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Facebook review: Account locked for supposed hacking, cannot get it unlocked

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1:22 pm EDT
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I was notified on April 10, 2024 that my account was locked due to suspected hacking. I went through the steps of submitting a gov't ID (state driver's license) but got a message that I needed to resubmit and be sure to "use a valid ID." The "review" took about 5 seconds, at which point I was looped back to the notice that I need to "go through some steps" to unlock my account. I have resubmitted my driver's license, Federal passport, and some non-gov't IDs over 30 times with the same result. I'm not sure how much more valid an ID can be than one issued by a state gov't, or one issued by the Federal gov't. I suspect the problem is that both have holograms and/or lines that are designed to prevent copying the ID.

There is NO support - an email address does not yield a reply. Without access to my account, there is no way to communicate with Meta/FB. I don't even believe my account was hacked, since I continue to get notices of friends' activity.

PLEASE - somebody at FB contact me to resolve

Desired outcome: Unlock my account, that's all, just unlock it ASAP

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  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
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    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
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  5. Michael
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    Sep 07, 2024
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