Fine Art America review: Defective product return invoice # 3670023

Fine Art America refused to reimburse shipping to and from the buyer in my case which involved receipt of a product that was defective on delivery. I was out of pocket for $169.37 returning that defective item which had a list cost of $207.00. I strongly recommend others do not buy from this seller.

January 4, 2025
FineArtAmerica
C/O Fulfillment Center
RMA#: 77633
ATTN: Pavel Tremino
201 W. Howard Lane
Austin, TX 78753
This letter accompanies my immediate return of a defective metal print that I received today. You will see that the color incompletely reaches the left edge and there is a similar small dot on the lower left side.
Invoice #: 3670023
Date: 12/28/2024
em Description Price x Exten om the Valley by Shadia Derbyshir
Image Size: 36" x 18"
Total Size: 36" x 18"
Print Material: Metal Print inishing: Hanging Wire
$207.00 1 $207.00
#6215314
Subtotal: $207.00
Sales Tax: $16.78
Shipping: $32.75
Total: $256.53
I expect a full refund of this purchase including shipping costs to and from my Asheville North Carolina home.
Any further order I may make will be withheld pending that full refund. Tha i for your kind and responsive attention to this request.
Sincerely,
Timothy Kurtz