First Data
Reviews and Complaints

First Data was intrduce by PNC bank to me ..I returned the equipment with valid recipt,
I also never sign personal garantee on my contract ..
they never stop calling and e-mail, they no longer contracted by my bank..
PNC waived my contract with them as proccesor with no extra charge
JOHN

Have had similar reactions to equipment that did not work. They are ruthless and after the dollar regardless of facts on your side. Am currently working with the our states Attorney General office to "fire" back.
Don

Merchant Lynx Services is an ISO for Wells Fargo Bank [protected]) Call the bank and file a complaint about Merchant Lynx Services. Wells Fargo will help you get your money back as they take these complaints very seriously and they receive a lot of them about Merchant Lynx Services.

I have the exactly some story as you had, and I need to keep paying for 3.5 years remaining on contract, we need to hire a lawer to shoot them.

I'm a class action attorney in the process of assessing possible class action lawsuits against First Data. Our fim has already successfully prosecuted claims against other credit card processors for unfair trade practices. Please contact me with more information about your complaints. jeff@cdalawyer.com

I am dumbfounded by what just happened to me with First Data. 3 weeks ago we opened a new merchant account with a projected AVERAGE charge of $2, 500.00. "Happily", one of the fist jobs we had to run charges for was a fairly large one requiring us to run $21, 000.00. AT THE CARD HOLDERS request we ran $7, 500.00 twice on the same day with the remaining $6, 100.00 the following day. We received the $15, 000.00 when we should have, but never received the $6, 100.00. we called our processor who after a few days said it was in risk management department of First Data.

I spoke with Brendan in Risk Management for First Data and he said the he was closing our account because my personal credit had dropped 60 points since we opened the account... THREE WEEKS EARLIER? (which was untrue as I logged on to check my credit scores later that night). I told him that I couldn't understand how that happened but maybe it had to do with the loan modification I was going for on my mortgage. He then said my credit cards were at their limits, despite them having lower balances than when I applied a month earlier. He also went on to make me feel like a crook for charging $21, 000.00 when my approved average charge is only $2, 500.00. He told me he would be closing my account and crediting back the cardholder. I told him that I was concerned about the fact that we had already rendered the service to the cardholder and now I may have to fight with them to get my $6, 100.00. He didn't care and said he would send me a letter. What he didn't tell me is that he would be deducting the $15, 000.00 we got a week earlier from my checking account. The following morning I login to my banking and see a debit for $7, 500.00. They must have tried to do another $7, 500.00 and it was declined so they "mined" my account $1, 000.00 at a time until my balance dropped below $400.00. So they just took $9, 500.00 out of my account and I can't even tell you what their rationale is for canceling my 3 week old account.

While it's hard to convey the stress and hardship this caused on this post, I can tell you that 90% of that money was spoken for with checks out that will now bounce. $21, 000.00 is about a third of my monthly expenses for my business, so it is a huge hardship to have snatched away AFTER I have fulfilled my obligation to my client and wrote checks to my suppliers. I've felt sick the entire weekend and haven't been able to sleep due top the stress. I can see how small business' go out of business. We should be celebrating that our business is finally turning around in this economy, but instead I am dealing with more stress than the bad economy caused me thanks to First Data... AND I DIDN'T DO ANYTHING WRONG!

First Data Merchant Services (former Linkpoint aka Cardservices International) is the BIGGEST fraudulent merchant service out there. I WARN anyone to ever sign up or deal with them. When I signed up with them, they promised to have the best and most competitive rates on the market and showed charts to compare their fees. I had incredibly stressful working days, sometimes with 18 hour work days and a lot of travels, so I was unable to have time to really check how true or false these statements were. I had many problems with First Data over the years I used their services. They would reverse charges (not my clients, but First Data would do this) and block access to money which had to be verified by them. Even after verification with customer signatures and approvals, this process would take nearly TWO MONTHS before First Data would release the money they had blocked from me - which meant I had no access to funds to pay for company expenses for two months! At one point First Data was holding over $28, 000 in transactions without releasing these for 6 weeks while I had expenses to pay for, towards goods and services for the payments customers had made. I had to argue and threaten them to get my money back while my customers had already received services and goods they paid for as an out of pocket expense I had to make.

I have recently found that the average $175 per transaction in fees First Data has been charging me over the years - in addition to their monthly fees - with a string of excuses each time I inquiries into it - has actually been $150 IN EXCESS charges per transaction ticket than what is normal! The company has charged me over $25, 000 in fees in a year, while the normal amount for the same transaction amounts should have been around $4500 in the entire year. I only found this when I was unable to close an account with them, and refused to use them anymore and picked a random merchant service to deal with my transactions as a replacement.
I tried to cancel the merchant accounts with First Data, and found it to be a complete nightmare. NO ONE will respond to your letters, faxes or emails. On the contrary, they neglected to cancel the account for MONTHS of my incessantly trying to close the merchant account with them while they continue to charge their base fees of $80-110 per month. And I have never come across a banking service that changes their phone numbers as often as First Data. Every few months their customer "support" number will be changed. Speaks volumes!

First Data is PURE banking FRAUD.

First One (Linkpoint aka Cardservices International) is the BIGGEST fraud merchant service out there and I WARN anyone to ever sign up or deal with them. When I signed up with them, they promised to have the best and most competitive rates on the market. I had incredibly stressful working days, sometimes with 18 hour work days, so I was unable to have time to really check how true or false these statements were. I had incessant problems with First Data over the years I used their services, reversing charges (not my clients, but First Data would do this) and blocking access to money which had to be verified by them. Even after verification with customer signatures and approvals this process would take nearly TWO MONTHS before First Data would release the money paid to my company - which meant I had no access to funds to pay for company expenses for two months! At one point First Data was holding over $28, 000 in transactions without releasing these for 6 weeks while I had expenses to pay for, towards goods and services for the payments customers had made!
I have recently found that the average $175 per ticket in fees First Data has charged from me over the years - with a string of excuses each time I inquiries into it - has actually been $150 IN EXCESS charges per my transaction ticket than what is normal! The company has charged me over $25, 000 in fees in a year, while the normal amount should have been around $4500 in the entire year. I only found this when being unable to close an account with them, and picking a random merchant service to deal with my transactions meanwhile, temporarily.
I tried to cancel the merchant accounts with First Data, and found it to be a complete nightmare. NO ONE will respond to your letters, faxes or emails. On the contrary, they neglected to cancel the account for MONTHS of my incessantly trying to close the merchant account with them while they continue to charge their base fees of $80-110 per month.

First Data is PURE banking FRAUD!

First Data missed Towne Center Salon and Spa transactions about $4000, and haven't pay to the owner back since Februay 7, 2012. They contact First Data so many times and one manger to next said they will resolve, but they haven't. These onwer cannot speak english too well. They took advance and charged them all kinds of hidden fees

First One (Linkpoint aka Cardservices International) is the BIGGEST fraud merchant service out there and I WARN anyone to ever sign up or deal with them. When I signed up with them, they promised to have the best and most competitive rates on the market. I had incredibly stressful working days, sometimes with 18 hour work days, so I was unable to have time to really check how true or false these statements were. I had incessant problems with First Data over the years I used their services, reversing charges (not my clients, but First Data would do this) and blocking access to money which had to be verified by them. Even after verification with customer signatures and approvals this process would take nearly TWO MONTHS before First Data would release the money paid to my company - which meant I had no access to funds to pay for company expenses for two months! At one point First Data was holding over $28, 000 in transactions without releasing these for 6 weeks while I had expenses to pay for, towards goods and services for the payments customers had made!
I have recently found that the average $175 per ticket in fees First Data has charged from me over the years - with a string of excuses each time I inquiries into it - has actually been $150 IN EXCESS charges per my transaction ticket than what is normal! The company has charged me over $25, 000 in fees in a year, while the normal amount should have been around $4500 in the entire year. I only found this when being unable to close an account with them, and picking a random merchant service to deal with my transactions meanwhile, temporarily.
I tried to cancel the merchant accounts with First Data, and found it to be a complete nightmare. NO ONE will respond to your letters, faxes or emails. On the contrary, they neglected to cancel the account for MONTHS of my incessantly trying to close the merchant account with them while they continue to charge their base fees of $80-110 per month.

First Data is PURE banking FRAUD!

Check your credit report... First Data destroyed my credit! They might of done it to you too...
Make sure you pull your credit report... If your situation is anything like what I experienced with First Data, then you should check your credit report. My story can be found on NewLawsNow.com ... Good luck...

Like many other retailers I was first scammed by Merchant Lynx Services who never informed me I was being charged $37/mo. for a credit card terminal. When I tried to cancel no one would answer calls, and I found it impossible to contact them online. I returned the machine months ago, closed the bank account they were using to charge me a monthly fee, and I get letters weekly threatening to ruin my credit. No one answers their phone line. They call my business with a recorded message, but when I wait for a real person, five-ten minutes passes with no one answering the phone.

I signed with this company as a result of signing with a credit processing company, Funds Transfer Alliance. FTA turned out to be charging me more than I thought, so I canceled in the first 3 months and promptly returned the terminal. Whats the point of keeping a terminal if you don't use the company any more, seems like a scheme to me. I was speaking with a person the other day whose job is reviewing contracts such as these and he said terminals such as these only cost them $300! I had a lawyer send them a letter informing them to cease the calls and that the contract was terminated, they continue to call! I'm looking for suggestions to get them to stop calling, they have the terminal

I wish I would've read all of this before signing up with them, they are the ultimate scammers. Do NOT do business with them. Their fees are outrageous and the length of contract is absurd. I switched to Square (squareup.com). I was told yesterday that if I wanted to send my card processor back it would cost me $1, 400.00...what?

I can only agree with all that was said here. First Data's predatory practices are a textbook example of the very worst kind of company. I am hoping a class action lawsuit is in the works somewhere. If it is, count me in.

This company has HORRIBLE customer service, they flat out lied to me repeatedly and I recommend NEVER doing business with them. Even after cancelling my lease (after waiting 3 years to do so, only to find out when I called repeatedly they lied to me about when I could cancel), they continued to charge my account. When I demanded the refund they only refunded a portion of the amount. Please do yourself a favor and save yourself possibly thousands of dollars and DO NOT DO BUSINESS WITH FIRST DATA.

I was lied to so i would sigh there contract and i had a short time fram to stop services without being fined thay made sure i could not find out about the lies till the last day to stop services and then i faxed off like thay said next bank stapment i was charged 2 out of 3 services thay told me that i was suppose to send 3 differant letters why i sighed up with one company in the time that past paying over 100 a month for services i dont use. cant really understand how thay can do this and i guess thay all scam us small companys becouse i just dont have the time to follow up glen@budsautomotiveservice.com

I'm a class action attorney in the process of assessing possible class action lawsuits against First Data. Our fim has already successfully prosecuted claims against other credit card processors for unfair trade practices. Please contact me with more information about your complaints. jeff@cdalawyer.com

I totally agree with all of you I am also in the same boat as all of you we need to do something

I agree, let's all come together and complain together. My ex-business partner signed us up 3 years ago and it wouldn't reboot because I am using Vonage phones, so had to get another merchant provider, but they won't let me out of my contract. Hate them...

this is my second time going through the same thing, they took $519.00 from my acct twice, they refunded me, but I went through it again last week, still waiting for my second refund, spoke with the manager for the third time, he said I will b refunded in three days, I'm also in a 3 year contract, but waiting for the contract to get closer to it's time, I don't use the machine now, and they still charge me $62.45 and $51.89 for lease a month, o by the way the wireless machine broke 4 times in one year. I hope anyone has a solution for me when I cancel, because if not, all hell is going to break loose! We should all come together!

I too have been scammed by first data globel leasing. Got phone call this am I no long have an account and do not have a credit card machine they tell me I have to pay 2300.00 for a machine I do not have if I don't pay they will ruin my credit for 7 years.
Oh this done by bank of america first data.
does anyone have any help
sandy
weona pet resort
montana

Oddly enough I sent my equipment ot NY as well. Customer service says that the warehouse does not have a phone number (?) thus the burden of proof rests on me to prove that the equipment was recieved.

Nothing but problems with First Data. I returned the equipment 6 months ago and they show no records of it thus I own them an additional $200 on top of all of the fees for equipment that I haven't had during the last 6 months. Terrible customer service-run away from First Data and don't look back!

Check your credit report... First Data destroyed my credit! They might of done it to you too...
Make sure you pull your credit report... If your situation is anything like what I experienced with First Data, then you should check your credit report. My story can be found on NewLawsNow.com ... Good luck...

I agree that if you want merchant services, run AWAY from First Data. Smarmy salesmen who sell snake oil. Don't get involved with this company. There are plenty of other credit card processing companies who will be available when you need them, send supplies, and actually have customer service. First Data does not!

10/24/08 I received a letter that they are going to assess $20 for 2007 “Average property tax” assessed on the Crfedit Card terminal and $10.20 fee for processing the tax required by state or local
government!
Monday 12/27/08 I called FDGL at [protected], the number on their letter. [protected]:40 pm, I called, Sophia, she said they are taxed as lease provider, gave me two tax ID numbers, unk if they apply. I said I am not happy, and she said “Thank you Michael” and hung up. I called Weld County Colo Assessor at [protected] Xt 3650.
Sean advised the tax ID numbers don;t mean anything, but shows our business address with no specific Unit numbers. they Show NO ASSESSMENT for 2007, and pending for 2008.
This bill is for 2007! I prepared a letter.[First Data Dispute Ltr 10-27-08] Mailed it.
11/4/08 12:13 pm They called. insisted that 2007 taxes are being billed. Gave me tax ID number again. I said govt said no tax for 2007. They insisted it is to be paid by them and has to be reimbursed. I told the woman they are screwing me again. They don’t care. Would not deal with it further
It's not a large amount but they are pocketing it, and charging me a processing fee to take it also.

We were unable to use their credit processing Machines as they were not compatable with our antiquated phone service(local Alaska remote).I called to request info on how to return the machine and was told, no problem return them to an address in Georgia, I did so and recieved a confirmation that they were recieved. Believing that everything was O.k. I was surprised to see a $49.00 charge on my bank acct. I was then informed that the lease agreement was non cancellable-even if the equipment was returned. I put a stop payment on the acct, good for 6 months. They have responded with automated recorded calls in the early A.M and threatning letters. They now say they were just the lessor and have paid the processor, so I must recover the money from them(First Data) who will not acknowledge that we ever had an acct. with them. I'm ready to turn it all over to the Attorney General.First Data and Global leasing are the same company.They NEED to be put out of business as they are mostly preying on extremely small business(less that 6 employees) who can not afford to fight them

I'm a class action attorney in the process of assessing possible class action lawsuits against First Data. Our fim has already successfully prosecuted claims against other credit card processors for unfair trade practices. Please contact me with more information about your complaints. jeff@cdalawyer.com

Check your credit report... First Data destroyed my credit! They might of done it to you too...
Make sure you pull your credit report... If your situation is anything like what I experienced with First Data, then you should check your credit report. My story can be found on NewLawsNow.com ... Good luck...

I am seeing my attorney next week and either suing them myself or starting a class action

Did any one got rid of first elite golbal leasing if u did please let know how they put me on late payment on my credit report and they said I owe them 7k Whichs I don't know how pleas e mail at nashhaifa@yahoo.com

If a class action lawsuit is ever filed, sign me up also. I leased a debit card machine from them in 2010 for an evening of anticipated sales from a jazz event. Last year I contacted them about returning the machine, as it has never been used. I was told I was under a 2-year contract. This year (which is 2 years after I first leased the machine) I contacted them again about returning the machine and was told that my contract was for 4 years. Since all the transaction was done quickly over the phone because it was a Thursday and I needed the machine by Saturday, I can't honestly remember signing ANYTHING. I then received a letter a few days later threatening legal action if I did not honor the contract. This morning I called them and personally told them to never threaten me with legal action again, and that was as polite as I would get. I will keep a close watch on other complaints/whatever to see if any legal action is ever taken against THEM. If so, I'm on board with it.

Scott Ransom @ First Data Independant Sales of Colorado...is a stupid little [censored]bag. What a scam artist. I hope he sleeps well at night. That's okay...he has a pathetic job, and will never make it anywhere with the attitude he has. I actually kinda feel bad for him.

Anyhow, They are very deceiving...and I wouldnt recommend anyone to use them. Go through the bank you have your business account with, and make sure it IS NOT a contract. As far as credit...well...my wife has perfect credit, as well as I...and I also have good attorneys. We'll see how the rest pans out.

I completely agree, count me in. First Data gave us false claims as well and said we are in a lease with them when we didnt sign with them but no refuse to let us out. I'd love for them to take respondsibility for their actions. its not right to take advantage of small companies, mom and pop shops just trying to make a living.

same thing happened to me. This company is a huge rip off. I'm so ready to join into the action to bring this company down. I signed a contract with IMS and they decided themselves to get my machine from First data. never gave me a copy of the contract and took advantage of my lack of knowledge because it was my first business. Had the business for 3 years and then sold it, now i get letters from First data that I still need to make monthly payments of 59.00 for another 17 months eventhough they had automatically took 31 monthly payments. Now I have to pay so much extra money for a stupid machine that I wont even own it after all and have to return it. They got my signature in IMS for 24 months and never gave me a copy, then later changed it to 48 months non cancellable and I have to pay this money because I don't want my credit to be ruined. IMS and First Data are both horrible, NEVER DEAL WITH THEM BECAUSE THEY DONT CARE ABOUT ANYTHING BUT THEIR MONEY THAT IS EVEN ILLEGALLY MADE. SHUT THEM DOWN PLESASEEEEEEEEEEEE.

get me in ...guy..I am ready for a lawsuit against FDL...that I signed a blank agreement that they put me in 48 month leasing with $150/month...and you know how much you pay for $300 machine...48m x $150 ...my email...loan0830@yahoo.com..thanks...

I'm a class action attorney in the process of assessing possible class action lawsuits against First Data. Our fim has already successfully prosecuted claims against other credit card processors for unfair trade practices. Please contact me with more information about your complaints. jeff@cdalawyer.com

I am pretty sure I have the same complaint. I think there are also a lot of BBB complaints also. I was sold a new merchant account, being told that they would 1- save me money, 2- they would buy out my exsisting merchant account. The problem is that I asked all the right questions about rates and everything, got the right answers, signed the contract, and the rates or anything related to what I signed was bogus sales tacticts. I am not saving money, I am spending three times as much and I have 2 merchant accounts, it will be cheaper for me to cancel the new one, but I want to put them out of business. Wells Fargo Bank was who supposedly called but all of the phone #'s on all the paper work or caller ID go back to Payment Systems. They are ripping small business people off, and do not hold true to the contracts they get people to sign. I even tried to cancel withing the seven days, and no one would answer the phone. These people have to be stopped. I am contacting more than one attorney if anyone has a class action aginst I am more than happy to help out also.

wow. 2 good news people,

1. http://abclocal.go.com/wabc/story?section=news/investigators&id=6802369

2. read this comment from mister pppppp above, looks like they ( first data ) people getting scared,
reading our comments about this fraudulent scam company and peeing in their pants ( at least thats how I understand a reason they signed ppppp ) .
SO,
CLASS ACTION LAW SUIT IS coming, New York judge gave it a go and
First Data is going DOWN!

There are a whole lot of people on here complaining that they signed a lease that they can't get out of. I find it very interesting because a lease is technically a finance agreement ie. a loan that is given to cover the cost of the good or service. The lease company is just collecting on you bad loans. If your car breaks down, you don't send it back to the bank for a replacement or claim to not owe the bank anymore.

Why is it that people think this company should be resposible for letting you off the hook for contracts that most of you freely admit to signing, and many of you claim to have not even bothered to exanmine closely. It makes no sense. There doesn't appear to be any history of formulated deception on the lease companies part, only representatives trying to collect on money that is owed.

they mislead me when I first signed with them ..I tried to solve the problem but they gave me the run around ..they are charging me excessive illegal fees and they refuse to adjust or cancel the services and they threatened me to report to credit bearu if I canceled the services

fist data are CROOKS!

Right there with joe8366 and mano7263, to the tune of 20K - Thomas Allen in the Risk Management department is about as unprofessional as they come. It's a miracle if anyone even answers the phone to begin with, the only line that seems to be staffed is option 6 Cancellation Dept. - Totally unprofessional, I've been in business too long to be called a crook by some snot nosed out of college punk. so now I'm on the hook to provide my services for free...while they hold the money hostage?...and I'm the criminal?

They signed us up for taking credit cards online, waited until we had around $3000 in charges and then, a week after, closed our account because "risk management didn't feel comfortable with our account". Now they say that they will hold the funds at least for 120 days or more, in the meantime they charged me over $400 in bogus administrative charges. What a nightmare. My lawyer is looking into a class-action. Any ideas let me know: fundmenes@aol.com

They are currently gauging me for about $1100...so far. I'm having a very difficult time dealing with this. Please contact colemanlandarch@gmail.com when the class action suit begins.

First Data approved me for a new account then one week later said they reviewed my website and are now holding all my funds 28, 000 dollars and now say they cant release the funds but have to place them in reserve. This Company is a scam and crooks.

http://twitter.com/firstdatascam

We had the same experience. Go to this twitter link and retweet our post. We will let everyone know about their practices.

Check your credit report... First Data destroyed my credit! They might of done it to you too...
Make sure you pull your credit report... If your situation is anything like what I experienced with First Data, then you should check your credit report. My story can be found on NewLawsNow.com ... Good luck...

I am a honest guy who works for an honest CC processing company and I have heard first data every single day on how they rip people off.. I have an old woman whose husband just passed away paying $300 on a lease for a machine that cost $150.. That is over $14, 700. A man also who is at 300$ a month lease and they actually told him he needed a back up and sold him two..enough is enough I draw the line.. This makes me absolutely gut wrenching sick to my stomach that a human being can do this to another human being.. It's sad and unethical behavior yet they are still doing day in and day out.. ANY business owner who contacts me will get a free processing terminal EMV PCI compliant at no charge and the application fee will be waived and programming will be free with free shipping.. I am also going to give out a 100$ rebate to use on your second statement with us and get you a low cost guarantee rate certificate.. Only direct processors can do this.. Anybody charging you like first data is a third party processor and they are not policed and governed by the card association so they can do as they please.. They suck up as much money as possible from you until you find out an then they don't care what you do from there they got enough already and on to the next guy.. STOP GIVING THEM YOUR businesses hard earned money and email me I will treat you honest and more than fair.. Honestly is always the best policy and that's a fact.. I want business for the next 30-50 years not for 1 year and rip you off.. Email me at Ryanmoore1165@gmail.com and I will get you a free quote at no cost no obligation..

Mi nombre es elva baena
northern leasing es una empresa estafadora, tuve 1 negocio, que vendi y segui pagando la renta de la maquina como por 6 meses sin hacer uso de ella hasta terminar el contrato. Despues de estar pagando y haber cumplido con el contrato me salieron conque todavia les debia y peleando al final opte por pagarles un ultimo pago x 257.00 dlls, me dieron un num de confirmacion que afortunadamente archive porque despues de casi 1 anio me volvieron a llegar cobros cada mes de la renta y que segun esto les debia la cantidad de 257.00 y que a partir de alli se fue acumulando hasta llegar a 600.00, cansada de hablar y siempre me contestaba una grabadora dejaba mensajes y mi telefono para que me regresaran la llamada y nada, llegaba el sig cobro hasta q un dia me contacte y resulto q segun ellos les seguia debiendo los famosos 257.00, les mande una copia de mi banco donde lo cobraron y mi num de confirmacion y dejaron de molestarme, les habia mandado el equipo y se regreso no se x que razon, volvi a llamar para conseguir la direccion porque pense que la tenia equivocada y nunca regresaron mis llamadas, ahora quieren que les pague otravez mas de 600 dlls que porque nunca recibieron el equipo y en uno de mis mensajes les explique que se habia devuelto y por eso queria una nueva direccion, que estaba dispuesta a regresarselas, pero que no, quieren el dinero y no loa maquina, tengo entendido que una vez que terminas tu contrato la maquina es tuya pero a mi no me sirve y resulta que ahora quieren q les pague por no haberla devuelto, si alguien sabe si tengo q pagar, devolviendoloes el equipo por favor diganme, ya estoy harta de ellos, mil gracias...

I would like to know if anyone can direct me to the class action law suit attorney who is handling the legalities against ElitePay Global. We too were scammed by a low life called Michael Grimaldi. Please email me the information on the attorney to edgarcia@optonline.net, thank you.

To whom are concerned

From: Albert M Luevano

I am a small business owner, A very small business. My wife and
I recently were approached by a representative from Elite pay global. His name
is Jay Williams who is an executive sales agent. He spoke to my wife here at
the restaurant for several hours on or about April 2 2014. After reviewing the
contract I notice that it was nothing like the terms we had agreed to. I
immediately called and emailed to cancel the agreement on April 3rd
of 2014. They refused to give me any info about my contract and refused to
cancel. They then took money from my acct and sent me to collections I am know
seeking criminal charges and a class action law suit. There are hundreds of
these types of complaints against them. Can you help

Merchants here is the deal; First Data can not control what their salespeople and ISO's say, First Data does about 1.5 trillion dollars in processing from ISO's all over the place. I have started and owned several merchant processing companies and sold all of them. ISO's do not have "set lease price", I have seen leases's anywhere from 39.99 a month all the way upto 800.00 a month. It is a very tricky business; nothing is free, if you are being offered "free equipment" well guess what you are being charged for it in some shape or fashion. Leasing equipment offers several advantages but isn't for everyone; LEASES ARE NON CANCELLABLE; regardless of what the sales person tells you. The ISO; MSP is either making money through the rate by offering "free equipment" or making their money by leasing to you. Just understand whatever your "funding amount"is the ISO is making about 50% of that and the salesperson is making about 25% of that.

This industry isn't regulated so that is where the abuse and greed comes from. Just like with insurance companies no one ever really says "I LOVE MY MERCHANT PROVIDER" It is a necessary evil unless you are going back to Cash only. Just pay attention to what you sign.

I ran in to the same problem with fdgl please review contract closely and it does affect credit if u stop paying.

I went First Data Global Leasing thru Sam's Club in 2005. My terminal went bad in May of 2010 so they sent a new one and I returned the old one that day. They have been double billing me ever since for two terminals. They have withdrawn $804.25 for equipment I don't even have. After numerous phone calls, faxes, emails, etc., you can't get a straight answer from these people.
And after reading all the other complaints on the web about this company, one can only conclude that they are a SCAM company that needs to be shut down by the Attorney General of Florida!

First Data Global Leasing has to be the biggest SCAM going in business today. I signed up for a credit card machine for my company in 2005 thru Sam's Wholesale. First Date Global Leasing leases the terminal. In May of 2010, the terminal went bad. They sent a new one and I returned the old one that day via USPS. I was reviewing my bank statement in Nov. of 2012 and saw two withdrawls to Global Leasing (automatic withdrawls). I asked my wife why there were two withdrawls. She said she didn't realize it. So I researched back all the way to May of 2010 and they have been charging for the faulty machine as well as the new one. I contacted them on 11/20/12 and they sent a complaint form. I filled it out and faxed it right back. They sent an email that day stating to give them 2-3 days to review the complaint. It is now 11/28/12 and I called today and the agent said, "We never rec'd a complaint from you." I said, "Sir, your company responded to my complaint via email." He said, "Re fax it." He added, "And just so you know, our company will not refund the $804.25 but we will simply stop charging you for the one that was bad." SERIOUSLY? This is what you get when you deal with FIRST DATE GLOBAL LEASING!

So you really want to know how it works with PrimePay Global or the new name same company ElitePay Global. The company contracts sales people from across the country, they found me in Florida. This is a trial by fire position with the suggestions of making 60K a year. Not likely! Very little training, very poor management with the used car salesmen attitude and the worst appointments you will ever encounter. As a sales agent I wasted at lot of gas and time trying to close a deal. I could not never figure out why I had to call my manager every time I finally got in front of a business owner, two or three times. The price of the CC machine changed even though it was the same equipment. The model is unsustainable based on a few simply factors. Sales people are constantly rotated out for poor performance, performance is based on ability to close, ability to close is based on quality of appointments, appointments are made by callers trying to hit their numbers irregardless of quality only quantity.
Tonya T.

I am a Merchant Service Provider and have just ran into this with one of my clients. They where promised a monthly savings of $400.00 even with teh $300.00 a month lease. They do not even use these machiens as they are on a Ponit of Sale System. To say the lease they could buy these three machiens brand new for under $1, 000.00 and are on track to pay $14, 400.00 over the term of the lease. On to of that their merchant service fees went up another $1, 000 a month. We have filed complaints with the BBB in both the state of WA and NV as well as the Attorney General. I have noticed that prime pay global also changed its name to Elite Pay Global. Does anyone now the owner of this company? I have no termination fee with my clients so if they are not happy they are free to leave. If any business owners would like to ask any questions please e-mail me at tim@educatedmerchants.com.