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Facebook Complaints 1402

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L
9:01 pm EDT

Facebook facebook incorrectly banning me

My post got reported and was removed as violation of community standards. However, facebook apologized for the mistake as my post did not really violate anything. They put my post back and gave me my rights back. It seemed that the post got reported again, and for no reason or anything, they banned me again. This is a ciolation of my rights. I am seeking assistance to retrieve my post and get my Facebook rights back. Please help. Thanks!

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Chris1977
US
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Oct 04, 2018 11:47 pm EDT

What might seem ok to you might be offensive to somebody else. Not everybody thinks alike.

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R
6:53 am EDT

Facebook my account was hacked! it says sorry, something went wrong. we're working on getting this fixed as soon as we can.

my account was hacked can you please fix it
its [protected]@gmail.com i use that in my facebook account

hope you'l will help me for my problem!

thank you facebook team
give me call back or email at [protected]@gmail.com

Im trying to open my account since september 03, 2018 it's been 1 month it is possible to open my account I've been using my account for almost 11years 😞😞😞
It's important to me because i manage my account their.
Thanks 🙏

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cupcakeqt
Lake Forest, US
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Oct 10, 2018 3:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The same exact thing has happened to me.

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J
3:44 pm EDT

Facebook your story / messenger

I sent a photo to a friend on messenger. About an hour later I was horrified to learn that people on Facebook had seen it via 'your story'. I have nothing to hide but I thought messenger was a private communication channel to connect with Facebook friends?! I did not (and have not knowingly) used the 'your story' facility!
I need to be reassured that anything I send via messenger will not go public.
The link to disable 'your story' does not work!
I'd appreciate your comments on this matter as I feel it is a gross invasion of privacy.

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M
4:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook my account suddenly has an unauthorized attempted access and...

first my name is mrs sarah helen lee my yahoo is [protected]@yahoo.com and my phone number is [protected]. I was using my account all morning and suddenly a message popped up saying my account was locked while I was using it. it asked if this unidentified entity from California had accessed my account..how could they access it if I was using it..Now I want my account fixed asap..tried to redue the password but had forgotten the original when I tried to fix it nothing I was instructed to do worked..so someone fix this mess..it should not of been accessible when I was using it in the first place. I am using this account to look for a home..

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R
3:03 pm EDT

Facebook real estate services

On April 29, 2017, I contacted Access 1 Properties to find an investor to partner on a property I had under contract. I was referred to Verdant Homes Financial Solutions where my deal was stolen. We had a signed agreement for a 60/40 split I would handle the project management on this deal and Verdant Homes would provide the financing. These companies partnered up to swindle me out of my deal. I was told if I didn't let Verdant Homes take over my deal they would wait until my contract expired and purchase the property without me and I would lose my earnest money deposit. Instead of assistance, I was cut out of the deal my EMD was returned I was given a small finders fee and Verdant Homes Financial Solution walked away with the full profit of about $90, 000.00. I was scammed out of my portion of the profit and my deal. To verify check their website the property address is 6768 Real Princess Lane, Gwynn Oak, MD

http://www.verdanthomes.com/home-rehabilitation-gallery/

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A
8:36 am EDT

Facebook "cat not received after payment"

On June 5, 2018 I email money transferred $2750 ($2500 for cat and $250 for flight) to Kathy Laroche of Sherakan Bengal for payment of a Bengal cat. The cat was to be shipped via plane from Montreal to Toronto on June 19, 2018. June 16, 2018 was when I was contacted by Kathy Laroche about the cat's health complications. She was unable to ship the cat and told me that if I was unable to drive and pick up the cat, that I would be fully reimbursed. I attempted to make arrangements with Kathy to meet and pick up the cat in Montreal. That day came and went with no contact from Kathy about where and when to meet. Kathy paid me $1000 on June 27, 2018 and told me she would refund the remainder the following week. July 11, 2018 she sent $740. It is now September 22, 2018 and I have still not received the remaining $1010 from Kathy. I've received excuse after excuse as to why she can't send the money and have been told over and over again that she will pay me the following week. She is continually putting off refunding me. This is no way to do business. The customer should never have to wait months for reimbursement, especially for a product they never received. Please do your research before buying a cat from this business. If you come across this complaint and require any additional information, please feel free to contact me for more information.

***Do your research!*** I wish I had read a little more about Kathy and her business Sherakan Bengal prior to this transaction. I am now out $1010 because of it.

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Lee2000
Montreal, CA
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Feb 09, 2021 4:25 pm EST
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She is a big scammers contact me bissetzakaria@gmail.com to exchsnge info i will porsuit her.

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D
12:55 am EDT

Facebook sm hypermarket clark customer service

To Whom It may concern:

I am a PWD regular customer of SM Clark. I think most of the staff knows me because this is my second home. I dine, I shop, I stroll around.

I do my groceries at the Hypermarket. Since I am a PWD, I use to leave my groceries at the package counter together with the package number, and would just tell them that my daughter will pick it up after her work. Then, the time comes that the package counter boy doesn't want me to leave the number because his superiors ordered him not to do that but suggested to leave with the customer service. For about 2-3 times, I have been doing that, but on Monday, September 17, I have a terrible experience because they kept me waiting for an hour and so,, just for a person whom they told me must approve first so that I may leave the number and that this person is on a break. I even told them that I have an appointment with my doctor. Since I am becoming too late for my doctor's appointment and thinking that I have the number, I am confident that the package will be safe. I decided to tell them that, "bukas na lang ito makukuha." (Next day, my daughter went out late from her work and having heavy rains, I instructed her to get the package on the next day.)

Wednesday, September 19, my daughter claimed the package. She communicated with me, asked for the content and that she has been waiting for a long time. The store was almost closing, she asked me to call her. She told me that she was informed that they are getting all the stuffs that I have already bought from the shelves because they have brought it back on its place. Even my daughter who doesn't actually likes confrontations like this had asked them, why they should do that since this is already considered a personal belonging because it has been paid? They replied, "It's a rule." Finally, they could not give all the items I bought such as the granola, etc. because there was no stocks. They gave my daughter the same number and instructed her that I can just show it to them to get other items from the store. A blessing in disguise, since the store was closing because if not, they might have just asked my daughter to get any item in exchange.

Please take note:
1. I am a PWD sick of multiple Sclerosis but was treated this way that even with the healthy normal person will be stressed out.
2. My energy and effort of doing the chores was just wasted. Not to mention the transportation expense and the time wasted instead of attending to my work and earn money online.
3. I missed my neurologist doctor appointment where I should have gotten a clearance required by my gastroenterologist for an endo-colonoscopy procedure. This would also mean I cannot submit the next day's appointment with my gastroenterologist... and that's what had happened.

I am very furious that I can't help it but to cry in frustrations. This might be nothing for you but this makes me feel abused and had really makes me sick.
Please, will somebody enlighten me? I need your help!

To SM Hypermarket Clark:
Please define customer service. You are the ones who gave me a very hard time instead of helping me. I will not make any effort such as this if I didn't get hurt.
You have to do something about this SM Hypemarket, Clark!

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12:31 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Facebook double account by mistake

hy iam sajid tufail my account is unverify and I dont use some day so simple I forget now I need some account and make a new account in neteller.
simply its easly sign in but now I want to deposit but show a erorr massage its massage below.

we have detected a similar account profile in our system. you will be unable to deposit, withdraw or pay with your neteller account until you speak with an agent.

now iam worried beacause I want to use neteller but always shaws a erorr massage. then I close my first account (I want to use second account)
first account g mail is ([protected]@gmail.com
second account g mail is ([protected]@gmail.com
now I want to know that what should i?

[protected]@gmail.com
[protected]@gmail.com

send me mail or contect me
0300.7712326
[protected]

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Update by HELP ME PLZ 007
Sep 25, 2018 9:38 am EDT

my one account is open but two days after is disable what is this

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sajid00000000
PK
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Sep 22, 2018 1:18 pm EDT
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hy i have trouble with my two accounts its disable together so how i can use one account plz help me

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C
12:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook account creation

My old account was hacked so u created a new one and then it got disabled before I even used it. Then the new one gets shut down for verify identity.

Now I am trans and I am feeling targeted because of that. Since once I I have started the trans formation I have been picked on and shut down alec. As such I was just hacked hella and that why I am trying to make a new account. Now I'm done with this [censored] harrassment i have opened a court case against you for discrimination and harrassment for the inability to open or keep open a Facebook account. I will have my attorney get ahold of u to discuss this.atter further with a news crew filming it for the evening report.

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Call the Waaaambulance!
US
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Sep 12, 2018 4:18 am EDT

I am laughing AT you. Here's why:

Out of all of the millions, possibly billions of people, that have a Facebook account, they decided to target someone in Lacey frickin Washington, because you are trans? Give me a break! Just verify your account, and move on.

Unless you can prove, without a shadow of a doubt, that FB targeted you specifically, because you are trans, you have no case, and are just wasting the court's time. Get a life. Verify your account and move on.

Tons of people have been asked to verify their accounts on FB. You got hacked... now they want you to verify your account. Where is the discrimination?

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J
7:00 pm EDT

Facebook I am not able to post on my facebook page

I am filling this complaint out a second time, The first one vanished . I was barred from posting on 08/31/2018. There is nothing on the posts that are derogatory or hurtful to any person. I have been on facebook quite a few years and have behaved, with no individuals being harmed. No names of people treated to abuse. I would like to hear why this action happen. Thank you for your attention, I hope to hear soon. Judy Townsend

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Update by Judy Townsend
Sep 09, 2018 7:04 pm EDT

Dated 09/09/ 2018 I was barred on 08/31/2018 and also 09/08/2018. I hope to hear from you and have it resolved. Thank you, again

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J
8:27 pm EDT

Facebook puppies

Beware of this puppy mill! Hartland's puppies - monique hart - they breed and sell dogs with genetic seborrhea and malassezia yeast infections both of which are not curable!
Go ahead and ask this breeder about her health guarantee, she will tell you..."state law says the puppy only has to stay alive for 5 days"!
I was a fool to go ahead with the purchase just because my mother fell in love with the puppy's markings since it looked just like the one she lost, now we are left shelling out tons of money at the vet and for special dog food that runs $95 for a 12 lb bag!
This is an unlicensed kennel trying to fly under the radar so they can profit off these dogs at the cost of our hearts!
This puppy was not even seen by a vet, they had no expense poured into these dogs what so ever, pure puppy mill right here folks! Keep your money in your pocket and continue your puppy search. Whatever you do, do not buy from monique hart in burlington kansas - aka - hartland's puppies. This exact same unlicensed kennel also runs by the name flint hill labradors - brandon hart

Hartland's puppies - monique hart
Lynx rd
Burlington, kansas 66839
[protected]
[protected]

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11:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook primary eye care, p.a. - dr. jacqueline henriquez

I wrote a review on the primary eye care, p.a. public facebook page describing my experience while in their office for an appointment the week prior. a representative of the company responded to my complaint on facebook publicly detailing specifics about my health coverage and benefits. I feel this is a violation of the hippa privacy rule as this company did not protect my personal health information that applies to my health plan.
Please note, in my review a did write about my health coverage and benefits, but I have that right. this company did not have my consent to publicly post about my personal health benefits on social media. facebook is not a "covered entity" to which I gave my consent to display my personal health information by a trusted medical provider.

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J
4:55 pm EDT

Facebook people using are soldiers i.d.

A female sent a friend request, then few minutes later a man sends one the man starts to message me, I never talk to no one on Facebook that i don't know. For five days Michael Anderson is supposbly his name made me come alive I've been dead inside for three years from death of my husband and his wife passed away also, so he said day four Michael Anderson needs help bad i get sent a picture of this adorable boy he needs 800 dollars for Louis he's son, I tell my friend she proceeded to tell me about something called catfishing is what there calling this. Please help me stop this protect are soldiers. Janet

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S
5:39 am EDT

Facebook bad hair transplant repair

My bro had DHI hair transplant at hair place 40 Amarasekera Mawatha called DHI sri lanka. Much advertising so we fool. we trust badly. After now years hair transplant still no growing. big scars an few hair from transplant only. DHI promise many hairs but only do small two side of head but Costing Rs 300, 000. We sell land to do as much money costing. Now they not refund when we complaint. Talk me in bad words when we go to complaint.

I hear of dr Haren Jayasinghe who train UK as surgeon manage hair center at 6 Parakum mawatha Jayanthipura for many years. Much recommend by many friend in beauty culture who did there, very low cost but excllent works saying me. So we go there to see. He very nice say can help.

They now did repair works hair transplant on my bro hair for very low prices (rs 35000 only), Now his hair very nice again. look handsome. With medicins hair losing also stop. He now confidnt to go without cap. scars from the transplant by DHI also hide with micropigmentation Dr Haren give free.

Thanks Dr, Haren. Your team is the best. Wish we come you first not those DHI. Good luck future. Blessing of triple gem.

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TFV1983
US
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Aug 20, 2022 12:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm not sure whether this is a genuine review. It looks like an educated insider pretending to be a half-educated relative of a client, or else, someone with good English faking bad English. (Pardon me if I've got it wrong.) However, I have been to Dr Jayasinghe myself, and am satsified with his work.

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N
3:00 pm EDT
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Facebook unreal hotel pictures on booking.com, payment not recieved

We made reservation before our vacation via booking.com with no refund, 2 nights stay: payed all money. But when we saw the photos at other web sites(like trip advisor) we had doubt and called hotel in 24 hours to ask if the photos of the rooms and the beach are belong to hotel. They said that the photos on booking.com are their another propertie's photos. Then we said that we want to cancel our reservation and staff on the phone said it won't be a problem, she said they will pay the money back and asked us our bank account number to pay back. We waited about 3 days but there was no refund at our bank account. Then we called hotel when we were in Halkidiki and asked them what about our refund and they said they won't pay our money back. They were still agree with us about the photos on booking.com are not the real ones but insisted on to keep our money. We explained the situation gently, reminded them they promised us to pay back but they rejected to pay our money back. If they would tell us beforehand that they won't make any refund, maybe we would think about another solution. But at first step they took our money, secondly they sold the same room to another customer. There are many beautiful hotels in Sithonia and Kassandra like 2 hotels we stayed during our vacation. Hotel Astri's photos are unreal on booking.com

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8:27 pm EDT
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Facebook hacked

I was hacked on [protected]@gmail.com last week someone is using it for wrong purposes, I would like that account back it has all my friends and family on it.I have tried to start 3 other accounts, they work for not even 24hrs, then says sessions ended logs me out and can never get back in. I have a new phone numbers I got so that hackers wouldn't be able to steal new account [protected], my first account numbers was [protected] everyone i start i get locked out Facebook says unable to use it at this time checking facial recognition, its been days sence I have been able to keep an account going. My original password was emptydreamer one thst was hacked, next one password crazydreamer. Please help me with this I have had over 5000 likes shares on my account people enjoy my posts and conversation as do I this is my only real way to be in the world. Thank you please resolve asap Kelly D Southerland

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greg fowler
US
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Nov 05, 2018 9:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

happened twice to me I'm taking them to channel 8 news then to court

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G
greg fowler
US
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Nov 05, 2018 9:48 am EST
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happened to me twice I'm taking then to channel 8 news and court

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M
1:36 am EDT

Facebook no assistance

as many other people out there my facebook account has been hacked.

i have no idea what the use of hacking a profile.

trying to submit a complaint to facebook sends you in circles with no help.

the scumbag has changed all his info to mine with his email address and i can thus not recover my account.

my name : rhinda mincher
scumbag: peter maros

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11:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook fake facebook page

date of incident 07/16/2018
Friend requests were sent out to m friends on fb and their frieds by a fake page using my exact name and pornographic caption and pictures that I do not have on my facebook. I was unable to open or report once sent t me but it was screen shot and my friends did report as abuse. User name Monica Brazina which I have since changed and diactiavted for now.

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6:09 pm EDT

Facebook animalrescuesite

I was seeing sandals advertised for 27.95 for a non-profit site. When I tried to order a pair I was sent to another page to create an account and enter my credit card info, which I did. There was no shopping cart or saved selections so I went to their site Animalrescuesite.org. They are on their site for 40.95 not the 27.95 that was advertised on Facebook and they now have my credit card info. I searched Facebook for them again but did not find them.

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J
1:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook thief / fraud

To all friends and associates of this woman Hilda Ramos who lives in London, UK - I need you to be aware of who and what she really is so that you can take care in any kind of relationship you have with her - and especially anything involving money because this woman is a thief

A couple of years ago I lent this woman 2k - I did not know her personally - she was a friend of a friend of my wifes (also a Filipino) As all Filipinos know, there is a money lending system out there in the community whereby you lent from people at a small interest rate rather than go to the bank

I did not really want to get involved with this but my wife insisted it would be ok. Therefore I lent her the money and she agreed to pay back (via cheque) at the cost of £200 a month until the debt was paid back

All was fine until we got down to £1200. I took one of her cheques to the bank and the teller told me that they couldn't accept it because the amount was scribbled and not written properly (neither would the machine accept it) what I did then was alter the amount myself so that the 0 looked like a 0 and not a scribble - I then put the cheque in as normal. Perhaps I shouldn't have done that but I didnt see any problem with it at the time

Anyway - the cheque bounced. She then accused my wife of 'forging' her cheque! My wife told her to not be so silly. She then proceeded to tell us that she would no longer be paying the money back (she obviously used this as an excuse)

I rang and texted her asking her what the problem was and would she please pay back what she owed - no reply. I eventually wrote to her at her address and wrote to her husband and son at the same time telling them what she was doing. Her response to this was to go to the police! I had a phone call from the police at Paddington questioning me about it while she was present. They put me on the phone to her and she agreed that she would pay back what she owed - but at only £50 a month - and that she wouldn't be paying the interest (£400) just the bare £800 left from what she owed me

So anyway - she made 3 payments of £50 a month (each time very reluctantly and after many texts and phone calls persuading her to pay) and then they suddenly stopped. Now she no longer answers texts or phone calls and its obvious that she has no intention of paying me back

I have heard since from other associates of my wife that this is not the first time she has lent money from people and then refused to pay it back. Therefore I am writing this to make you all aware of what this woman is and to warn you not to get involved with her in any shape or form - she is a scammer - a rip off merchant. If you are her employer - I would also be very careful around her.

Whats funny about it is that she is a church-goer! a committed Christian! how funny is that? a committed Christian who goes to church to pray to god but doesn't mind ripping off hard-working people who lend her money in good faith? Whats funny also is that she is always flaunting and showing off her property in the Phillipines on facebook - but she doesn't want to pay back her debt, even at the agreed £50 a month. All she had to do was pay back what she owed me and none of this would be necessary - but this shows you what kind of woman she really is

she thinks she has got away with doing this to me but I have a very long memory and her day will come one way or another. Hilda Ramos - you are a disgusting, deceitful woman who should be ashamed of herself - as for anyone who considers her a friend - I would think again if I was you - and never, ever get involved with her financially. And prospective employers - be very careful. This woman is a thief

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About Facebook

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Facebook is a widely recognized social networking platform that allows users to connect and share with family and friends online. Originally created for college students, Facebook was founded by Mark Zuckerberg and has since become available to anyone over the age of 13 with a valid email address.

The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.

In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.

Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.

Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
How to file a complaint about Facebook?

1. Log in or create an account: Ensure you're logged in to your ComplaintsBoard.com account. If you don't have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to open the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific problem you faced with your Facebook account or service.
  • Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
  • The exact nature of the issue, with as many details as possible.
  • Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
  • The company's response or lack thereof.
  • How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Facebook on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.

Overview of Facebook complaint handling

Facebook reviews first appeared on Complaints Board on Feb 15, 2009. The latest review Temporarily blocked was posted on Dec 16, 2024. The latest complaint do not use dating app was resolved on Jul 18, 2023. Facebook has an average consumer rating of 1 stars from 7791 reviews. Facebook has resolved 133 complaints.
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  1. Facebook Contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
  4. Facebook social media
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    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 16, 2024
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