easyMarkets (formerly Easy Forex) / EF Worldwide
Reviews and Complaints

Hello guys, I was an affiliate with EasyMarkets (easyforex) for 2 to 3 months and I just figured out how this broker has been cheating me.

There is a rule for the affiliates to get paid for the CPA sales, for an instant the referred client should deposit a minimum of $100 and trade 2.50 lots which one of my FTD (First Time Deposit) client did.

By the first week of payment month, I checked my affiliate account and got shocked because there were $0 earnings which suppose to be $400. Then I asked affiliate manager called "Marcin Kafara" and he said that the client has traded only 0.9 lots which I seriously doubt because even previous month he said the same.

However, in order to clear my doubt, I just took my CPA lead's Account ID from my affiliate dashboard and asked easymarkets executive about the accounts trade quantity via Live Chat. The response from chat executive was extremely shocking and I felt how many times have I been cheated by this brokers affiliate program. After getting in touch with easymarkets chat support, the executive said the client's account has traded 4.07 lots within 1 month which is good enough to trigger my CPA earnings.

So the truth is that the affiliate manager lied about it because he and easymarkets do not want to pay my commission... The worst part that I thought was like how many affiliates are being cheated by this fraud company?

I hope all the easymarkets affiliates and traders get to know this and stop being a scam victim. And of course, I am preparing a complaint regarding this to CIF, Cysec and other related departments.

CHECK OUT THE PROOFS THAT EASYMARKETS SCAMMED ME (ALMOST ALL THE AFFILIATES):

The Proof of record where I made a sale (CPA FTD).

The Proof of record which I had a chat with easymarkets Live Chat and got to know that client have traded 4.07 Lots. So this simply proves that easymarkets and its affiliate team are cheating all the affiliates and I am the one to prove it with screenshot and live video records.

Video Proof - https://streamable.com/0wzfu

I opened an live account on easyforex (www.easymarkets.com) and my account number is 5020116. I deposited 3000 Euros and made profit 2513, 12 EUR. After than they disabled my account and grap my deposit and profits. They told me that they will delete my trades. (Trades are attached)

First i want to ask if it possible deleting any trade (Executed on past) on financial market?

Second, i am a trader and i can scalp or do long term trades. Who cares? At that night, USDCHF was very volative and i made scalping. It was very risky but it belongs to me, i like high risk and high profit. Who cares?

They send me an e-mail that explains the prices on usdchf was wrong, but when i checked from other companies, i saw the same graph on usdchf at same time and send the graph to them and told that the same prices were on other forex brokers.

And than they send me an e-mail including this sentence "the charts are only for illustrative purposes and are not the actual trading personal quotes for each client". What a fantastic explanation. Do they have different prices and graphs for every clients.

Finaly they dont pay my 3000 Eur deposit and 2513, 12 Eur profit.

Ho scoperto di recente che "Easy-Forex" adotta politiche di modifica dei margini sui futures (esempio: parita' EUR/USD) senza avvisare i Clienti!

Infatti la società di trading on-line, senza preavviso vi modifica le regole del gioco, in particolare essi quadruplicano da un momento all'altro, in modo arbitrario e senza preavviso i margini necessari per operare nelle ore di mercato aperto anche per le operazioni gia' in corso e senza un preavviso.

Ho sofferto un danno di circa USD 20.000 proprio perche' questi banditi aumentano di quattro volte i margini sui futures senza avvisarti.

Questa condotta fraudolenta, di non comunicare al Cliente la variazione del margine, è distruttiva di qualsiasi strategia di trading, che non sia un mero gioco alla roulette!

Infatti se adotti strategia di gestione del rischio attraverso l'utilizzo degli STOP LOSS per ridurre i rischi di perdite, questi ti cambiano in corsa le regole del mercato mettendoti inevitabilmente al tappeto!

In particolare, se ordinariamente il margine minimo per aprire un deal sull'EUR/USD e' di 10 PIPS, loro -senza avvisarti, arbitrariamente ti portano il margine a 40 PIPS, sicche' le risorse per restare sul mercato in maniera profittevole di botto debbono essere quadruplicate, oppure, se possibile occorre ridurre di quattro volte l'esposizione.

Inoltre se malauguratamente hai deciso temporaneamente di mantenere alti livelli di STOP LOSS per evitare la chiusura del deal, di botto ti ritrovi -a tua insaputa- che quelle risorse al momento opportuno non sono più disponibili.

E' ovvio che questa politica adottata da "Easy-Forex" è una frode per tutti i Clienti che non intendono rischiare grosse somme. Difatti con questa tecnica i Clienti vengono bloccati su situazioni di mercato altamente volati senza potere gestire le risorse disponibili di fronte agli eventi e quindi con elevatissime probabilità, quasi certezze, che il capitale vincolato nei margini sarà perso!

Invito caldamente tutti coloro che hanno notato anomalie nei livelli di STOP LOSS ad informare la CYSEC all'indirizzo: http://www.cysec.gov.cy/en-GB/complaints/how-to-complain/

Tutti i Clienti dovranno essere rimborsati per questa pratica fraudolenta.

Ma se, dopo aver escluso che il malfunzionamento degli STOP LOSS sia dovuto ad un eccessivo affollamento della piattaforma, se avete escluso che il malfunzionamento degli STOP LOSS sia dovuto alla caduta del link internet, se avete escluso che ciò sia dovuto al PCs impazzino e vorrete chiedere loro perche' non riesci più a gestire gli STOP LOSS nei modi ordinari, loro ti risponderanno --MA SOLO A POSTERIORI-- che il loro Risk Control Department ha quadruplicato il margine per tutelare l'investitore.

Quindi occhio ad Easy-Forex perche' questi oltre al danno ti forniscono anche la beffa!

Grazie per l'attenzione!

ALLEGATI: in allegato invece potrete vedere come le aziende, che non intendono in partenza frodare i loro Clienti, comunicano --ANTICIPATAMENTE-- le variazioni dei margini sui futures.

Denunciate, denunciate e denunciate!
Anche alla Consob: http://www.consob.it/web/investor-education/l-invio-di-esposti

... fatevi risarcire dai truffatori!

I discover yesterday 16/3/2016 that "Easy-Forex" change margin rates on EUR/USD future without advise Clients!

They, from time to time, quadruple the margin on EUR/USD pair, but you cannot know becouse and when this happen during open market hour. You never noticed also at what time this changing of market rules will remain in force.

I suffer a loss of about USD 20, 000 because they widened the bands of STOP LOSS without advise.

This is distruptive for any trading strategy (automatic or semi-automatic) working with STOP LOSS to reduce risks of losses. You ground change and you cannot know when and for many hours during critical market situation that normally are profitable independently by pair direction.

They set ordinary minimum EUR/USD margins at 10-12 PIPS, but during critical (and profitable) event they change this market rule to 40-42 PIPS without advise Clients.

The result is that you cannot manage any trading strategy and losses is around the corner waiting your money.

If other Clients noted this fraud and/or misconduct of investement service involving STOP LOSS changing without advice, please notify a compaint to CYSEC at address http://www.cysec.gov.cy/en-GB/complaints/how-to-complain/

They have to restore all Clients for this fraudolent policy of changing essential market rules, without advice.

Furthermore, I discovered that "Easy-Forex" use without a previous authorization any debit/credit card you provide them to put FREE BALANCE on your account, during a a deal opening in tha case you do not have enought FREE BALANCE on your account or if you do mistake in dealing.

So, the Easy-Forex" fraud works as follow:

1. you can open a deal with a fixed margin and you can build a trading strategy on it;
2. they, during a critical phase of the forex markets, change the margin requirements without advice (precisely from 12 PIPS to 42 PIPS about);
3. after this you cannot reduce exposure managing STOP LOSS to reduce risk of losses;
4. you cannot reduce exposure also to get more FREE BALANCE to open new deal;
5. if you try to open a new deal, they will get money from your credit/debit card without a previous authorization.

I remember all readers that un-authorized use of debit/credit cards is a criminal compliant.

Thank you for attention!

Hi this is hassan I have a big issue with easy forex, three days before they close my trades of oil in minus 2k with a reason of expiry and they haven't inform me when I start trade with them they can charge roll over or what ever other companies do.i have all the pictures which i take as snap shot...

I opened account with easy-forex and invested 500 pounds (After a few phone calls from their sales person) on the 18th Aug 2015. I was really lucky the market was crashed and went the way I expected and by the 20th Aug, I made around 4600 pounds (The total balance is around 5100 pounds on my account).I wasn’t too sure what’s the market direction would be, therefore tried to withdraw 3000 pounds out and stopped trading on the 20th August, And 20th August 2015 it was my last trade.

On 21st August 2015 (A day after my final trade on my account) my partner who is also my working (we are totally financially independent). She used her own ID and bank details opened an account with easy-forex. She invested 1500 on the 21st August 2015. Somehow the market also went the way she expected. By the 24th August she made 5600 pounds (total balance including the initial investment on here account was 7011 pounds)

By Monday the 24th August both our accounts were suspended. All the profits which we made were held by easy forex (Total of 12100 pounds). And they accused us breached their terms and conditions: 8.2.2 different accounts being traded by one trader simultaneously;
Hold on, Hold on, my last trade on my account was 20th Aug. My partner opened the account on the 21st Aug. How can we trade simultaneously? This is nonsensical accuse.

And I asked them what are the benefits do I gain from that? (Different accounts being traded by one trader in different time)? And they couldn’t answer…..

They also accuse us

• was trading only the morning gap of the DAX,
What is wrong with trading in the morning gap of the DAX? I believe you can choose whatever products to buy or sell on share markets. And no explanations by them…….

• showed strong evidence of abusing our negative balance offering, as the client was overleveraging in order to benefit from the gap at the opening.

On their site “Risk Warning: Forex, Commodities, Options and CFDs (OTC Trading) are leveraged products that carry a substantial risk of loss up to your invested capital and may not be suitable for everyone. ….
On one hand they will tell you that you may lose all your invested capital because of the leverage. On the other hand if the customer makes some profit from the gap opening, they say that I am abusing the negative balance offering and overleveraging …….This is surely DOUBLE STANDARDS.

Argument went on. On the 1St Sep2015. They accuse us both accounts has the same IP address. (This because we work together and live together). But on their policy it doesn’t say using the same IP address is equivalent to ‘Unauthorized Activity’. And same IP can be shared by many PCs and we have 35 people working under the same IP. Again this accuse was nonsensical

On 10th Sep 2015. They accuse us “The trading in each of the accounts in this matter is identical and there is data supporting both accounts being accessed by the same person”. Because both of us went short for Germany 30, by the way on DIFFERENT date, before the market close. And base on that, they assume that two account being traded by one trader simultaneously. Again there was no benefit for me to do that and again this accuse is nonsensical.

Argument went on…. and we had conference call on Tuesday 15th Sep 2015.

• Based on the same IP address.
• Based on both account bought the similar products (which is Germany 30) in DIFFERENT date (By the way there are no benefit at all to do that).

Their conclusion was “Unauthorized Activities” (different accounts being traded by one trader simultaneously) this logic is really Scratchy, seems they try to find any excuses to avoid paying you the profit.
By the end of the conversation the compliance officer offered me 1500 pounds in full as the settlement for each of our account; an email was followed second day 16th Sep by her to confirm that. I had balance of 5100 pounds in my account and my partner had 7011 pounds in her account. Base on those nonsensical accuse, now they try to offer 1500 pounds for each account which I think is totally unacceptable.
I strongly believe that because we made a profit, our accounts were wrongly suspended and false reasons were given as to why it was suspended. This is absolutely shocking illegal scam by eash forex.

Is anyone suffered similar problems?

I joined easy forex and was asked to deposit 200 gbp.
Things so decided were not going well so decided to withdaw my remaining 165 remaining pounds.
I was informed I needed to email them copies of various documents including my passport and credit card ( both sides )
This seemed a little dubious so declined.
Any suggestions how I can get my money ?