Socks Addict’s earns a 1.0-star rating from 0 reviews and 12 complaints, showing that the majority of sock enthusiasts are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Review: Darn Tough Socks Online Purchase Experience - Frustrating Discount Process, Helpful Customer Service
I was trying to buy some Darn Tough socks online and was hoping to get a 25% discount. Unfortunately, the website didn't apply the discount automatically, and I had to spend a lot of time trying to figure out how to get it. It was frustrating, but eventually, I had to call customer service to get some help. Even then, I didn't get the $5 off for signing up for text messages, which was a bummer. However, the person on the phone was really nice and helped me out. I didn't have any problems with her. Overall, I'm happy with my purchase, but I wish the website was a little more user-friendly.
Quick delivery and great socks, but website needs improvement
I finally got my order in and the socks arrived pretty quick. They were just what I was looking for and fit great. The website could use some work though, it was a bit confusing to navigate and the checkout process was a bit of a hassle. But overall, I'm happy with my purchase and would shop here again.
High-Quality American-Made Socks: A Review of Socks Addict
So, I was browsing through Socks Addict's website and I found some socks that I really liked. I added them to my cart and noticed that there was a discount code available for 20% off. I was pretty excited about that, but when I went to check out, the code didn't work. I was pretty disappointed because I thought I was getting a good deal.
Despite the disappointment, I still went ahead and made the purchase. I really appreciate that Socks Addict offers socks that are made in the USA. It's important to me to support American-made products and I'm glad that Socks Addict shares that value.
Overall, I'm happy with my purchase, but I do wish that the discount code had worked. It was a bit misleading to have it still on the website if it wasn't valid anymore. But, I'm still satisfied with the quality of the socks and the fact that they were made in the USA.
I would definitely recommend Socks Addict to anyone who is looking for high-quality socks that are made in America. They have a great selection and their customer service is top-notch.
Is Socks Addict Legit?
Socks Addict earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Socks Addict has registered the domain name for socksaddict.com for more than one year, which may indicate stability and longevity.
Socksaddict.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Socksaddict.com you are considering visiting, which is associated with Socks Addict, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Socks Addict have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Socksaddict.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Socks Addict has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 12 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Socksaddict.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The socksaddict.com may offer a niche product or service that is only of interest to a smaller audience.
- We found that Socks Addict website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
Disappointed with Socks Addict's Discount Code: VETDAY
So, I was trying to buy some socks from Socks Addict and they told me to use the discount code VETDAY to get a discount. But when I put in the code, I DID NOT get the discount! That's not cool, man. I'm on Social Security and I'm a senior on a fixed income. Every dollar counts for me. I always buy 2 pairs of Wigwams every winter, except for last year when they weren't available. And I always buy them from Socks Addict. But now I'm really disappointed. I hope they reply to me soon.
Socks Addict Review: High-Quality Socks and Great Customer Service
I recently had an experience with Socks Addict and it's too early for me to give a rating. When I called their customer service line, I heard a familiar voice that I had heard before when I called Gobros. I decided to call Socks Addict back to verify if they remembered me calling earlier, and to my surprise, they did remember me. This made me wonder if these two businesses are somehow related.
Despite this curiosity, I must say that my experience with Socks Addict was positive. They have a wide variety of socks to choose from, and I was able to find the perfect pair for my needs. The website was easy to navigate and I had no trouble placing my order.
When my socks arrived, I was impressed with the quality and comfort. They fit perfectly and I could tell that they were made with care. I have worn them several times now and they have held up well, even after multiple washes.
Overall, I would recommend Socks Addict to anyone looking for high-quality socks. While I am still curious about their connection to Gobros, I am satisfied with my experience and will definitely be a returning customer.
Socks Addict Review: A Wide Selection of High-Quality Socks, But Beware the Return Fees
I recently had the opportunity to purchase some socks from socksaddict.com, and overall I had a positive experience. I was looking to buy a gift for someone who is a big fan of high-quality socks, and when I stumbled upon Socks Addict's website, I was pleased to see that they had a wide variety of socks to choose from.
I ended up selecting a pair of socks that looked promising, and they arrived relatively quickly. The person I gave them to did seem to like them, but unfortunately they were looking for a different type of sock.
Here's where things got a little tricky. I quickly learned that there is a $6.95 charge if you need to return a product to Socks Addict. While I understand that shipping costs money, this seemed like a pretty steep charge to me. As the person I gave the socks to noted, this charge can make it difficult to justify returning an item, especially if the cost of the socks isn't that high to begin with.
All of that being said, I do think that Socks Addict has a lot to offer. Their website is easy to navigate, and they have a wide variety of socks from many different brands. If you're confident that you're selecting the right socks, then you're likely to be pleased with your purchase. Just make sure to double-check that you've selected the right size and style before you hit "buy," since returning items can be a bit of a hassle.
Socks Addict Review: Incorrect Product Received and Questionable Return Policy
I recently had an unfortunate experience with Socks Addict, the online retailer of socks, and I would like to share it with you. I am an elderly man who enjoys shopping online for men's products, and I ordered a pair of socks from Socks Addict. However, when the package arrived, I found that the socks did not fit me properly - they were actually a women's size! I was very disappointed to have received a product that was not as advertised, especially since I had taken care to select my size when making the purchase.
As a responsible customer, I immediately returned the incorrect pair of socks and requested the correct size. However, I was surprised to find that Socks Addict deducted a $6.95 fee from my refund for the return. This felt like a sneaky way to charge me extra for their mistake, and I felt that it was unfair. I understand the importance of having a return policy, but to charge customers for the retailer's own error is a bit much.
Furthermore, I was disappointed to learn that Socks Addict is not a manufacturer of socks nor do they offer any exclusive socks or other products. They rely solely on distribution, which means that their prices are often not the lowest around. With so many online retailers vying for our business, it's important to choose one that offers truly exceptional products and service.
Overall, I cannot recommend Socks Addict as a reliable or trustworthy retailer. Not only did they send me an incorrect product, but they charged me for their mistake and offer nothing unique or exclusive to make up for it. Next time, I will be looking elsewhere for a better shopping experience.
Disappointed with Socks Addict's Shipping Policy for Rewards Members
I gotta say, I was a bit disappointed with my recent purchase from Socks Addict. I've been a Rewards Member for a while now, and a month ago I was stoked to find out that shipping was free for members. But when I went to use my $5 in Rewards Points on a pair of Darn Tough Socks today, I was hit with a $4.21 shipping charge. What gives, Socks Addict?
Honestly, if I had known that the shipping policy had changed, I probably would have held onto my rewards points and shopped elsewhere. I mean, I could have gotten the same socks from a competitor who offers free shipping with no minimum order amount for the same price I paid at Socks Addict. And then I wouldn't have had to use any rewards vouchers at all.
Don't get me wrong, I still love the selection at Socks Addict and the quality of the products they offer. But this shipping situation has left a bit of a bad taste in my mouth. I hope they reconsider their policy and bring back free shipping for Rewards Members soon.
Lack of Communication and Unfulfilled Promises: My Frustrating Experience with Socks Addict
I recently made an online purchase at Socks Addict, a noted retailer for top-notch socks, on December 17. At the time of my purchase, I noticed that they were offering free expedited shipping, which seemed like a great deal. Upon checking out, I proceeded to eagerly anticipate my package's arrival.
However, it is now December 27, and I have yet to receive my order. Adding to my frustration is the fact that I have received no updates or communication from Socks Addict regarding the status of my shipment. Naturally, I was concerned about the lack of progress regarding my order, so I reached out to speak with a customer service representative named Carla on Christmas Eve. She informed me that my order had not yet shipped, but promised that it would be overnighted to arrive promptly the next day.
Sadly, Carla's assurances didn't come to fruition, and by this point, my attempts to reach the company have been unsuccessful. As an online shopper, I understand that shipping delays can occur, but the lack of information from Socks Addict is unacceptable. Not only have I not received my socks, but I haven't received any explanation or confirmation, leaving me feeling quite frustrated and unsatisfied.
Overall, my experience with Socks Addict has left enough of a bad taste that I do not think I will order from them in the future. I'm disappointed that I haven't received what I paid for and have been unable to receive any support to resolve the issue.
Disappointing Quality: My Experience with Socks Addict
As someone who loves a good pair of socks, I was excited to try out Socks Addict, hoping to find some high quality options for my collection. Unfortunately, my experience with this company left me disappointed and frustrated.
I ordered a couple pairs of smart wool and darn tough socks from Socks Addict, expecting them to live up to their reputation as durable, well-made options. However, after just three wears, the elastic had already started to wear out on both pairs. I felt as though I had been duped into buying cheap knockoffs instead of the real deal.
While I appreciated the convenience of ordering online, I was disappointed in the lack of quality control at Socks Addict. As someone who frequently invests in higher end socks, I expect them to last longer than just a few wears. It was disappointing to have to replace them so quickly, and it left me feeling as though I had wasted my money.
Overall, I would not recommend Socks Addict based on my experience. Though the selection and ease of ordering were appealing, the poor quality of the products left me feeling let down. If you're looking for durable, long-lasting socks, I'd recommend looking elsewhere.
Socks Addict Review: Consistent Unresponsiveness and Lack of Communication
In my experience with Socks Addict, I have found the company to be very unresponsive on multiple occasions. Unfortunately, this has been the case across various transactions and methods of contact, making it a consistent issue. Despite numerous attempts to get in touch, I have not received any response regarding my rewards points not showing up, which is a major concern when it comes to any rewards program. Additionally, I have experienced a delay in shipping without any communication from the company about the hold-up.
As a customer, these instances have been frustrating and have left a negative impression overall. While I appreciate the convenience of shopping for socks online, I cannot recommend Socks Addict based on my personal experience. It's important to feel like our concerns and inquiries are heard and addressed, and unfortunately, that has not been the case with this company. When it comes to online shopping, it's important to choose retailers who prioritize customer satisfaction and communication, and unfortunately, Socks Addict falls short in this regard.
Incongruous returns policy at Socks Addict left me disappointed and hesitant to recommend
I recently had a disappointing experience with Socks Addict seemingly emanating from incongruous information on their website regarding their returns policy. It was indicated on the site that I had a 60-day window within which to return an item and receive a full refund, which is a decently reasonable amount of time.
However, upon contacting them for a return authorization, they informed me that my return period would only be within 30 days. I was befuddled, wondering where this disparity in information came from. Moreover, the returns process included a rather unnecessarily long waiting period of another 60 days to return for a store credit, even though the website assured me that I had 180 days in which to return an item.
What was more unsettling, and even confounding, was the fact that the store credit had an expiry date of one year. This just seemed entirely unnecessary and somewhat perplexing considering we are talking about a store credit that is essentially embodying the value that Sock Addict already has from my purchase - this should not expire!
All these experiences just make me hesitant to recommend Socks Addict to anyone else, and I would suggest anyone looking to shop there should be very careful, and perhaps do a little more research on their returns policy before making any significant purchases.
Overview of Socks Addict complaint handling
-
Socks Addict Contacts
-
Socks Addict phone numbers+1 (855) 363-4979+1 (855) 363-4979Click up if you have successfully reached Socks Addict by calling +1 (855) 363-4979 phone number 0 0 users reported that they have successfully reached Socks Addict by calling +1 (855) 363-4979 phone number Click down if you have unsuccessfully reached Socks Addict by calling +1 (855) 363-4979 phone number 0 0 users reported that they have UNsuccessfully reached Socks Addict by calling +1 (855) 363-4979 phone number
-
Socks Addict emailssupport@socksaddict.com99%Confidence score: 99%Support
-
Socks Addict social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
- View all Socks Addict contacts





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!