Epos Now’s earns a 1.1-star rating from 54 reviews, showing that the majority of retail and hospitality business owners are dissatisfied with point of sale systems.
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Their system wasn't suitable for our work
We used the demo version of the company www.eposnow.com. It was quite good and therefore we decided to purchase it. We installed everything, but something was with this system. It simply stopped to work after 2 days. We called to the customer services and the tech arrived to check it. He told us that the system wasn’t properly installed at the beginning, but we didn’t everything as it was mentioned in the instruction. So, the system wasn’t as good as we though, and after couple of months we stopped to use it.
Their system had a lot of flaws
Our company recently ordered the retailing system from the company www.eposnow.com. The whole experience was big mistake, because they couldn’t provide good stuff at all. Also there were serious problems with the installation. Their system didn’t work properly and showed error too often, so we needed their help, but the techs were too busy and no one showed up. So, we won’t advise this company and wanted to warn that they didn’t help you if you have some problems.
They didn't provide tech, but the software suddenly stopped to work
Our company used the software from the website www.eposnow.com. Everything was ok, but recently the software collapsed. All our work stopped. We called to the techs from the company and asked to help us, but these jerks only promised to provide tech. The rep told that something went wrong, but he promised that the tech would fix it. But this jerk hasn’t showed up. I wonder if there are other people, who had the same experience. Let’s share views about this website.
Avoid at all costs, this company is a SCAM and the worst company we have ever dealt with. The charge items that we are not supposed to be charged for and never deal with your inquiries. Impossible to contact them, the phone calls can not get through, the email don't get return. Couldn't believe they are still allow to conduct business!
Hello Guest 72175,
We are incredibly sorry you are finding the software difficult. We have a dedicated support team here to assist with all aspects of onboarding and ongoing support of our products 24/7 and would love to arrange a time to call you and assist with whatever you are struggling with! What's the name of the business and the best contact number and I will ensure to have a rep reach out ASAP!
Kind regards,
Epos Now
Epos Now Reviews 0
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About Epos Now
One of the key features of Epos Now's POS systems is their cloud-based architecture. This means that all data is stored securely in the cloud, rather than on local servers or devices. This allows businesses to access their data from anywhere, at any time, and on any device. It also means that updates and upgrades can be rolled out seamlessly, without the need for costly hardware upgrades or downtime.
Epos Now's software is highly customizable, allowing businesses to tailor their POS systems to their specific needs. The company offers a range of modules, including inventory management, employee management, customer management, and reporting and analytics. These modules can be added or removed as needed, making it easy for businesses to scale up or down as their needs change.
In addition to its software solutions, Epos Now also offers a range of hardware options, including touchscreen terminals, cash drawers, and receipt printers. The company's hardware is designed to be durable, reliable, and easy to use, making it a popular choice for businesses across a range of industries.
Overall, Epos Now is a trusted and reliable provider of cloud-based POS systems. With its focus on innovation, customization, and customer satisfaction, the company is well-positioned to continue to grow and expand its offerings in the years to come.
Overview of Epos Now complaint handling
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Epos Now Contacts
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Epos Now phone numbers+44 80 0294 5945+44 80 0294 5945Click up if you have successfully reached Epos Now by calling +44 80 0294 5945 phone number 0 0 users reported that they have successfully reached Epos Now by calling +44 80 0294 5945 phone number Click down if you have unsuccessfully reached Epos Now by calling +44 80 0294 5945 phone number 3 3 users reported that they have UNsuccessfully reached Epos Now by calling +44 80 0294 5945 phone numberUK Head Office+44 16 0334 0408+44 16 0334 0408Click up if you have successfully reached Epos Now by calling +44 16 0334 0408 phone number 0 0 users reported that they have successfully reached Epos Now by calling +44 16 0334 0408 phone number Click down if you have unsuccessfully reached Epos Now by calling +44 16 0334 0408 phone number 0 0 users reported that they have UNsuccessfully reached Epos Now by calling +44 16 0334 0408 phone numberUK Dispatch Centre+44 20 7183 6950+44 20 7183 6950Click up if you have successfully reached Epos Now by calling +44 20 7183 6950 phone number 0 0 users reported that they have successfully reached Epos Now by calling +44 20 7183 6950 phone number Click down if you have unsuccessfully reached Epos Now by calling +44 20 7183 6950 phone number 0 0 users reported that they have UNsuccessfully reached Epos Now by calling +44 20 7183 6950 phone numberLondon+44 16 1850 2660+44 16 1850 2660Click up if you have successfully reached Epos Now by calling +44 16 1850 2660 phone number 0 0 users reported that they have successfully reached Epos Now by calling +44 16 1850 2660 phone number Click down if you have unsuccessfully reached Epos Now by calling +44 16 1850 2660 phone number 0 0 users reported that they have UNsuccessfully reached Epos Now by calling +44 16 1850 2660 phone numberManchester+44 14 1280 2335+44 14 1280 2335Click up if you have successfully reached Epos Now by calling +44 14 1280 2335 phone number 0 0 users reported that they have successfully reached Epos Now by calling +44 14 1280 2335 phone number Click down if you have unsuccessfully reached Epos Now by calling +44 14 1280 2335 phone number 0 0 users reported that they have UNsuccessfully reached Epos Now by calling +44 14 1280 2335 phone numberGlasgow+44 80 8291 4479+44 80 8291 4479Click up if you have successfully reached Epos Now by calling +44 80 8291 4479 phone number 0 0 users reported that they have successfully reached Epos Now by calling +44 80 8291 4479 phone number Click down if you have unsuccessfully reached Epos Now by calling +44 80 8291 4479 phone number 0 0 users reported that they have UNsuccessfully reached Epos Now by calling +44 80 8291 4479 phone numberInventory Control+1 (855) 434-3767+1 (855) 434-3767Click up if you have successfully reached Epos Now by calling +1 (855) 434-3767 phone number 0 0 users reported that they have successfully reached Epos Now by calling +1 (855) 434-3767 phone number Click down if you have unsuccessfully reached Epos Now by calling +1 (855) 434-3767 phone number 0 0 users reported that they have UNsuccessfully reached Epos Now by calling +1 (855) 434-3767 phone numberSale Specialist+1 (786) 702-1559+1 (786) 702-1559Click up if you have successfully reached Epos Now by calling +1 (786) 702-1559 phone number 0 0 users reported that they have successfully reached Epos Now by calling +1 (786) 702-1559 phone number Click down if you have unsuccessfully reached Epos Now by calling +1 (786) 702-1559 phone number 0 0 users reported that they have UNsuccessfully reached Epos Now by calling +1 (786) 702-1559 phone numberVp Of Sales+44 74 8308 5280+44 74 8308 5280Click up if you have successfully reached Epos Now by calling +44 74 8308 5280 phone number 0 0 users reported that they have successfully reached Epos Now by calling +44 74 8308 5280 phone number Click down if you have unsuccessfully reached Epos Now by calling +44 74 8308 5280 phone number 0 0 users reported that they have UNsuccessfully reached Epos Now by calling +44 74 8308 5280 phone numberRetail Management
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Epos Now emailsnorwich.office@eposnow.com100%Confidence score: 100%Supporttillie.demetriou@eposnow.com94%Confidence score: 94%info@eposnow.com91%Confidence score: 91%Supportvacancies@eposnow.com79%Confidence score: 79%data.requests@eposnow.com79%Confidence score: 79%support@eposnow.com79%Confidence score: 79%Supportcustomerrelations@eposnow.com78%Confidence score: 78%support
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Epos Now address3 Whiting Road Norwich Business Park, Norwich, England, East Anglia, NR46DJ, United Kingdom
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Epos Now social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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Hello HIT-GiRl,
My name is Cherelle, I'm the Customer Success Manager at Epos Now .
I am sorry to see you have had a few issues with our solution, at Epos Now we always try to offer the best service possible but we will take your feedback on-board and use this to improve our service.
If you require any assistance, please feel free to call our support team on [protected] who will be able to assist with your request.