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CB Dating Services eHarmony My subscription to eharmony but not being able to login to my paid for account.
eHarmony

eHarmony review: My subscription to eharmony but not being able to login to my paid for account.

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2:35 pm EST
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I not certain of the date when the scan occurred. Charming contacted me about the scanner Beth in Orlando that I was chatting with. I notified them immediately once I received their email about not continuing with them. I notified eharmony about not being able to sign onto my profile. They sent me a link to change my password. I tried to change my password and email address (which the scanner has changed too.). But it didn’t work so I made another email contact to customer service for another link to do the sale. Instead, they continue to send me an email at the email address I have and it’s the one I used when subscribing to eharmony. I sent an email telling them that with the ID number I was assigned when subscribing to eharmony. Along with my address, telephone number and that they should realize they continued sending me emails but for some reason can’t send me a link to change my email address back to the one I provided in the account information. I also notified eharmony on several emails to their customer service that I needed to get my account back as I’m still charged for the service monthly. Yet, eharmony has no telephone number where a person could call and speak to them directly. That I'm able to locate on their website. I’m left with paying a monthly fee yet e harmony Willy comply with me in anyone way to change my account back to how I had it set up prior to the scammer changing my email address to a different email address.

I want access to my profile so I can clear my information and check for any potential contacts before my subscription expires.

Thanks.

Jerry L Payne

My Profile ID: EHLW79ZN

Claimed loss: Unable to access account for profiles for an extended period through the voter date. Yet, my payments have been deducted for the monthly subscription.

Desired outcome: Send me a link to access my account. E harmony is aware that my account was scammed as they sent me the email to confirm the changes to my profile. At that time which I told them in my reply that I did not make the changes to my account.

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  1. eHarmony Contacts

  2. eHarmony phone numbers
    +1 (424) 258-1199
    +1 (424) 258-1199
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  4. eHarmony address
    10900 Wilshire Blvd, Fl. 17, Los Angeles, California, 90024-6522, United States
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  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 17, 2024
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