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I came across this company on the internet. Did some research everything looked great, until i started reading the bad history and reviews on this company. You are now warned to stay away from this company. If you like to put your money in the garbage then they are great for you, but you if you like to make a smart investment that again stay away!. I have included a photo in which may help you understand. This company post the bbb reliability program on their site and you can click the link which will take you to their bbb page. I cant possible understand what they could have done to have their bbb accreditation revoked. I would probably feel more comfortable seeing that they have an "f" rating rather than revoked accreditation. Furthermore they have to be complete imbeciles to even keep the bbb reliability link on their site! How reliable are you when you cant even maintain your accreditation. Please see the image and i hope you have learned to stay away from endurance warranty services scam. Please do not get scammed into the endurance warranty services scam. It is easy to fall for the endurance warranty services scam but you can help yourself by doing research prior to purchasing the endurance warranty services scam. This way you do not get scammed by then endurance warrant services scam! Thank you
The complaint has been investigated and resolved to the customer's satisfaction.
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I bought a $4067 warranty that covered nothing on my vehicle that needs repairing. They find a reason why it's not covered. My ac compressor went out on my 2014 BMW 550i that states the ac compressor is covered and clutch which all in one piece replacement. Endurance claim adjustment A-hole stated that the clutch is not covered, claim denied. Got a P0300 code which is a misfire or multiple misfiring of the cylinders, that's not covered as well. My warranty is already paid for until April 26th 2024. I called Endurance to ask what was covered, the agent stated on the phone that the AC compressor and clutch was covered after mentioning engine, transmission and etc was covered. I said hold up I was denied a claim based on my AC compressor and clutch which is one piece replacement. The agent then said oh the clutch is not covered. I stated you just said it was covered and now your changing up and saying it's not? The is a shady business practice! DO NOT BUY INTO THIS ENDURANCE OR ANY WARRANTY SERVICE BUSINESS! IT'S ALL LIES TOO TAKE YOUR MONEY!
We're sorry to hear about your experience and we'd be glad to look into this a little more for you. Please give us a call at 866-432-4443 or email us at CustServ@endurancedirect.com.
Thank you,
Customer Care
Endurance
Was there a resolution to this? I am going through the exact same thing.
You people are scammers and frauds. You know it and the public is wising up. You didn't steal much from me, and you'll steal no more!
Got a letter from them (Endurance) about a price increase that would take place effective 10/27/22. The letter clearly stated call before 10/27/22. So I call and this guy tells me all about how much it's going to cost for this extended warranty. After he goes through his spill, I say to him let me speak with my wife and call you back. He precedes to tell me calling back will be too late to reserve these prices. I then reiterate, that the letter states I have until 10/27/22 to call before the price increase. So I asked him, if I hadn't called you today and waited until tomorrow to call you wouldn't we be having this same conversation? He promptly replied "no". Again, I reiterated that letter I received in the mail stated I had until 10/27/22. He then told me if I didn't accept the warranty now, that he would put in the notes I declined. I told him to go right ahead. He was pressing to get a $199 dollar deposit. The bottom line is one, they don't honor the date on their own letter and two, he pressed the issue because he knew if I called back and decided to take the deal, someone else would get the commission.
I don’t want this scam I don’t have a car for Vehicle information.
Please explain to me…if this is not a scam company… Then why did I receive a letter indicating a price increase on my warranty when my car is over 20 years old and has no warranty, has not had a warranty in over 15 years …..yet this company is increasing the cost of my warranty can you please explain that to me … without it being a scam
this company is a scam will not pay you your money back that they owe you
I have had an Endurance policy for almost three years. I attempted to file a claim with them for a covered repair, and was told that there was a "mileage discrepancy" from when I bought the vehicle. Apparently, the dealership wrote the auction house mileage on our forms, but listed it on CARFAX at the mileage when it was put on their lot, which was 150 miles later. They said that they would re-write the policy to change the mileage error, but that the repairs that I need NOW would not be covered. I am demanding that I be given a full refund of all monies paid to them, because they have breached our contract.
ANy resolution to this?
I was notified that my warranty wouldn't be covered at the current price. I tried to determine which vehicle they were talking about but they wanted me to disclose what my most recent automobile purchase was. They should already know that, but they said my disclosure was part of the 2 step verification process. Turns out, my warranty was offered through the manufacturer, not a 3rd party, and this notification was sent presorted std mail, (Junk Mail is ALWAYS presorted std mail). Don't fall for this one. And ALWAYS check the postage on official looking correspondence. The genuine article will be sent 1st Class
this company is a piece of [censored] dont buy they will [censored] you
endrance is the worst company in the world dont buy if you do you will get [censored]ed
It's a scam. I got a letter from Endurance stating my extended warranty will be subject to a price increase on December 1st (one week away). Now mind you my car is a new 2022 Mercedes Benz 350 GLE. The car already came with a 5 year manufactures warranty. Why would I get an extended warranty on a car that's only 6 months old? My salesman at Mercedes told me it's a scam and throw the letter away, but I couldn't resist. I called the number on the letter and a woman answered. I told her that I received their letter and I wanted to contact them before the December 1st "deadline". I gave her the customer number on the letter and she called me by my name ( scary). She told me not to worry and that she'll get me signed up with coverage. I asked,"Sign me up? But I'm already signed up, right?" She stammered a bit and changed her approach and said, " Oh, yes. I see it right here. Yes. So you want to pay the price increase today, right?" I got her. I asked her why would anyone sign up for extended coverage on a brand new car? She told me people do it all the time and it's the smart thing to do. I told her she's full of [censored], that this is a scam and I hung up on her. She called me right back and shouted, " How dare you use fowl language with me!" I told her it was easy, told her to go fu*k herself and hung up again. It was fun to tell a scammer off, but stay away from Endurance.
After I went on the website looking for a quote being that mine expire in 3k miles. They have been repeatedly calling & just ringing down my phone. I finally answered a few minutes ago, seems like candy lane but when they asked for my vin number they have spoken quietly … very sneaky & I haven’t even put I lived in the area I did I put Brooklyn .. anyways I won’t interfere with any fraudulent warranties & don’t even like giving these numbers such as banks my social because they could be frauds.. it’s dangerous to use a cellular device smh
Company sending out spam in spoofed, untraceable emails, with redirected untraceable web links.
No reputable company would send spam from spoofed email accounts. DO NOT BUY FROM THIS COMPANY. See attached image
company uses scam email blasts using spoofed email sources that are untraceable. Weblinks are redirects and untraceable so they cannot be reported and stopped. NO REPUTABLE COMPANY would use untraceable email sources with weblink redirects like this. See attached image. DO NOT BUY FROM THIS COMPANY.
it’s a scam lol don’t trust the letters they give you. Rebecca Patterson doesn’t exist.
The company sends obnoxious spam with image only links and lots of dummy text to try to beat spam filters. Don't touch.
I purchased endurance warranty for my grandson 2015 dodge charger. In October of 2022 I payed the fee of $140 to start the warranty and $112 per month policy fee. And his car needed repairs they would not honor the repair costs. They gave me all sorts of excuses. So I canceled the policy. I asked for my money back the sent me check for $40 today.
i have told agent several times to stop harassing me by sending me letters every week and it has not stopped.
This is a scam. Pure and simple. This is NOT a real company. I knew it was a scam because I got a letter a month ago that this warranty was expiring in a week and a half and I ignored it, only to get the exact same letter today saying that it was going to expire...in 1.5 weeks from today. So on my lunch break at work I called them and pretended to go along with it just to waste their time and then when they asked me for my credit card I let them know they are scamming pieces of [censored] and that I only wanted to waste their time and that they could eat [censored]. I encourage you guys to do the same. Best part about [censored]ing with scammers is you dont feel bad at all talking [censored] to them lol they are such lowlives and are not worthy of existence. All they are doing is stealing money and oxygen