shoeline.com
Reviews and Complaints

So, I got these shoes from shoeline.com and they were too small. I sent them back and waited for a new pair, but I never got them. They kept my money and I was pretty upset about it. I even went and reported them to Amazon because I don't want anyone else to have to deal with this. I don't think I'll be buying from them again.

This website ain't the best when it comes to returns. They make it hard for you to send back your shoes. I never got no email with a return label and when I tried to return my shoes after 30 days, they said no way. I tried calling and emailing them a bunch of times before the 30 days was up, but they didn't answer me. If you want better shoes and service, go to Zappos or Amazon. They're way better.

So, I was pretty disappointed when I got a coupon from shoeline.com that was expired. I mean, come on, it was from 2015 and I ordered in 2017! That's just not cool. I really like shopping online and I've been a regular customer of shoeline.com, but this kind of thing makes me think twice about coming back. I hope they can fix this problem because I want to keep shopping with them. It's important to me that businesses take care of their customers and keep things in order. If shoeline.com wants to keep my business, they need to step up their game and make sure things like this don't happen again.

So, I ordered some boots from shoeline.com and they arrived on March 14th. However, when I tried them on, they were too big for me. So, I sent them back the very next day, March 15th, in the original box as they had requested. I even have the tracking number to prove that they received the boots. But, to my disappointment, they refused to exchange the boots for a smaller size. They claimed that the boots had been worn, but I only put them on briefly to check the size before repackaging and sending them back. I am very unhappy with this experience and have had to ask my credit card company to dispute the charge. It's a shame that shoeline.com couldn't have been more accommodating.

I gotta say, I was pretty disappointed with my experience on Shoeline.com. I mean, I was all excited to get my new kicks ASAP, so I shelled out the extra dough for "Next Day" shipping. But guess what? My shoes didn't show up until three whole days later! What a bummer, right?

So, I figured I'd reach out to customer service and see if I could get a refund for the extra shipping cost. But nope, they weren't having it. They basically told me that it was my own fault for not reading the fine print or something. Talk about a letdown.

Anyway, I'm not saying you shouldn't shop on Shoeline.com or anything. I'm sure they've got some decent shoes and whatnot. But just be careful if you're thinking about paying extra for "Next Day" shipping. 'Cause who knows when you'll actually get your stuff.

I gotta tell ya, I had a real bad experience with shoeline.com. I bought some shoes online and when they arrived, they just weren't what I was expecting. So, I decided to return them. But when I sent them back, shoeline.com said they couldn't accept the return because there was a scuff on the shoes. Can you believe that? I never even wore the shoes!

I tried to get in touch with shoeline.com to sort things out, but they never got back to me. So, I reached out to Amazon, where I bought the shoes, and they're investigating the situation. It's just crazy to me that shoeline.com would try to pull a fast one like this.

I'm really disappointed in the whole experience. It's just not right to treat customers like this. I won't be shopping at shoeline.com again, that's for sure.

I ordered some boots from shoeline.com, but boy was I disappointed when I received them! They sent me the wrong brand, style, and size - it was a complete mess. I reached out to them for a return label, which they did send, but after that, I heard nothing. I even sent them four follow-up messages, but still no response. I never received a credit on my card or the correct shoes I ordered. It's been a real hassle, and I had to dispute the charge with my credit card company. I wouldn't recommend shopping here if you want to avoid a headache.

So, I was really excited to get my hands on a new pair of shoes from shoeline.com. I went ahead and preordered them, but the next day I got an email saying that my order was cancelled because the shoes were "out of stock". I was really disappointed and frustrated with the whole situation. It seems like this company doesn't have their act together and I wouldn't recommend them to anyone.

To make matters worse, when I tried to contact customer service, they were no help at all. It was like talking to a brick wall. I couldn't believe how unhelpful they were. It's really too bad because there are so many other companies out there that are much better at providing good customer service.

Overall, I would say that shoeline.com is a pretty sad little company. They don't seem to know what they're doing and they're definitely not worth your time or money. If you're looking for a good pair of shoes, I would suggest looking elsewhere. There are plenty of other options out there that are much better than shoeline.com.

I had a bit of a problem with Shoeline.com recently. I cancelled an order, but the next day they went ahead and shipped it anyway. UPS put it on hold, which was a bit of a hassle. It took a full five days to return the order, which was a bit of a pain. Now they're saying it will take three business days to get a refund. It's just another way for them to hold onto my money when they shouldn't have shipped the order in the first place. I'm pretty disappointed, to be honest. I don't think I'll be buying from Shoeline again. I've been trying to get in touch with a supervisor for a week now, but no luck so far.

I recently made a purchase on shoeline.com for a pair of Korkease boots during the Christmas season. Unfortunately, when I received the boots, they were too big for me. I decided to return them for a different size, but to my dismay, they sent the same size back to me and refused to give me a smaller size.

I decided to try the boots on in my house to see if they fit better, but when I contacted shoeline.com again, they claimed that the boots had been worn and would not accept my return. I was disappointed and frustrated with their customer service.

To make matters worse, I had to spend $50 on return postage to send the boots back to them. I asked for a store credit, but it has been two months and I have not received any response from shoeline.com.

Overall, my experience with shoeline.com was disappointing and I would not recommend them to others. Their customer service was poor and I was left feeling frustrated and unsatisfied with my purchase.

Hey, Shoeline, maybe you stop hiding from me and give me my money back? Didn't you think of this option, huh?
A couple of months ago I ordered Isola Women's Delta Boots, Style: 6415901, about 100 dollars worth. They were ok but too big, so I returned them and asked for a refund. It's been 6 weeks. No reply from them, no money. Hello? Did you forget about me?
Be ready for tons of emails from me, because I'm gonna piss you off until ou refund. I'm being serious.

I have ordered a pair of shoes from www.shoeline.com and returned them because of the incorrect size. Customer service rep assured me I'll get my money back but now they said they cannot accept the shoes back because I have already worn them!
How could I wear something that was at least two sizes smaller? I only tried them on and put back into the package.
I even paid some extra for the return shipping and they refuse to refund me! Never again!