Enjaz Bank
Reviews and Complaints

My complent about Transfer my money cut no showing my reference number and after money cut the enjaz app showing service is not available how can I take my money back please tell me

Dear sir i am enjaz bank custmer my mony no refund in my account please sir i request you my mony credite my account

Asalamalakum

I am Dr shanoo sheikh. I wanted to send money to India. I came to Enjaz alrabi branch.in the past I send the money from same branch but there was one figure missing so I had problem. Today I came again to submit money and just to cross check I was checking my account no so everything goes well. there is one teller with the name Abdul aziz busy with phone and literally he shouted me and used language which was horrible. I was embrassed in front of all. kindly look into the matter

As on 11.02.2021 itransfer sar 4757.84 to my brother through enjaz easy transfer to pakistan through united bank limited, but aid amount still not transfer since 5 days, generally amount transfer in few hours.

Need help to resolve the issue and quick transfer to my family.

Regards

I'm Melannie N. Gomba, i send money enjaz sari branch on january 29 2021 to my bdo kabayan account amounting 475sr but its already 3 days and still not credited to my account. I always send money to my account and it only took 2 to 3 hours and it will be credited., but now its already 3 days. What will i do, , my family needs the money. Why like that?

Sir
Please make the necessary correction on the name of beneficiary. It should be Cherryl B. Lanit.
The one used was cherry. Please change so I can receive the money. Thank you in advance
Transaction reference# ft21021126234390
My friend send money to my bank account in the Philippines but I know it will not appear on my account because of wrong spelling of my name. The transaction was made thru online Enjaz application.

I transferred money from my NCB account to Enjaz bankalbilad account on 25 October 200 SR and 26 October 7000 SR but it's not appearing in my account balance it's shows me balance zero(0)
Kindly check attached screen shot and resolve this issue as soon as possible. My complaint number regarding the same issue as follows [protected]

Until not shown in Pakistan bank systems . My ref no FT [protected]

yesterday i send money but when the teller type the name of beneficiary wrong spelling now my beneficiary cannot claim my remittance from Harlene Tolentino he made Harlene Toletuno. this teller write letter I in the original paper then he take picture but until now cannot claim yhe money very important because for hospital bill, your service charge is too much expensive but what i got is inconvenient and stress

Hello sir!
My name is Muhammad Imran Nabi
Sir, I had sent the money to Pakistan through Bank Albilad but the money had not arrived and I later went and lodged a complaint and canceled the transfer. But money did not refund me. Enjaz officer say that your money will come in the bank account but after 1 week is passed there is no money in the account till now. Please sir help me about this problem
My transfer detail check in below.
And bank account number is. Sa8215000900130744670008

Hi ! Good day. I am Mr. Philip Secula Cervantes. I want to forward my complain regarding to my Account name in Enjaz branch South Khalidiyah 334. I am having lots of trouble upon sending money to Thailand via Western Union because of my name in the system has a typing error made by the Enjaz branch personnel person who updating the system. Yesterday as I send again money in this branch I initiated to update my said account but the personnel disregard my request and ignore my update resulting to throwing my paper request in front of me, which was a customer that time. In western Union Thailand branches they will not accept any human error or typing error in the Transaction. Please evaluate and do some regarding actions about this matter. I cant imagine how I requested so many times in this branch also lots of typing errors in the cashier area. Kindly understand that in some countries they will not allowed errors in the transaction as I am always sending money to Thailand for my family support. Contact me with my email regarding my complain. My email is [protected]@gmail.com. Thank you and Best Regards

Is it Enjaz's policy that supporting ladies in the bank is not allowed?
Well it happened with my wife that for her transaction# FT19201390004799, in which the guy did a mistake and put one digit wrong and hence we had to suffer for the correction cycle and the resulting delay. For another Transaction#FT19218474178122, my wife who needed support and asked me to go with her for support and confidence. I accompanied her but the guy on my wife's turn at the counter was very rude and yelled at me to get out of the queue in front of many people despite my explaining that I have come for support.
I did approach the management on the day but there was no satisfactory heeding.
I request backup support from Enjaz's management, to retain my faith in Enjaz / Western union for my monthly remittance to my family with the support of my wife because of my busy official schedule.
Please advise on how to and where to escalate this incident for justice to the system / community as a whole.

I have used my debit card through enjaz kiosk machine. Money deducted from debit card but remittance got failed .
When I approach to teller officer in enjaz center, he told me to take refund Claim from my bank.
Who is responsible for the failed transaction.?
How many days will take it to refund back my money.
Please need a quick reply for the help.

I went to your branch last January 31, 2020 to send money to my cousin in Manila, Philippines. Then the following day, 1 February 2020, I received a call from him saying that there is a wrong spelling of his second name. Between 10am and 11am, I went to the branch to correct the spelling. It was the guest relation person who assist me. I saw in my two eyes how he correct and asked me to spell it to him before sending the email. He said it will take an hour with the same MCTN to take effect. February 2, 2020, I received again a call from my cousin stating that the money is no longer under his name. I was amazed, how come that the name was changed. On the same day I went again to verify to the branch to double check the error and they fixed it by sending email and the guest relation officer advised me before I left the branch I have to talk to the Branch Manager which I did and he advise me to follow on this number 920011541. I was wondering that how come the name of the receiver was changed to the name which I dont about the person. I hope the bank will conduct an extensive investigation of this incident. Its really inconvenience on my part. Thank you.

Am talking on behalf of my friend Mr.Rakesh kumar, as he was working in saudi arabia for 2 years in a well known enterprice.After his contract with the company he gone exit. He used to send all his settled amount to his country( India) throuth the enjaz bank. Actually the amount which he send is not yet received in his home country. We contact the bank but we didnt received any proper way to solve this matter.His ikkama no is :[protected].

So please do the needful as he is going through a big problem.
My contact no is [protected]
Name : Akhil

Good day im. Biberly templora... I send money last. July 2019 the amount is 550 with charge in the machine.. But when we saw the receipt is not send the money because the. Machine is not working then. Friday we comeback to the bank. To saw the receipt but they tell we comeback sunday because friday no manger and no office.. Then sunday we comeback they send email. To the head office about what happen but until now when we call they tell no reply or sometimes they didnot answer the call.. Please i. Need the. Money thank you see the photo of receipt is already fade because its going 3 monts

Good afternoon sir I'm rosalia Tapia redoblado I complain about. My money to send in nigeria to mistake the surname the receiver not take that. MOney 1, 007.63 transaction Ref. FT19115029704590(Mtcn [protected]... I request in Sama care last week to request a new ID number but until now nothing responce.. And I'm back in enjaz shaara maarath branch but says manedger that not responce the nigeria bank bcuz he request to back the money here in riyadh

Please correct the spelling of the first name reciever it must joril not joel. The reciever can take the money. Yesterday I send money thru enjaz bank dated april 04, 2019. Branch name that I send hafer al bation. Please settle immediately.. Please message me if already settle or text me in my phone number. I hope your service is good and quickly. Thank you

Dear,

I had send my money through enjaz on 30/06/2018 but still not transfer in my state bank of india.
My bank account no. [protected] ifsc code # sbin0014574

My transaction ref # ft18181656930805 from dheba branch # 207 dt.30/06/2018
User : e007638

Already I submit my complaint box. but no reply from al bilad customer service.

Waiting for your reply.

Thanking you,
Ali mohammed nadeem iqbal.
Mobile # [protected]