Endurance Warranty Services review: Warranty coverage

bought the warranty on my 164k milage suv when selling me the policy the agent said since it has over 164k my car will be needing repairs and it is good idea to buy warranty, and convinced me to buy their warranty, I bought almost $8k warranty. needed a repair after almost 2000 miles . endurance said there was a milage discrepancy. Come to find out there was an error in the milage reported by a shop during intake by their receptionist . over 10 hrs and over 7 days endurance had me get documents and service records from my dealership and another mechanic shop that showed the mistake, they also told me to get documentation from the shop that made the milage mistake showing that they there was no work done and did not charge for service, i did that, they told me that the milage discrepancy has been resolved cos i provided documents so it was resolved now but that they would not cover repair. Seems like they wanted an excuse not to cover the repair of my covered car , will not use them again. They need to pay for the repair that is correctly covered . I have recorded conversations with endurance and it’s agents , that shows clearly that endurance does not want to pay for a covered service with the excuse that there was a mile discrepancy which is baloney cos all the agents and the facts show there was no discrepancy. then i asked for my full refund since they would not honor the coverage i bought . the agen Aleem said i would get it and he would escalate the refund . more than a week later no refund and no coverage . i filed a bbb complaint and an agent called me to basically tell me that i will only get the full refund Akeem

had promised me only if i sign a release . I said i want my full redund that Akeem had promised me and i should not be extorted into signing a release to get my full refund that was already promised me. This company has very very shady practices , they seem happy to take my money but are reluctant to provide services still waiting on my full refund for my purchase of warranty that was not covered when i needed it