Menu
Write a review
File a complaint
Electro Threads Customer Service Phone, Email, Contacts

Electro Threads
Reviews and Complaints

www.electrothreads.com

Learn how the rating is calculated

1.0 5 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Electro Threads Complaints 5

ComplaintsBoard
A
10:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Electro Threads Disappointed with Electro Threads: Late Delivery and Lack of Communication

I ordered them weeks ago and they still ain't here. I'm so disappointed in this company. I thought they were supposed to be good but they let me down. The website was easy to use and the prices were decent, but what's the point if they can't even deliver on time? I won't be ordering from them again and I don't recommend anyone else does either.

Okay, so I gotta say, I was pretty bummed when I ordered some boots for my kiddo from Electro Threads and they didn't arrive in time for Christmas. I mean, I ordered them weeks in advance, so I figured there was plenty of time for them to get here. But nope, they didn't show up until a few days after the holiday.

Now, I will say that the website was pretty easy to use and the prices were decent. I was excited to find some cool boots for my kid that I couldn't find anywhere else. But when they didn't arrive on time, I was pretty disappointed.

I know things can get crazy during the holiday season, but I feel like companies should be honest with their customers about shipping times. If they had told me upfront that there was a chance the boots wouldn't arrive until after Christmas, I would have made other arrangements. But instead, I was left scrambling to find a replacement gift for my child.

Overall, I don't think I'll be ordering from Electro Threads again. While the website was easy to use and the prices were decent, the lack of communication about shipping times was a major letdown. I don't want to risk being disappointed again in the future.

Read full review of Electro Threads
Hide full review
ComplaintsBoard
C
9:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Electro Threads Disappointing Experience with Electro Threads: No Coat After 3.5 Months and Poor Customer Service

So, I was looking for a new winter coat and stumbled upon Electro Threads. They had some pretty cool designs, so I decided to splurge and spend 400 dollars on a coat. I mean, it's for winter, right? Well, it's been 3.5 months now and still no coat.

I remember when I placed my order, they warned me that it would take 7-14 days for the coat to be made before shipping. But come on, 3.5 months later and still no sign of it being shipped? That's just ridiculous.

I've tried contacting their customer service, but it's like talking to a brick wall. No response, no updates, nothing. It's like they took my money and ran.

I'm just really disappointed with my experience with Electro Threads. I was really excited to get my new coat, but now I'm just left with an empty wallet and no coat to show for it. I wouldn't recommend this company to anyone.

Read full review of Electro Threads
Hide full review
ComplaintsBoard
W
8:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Electro Threads Disappointing Experience with Electro Threads: Delayed Delivery, Missing Item, and Shoddy Quality

So, I ordered some stuff from Electro Threads (electrothreads.com) and it took FOREVER to get to me. Like, seriously, it was over two months before I finally got my stuff. And when I did, I was missing a blanket! Like, what the heck, man? And to top it off, the cloak I got had some frayed stitching. Not cool.

I was pretty ticked off about the whole thing, especially since they say their stuff is made in America, but the tags on my stuff said it was made in China. Like, what's up with that? I don't know if they're lying or what, but it's shady either way.

Honestly, I don't think I'll be ordering from Electro Threads again. It's just not worth the hassle and disappointment. They need to get their act together and start delivering on their promises. Until then, I'll be taking my business elsewhere.

Read full review of Electro Threads
Hide full review

Is Electro Threads Legit?

Electro Threads earns a trustworthiness rating of 30%

Assess your risks. Protect your personal information when dealing with Electro Threads.

Our conclusion: After careful review, ComplaintsBoard concludes that Electro Threads has trust issues, raising doubts about their legitimacy. We highly recommend being cautious and doing some research before engaging with Electro Threads. If you have had a negative experience with Electro Threads, let ComplaintsBoard know by filing a complaint.

We have detected an internal review system on Electro Threads's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely

Customers should be cautious when purchasing products from this company, as scammers often use similar items to defraud unsuspecting individuals.

However ComplaintsBoard has detected that:

  • Electro Threads has claimed the domain name for electrothreads.com for a long time, scammers and fraudulent websites can also claim domain names for a long time and use this as a tactic to appear more trustworthy.
  • Electrothreads.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Electrothreads.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Several positive reviews for Electro Threads have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
  • Adult content may be available on electrothreads.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

Electro Threads Impressive Products, Disappointing Customer Service: My Review of Electro Threads

I recently made a purchase from Electro Threads, but unfortunately, I made a mistake with the size selection. I quickly sent an email to request a change in size, but after sending four emails, I have yet to receive a response. This has left me feeling quite disappointed with the company.

Despite this issue, I must say that the selection of items on the website is quite impressive. They offer a wide range of clothing and accessories with unique designs that are sure to catch the eye. The quality of the products is also quite good, with durable materials and vibrant colors.

However, the lack of customer service has definitely put a damper on my overall experience with Electro Threads. It's frustrating to not receive a response after multiple attempts to contact them. I hope that they can improve their communication with customers in the future.

Overall, I would recommend Electro Threads for their unique and high-quality products, but be aware that their customer service may not be up to par. If you do have any issues, it may take some persistence to get a response.

Read full review of Electro Threads
Hide full review
ComplaintsBoard
I
Verified customer This complaint was posted by a verified customer. Learn more

Electro Threads Disappointing Experience with Electro Threads: Slow Shipping and Lack of Communication

So, I decided to give Electro Threads a try and ordered a face mask from their website. It's been a whole month and I still haven't received my order. I mean, come on, it's just a face mask, not a rocket ship. I'm starting to think they forgot about me or something.

I was so frustrated that I decided to order from another website. And guess what? Less than two hours after placing my order, I received a shipping confirmation number. That's what I call fast service!

I'm really disappointed with Electro Threads. I mean, I understand that things can get delayed sometimes, but a whole month? That's just ridiculous. And to make matters worse, it takes them 12 days to respond to emails. That's not very customer-friendly, if you ask me.

I'm not sure if I should ask for a refund or just wait it out. I really wanted to support this company, but their lack of communication and slow shipping times are making it hard for me to do so. I hope they can improve their service in the future, because I really do like their products.

Read full review of Electro Threads
Hide full review

Overview of Electro Threads complaint handling

Electro Threads reviews first appeared on Complaints Board on Jun 7, 2023. The latest review Disappointed with Electro Threads: Late Delivery and Lack of Communication was posted on Jun 15, 2023. Electro Threads has an average consumer rating of 1 stars from 5 reviews. Electro Threads has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Electro Threads Contacts

  2. Electro Threads phone numbers
    +1 (210) 802-7587
    +1 (210) 802-7587
    Click up if you have successfully reached Electro Threads by calling +1 (210) 802-7587 phone number 0 0 users reported that they have successfully reached Electro Threads by calling +1 (210) 802-7587 phone number Click down if you have unsuccessfully reached Electro Threads by calling +1 (210) 802-7587 phone number 0 0 users reported that they have UNsuccessfully reached Electro Threads by calling +1 (210) 802-7587 phone number
  3. Electro Threads emails
  4. Electro Threads social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
  6. View all Electro Threads contacts
Electro Threads Category
Electro Threads is ranked 128 among 253 companies in the Apparel category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.