immediately contacted their customer service through email and phone.

Let me tell you, their customer service was absolutely worthless. They didn't bother to confirm or re-ship my order. There was no information provided and absolutely no follow-up. I understand that shipping issues are beyond their control, but what bothered me the most was their lack of service. It felt like they didn't care at all. I'm pretty sure they had insurance, so the only thing they lost was a customer.

They did mention that they would replace the items with anything listed on their website. I did ask them to refund my money if they couldn't fulfill the order as originally placed, and to their credit, they did refund my money, but it took them a whole four days to do so. What really made me angry was that their customer service didn't even bother to provide me with any information. If they were out of stock, they should have just told me. They didn't even make an effort to ship the items before Christmas, even though there was still a week to go.

If Novadab had just given me some basic customer service by providing me with information, I wouldn't have been so upset. It's frustrating when a company doesn't communicate with its customers. I just wanted to know what was going on with my order. Is that too much to ask?

Anyway, thanks for letting me vent. I hope they improve their customer service in the future because it really ruined my experience with them.

So, I gotta tell ya about my experience with Novadab. I decided to treat myself and ordered this love accent bracelet watch on December 14, 2017. But guess what? Somehow, I ended up ordering two of 'em and got charged for both. No biggie though, 'cause they were pretty affordable.

Fast forward to January 18, 2018, and what do I get? Just one watch, not the two I ordered. I reached out to 'em and they had the audacity to tell me that they only sent one because the ad on Groupon was messed up. Can you believe it? That ad had been up for months! I even sent 'em screenshots of the Groupon ad, my order, the voucher, and my credit card statement. But they just kept giving me the runaround, saying they had already shipped the watches. Lies, lies, and more lies, I tell ya!

Finally, on February 22, 2018, more than two months after I placed my order, the watches arrived. Can you believe the wait? But hey, here's the kicker: they let me keep the extra watch they sent me. Why? 'Cause they clearly have no clue what they're doing over there. I mean, seriously, if the watch I ordered and finally received is supposed to be for women, why is it too big for every guy I know? Even the Hulk couldn't wear this thing!

Oh, and here's another thing that doesn't add up. They had the nerve to put the name "Neil Williams" on the package. Now, I don't know about you, but I know a ton of East Indian guys, and not a single one of 'em is named Neil Williams. I ain't tryin' to be racist or anything, but that just doesn't make sense.

So, good luck if you decide to give Novadab a shot. Just be prepared for some serious delays, mixed-up orders, and a whole lot of frustration.

I placed my order on Novadab's website 8 days ago at 6:24:37 a.m. PDT. This order is for my daughter and my nieces' graduation gifts, and I even paid extra for priority shipping. However, I am disappointed to see that my order has not been mailed yet. It only has a label and is currently awaiting arrival as first class mail. This means that it is not being shipped as priority mail, which is quite frustrating. Now, it seems like the gifts won't arrive in time for their graduation, making the priority shipping option pointless. To resolve this issue, I have tried calling Novadab's customer service four times, but unfortunately, nobody answers the phone. They simply hang up on me, which is incredibly frustrating. As a result, I am feeling quite upset and frustrated with the whole situation.

I placed an order with Novadab on November 25th. I was pretty excited about my purchase and eagerly awaited its arrival. However, as time went on, I started to grow a bit concerned. On December 3rd, I decided to reach out to their customer service team via email to inquire about the status of my order. I received a response stating that my order would ship during the week of December 3rd. They also offered me a generous 80% discount on my next order as a way to make up for the delay. At that moment, I couldn't help but feel a bit skeptical about their promises.

Finally, on December 20th, my order was shipped. It took quite a while for it to be dispatched, and I was starting to lose hope. Unfortunately, even after the shipment, I still haven't received my package. It's been quite a frustrating experience, to say the least.

What adds to my disappointment is the pricing discrepancy. When I initially placed my order, the item was listed at $34.99, which was the price I paid through a Groupon deal. However, when I checked the website today, I noticed that the same item is now being sold for a whopping $180. It's mind-boggling! They claim it's on sale for $8.99, but I can't help but wonder if this is just a marketing tactic to lure in more customers.

Overall, my experience with Novadab has been far from satisfactory. The delayed shipment, lack of communication, and the pricing confusion have left me feeling frustrated and taken advantage of. I hope they can rectify these issues and improve their customer service in the future.

This company is absolutely terrible! I've had nothing but problems with them, and Groupon won't help because they say my Groupon has already been used. So, I have to deal with Novadab directly. I had to go back and forth with Novadab because they didn't want to give me the free shipping I was promised. After a long struggle, they finally agreed to honor it. But then, the order took forever to arrive. When it finally did, I was shocked to find out that they sent me the wrong necklaces!

First of all, let me tell you about my experience with Novadab. So, I decided to purchase a Groupon deal for a mere $12, thinking it was a steal. Little did I know that I would have to shell out an additional $18 for shipping! Talk about a surprise!

Anyway, after waiting anxiously, the glasses finally arrived at my doorstep. However, I was quite disappointed when I laid my eyes on them. They looked really cheap and not at all like what I had expected. To make matters worse, one pair was way too big for my face. What a bummer!

Naturally, I reached out to the company to express my concerns. They were kind enough to send me a replacement pair. But guess what? The replacement arrived broken and completely unusable! Can you believe it? I was beyond frustrated at this point.

Undeterred, I decided to give them another chance and contacted the company once again. They assured me that they would send another replacement. However, it has been a whopping six weeks since that conversation, and I still haven't received any sign of the replacement. What a letdown!

In conclusion, I strongly advise you to save your hard-earned money and steer clear of doing business with Novadab. My experience has been nothing short of a disappointment, and I wouldn't want anyone else to go through the same ordeal. Trust me, there are much better options out there!

I recently purchased a groupon deal for two holiday necklaces from NOVADAB. I placed my order on November 24th, hoping to receive them in time for Christmas. However, I was disappointed to find out today, on December 27th, that they are just now being shipped! It has been over a month since I made my purchase, and needless to say, they won't be arriving in time for the holiday season.

To make matters worse, I tried reaching out to the company three times to inquire about the delay, but received no response. Frustrated, I decided to take matters into my own hands and contacted my credit card company to complain about the situation. Finally, after all the hassle, I received a response from NOVADAB.

Based on my experience, I strongly advise against buying from this company. The lengthy delay in shipping and the lack of communication are major red flags. It's disappointing to have such a negative shopping experience, especially during the holiday season when timely delivery is crucial. Save yourself the trouble and look for a more reliable and responsive seller.

I made an order on Novadab's website using a Groupon voucher about 3 weeks ago. It took me 2 weeks to receive a response from them after I sent them an email. They informed me that there was an issue with the shipping address I provided, which they could have told me earlier. I provided them with the correct address, but my order still hasn't been shipped. I've sent them two more emails requesting that they expedite the shipping or refund my money because I needed the item for a Christmas party gift. I must say, this has been the worst customer service experience I've ever had. It's frustrating because I can't even review the item since I haven't received it yet!

So, I bought a bunch of stuff from Novadab, you know, novadab.com, and let me tell you, it was a total bummer. Like, seriously, one of the necklaces I got was all messed up. The beads on one side were just hanging loose, like they had a wild party and forgot to invite the rest of the necklace. And guess what? All those beads were just chilling at the bottom of the bag, like they were having a little bead party of their own. It was a hot mess, let me tell you.

Now, I ain't no expert, but I don't think this necklace fell apart during the shipping. I mean, come on, the packaging was pretty tight and secure. I reckon this necklace was just poorly made, you know? Like, it couldn't even hold itself together. What a shame, right?

So, the day I got the package, I reached out to the company, asking for a refund or a new necklace. And guess what? It's been almost a whole month, and I haven't heard a peep from them. Can you believe that? Talk about awful customer service, man. It's like they don't even care about their customers. And let's not even get started on the quality of their jewelry. It's just plain crappy, if you ask me.

So, my advice to you is simple: don't even think about buying from Novadab. Save yourself the headache and disappointment. Trust me, you'll thank me later.

So, let me tell you about my experience with Novadab. Back in 2017, I decided to buy a bracelet from their website. The price was really good, especially since it was a 2-for-1 deal for Christmas. Excited about my purchase, I eagerly awaited its arrival.

But boy, was I in for a surprise! I called them countless times, trying to figure out where my bracelet was. It took a whopping 5 months for it to finally reach my doorstep. Can you believe that? Five whole months!

To make matters worse, they promised to send me an extra piece for free, but guess what? I never received it. Talk about false promises! It was disappointing, to say the least.

Now, let's talk about the shipping. It was absolutely ridiculous. I mean, come on, Novadab! You really need to work on your shipping game. It shouldn't take half a year for a simple bracelet to arrive.

But hey, I have to give credit where credit is due. The quality of the charm on the bracelet was actually pretty great. So, kudos to Novadab for that. However, it doesn't make up for the long wait and broken promises.

Now, here's the kicker. I had planned to give these bracelets as gifts for Christmas. But with the way things were going, I had to come up with a backup plan. I had to wait until Christmas of 2018 to finally give them out. Can you imagine the disappointment?

All in all, I will never, and I mean never, purchase anything from Novadab again. They are misleading and their shipping is a nightmare. I debated whether or not to write this review, but I felt it was important to warn other customers about their unreliable service.

So, if you're thinking about buying from Novadab, be prepared for delays and broken promises. Have a backup plan in case your items arrive late, especially if you're buying them as gifts. Trust me, you don't want to go through what I went through.