CB Airlines and Air Travel FlyDubai booked paid extra 10 kg didn't show in system at airport

FlyDubai review: booked paid extra 10 kg didn't show in system at airport

Mrsfkh of AT

Dec 18, 2016 2:50 am EST

Verified customer

Today we are flying from faisalabad airport with you guys, we paid last friday for extra 10 kg luggage and now at the airport they refuse our printed email ticket confirmation and told us to reduce the 30 kg bag to 20kg bag. They called head office in dubai and they were told that they dont have anything in the system regarding our 10 kg extra.
Why?

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FlyDubai phone numbers

+971 600 544 445
+971 600 544 445

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UAE

+92 111 225 539
+92 111 225 539

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Pakistan

+7 880 0555 2833
+7 880 0555 2833

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FlyDubai emails

letstalk@flydubai.com

100%
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kareem.mahjoub@flydubai.com

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Confidence score: 99%

communication

FlyDubai address

Dubai International Airport, Terminal 2, PO Box 353, Dubai, United Arab Emirates

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