Enjaz Bank’s earns a 1.1-star rating from 66 reviews, showing that the majority of customers are dissatisfied with banking services.
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Money transfer
26/03/2022 I was make money transfer but still not received
Desired outcome: Please refund
Money transfer
26/3/2022 I make money transfer still not received
Desired outcome: Please refund
Payment transfer refund
Sir, I sent some money a few days ago. It did not reach my Pakistani bank account. This is my money from which I had purchased.
Desired outcome: Transaction refresh number (FT22077641955300)
No receive until now i send money on friday
Have a good day sir..i will do respect i can do send money on friday but until now no receive my send money my wife.pls pls action my complain thank you
International transfer
Very bad service,I have sent 100SAR but only sent 15 Sar deduction .u r app full prblm not clear
Desired outcome: Pls refund my money
FT22038939206222
My mani not receve my neme missing plesce my tranction cancal my refund my account
Payment not received, I send pakistan meezan bank (ft22013876013475)
13 Jan 2022 (FT22013876013475)
[protected]
I was send online transfer to Meezan Bank Rawalpidi Branch Code (0828)
SR 1686, I still did not received, I was called Enjaz helpline number they said to me I wiil go Enjaz Bank to update my Personal Informations.
I went Aqqriq Branch but they told me they will today update wtih phone call but they did not feed back me.
Name. Muihammad Imran
F. Name Muhammad Khan
NIC. [protected]
Passport Number. CL1223923
IQMA Number. [protected]
Nationalist. Pakistani
I was send Online Money to my wife her Name Rameen Khan
AC Number. [protected] Meezan Bank
Desired outcome: 1686SR
International transfer not received
inter national transfer to the federal bank India on 20th November not received yet
please help me to find out the reason
remittance send not received
i have send money from enjaz application . with Reference no .Ft21290628105175. from app status show send . but when i checked the status of remittance it shows an error. kindly help me out.
Refund my international transfer
Please priority may refund
Money transfer international
Money transferred through Enjaz application by providing my resident ID [protected] but unfortunately money debited from my alrahji bank account and failed in Enjaz application. So need to check to revert my money back to the alrahji bank.
Self service mechine
Aslamimulikum
My name is Rashid Mahmood
Dear sir
Enjaz branch south khaldiya 334
City DAMMAM
Sir here self service mechine but self service mechine is every time problem
Sir Whenever you see a problem of registered timeout, please solve it so that people can easily send money to their own country.
cashier behaviour
dear support,
cashiers in some branches are not respecting the queues and mis-behaving, things happened yesterday in al muruj branch riyadh in ladies section between 2:30 and 3:00PM.
his only reason, when i complained, that system was down in the morning and she is back now when in front of us, she gave him money and fill the paper when the queue was waiting. only reason because she is wearing glasses and handling nice bag.
i complained to the manager but no action taken he tried to cool me down.
it's a respectful company, hopefully you will investigate about it as cashier said wait otherwise i will not do your transaction, let me finish with her.
understand your cooperation for your reputation and customer service support.
regards
Yes is true
I send mony by enjaj app to mada card from al Rajshri, money is deducted but did not reach in India, transaction is suspended.
Reference number FT21229178104304
I want refund my money, so how will get refund my money. Please help me.
I send money 17/08/2021
I complain to Enjaz bank but not yet any positive response.
So solve my problem and give me return my money.
My transactions is suspended so refund my money.
I am Mohammed salim ansari from Saudi Arabia.
Please solve my problem
Money transferred via online banking was not yet received from the bank
I transferred money online last 29th of July thru bank account in Indonesia, named bank mandiri, but I was informed that until now it was not yet received, I ask customer service and there's no any problem with transfer, no reverse transfer notes too.how can I track the money sent there? How can I verify there myself?What I should do?please help me.thank you
Desired outcome: Ff up why Money transferred not yet received
Did they already received the money?
Transaction
I made a transaction to my enjaz account but UpTo now there is not acknowledgement that it reaches to my account and I even check the balance there is nothing
Dear Customer, we received your request number 1-[protected] To follow up please contact our Albilad Phone [protected] It?s our pleasure to serve you
Dear Customer, we received your request number
1-[protected]
To follow up please contact our Albilad Phone
[protected]
It?s our pleasure to serve you
Desired outcome: Result
Transfer money
I transfer money 50 royal from enjaz account to my stc account 8 days ago but money is not reached in my stc account...
Good
Hi sir iam mustaq Ahamed 21.05.2021 money sending India today de India account not sending money
Remittance
Dear Enjaz,
I try to send money as part of my benefits in the company where I work. date is: April 14, 2021 @ around 13:48. The problem is Enjaz branch in batha fails to give me transaction slip only POS slip, saying there is a problem and I have to wait 24hrs to clears things up.
Up to this moment I have already called the branch manager, there is no solution yet to my problem. Hoping for your prompt action regarding this matter.
Best Regards,
Manolo delos Reyes
Did they already received the money ?
sir any update to your remittance? was it credited to your beneficiary?
Enjaz Bank Reviews 0
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Overview of Enjaz Bank complaint handling
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Enjaz Bank Contacts
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Enjaz Bank phone numbers+966 920 011 541+966 920 011 541Click up if you have successfully reached Enjaz Bank by calling +966 920 011 541 phone number 36 36 users reported that they have successfully reached Enjaz Bank by calling +966 920 011 541 phone number Click down if you have unsuccessfully reached Enjaz Bank by calling +966 920 011 541 phone number 18 18 users reported that they have UNsuccessfully reached Enjaz Bank by calling +966 920 011 541 phone number
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Enjaz Bank emailsenjaz@bankalbilad.com100%Confidence score: 100%Support
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Enjaz Bank addressP.O.Box 140, Riyadh, 11411, Saudi Arabia
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Enjaz Bank social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 23, 2024
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