Socks Addict’s earns a 1.6-star rating from 26 reviews, showing that the majority of sock enthusiasts are dissatisfied with their purchases.
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Socks Addict Needs to Step Up Their Game: A Review of Their Website and Selection
This website is kinda all over the place. I tried to use the filters to find the perfect socks for me, but it didn't work so hot. I wanted some cotton, ringspun, crew, heavy weight socks from a specific brand (Wigwam), but it showed me a bunch of stuff I didn't want. And even within the brand, it was a mess. Come on, Socks Addict, get it together!
Another thing that bugged me was that there's no way to save my favorite socks. I don't wanna have to keep browsing your site every time I need new socks. I wanna find what I like, save it to a list (with my sizes saved too), and buy it whenever I need to. And let's be real, these socks ain't cheap. So why not make the experience better for us customers?
Overall, I think Socks Addict has some work to do. The selection is good, but the website needs some serious improvement. And if they wanna keep selling those pricey socks, they better make it easier for us to find and buy 'em.
Socks Addict: The Ultimate Destination for High-Quality Socks for Every Occasion and Activity
about Socks Addict, they have the best selection of socks I have ever seen. I love that they have socks for every occasion and activity. I recently bought a pair of hiking socks and they were so comfortable and kept my feet dry. The website is easy to navigate and I love that they have a section for clearance items. The prices are reasonable and the quality is top-notch. I also appreciate that they offer free shipping on orders over $49. Overall, I highly recommend Socks Addict for anyone in need of high-quality socks.
Socks Addict Review: Great Selection and Helpful Reviews, but Limited Options for Small Feet
I'm so excited to give these socks a try! I stumbled upon Socks Addict while searching for the perfect pair of socks for myself, and I finally found what I was looking for. Unfortunately, the socks I wanted weren't available in stores, but luckily Socks Addict had them in stock. The only downside is that there isn't a lot of selection for women's size 5 1/2 feet. Both of my grown daughters wear this size, and I was only able to find one pair of medium weight socks for one of them to wear with her western boots. I hope they work out for her, but I think she would also like a lighter weight option for the summer.
One thing I really appreciate about Socks Addict is that they have reviews on their website instead of just relying on social media. I don't have any social media accounts, so it was really helpful to read what other people had to say about the socks before making a purchase. It gave me confidence in my decision and helped me feel more informed about my purchase.
Overall, I'm really happy with my experience with Socks Addict so far. The website was easy to navigate, the selection was great (even if there wasn't a lot for size 5 1/2 feet), and the reviews were really helpful. I can't wait to try out my new socks and see how they hold up!
Mixed Experience with Socks Addict: Website Issues and Stego Discount Restrictions
I've bought socks from Socks Addict before, but this time around, things didn't go as smoothly. I was a bit peeved that I couldn't use my points or promotions on Stego products, even though they were already discounted by 5-10%. I tried to use a shipping code, but it wouldn't let me. I'm guessing it's because of the Stego discount, but who knows?
Then, I tried to log into my account and reset my password. But, I got stuck in a never-ending loop of selecting tiles to prove I was a human. After a few tries, I got locked out and couldn't reset my password. It was frustrating, but I really wanted to buy some quality socks, so I decided to place an order as a guest.
But, Socks Addict had a problem with my recent move. My billing and shipping zipcodes didn't match up, and they didn't like that. I had to jump through some hoops to get everything sorted out, and I'm not sure if it was worth my time.
Overall, I still like Socks Addict and their products, but their website could use some improvements. It's a bit of a hassle to navigate, and the Stego discount caused some issues. But, if you're willing to put in the effort, you can still get some great socks from them.
Socks Addict Review: A Wide Selection of High-Quality Socks, But Beware the Return Fees
I recently had the opportunity to purchase some socks from socksaddict.com, and overall I had a positive experience. I was looking to buy a gift for someone who is a big fan of high-quality socks, and when I stumbled upon Socks Addict's website, I was pleased to see that they had a wide variety of socks to choose from.
I ended up selecting a pair of socks that looked promising, and they arrived relatively quickly. The person I gave them to did seem to like them, but unfortunately they were looking for a different type of sock.
Here's where things got a little tricky. I quickly learned that there is a $6.95 charge if you need to return a product to Socks Addict. While I understand that shipping costs money, this seemed like a pretty steep charge to me. As the person I gave the socks to noted, this charge can make it difficult to justify returning an item, especially if the cost of the socks isn't that high to begin with.
All of that being said, I do think that Socks Addict has a lot to offer. Their website is easy to navigate, and they have a wide variety of socks from many different brands. If you're confident that you're selecting the right socks, then you're likely to be pleased with your purchase. Just make sure to double-check that you've selected the right size and style before you hit "buy," since returning items can be a bit of a hassle.
Exceptional Experience with Socks Addict: Outstanding Products and Customer Service!
I personally have had an exceptional experience with Socks Addict! I am an avid sock collector and have been using this website for the past five years for all of my sock purchases. I have made multiple orders throughout the years, approximately four times a year, and have never encountered a single issue.
In all honesty, I have never even needed to speak to customer service because every order has been so flawless! The product is top-notch and always arrives in a timely fashion. The variety of brands and styles of socks offered on this site is astounding, and I can always find the perfect pair to suit my needs.
When I stumbled upon this SiteJabber review, I was completely taken aback by the harsh words and negativity. It seems as though there are some people who simply like to spread their unhappy experiences rather than acknowledge the positives.
In my opinion, Socks Addict is an exemplary website that offers not only high-quality products but also outstanding customer service. I can confidently recommend this site to anyone in need of quality socks and exceptional service. Don't let the negativity of others deter you from experiencing the greatness of Socks Addict!
Socks Addict Review: Incorrect Product Received and Questionable Return Policy
I recently had an unfortunate experience with Socks Addict, the online retailer of socks, and I would like to share it with you. I am an elderly man who enjoys shopping online for men's products, and I ordered a pair of socks from Socks Addict. However, when the package arrived, I found that the socks did not fit me properly - they were actually a women's size! I was very disappointed to have received a product that was not as advertised, especially since I had taken care to select my size when making the purchase.
As a responsible customer, I immediately returned the incorrect pair of socks and requested the correct size. However, I was surprised to find that Socks Addict deducted a $6.95 fee from my refund for the return. This felt like a sneaky way to charge me extra for their mistake, and I felt that it was unfair. I understand the importance of having a return policy, but to charge customers for the retailer's own error is a bit much.
Furthermore, I was disappointed to learn that Socks Addict is not a manufacturer of socks nor do they offer any exclusive socks or other products. They rely solely on distribution, which means that their prices are often not the lowest around. With so many online retailers vying for our business, it's important to choose one that offers truly exceptional products and service.
Overall, I cannot recommend Socks Addict as a reliable or trustworthy retailer. Not only did they send me an incorrect product, but they charged me for their mistake and offer nothing unique or exclusive to make up for it. Next time, I will be looking elsewhere for a better shopping experience.
Lack of Communication and Unfulfilled Promises: My Frustrating Experience with Socks Addict
I recently made an online purchase at Socks Addict, a noted retailer for top-notch socks, on December 17. At the time of my purchase, I noticed that they were offering free expedited shipping, which seemed like a great deal. Upon checking out, I proceeded to eagerly anticipate my package's arrival.
However, it is now December 27, and I have yet to receive my order. Adding to my frustration is the fact that I have received no updates or communication from Socks Addict regarding the status of my shipment. Naturally, I was concerned about the lack of progress regarding my order, so I reached out to speak with a customer service representative named Carla on Christmas Eve. She informed me that my order had not yet shipped, but promised that it would be overnighted to arrive promptly the next day.
Sadly, Carla's assurances didn't come to fruition, and by this point, my attempts to reach the company have been unsuccessful. As an online shopper, I understand that shipping delays can occur, but the lack of information from Socks Addict is unacceptable. Not only have I not received my socks, but I haven't received any explanation or confirmation, leaving me feeling quite frustrated and unsatisfied.
Overall, my experience with Socks Addict has left enough of a bad taste that I do not think I will order from them in the future. I'm disappointed that I haven't received what I paid for and have been unable to receive any support to resolve the issue.
Socks Addict: A One-Stop-Shop for High-Quality Socks!
As a loyal customer of Socks Addict (socksaddict.com), I can honestly say that this website is a one-stop-shop for all your sock needs. From Smartwool to Vermont Tough, I am in love with the wide range of high-quality socks available on the site.
What impresses me the most is how easy the website is to use. Browsing through the pages is a breeze, and I can always find what I'm looking for without any trouble. Moreover, the variety is simply fabulous. Whether I need a pair of running socks for my morning jog or warm woolen socks for winters, I know I'll find exactly what I need on Socks Addict.
But, what's even more impressive is their customer service. I've always received my items quickly and well-packaged, without any hassle. If you're worried about returns or exchanges, don't be - I've never had the need to return any of the socks I've bought, but I'm sure they'd make the process smooth and seamless, just like everything else.
One of the best features of Socks Addict is the frequent discounts and deals they offer their customers. There's always a sale or offer happening, which makes each purchase even more valuable.
Lastly, the durability of the socks is simply amazing. I've been a regular buyer for years, and not once have I destroyed or worn out a pair of socks. Trust me; I put them through the wringer!
All in all, if you're a sock-loving human being like me, Socks Addict is the perfect place to go. From the fantastic variety, easy-to-use website, and top-notch customer service, Socks Addict gets my seal of approval, and I'm sure it'll get yours too.
Unsatisfactory Experience with Socks Addict: Lost Shipment and Poor Customer Service
I was extremely disappointed with my experience with Socks Addict (socksaddict.com). My initial order was placed on December 19th of 2017 and my card was charged the following day. I paid for the expedited 2-day shipping in hopes of receiving my package before the holidays. I received an email notifying me that my package was shipped and scheduled for arrival on December 23rd. Unfortunately, as of January 2nd, 2018, my package had not been received despite the tracking information showing the last scan on December 23rd.
When I reached out to customer service, I was promised a shipping refund and a reshipment of the package. However, due to unfortunate circumstances, the second shipment was also lost. To make matters worse, I have yet to receive my refund for the 2-day shipping that I paid for. This has been an incredibly frustrating experience and as of January 9th, 2018, I demanded a full refund. I am even in the process of disputing the charge with my bank. Overall, Socks Addict's customer service and shipping practices have been severely lacking and I would not recommend their services to anyone.
False Advertising and Broken Promises: My Disappointing Experience with Sock Addict
with anyone who will listen. I am extremely disappointed in the false promises made by Socks Addict (socksaddict.com). It is disheartening to see a company that can't live up to its claims. I went to the website and saw that they advertised great discounts on warm socks, which sounded perfect for my son who always has cold feet. However, when I searched for his size, there was no stock available. How can a company advertise something that they don't even have available to sell? It's bad business practices like this that tarnish their reputation and disappoint customers.
Furthermore, their offer for $5 off my order turned out to be another false promise. I was so excited to save some money on a much-needed purchase, but this was just another example of Socks Addict not delivering on their word. To add to my frustration, the item that I had ordered and paid for was apparently out of stock, which raises serious questions about their inventory management system.
I demand a full refund, as I have no confidence in Socks Addict's business practices at this point. I will be sure to tell all of my friends and family about my negative experience with this company. It is critical for businesses to be honest, transparent, and accountable to their customers. It is unfortunate that Socks Addict has failed to meet these basic standards.
Disappointing Experience with Socks Addict: Lack of Communication and Customer Service
So, I have recently had an experience with Socks Addict and wanted to share my thoughts. I had received a coupon in the mail and decided to order a few pairs of socks from their website. However, things quickly went downhill from there. After placing my order on August 10th, it wasn't until August 21st that I still had not received any shipping confirmation from Socks Addict. I became increasingly worried as my attempts to contact the company through phone calls were met with a voicemail message each time.
To make matters worse, when I tried to email Socks Addict through PayPal, I received a notification from my email provider that the company's email system was refusing to accept my messages. At this point, I started to feel like I had been scammed and began to doubt the legitimacy of the company.
Frustrated and unsure of what to do, I reached out to PayPal for assistance. They assured me that they would take care of the situation, but warned me that it could take up to a month to receive my refund.
Overall, my experience with Socks Addict was extremely disappointing and not one that I would recommend to others. It seems as though the company is not trustworthy and has some serious issues with their communication and customer service. I urge any potential buyers to reconsider before purchasing from this site.
Unreliable Shipping and Customer Service: My Experience with Socks Addict
I recently had an experience with an online retailer called Socks Addict (socksaddict.com) and unfortunately, it was a rather unpleasant one. I had placed an order consisting of socks and slippers as Christmas gifts for my loved ones on December 10th, fully expecting to receive them in time for the holidays. However, despite them charging my credit card right away, my order didn't get shipped until the 18th, only a week before Christmas. This delay in shipment caused my order to arrive the day after Christmas, which was very disappointing.
Not only that, but throughout the entire ordeal, I found it extremely difficult to get in touch with anyone from the company. I had attempted to contact them several days before Christmas, both by phone and email, but never received any response until the day after Christmas. This lack of communication and delayed response was incredibly frustrating and left me feeling disappointed in the company's customer service.
To add insult to injury, when I finally did hear back from someone at Socks Addict, they offered me a mere 10% discount on my next order as a way of apologizing for the inconvenience caused. Frankly, I found this gesture to be insulting, as it only served to further highlight their lack of accountability and unreliability as a retailer.
What compounded my frustration was the fact that when I initially placed my order, it had clearly stated that it would arrive before Christmas. This false advertising only served to make my experience with Socks Addict all the more disappointing and embarrassing, as I was left without Christmas gifts for my loved ones.
Based on this experience, I would highly recommend avoiding Socks Addict, as well as any other companies under their umbrella corporation, Aleva Stores. Their unreliable shipping and lackluster customer service left a bad taste in my mouth, and I would hate to see others go through a similar experience.
Socks Addict Review: Top-notch Selection, Poor Customer Service & Communication
My experience with Socks Addict has been far from perfect, to say the least. While I appreciate the wide selection of socks they offer and their seemingly prompt shipping, I am concerned about their customer service and order processing procedures.
Recently, I placed an order with the company which unfortunately was never fulfilled due to a problem with my credit card. The card had been hacked and we had to close the account, but this was not done until ten days after I placed my order. This became a point of contention when I approached the company's customer service department to inquire about my order's status over a month later, only to discover that it had never been processed or shipped.
The lack of notification on the part of the company was particularly frustrating. As an online shopper, I would have expected to receive at least some form of communication regarding the non-processing of my order or the potential cause thereof. Instead, I was left completely in the dark, wondering where my order might have disappeared to.
I cannot say for certain whether Socks Addict has grown too big to handle their customer's needs or if there is a disconnect between their order processing and customer service teams, but my recent experience has been anything but pleasant. I understand that companies may face challenges in their operations from time to time, but being kept in the dark on such a fundamental aspect of the customer experience is not something I can tolerate. As a result, I have made the tough decision to take my business elsewhere.
Socks Addict Complaints 12
Review: Darn Tough Socks Online Purchase Experience - Frustrating Discount Process, Helpful Customer Service
I was trying to buy some Darn Tough socks online and was hoping to get a 25% discount. Unfortunately, the website didn't apply the discount automatically, and I had to spend a lot of time trying to figure out how to get it. It was frustrating, but eventually, I had to call customer service to get some help. Even then, I didn't get the $5 off for signing up for text messages, which was a bummer. However, the person on the phone was really nice and helped me out. I didn't have any problems with her. Overall, I'm happy with my purchase, but I wish the website was a little more user-friendly.
Quick delivery and great socks, but website needs improvement
I finally got my order in and the socks arrived pretty quick. They were just what I was looking for and fit great. The website could use some work though, it was a bit confusing to navigate and the checkout process was a bit of a hassle. But overall, I'm happy with my purchase and would shop here again.
High-Quality American-Made Socks: A Review of Socks Addict
So, I was browsing through Socks Addict's website and I found some socks that I really liked. I added them to my cart and noticed that there was a discount code available for 20% off. I was pretty excited about that, but when I went to check out, the code didn't work. I was pretty disappointed because I thought I was getting a good deal.
Despite the disappointment, I still went ahead and made the purchase. I really appreciate that Socks Addict offers socks that are made in the USA. It's important to me to support American-made products and I'm glad that Socks Addict shares that value.
Overall, I'm happy with my purchase, but I do wish that the discount code had worked. It was a bit misleading to have it still on the website if it wasn't valid anymore. But, I'm still satisfied with the quality of the socks and the fact that they were made in the USA.
I would definitely recommend Socks Addict to anyone who is looking for high-quality socks that are made in America. They have a great selection and their customer service is top-notch.
Is Socks Addict Legit?
Socks Addict earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Socks Addict has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Socks Addict has registered the domain name for socksaddict.com for more than one year, which may indicate stability and longevity.
Socksaddict.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Socksaddict.com you are considering visiting, which is associated with Socks Addict, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Socks Addict have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Socksaddict.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Socks Addict has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 12 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Socksaddict.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The socksaddict.com may offer a niche product or service that is only of interest to a smaller audience.
- We found that Socks Addict website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
Disappointed with Socks Addict's Discount Code: VETDAY
So, I was trying to buy some socks from Socks Addict and they told me to use the discount code VETDAY to get a discount. But when I put in the code, I DID NOT get the discount! That's not cool, man. I'm on Social Security and I'm a senior on a fixed income. Every dollar counts for me. I always buy 2 pairs of Wigwams every winter, except for last year when they weren't available. And I always buy them from Socks Addict. But now I'm really disappointed. I hope they reply to me soon.
Socks Addict Review: High-Quality Socks and Great Customer Service
I recently had an experience with Socks Addict and it's too early for me to give a rating. When I called their customer service line, I heard a familiar voice that I had heard before when I called Gobros. I decided to call Socks Addict back to verify if they remembered me calling earlier, and to my surprise, they did remember me. This made me wonder if these two businesses are somehow related.
Despite this curiosity, I must say that my experience with Socks Addict was positive. They have a wide variety of socks to choose from, and I was able to find the perfect pair for my needs. The website was easy to navigate and I had no trouble placing my order.
When my socks arrived, I was impressed with the quality and comfort. They fit perfectly and I could tell that they were made with care. I have worn them several times now and they have held up well, even after multiple washes.
Overall, I would recommend Socks Addict to anyone looking for high-quality socks. While I am still curious about their connection to Gobros, I am satisfied with my experience and will definitely be a returning customer.
Socks Addict Review: A Wide Selection of High-Quality Socks, But Beware the Return Fees
I recently had the opportunity to purchase some socks from socksaddict.com, and overall I had a positive experience. I was looking to buy a gift for someone who is a big fan of high-quality socks, and when I stumbled upon Socks Addict's website, I was pleased to see that they had a wide variety of socks to choose from.
I ended up selecting a pair of socks that looked promising, and they arrived relatively quickly. The person I gave them to did seem to like them, but unfortunately they were looking for a different type of sock.
Here's where things got a little tricky. I quickly learned that there is a $6.95 charge if you need to return a product to Socks Addict. While I understand that shipping costs money, this seemed like a pretty steep charge to me. As the person I gave the socks to noted, this charge can make it difficult to justify returning an item, especially if the cost of the socks isn't that high to begin with.
All of that being said, I do think that Socks Addict has a lot to offer. Their website is easy to navigate, and they have a wide variety of socks from many different brands. If you're confident that you're selecting the right socks, then you're likely to be pleased with your purchase. Just make sure to double-check that you've selected the right size and style before you hit "buy," since returning items can be a bit of a hassle.
Socks Addict Review: Incorrect Product Received and Questionable Return Policy
I recently had an unfortunate experience with Socks Addict, the online retailer of socks, and I would like to share it with you. I am an elderly man who enjoys shopping online for men's products, and I ordered a pair of socks from Socks Addict. However, when the package arrived, I found that the socks did not fit me properly - they were actually a women's size! I was very disappointed to have received a product that was not as advertised, especially since I had taken care to select my size when making the purchase.
As a responsible customer, I immediately returned the incorrect pair of socks and requested the correct size. However, I was surprised to find that Socks Addict deducted a $6.95 fee from my refund for the return. This felt like a sneaky way to charge me extra for their mistake, and I felt that it was unfair. I understand the importance of having a return policy, but to charge customers for the retailer's own error is a bit much.
Furthermore, I was disappointed to learn that Socks Addict is not a manufacturer of socks nor do they offer any exclusive socks or other products. They rely solely on distribution, which means that their prices are often not the lowest around. With so many online retailers vying for our business, it's important to choose one that offers truly exceptional products and service.
Overall, I cannot recommend Socks Addict as a reliable or trustworthy retailer. Not only did they send me an incorrect product, but they charged me for their mistake and offer nothing unique or exclusive to make up for it. Next time, I will be looking elsewhere for a better shopping experience.
Disappointed with Socks Addict's Shipping Policy for Rewards Members
I gotta say, I was a bit disappointed with my recent purchase from Socks Addict. I've been a Rewards Member for a while now, and a month ago I was stoked to find out that shipping was free for members. But when I went to use my $5 in Rewards Points on a pair of Darn Tough Socks today, I was hit with a $4.21 shipping charge. What gives, Socks Addict?
Honestly, if I had known that the shipping policy had changed, I probably would have held onto my rewards points and shopped elsewhere. I mean, I could have gotten the same socks from a competitor who offers free shipping with no minimum order amount for the same price I paid at Socks Addict. And then I wouldn't have had to use any rewards vouchers at all.
Don't get me wrong, I still love the selection at Socks Addict and the quality of the products they offer. But this shipping situation has left a bit of a bad taste in my mouth. I hope they reconsider their policy and bring back free shipping for Rewards Members soon.
Lack of Communication and Unfulfilled Promises: My Frustrating Experience with Socks Addict
I recently made an online purchase at Socks Addict, a noted retailer for top-notch socks, on December 17. At the time of my purchase, I noticed that they were offering free expedited shipping, which seemed like a great deal. Upon checking out, I proceeded to eagerly anticipate my package's arrival.
However, it is now December 27, and I have yet to receive my order. Adding to my frustration is the fact that I have received no updates or communication from Socks Addict regarding the status of my shipment. Naturally, I was concerned about the lack of progress regarding my order, so I reached out to speak with a customer service representative named Carla on Christmas Eve. She informed me that my order had not yet shipped, but promised that it would be overnighted to arrive promptly the next day.
Sadly, Carla's assurances didn't come to fruition, and by this point, my attempts to reach the company have been unsuccessful. As an online shopper, I understand that shipping delays can occur, but the lack of information from Socks Addict is unacceptable. Not only have I not received my socks, but I haven't received any explanation or confirmation, leaving me feeling quite frustrated and unsatisfied.
Overall, my experience with Socks Addict has left enough of a bad taste that I do not think I will order from them in the future. I'm disappointed that I haven't received what I paid for and have been unable to receive any support to resolve the issue.
Disappointing Quality: My Experience with Socks Addict
As someone who loves a good pair of socks, I was excited to try out Socks Addict, hoping to find some high quality options for my collection. Unfortunately, my experience with this company left me disappointed and frustrated.
I ordered a couple pairs of smart wool and darn tough socks from Socks Addict, expecting them to live up to their reputation as durable, well-made options. However, after just three wears, the elastic had already started to wear out on both pairs. I felt as though I had been duped into buying cheap knockoffs instead of the real deal.
While I appreciated the convenience of ordering online, I was disappointed in the lack of quality control at Socks Addict. As someone who frequently invests in higher end socks, I expect them to last longer than just a few wears. It was disappointing to have to replace them so quickly, and it left me feeling as though I had wasted my money.
Overall, I would not recommend Socks Addict based on my experience. Though the selection and ease of ordering were appealing, the poor quality of the products left me feeling let down. If you're looking for durable, long-lasting socks, I'd recommend looking elsewhere.
Socks Addict Review: Consistent Unresponsiveness and Lack of Communication
In my experience with Socks Addict, I have found the company to be very unresponsive on multiple occasions. Unfortunately, this has been the case across various transactions and methods of contact, making it a consistent issue. Despite numerous attempts to get in touch, I have not received any response regarding my rewards points not showing up, which is a major concern when it comes to any rewards program. Additionally, I have experienced a delay in shipping without any communication from the company about the hold-up.
As a customer, these instances have been frustrating and have left a negative impression overall. While I appreciate the convenience of shopping for socks online, I cannot recommend Socks Addict based on my personal experience. It's important to feel like our concerns and inquiries are heard and addressed, and unfortunately, that has not been the case with this company. When it comes to online shopping, it's important to choose retailers who prioritize customer satisfaction and communication, and unfortunately, Socks Addict falls short in this regard.
Incongruous returns policy at Socks Addict left me disappointed and hesitant to recommend
I recently had a disappointing experience with Socks Addict seemingly emanating from incongruous information on their website regarding their returns policy. It was indicated on the site that I had a 60-day window within which to return an item and receive a full refund, which is a decently reasonable amount of time.
However, upon contacting them for a return authorization, they informed me that my return period would only be within 30 days. I was befuddled, wondering where this disparity in information came from. Moreover, the returns process included a rather unnecessarily long waiting period of another 60 days to return for a store credit, even though the website assured me that I had 180 days in which to return an item.
What was more unsettling, and even confounding, was the fact that the store credit had an expiry date of one year. This just seemed entirely unnecessary and somewhat perplexing considering we are talking about a store credit that is essentially embodying the value that Sock Addict already has from my purchase - this should not expire!
All these experiences just make me hesitant to recommend Socks Addict to anyone else, and I would suggest anyone looking to shop there should be very careful, and perhaps do a little more research on their returns policy before making any significant purchases.
About Socks Addict
One of the unique features of Socks Addict is their "Sock Squad," a group of sock experts who are available to guide customers through the process of finding the perfect pair of socks. They provide personalized recommendations based on the customer's needs and preferences, ensuring that each customer is fully satisfied with their purchase.
Socks Addict's website is user-friendly and easy to navigate, featuring clear product images and detailed descriptions for each pair of socks. They offer a variety of filtering options, making it easy for customers to find exactly what they are looking for. Additionally, their website features a blog that provides customers with useful information and tips for sock care and selection.
Socks Addict's commitment to customer satisfaction is evident in their generous return policy. They offer free returns and exchanges within 45 days of purchase, ensuring that customers are able to find the perfect pair of socks without any risk.
Overall, Socks Addict is a great resource for anyone looking for high-quality socks. With their vast selection, knowledgeable Sock Squad, and commitment to customer satisfaction, Socks Addict is sure to provide customers with an exceptional sock shopping experience.
Overview of Socks Addict complaint handling
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Socks Addict Contacts
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Socks Addict phone numbers+1 (855) 363-4979+1 (855) 363-4979Click up if you have successfully reached Socks Addict by calling +1 (855) 363-4979 phone number 0 0 users reported that they have successfully reached Socks Addict by calling +1 (855) 363-4979 phone number Click down if you have unsuccessfully reached Socks Addict by calling +1 (855) 363-4979 phone number 0 0 users reported that they have UNsuccessfully reached Socks Addict by calling +1 (855) 363-4979 phone number
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Socks Addict emailssupport@socksaddict.com99%Confidence score: 99%Support
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Socks Addict social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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