Enjaz Bank
Reviews and Complaints

The payment has been reached in beneficiary account, but the bank authorities not ready to pay, the are saying that the remitter's bank should order to us to pay. When I go to branch many time to say like this, but the bank authorities not ready to listen any thing and saying we have send my money to beneficiary account already and we will not do anything.

Please take action soon.

Virendra sita ram

Transferred 4500 sar into enjaz account in app. Troed transferring same to my indian account but everytime same error received from enjaz app 'service is not available now. Please try again later '. Have contacted customer service many times but no result. Everytime they ask to send screenshot to customercare email id. Urgently need money in indian account but this stupid app of stupid bank not resolving issue : (tried in branches also, there also they are not helping. Please help me to resolve this issue.

Thanks.

Vaibha jindal

The date was 24/08/2023

I was transferred Sar-1126.59 to A beneficiary that name is

BALADIN AMIN

SA97302000000000BD068494 .

But this money still holding somewhere.

Didn't transfer.

Please help me with this.

I am giving you my account statements.

It was my last transaction.

Please refund my money,otherwise transfer it to that beneficiary.

I have enjaz visa card i try to transfer money from my enjaz card to stc pay they showing me transaction not allowed what is this problem. Can you solve this as soon possible if i try to transfer money from another card can transfer but if i try from enjaz card i cant transfer they showing me transaction not allowed kindly please solve this problem

On September 5, I transferred the money to my personal account in Pakistan, which is in Meezan bank. But the money has not been received yet, today is 12th September.

The reference is ; FT22248214562940

I am Neil Carreon Villaflor, with iqama number [protected], I sent the money to a separate account for my family for Laika Kimura and Lea M. Madriaga on August 01, 2022 (see attached) and I had multiple calls for your office to assist with this problem, but until now nothing has happened please be

I am a long-time patron of your bank I hope you give good service to your customers.

Please I need immediate response and solutions. Thank you

Neil Villaflor

Regard

Akbal Ahmad

Contect ,,, +[protected]

dear sir,,

I have sent money to State Bank of India on 29/06/2022

Till now the money has not been credited in my account and neither did I get the riyal here.

I am very upset for this money

I also asked Injaz Bank for refund

Till now talked to your Injaz Bank stap more than 50 times

But I am given 2 days 5 days time

But my problem is not solved

Sir what is my mistake in this

i am misskin man

please helf refund my money i will be thankful to you,

My request number

1-[protected]

Please help

Debit transfer international: Enjaz Easy

Country: Philippines

Receiver: RIZZA R FLORES

Sender: MAY

Bank Name: Metro Bank

Transfer No: FT22215436841603

Amount: 350 SAR

Fees: 14.00 SAR

Date: 2022/08/03 08:36

Last june 19,2022 at 10:33 am i went to enjaz batha to send money, at first it was okay the money was deducted on my atm i received also message that it was already deducted but when my atm card went out it appears in the monitor of the machine and in the receipt that the transaction was unsuccessful, i went to the manager and he said it will take 10 mins and after tjat it takes 2hours waiting they didnt do anything, i called my bank and raised a claim for refund, and they said it will take 14 working days, the problem is i will go exit, i called the costumer service of enjaz and they said its from my bank. Is there any way to speed up the refund in my account and does the account closed once i left the kingdom?

I have Made Swift transfer 50 CAD through enjaz on-line on 27th May 2022 from Saudi Arabia to Canada, but not reached the beneficiary till now. My transaction reference Number given below.

FT [protected]

Please check and make the transfer complete

The team at Mushriff mall has been very unprofessional and unethical in their approach. They have no knowledge about the work and services they are providing to people with their services. They charges are high and they don’t provide proper feedback. I have been waiting patiently in the entire 2months for my for money back and for which the didn’t provide me a receipt copy and the managers deny me on checking their records. This is unacceptable from organization who is just their to eat people hard earn money and make difficult times more harder to get around with information.

i was able to pay my credits in tabby but it shows always payment failed.

The staff is asking for money for the updation for filling up the form and they are not caring at all.location is Alula in madina

Please account is worng refund my money

Dear,

I Transfer money to Pakistan my Pakistan Allied bank account from Albilad Bank App, the Pakistan allied account not correctly submitted, i cannot received money in Pakistan, I went to Albilad bank, but bilad customer service said to contact Enjaz service center. i request please cancel this transaction and return amount in Albilad account, thanks JazzakAllah khair

Name. Tajmmal Hussain Ali Muhammad

mobiles, [protected]

Iqama, [protected].

On 1st of May I have transferred money to India through Enjaj mobile app on my by Non Resident bank account, on not receiving money till 7th I went to nearest branch of Enjaj in Riyadh, they informed me that your not transferred due issue related with their partner bank in India. On their suggestion they asked me request for refund the amount, but they at that time they didn't inform me how long it will take, after made the request they told me it will take 10 working day. Since from since from 17th I have been calling Enjaj every single day to chase my money refund, they just pushing the ball here and there. Since today on 25th they need another 2 working days to release the money.

The service of Enjaj is not transparent and some of the customer care agents do not respond well on the issue. I have failed to understand them that how its important to send the money to my family back in India.

In this current digital banking, why a customer have to wait for money transfer or if the bank failed why he need to wait for long to get the refund, is complete unacceptable.

Being new in Riyadh, Saudi Arabia, I am helpless and frustrated with banking services.

Sir I had invested money from 15 deen bank. in my personal account and that money has not reached me yet. I had deposited money from my uncle's companion boy's account with the ID in his account and that money has not reached my account. 15:00 It's been 15 days please

FT22139526781128

I sent the money yesterday through enjaz ATM. The recepient today checked through bank and bank said no transaction is done. My iqama number is [protected] and mobile is [protected]. Please try to resolve because I am embarrassed Infront of the recepient.

Sender cif [protected]

Dear Sir,

I have made a transfer through Enjaz mobile app ref. FT22137602234691 at 11:13 AM today 17 May, 2022 but it is not yet transferred to the account.

Please do the needful

How can I get back my fund that wasnct claimed. I sent remittance to philippine account, amounting 306 riyals. Last april 28, 2022. 12:28 am thru enjaz app. With the tracking number ft22118004524090. I notice it was saying suspended transaction. Please help me back my funds. I need it to buy medicine. Thank you.