Airwalk
Reviews and Complaints

I have worn brocks for maybe 15 years as they suit my condition of wear always been awesome I slip them on and bang I’m away

But last 2 pairs the sole has worn out so so quick I am not boarding either as at 56 those days have gone but I love the style and choose to buy these

If I was boarding they would be deemed not fit for purpose as would’ve worn out within days. I preference your shoe for comfort but my Globes last 10 times longer sole wise. Sort your soles out Not interested in a refund as I will be given another pair of comfortable shoes with rubbish soles

Now days I slip these on to go to work and slip them on to drive home

But on wet days get wet feet no good after 5 weeks

Ware across both soles is equal and I’m not heavy footed

First time I've worn the shoes out to and I decide to play a gentle game of kick about with my son, literally 2 kicks in and I burst the "thin" lining on the toe! . Not only is this shocking, but also embarrassing.

I had Literally had your shoes for a week, 1 very mild activity and they failed. I did not expect such poor quality merchandise.

How can you sell such rubbish? Even more so, why? To get more sales and profit probably. Greed is going to kill this plant.

#wantdecentethicalshoesplease

Won't be buying again.

bought airwalk skate shoes at an outlet store three years ago. Used the shoes about seven times. One of the shoes is splitting at where the top meets the shoe side. Shoe is supposed to be vulcanised for durability. I used it once for very light skating and the walking the other times. Disappointed as this was my first airwalk purchase. going to use glue to fix, but still bad compared to other brands.

I bought my son a pair of Airwalk water shoes retail value is $19.99 the soles inside of the shoes are falling out won't stay in place. Strings are fraying and they basically are falling apart I just got them less then 2 weeks and the material is garbage. The store I purchased them at is going out of business can't get a return so now I'm coming to you. I'd like to be reimbursed for this product or another one to be shipped out I'm not pleased. Sincerely Tania Bryce

I brought a pair of airwalks and it was raining and so I put them on a shelf to air dry and the bottoms came off as though there was only enough glue to hold the bottoms temporary I have always brought airwalks but until now they have never messed up on me like that until you start making your shoes how they used to be made you have lost a customer

I bought a pair of airwalk trainers on the 15th November 2018 at sports direct in the United kingdom England wakefield and my soles to the trainers are wearing out at the heel they are also coming away from my shoe I am just woundering how do I go about a complaint in regaurds to refund or companion to this I look forward to hear from your self.
Regaurds Jason jackson

Purchased a pair of gray jersey women's bootie slippers with pom pom on the front from payless shoes online on sale. $23.99. A gift from my sister recently. Washed once. The soles came apart and the foam is showing on one. Sewing coming undone on the other sole. I see made in china. That explains that! Even though payless has the same pair on markdown for $7.50 now I won't buy airwalks again! I am not returning the slippers and do not want a refund. Not worth the trouble.

Bought this for my daughter in dec-2017 as a christmas gift. She was unable to use it until may of 2018 due to winter months and snow. It does not charge and we are very disappointed because it took me months to save to purchase this for her as I am a working single parent. Not sure what will be reasoned out as I have misplaced the receipt... Was bought at canadian tire. I would appreciate a response... Please help thank you. My name is tracy marsden... Address is 88 avon wood dr unit #3... Stratford ontario n4z 1 b3... Phone [protected]

I purchased a pair of men's mason moccasin slippers about 18 months ago and the soles of the shoes just started to crack and fall off in pieces. I would like to be compensated (in some former or another), there's no way after 18 months +/- that these shoes should be falling apart already. I have attached some pictures of the damage to the moccasin slippers. Please provide the good customer services I would expect from a respectable company, such as your. I really like those shoes a lot, till they started to fall about.

Thank you,
Stephen pine

I recently purchased a skateboard from airwalk (32” stance series cruiser port) through dick’s, and the skateboard I received was a different one than pictured. I looked up the name of the skateboard on google images, various websites, etc. And the only picture I could find was of the skateboard I was expecting. Clearly this isn’t any store’s fault, but airwalk itself. This is false advertising

Barely used and well cared for leather sandels that all of a sudden fell apart as the sole let loose. They were very comfortable and I was happy with how they did have an airwalk feel. I would hope that a free replacement would be given since apparently this is a manufacturer issue. I had high hopes and experience up till this point. I hope to hear back on how this will be resolved.

My husband has bought many Airwalk shoes in the past. However the pair we purchased from Sports Direct in the UK have been worn very infrequently, were purchased less than six months ago, and have already fallen apart.

The sole is coming away from the shoe, making them potentially very dangerous.

I attach photographs so you can see the damage, as well as one of the sole of the trainers, so you can see how little wear he has had out of them.

We have never experienced this with previous trainers from Airwalk, so perhaps this is just an unlucky experience, however it is not acceptable for a pair of trainers that we should have had much more use out of.

I bought my son some airwalk shoes in a sports direct store and they pretty much did not last even one week before the velcro had come apart and they were un-fastenable. Cheap materials. The rest of the shoe is suede but the tabs which fasten the shoe are some kind of bad and fragile fabric. The velcro just comes right off. I tried to sew them up but now they are hopeless, they have totally fallen apart.. he does not even wear them to school, only weekends! I thought skate shoes were supposed to be durable!
I did get them at a reduced price as it was the end of the january sales, but they were £45 full price! I would like a decent pair of shoes which last, I am a single mum and don't have money to be throwing down the toilet.

I am writing with regards to a recent purchase made on July 6th, 2015 from Sports Direct UK. I would like to return the item I bought as it is poor quality, which I find unacceptable. To explain in more detail I purchased a pair of Airwalk Brock Junior Skate Shoes £17.99- size 6 for my 11 year old son on 28/06/2015. He wore them for the first time yesterday for 2 hours. While he had them on he rode his scooter for approx 20 mins, on his return the centre of the sole had completely worn away where he had pressed the scooter brake.
I returned them to the store today to be told, this happens all the time (!) but trainers aren't sold for using on scooters so we had mis-used the shoes.
He had his previous trainers for 10 months and rode the same scooter daily and the sole is completely unmarked.

i have been buying airwalk shoes for the last 11 years, in the 8 months i have been through 3 pairs of shoes hoping the next ones would be back to airwalks orignal qaulity, they have skimped on materials and i shall not be buying anymore

Here are the facts:
I bought a pair of grey airwalks between two and two and a half months ago (today). I tried to take them back yesterday, but gave the wrong receipt from a year and a bit ago. Today, I went back with the correct receipt. The store manager insisted in a childish and unreasoning manner "you're not getting a refund today". She did reason that this was because they had been worn well. But this is exactly my reason for taking them back. I would expect a pair of trainers to be in good condition after two months, assuming they have been used for what they were intended. The most alarming thing about this is, she is head of the store, so there seems little more I can do!