Fido review: Internet

I what's a customer with Fido for 3 years or so always paid my bill on time never had any issues had to put the account on suspension. After some time of the account being on suspension I contacted Fido and asked customer service agent how much it would be for internet the representative(Male) said he doesnt know. I told him I don't want the services if I don't know what I'm paying for he said he doesn't know I said we'll have a manager call me he said manager will call me back. (July)3 weeks later still haven't heard from a manager called back to start internet again for the first of the month (August) I advise the representative that I've been waiting for a manager to call me back to let me know the amount, the representative said I see here that the manager is still looking into it and will call you back I said okay because I don't want the internet if I don't know what the amount is the first of the month came no manager called me back I called and canceled the services cuz I don't know what I'm paying I don't buy things if I don't know if I can afford it or not. They send me a bill for $120 for no services but I have to pay it all because nobody informed me on what I'm paying for. Fido is have representatives there that are scamming people. What they do is they tell you that they don't know the amount on what you'll be charged and then you get a bill for 120 and then they say they can't do anything about it ,you have to pay it. you don't have internet but you have to pay 120$. Scammers