Fayette Heating & Air’s earns a 4.2-star rating from 5 reviews, showing that the majority of customers are very satisfied with their HVAC services.
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Maestro plumbing
We joined a service called comfy club with them that offered free inspections and discounts with them and maestro plumbing. Worst mistake ever made. It tool 3 plumbers to fix a clog. 1st guy rams into our mailbox and uses a snake to push the blockage to the bottom bathroom leaves and charged us over 300 with discount for 5 mins and left. Notice the clog so...
Read full review of Fayette Heating & Air$1500 in repairs in the last 45 days, they tell us we need a whole new unit
$1500 in repairs in the last 45 days, they tell us we need a whole new unit. Chose to buy elsewhere- wont refund for the unnecessary repairs. After more than $1500 in repairs in the last 45 days, they tell us now that the whole unit needs replacement and the price is $10,500. We get a quote for the same system for $5,100. They lower theirs to $6,500 (amazing how the price went down $4,000 in 1 hour!). We say no thank you but how about refunding some of the $1500 we spent because you misdiagnosed the problem? Oh No - we don't give refunds. Also they will not refund what we paid for their Care Club, since we won't be using them ever again.
The complaint has been investigated and resolved to the customer’s satisfaction.
Fayette Heating & Air Conditioning installed a new Lennox heating/air conditioning system on July 31
Fayette Heating & Air Conditioning installed a new Lennox heating/air conditioning system on July 31. The heating unit runs constantly at night and does not heat properly. It cannot be regulated day or night. A technician comes out and says that it is okay. I live in a condo.. The heating unit is in the laundry room next to my bedroom. It is loud and blows cool air on me while I try to sleep. I wake up with a headache. I also have arthritis and cool air blowing on me is a problem. They removed a heating system that was working and installed a system that is a nightmare for $6,300.00. Product_Or_Service: July 31 Account_Number: XXXXXXXXXX
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Fayette Heating & Air Legit?
Fayette Heating & Air earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
By resolving 80% of 5 negative reviews, Fayette Heating & Air is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
Fayette Heating & Air has claimed the domain name for fayetteheating.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Fayetteheating.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Fayetteheating.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Fayetteheating.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Fayette Heating & Air.
However ComplaintsBoard has detected that:
- Fayette Heating & Air protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Fayette Heating & Air has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
I just had an air scrubber installed and the cost greatly exceeds the parts and labor as priced elsewhere
I just had an air scrubber installed and the cost greatly exceeds the parts and labor as priced elsewhere. I just had an air scrubber installed today by Fayette Heating and Air. The total cost was $1000 for parts and labor ( quoted as one fee ) . I looked up the exact part online for $370.00. The installation took less than 20 minutes . I figure have over paid by $500.00 . I called to talk with their customer service and they basically said , " You signed .. you bought it ". They do not itemize their parts and labor and would not provide any accounting of the cost of the part. This amount seems excessive and I did not feel like I was adequately informed of the equipment at the time of purchase.
The complaint has been investigated and resolved to the customer’s satisfaction.
*** stated to us their would be no finance charges
stated to us their would be no finance charges. The duct cleaning crew did damage to our property, and did not do the work sold to us. On 8/26 *** came to our house to give estimate, we asked what were the finance charges? He stated there were no finance charges. After signing for what we were told was authorization for them to complete the work and the installation was complete. We received a phone call from a finance co on 8/28. We found out we are paying 9.99% on 6,993.00 to a third party. This was never explained by Mr., nor were their any information given to explain the terms of financing. We were sold a duct cleaning service that was not completed and the crew did damage to our property. we were sold a UV light that is advertised on TV to be free, we were charged 250.00 for it. Everything we signed was just a square on a phone with no details. and A Email with only 3 choice's of signature for us to choose witch one to use. No details, no information on any finance Co. The Email's we have received were after the installation was complete.
The complaint has been investigated and resolved to the customer’s satisfaction.
Fayette Heating & Air Reviews 0
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About Fayette Heating & Air
Their team of highly trained technicians can handle any HVAC issue, from simple repairs to complete system replacements. Using state-of-the-art equipment and innovative techniques, Fayette Heating & Air ensures that their clients' HVAC systems are operating efficiently, delivering optimal performance, and keeping them comfortable all year round.
One of the company's most outstanding features is their commitment to providing personalized services. Fayette Heating & Air understands that every client's needs and requirements are different, so they tailor their solutions to meet specific needs while keeping the budget in mind. They will work with clients to find the most effective solutions to their HVAC problems, offering comprehensive advice, and guidance throughout the process.
Fayette Heating & Air also prides itself on using high-quality equipment and reliable parts when conducting repairs or replacements. As a result, their clients can rest assured that their HVAC systems will operate effectively and efficiently for years to come.
The company's customer-friendly approach, technical expertise, and competitive pricing have earned Fayette Heating & Air a loyal client base. They have built long-lasting relationships with their clients by always going above and beyond to ensure their satisfaction.
In conclusion, whether you need HVAC installation, repair, or maintenance services, Fayette Heating & Air is the ultimate solution. Their experienced and knowledgeable team, along with their commitment to customer satisfaction, provides the best services at an affordable price. Contact them to schedule an appointment and let them take care of all your HVAC needs!
Overview of Fayette Heating & Air complaint handling
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Fayette Heating & Air Contacts
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Fayette Heating & Air phone numbers+1 (859) 233-0424+1 (859) 233-0424Click up if you have successfully reached Fayette Heating & Air by calling +1 (859) 233-0424 phone number 0 0 users reported that they have successfully reached Fayette Heating & Air by calling +1 (859) 233-0424 phone number Click down if you have unsuccessfully reached Fayette Heating & Air by calling +1 (859) 233-0424 phone number 0 0 users reported that they have UNsuccessfully reached Fayette Heating & Air by calling +1 (859) 233-0424 phone number
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Fayette Heating & Air address817 Nandino Blvd, Lexington, Kentucky, 40511-1202, United States
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Fayette Heating & Air social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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