eHarmony’s earns a 4.0-star rating from 1092 reviews, showing that the majority of users are very satisfied with matchmaking experience.
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fraudulent practices
I was encouraged to join eHarmony by a friend who met her husband on eharmony (this was the only person who responded to her many inquiries) and to be honest, I met someone within the first month. He turned out to be a jerk, so I continued to be a member. I responded to at least 100 "matches" and never got a response back. I wasn't closed out though. Now I know that most of these are probably expired members - what a sham! I ended my membership and kept getting matches. I was suspicious as to why my profile was still up but then got a message that someone had taken the first step. Although I knew in my gut something was wrong with this, I let myself get suckered into rejoining. Of course, it was no coincidence that at the same time I received a message from a match, I also received an email from eharmony asking me to join with a much more attractive subscription fee. The "mystery match" appeared to live just a few miles from me and we got to level 3 when the "match" suddenly closed me out and the reason was "I think the physical distance between us is too far." How could this be when he supposedly contacted me first and only lives a few miles away. That's when I realized it was probably a phoney match set up by eharmony to entice me to rejoin. (and of course, there was no picture of the match, confirming for me this was a phoney). I am only sorry I didn't listen to my gut and let myself get suckered in. I'm no fashion model but I am smart, funny, literate and nice looking so there is no reason in four months that I couldn't even get to another level with more than 1 person. I feel like such a fool and am telling this story so others don't fall into the scam of eharmony. I'm not saying that they never make a legitimate match (my friend is proof they do) but I think they are few and far between and they definitely use fraudulent practices to get your money. You have way more chances of meeting someone by just going out and being social. Dr. Warren should be ashamed of himself. Frankly, I have tried other sites as well and they are not much better although eharmony is definitely the worst so far.
expired member matching
After a couple of weeks of matching, over 50 matches reviewed, contact with all, as eharmony recommends, only one who got to level 4, "open communication" and subsequently decided he "wasn't ready for the next step, (why was he there, then?)," it occurred to me that something was wrong. My picture showed an physically attractive, happy, 64 year old, and...
Read full review of eHarmony and 8 commentsoverpriced rip-offs!
Don't waste your time with eHarmony. I only signed up for a trial subscription (thank goodness) and soon found out that the service is over-rated. The service charges over a few hundred bucks for a year's subscription--it's a rip-off. Five to ten dollars a month is all they should be charging. Neil Clark Warren is pocketing a ton of money. Neil claims to be a Christian... I don't think it's godly to be charging such an unfair rate.
It is refusing to upload photos because it says they have to be .jpg. THEY ARE .JPG. Have spent 30 minutes and can't find a way in this MAZE to get help. Am I really spending $300 for a service that doesn't make help readily available?
BEWARE! eHarmony doesn't not operate using an iPad. But they don't tell you that in the agreement when you sign up. I received error messages to try again later until the 3 day cancellation had past, had difficulty finding email or phone number for customer services. On the 4th day I finally got any address they told me my 3 days had past and would not refund my money. They have violated the agreement by not making the service available, so I've filed a complaint with the Texas Attorney General.
I'll never do business with them again!
E harmony is an economical rapist! It says 3 month trial but comes every month after to eat the funds, makes it impossible to return to account to re_unsubcribe for what was a time agreed TRIAL in the first place! I don't care if it's .99 cents; when the service is unwanted stop grabbing money that isn't yours. Online dating is pathetic. Every site is the same, free or paid, but, free is always better, at least the free ones don't economically rape consumers. And the expectations of being billionaires is slightly less on free sites.
I cannot find an option for stopping eHarmony from bombarding me with emails. I want to stop any contact with them. I tried their service for two years without result--the site did nothing to meet my expectations. Big disappointment.
Okay, I have had enough of this eHarmony crap! They just tried to match me with my ex-husband!
HERE IS THE CORPORATE PHONE NUMBER FOR E-HARMONY TO GET YOUR MONEY BACK
[protected] the number on the site, that 800 number, they will NEVER call you back. This takes you directly to their corporate offices at 800 E Walnut in Pasadena, California
I signed up with eHarmony because my family and friends wanted me to meet someone that I could go to dinner with, go fishing with, even go to the movie with. However, when they profile you fill out is complete they must discard it as you tell them what age bracket you are interested in and the height of the person, the nationality of the person, etc., and all you get is short, little fat, bald headed people that are rarely out of their 40s. Either that or they are in their 80s. I am sorry. I nursed my husband for many years and I DO NOT WANT A MAN THAT I HAVE TO NURSE. not to say that I would not take care of a person should the need arise but I am definitely not looking for one in the onset. If you do not do as they say and communicate with the people they send they will send you no more matchs and tell you there are none avaiable. Well I am not available. Hear me now and hear me well. I want my money back and I want it back now. If I want to find someone, I will do it on my own. I have never yet had trouble finding a man if and when I wanted one and I do not foresee any trouble now. I feel like eHarmony is a false advertisement. I think maybe we should all get together and do a class action or something to stop them. I have a terrific attorney.
Well, I can take it one step further. Those "couples" that ar so lovingly portrayed on E-harmony's television ads: THEY'RE ALL PAID ACTORS!
I am in the tv and film business in Los Angeles, and when I read this on a casting notice, my teeth about fell out (or would have if they'd been loose enough).
You meet someone when you meet someone - whether online or in person. I'd rather wait, thank you. I have had absolutely awful experiences with online dating, and for now, will just be content with a good book and my wonderful cats.
And you CAN get back your mooney - just threaten them with your state's attorney general's office, and you'll see E-harmony do a real backstep on the no refund statements.
Take care everyone!
Diana
Any ideas what's the best dating Web site to use?
customer service is horrible!
First of all their customer service is horrible. You get no good contacts and if you are unhappy with their service there is no customer service to remedy the problem. If you have paid, their answer is to close your account and they get $160.00 of free money without providing the service they guarantee. I have made better contacts with the free services of...
Read full review of eHarmony and 36 commentseHarmony Reviews 0
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About eHarmony
One of the things that sets eHarmony apart from other dating sites is its unique matching system. Instead of simply allowing users to browse through profiles and message each other, eHarmony uses a proprietary algorithm to match users based on a variety of factors, including personality traits, values, and interests. This means that users are more likely to find someone who is truly compatible with them, rather than just someone who looks good on paper.
Another key feature of eHarmony is its focus on long-term relationships. While other dating sites may be geared more towards casual hookups or short-term flings, eHarmony is designed to help users find lasting love. This is reflected in the site's comprehensive personality questionnaire, which takes around 30 minutes to complete and is designed to help users understand themselves better and find partners who share their values and goals.
In addition to its matching system and focus on long-term relationships, eHarmony also offers a range of other features to help users connect and communicate. These include a messaging system, a "What If?" feature that suggests potential matches based on users' preferences, and a mobile app that allows users to access the site on the go.
Overall, eHarmony is a well-established and highly respected dating site that is ideal for singles who are serious about finding a long-term partner. With its unique matching system, focus on compatibility, and range of features, eHarmony is a great choice for anyone who is looking for love online.
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Overview of eHarmony complaint handling
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eHarmony Contacts
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eHarmony phone numbers+1 (424) 258-1199+1 (424) 258-1199Click up if you have successfully reached eHarmony by calling +1 (424) 258-1199 phone number 0 0 users reported that they have successfully reached eHarmony by calling +1 (424) 258-1199 phone number Click down if you have unsuccessfully reached eHarmony by calling +1 (424) 258-1199 phone number 2 2 users reported that they have UNsuccessfully reached eHarmony by calling +1 (424) 258-1199 phone numberUnited States
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eHarmony emailssupport@eharmony.com100%Confidence score: 100%Supportsubscriptions@eharmony.com91%Confidence score: 91%
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eHarmony address10900 Wilshire Blvd, Fl. 17, Los Angeles, California, 90024-6522, United States
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eHarmony social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 01, 2024 - View all eHarmony contacts
Most discussed complaints
eHarmony auto renewed my account and billed me without notification in violation of their own terms and conditions andRecent comments about eHarmony company
eHarmony auto renewed my account and billed me without notification in violation of their own terms and conditions and
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I am not looking for some one to complete me, and I doubt that every single person on a dating online sit does. People have different reasons for using online dating. People who malinger at bars and grils in my geographic area, are not exactly brimming with money either. I work outside the home, and I do socialize in that way. Any dating site is going to be a toss up. Its a calculated game of chance. I know that chance is not possible when the matches on eHarmony are NOT even members and have not bee for years. Those idiots need to quit it. I am so thankful that I never became a paying member. To think that some one will be reading my profile and checking out my picture...without my permission.
That is a violatio!
I'ts wrong.
A FRAUD like eHarmony needs to be called on the carpet for its fraudulant practices. PERIOD!
I had the same problem/situation with eHarmony & I didn't sign up again.
They refused to refund me my money or even allow me to see this so called new person of interest & it was nothing but a waste of my precious time filling out tons of forms which under normal circumstances I would have thought made the place better, but it doesn't.
http://sensualforyou.com/company-reviews.php#eharmony
I realized about a year ago I was never going to meet anyone compatible to me on a dating site.
I've been dating online since 1998 & while I met tons of people at first, the minute I stopped casually dating, & started looking seriously for long term relationships, my choices dried up.
Over the years I've grown as a person, & I find most people on dating sites are very insecure, have little money (not that I'm rich yet, but I plan to be) &/or are desperate for someone to complete them as a human being. I don't need anyone to complete me, I'm fine just the way I am. I look for companionship.
I don't work outside my home, so I don't have any social contact with people (I work online), & I've been so busy with my businesses for so many years (since '89), time just flew & I had no real friends to speak of because I only got to Toronto in 1984.
I still belong to all of those dating sites I joined up with years ago, but I never get any positive like minded people out there & being that I'm not your average person, it makes it that much harder for me to find people, so I've just given up.
I wouldn't invest any money into any dating site if I were you, but clearly the choice is yours.
In fact I used to call myself an expert on dating sites because I knew them all, but it seems dating sites have fallen by the wayside, because I'm lucky if I get any responses to my profiles in a year's time.
Besides the fact that 95% of anyone who responds doesn't read the profile, just gawks at my pic, & is only looking for a quick fix. They don't seriously try & get to know the person via the profile prior to contact (read to see if compatible), they feel I'm a control freak if I demand my profile be read prior to contact.
I respect everyone by reading their profile (assuming I contact people first), that's how dating sites should be, but it's never been that way & the dating sites don't care.
In fact whenever I contact people, they never respond back, so I stopped doing that & just waited for people to contact me, but I want quality, not quantity.
Just thought I'd give my point of view : )
Good luck everyone!
Michelle
I agree with all of the complaints. I think that everyone that has been suckered into this scam, should come together and demand monies back. I also think that we should come together and build our own singles web-site to help those who are really looking for something special. Nothing wrong with complaining, but lets start action such as building something that would put e harmony out of business.