FloryDay review: return policy 59

Order number [protected]
How to I return the following items please?
Item [protected]/cotton trouser is wrong colour and too small,
Item [protected], multicolour dress is too small under arm, hard to slip out, silk needs to be generous in size in order not to rip

I have tried every thing I could to get in touch with this company to make a return. They do not answer any emails or phone messages. So I will never order from them again, this company is a total scam.

I want to return dress that doesn't fit where do i send it to, order no.[protected] order item ([protected])
Caroline

I want to return dress that doesn't fit where do i send it ich habe mir mein Geld zurück geholt Wenn Sie den Pullover wieder haben wollen, müssen sie mir schon eine Adresse schicken. Ich habe keine Lust mehr, hinter ihnen her zu laufen.Wenn Sie sich nicht melden, werfe ich den Pullover in den Müll, wo er auch hingehört Sigrid Müller bestellnummer [protected]

Received a dress this morning no paperwork or order number the dress doesn’t fit at All . Where do I send it back to?mrs E WHITLOCK . elainewhitlock@icloud.com

This company is not working properly. I wanted to return a package with 2 dresses, but no good adres it was not accepted. Accordin to the postmaster, she told my I had to do data downloaded. Never heard of it. My address details are often noten but the return address, where is it? In Madrid? England? or China? I think my order is: YT1803128357301449 or [protected]. I am certainly not satisfied with this methode of buying, not clear enough. So I hope you can give me a quick answer about my order that I want to send back, and where to go, which Country?
Wietske Dijkstra, Calle Trinidad 2 A

I am just inquiring whether you received my returned jacket that was too small.[protected].I delivered it to you as you recommended through Canada Post. I did want an exchange in size XL.
Thank you and hoping to hear from you.
Charlene Enfield
2292B Queen St. E
Toronto. Ontario Canada M4E1G6

Good Morning,
Order No: [protected]
I am also trying to return 4 pairs of trousers that do not fit. I sent an email upon receipt of the trousers and left a message with the Customer Service Department. I have sent further emails but have not received a returns labeller an indication of where to return my unwanted items.Please advise me.
Jennifer Manville
London

I whant to return a dress # [protected], it came late and I pay an extra fast deliver, the dress is cheap, not the same as the picture. I need to know haw to return and haw I will recive my payment back. And the taxes and transfer that DHL charge for a transfer, never I recive a notice of this charge.
My order is [protected]
Flora Stark Rosemberg, and I want to speak with a person, no with mail, that nobody answered

i HAVE RECENTLY RECEIVED AN ORDER OF THREE DRESSES ALL UNSUITABLE AND ARRIVED TOO LATE FOR THE OCCASION THEY WERE FOR'
tHERE ARE NO CLEAR INSTRUCTIONS OR LABELS FOR RETURNS OR REFUNDS WHICH i WANT PROMPTLY OTHERWISE I WILL TAKE LEGAL MEASURES TO INVESTIGATE THE COMPANY AND HAVE LEGAL ACTION TAKEN AGAINST THE COMPANY.

WHAT IS THE QUICK EASY AND PRECISE PROCEDURE TO FOLLOW FOR RETURN AND REFUND OF GOODS?

MS M STOODLEY

Leider verstehe ich kein Englisch. Ich möchte gern die drei Artikel die ich heute erhalten habe zurück schicken, da sie mir nicht passen. Wie mache ich das und wohin muss ich das schicken. Ich möchte auch gerne das Geld von der Verzollung wieder haben.
Bestellnummer [protected]
Kleid [protected]
Kleid [protected]
Kleid [protected]

Mit freundlichen Grüssen Heidi Loock

Wish I had done my due diligence with this company first. If I had known this company was from China I would have hesitated ordering from FloryDay. I would like to return Order No. [protected] Chiffon Floral Dress due to its poor quality and poor fit. I wish to return this item and resolve the matter immediately with a full refund to my credit card. Otherwise, legal action will be taken.

April Leong
maamaleong@aol.com
Honolulu, Hawaii 96822

COMPLAINT IS RESOLVED

April Leong

My issue was handled expeditiously and to satisfaction! Good customer service in restoring ones confidence in your product.

April Leong
maamaleong@aol.com

COMPLAINT IS RESOLVED

I ordered two dresses in late April and they did not fit! I submitted a request for refund and return.
They sent me the return address to send back .. I sent it back--fully at my expense. and they would NOT ACCEPT IT AT THE RETURN CENTER and SENT IT BACK TO ME! Unopened and not accepted as a return! What/?

I sent a dress # 1955190289t
dress # [protected]

I want my refund applied to my CC submitted NOW. I can resend the products but at your expense with a return label sent to me.

I wont be buying any more clothes from Floryday unless this is resolved ASAP.

Barbara Sanders
9 Redbud Dr.
Nashville, Tn.

ORDER TICKET # [protected]

I need to send back a dress, to small How do I do this

I want to send back a dress order #[protected] How do I do this?

This site should be banned from the internet. I hAVE COMPLAINED ABOUT 2 DRESSES I ORDERED AND WANT TO RETURN...NO ANSWER

Poor quality, did not fit, when I went to post office they had to be returned to China WHICH IS 3 times the cost of
the dresses.

I WILL NOT PAY MY BILL AND I HAVE INFORMED MY CREDIT AGENCY I AM ALSO SENDING A COMPLAINT TO OUR LOCAL ATTORNEY GENERAL'S OFFICE PLE
A VERY UPSET
CONSUMER!

r

Please send instructions for refund order # [protected]

email josephnt879@gmail.com

Order No. [protected]. I urgently ask you to let me know the procedure on how to send back said order. I also ask you to not to charge my credit card. I consider to go public with your business behavior and I also consider to involve the police!

It is the 2nd time that I ask you a RETURN address of mij purchase !

Order Nr: [protected]. Tracking number : [protected]

There are NO instructions how to return an order !

If by Monday I don't get the correct return instructions I will take legal actions against your company.

goldi.r@hotmail.com

I too received much too late items (for summer), that are too small, and some look like they would only fit a child (and it was ordered as a size L).

This place is a JOKE! Some of the items don't look like the picture either.

Why PINTEREST lets these people advertise is beyond me! AND THEY'RE GETTING A PIECE OF MY MIND NEXT!

I requested an address to return the merchandise to and received an email in Chinese!

This is an American order and the other emails were in English until I told them I want to send EVERYTHING BACK!

I ordered 160.00 worth of clothes to get the free shipping that took 3 weeks! ...

FLORYDAY - if you monitor this site AND GIVE ONE [censored] ABOUT CUSTOMER SERVICE... My order # is [protected] and I WANT ALL OF MY MONEY BACK, NOT 50%, NOT 70%! 1 0 0 THAT IS ONE HUNDRED PERCENT.., ...

now!

Why doesn't this company give clear return instructions? Please send me return address and instructions for refund for order number [protected]. Thank you. I am contacting you within the 14 day return policy that I figured would be easy to find given the instructions on my packing list. After reading the above reviews I am not optimistic about this.

I keep asking for return address and so far not receiving that information.
I just need that information so I can return Order #[protected]
This was sent as 2 separate orders and I only kept one Order #. As I read the above complaints, it looks as if your Company has a continuous problem with your service and product. That's a shame because you advertise a quality product.
Just send me an address and then give me credit in my original payment form.
Vicki Hughs

Statement typed above

Statement is typed above.

I sadly ordered from this miserable company and the 4 items were so small and in such cheap fabric that I couldn't even use them as gifts. They are using Asian sizes which are as a whole smaller people than those in the US. I even ordered sizes 3 times my regular size "just in case" these items were less than quality items. THEN THERE WAS ABSOLUTEY NO PAPERWORK, ORDER NUMBERS, INVOICE, LET ALONE RETURN INSTRUCTIONS. I will cancel my credit card payment as this is total fraud and I can only encourage all of you who have been burned to do the same. I will gladly return these items if the FLORYDAY COMPANY lets me know how to do it. PLEASE ADVISE ALL OF US HOW TO RETURN OUR UNWANTED ARTICLES.

BILLIE B.

I received an order the skirt is to small zipper does not work I have tried for two weeks to get a return label I get the same answer each time I will get it in 24 hours still waiting I will never order again from you MY ORDER NO IS O21213576761 THE ITEM NUMBER IS [protected] Kathleen Anderson-Scott kathybrycea@yahoo.com

i am very upset will never order again