CB Airlines and Air Travel FlyDubai lost of bag/suitcase

FlyDubai review: lost of bag/suitcase

Syed Najam uz Zafar of US

Mar 25, 2018 12:07 pm EDT

Verified customer

Dear Cocern

I hv lodged complaint on 29th November 2017 quote as under, receipt confirmation as well as Phone call from Complaint Officer from Dubai Office but still no solution from your esteemed Airline.

Quote
I have traveled with your esteemed Air line on 14th November 2017 from Karachi to Madina via Dubai.

On arrival at Madina one black bag/suitcase not delivered to me.
Nobody entertained me for lodging complaint about lost bag. After hectic efforts I have succeeded to lodged complaint and got File Reference # FZ 12340. Please note that the whole process would take 2 to 3 hours at Madina Airport.

I was very disturb and in a very serious tension because of with out clothing and my medicine as a heart patient. I had a two trip of Air Port from Hotel for inquiring the lost bag because nobody can attend on phone / language problem.

Now I want some Compensation from your Air line about my tense 2 days.
Eagerly waiting your positive response immediately other wise I can exercise Legal Notice of USD 10, 000/ compensation for tension / disturbance I have received during stay at Madina. Un-quote

Thanks & regards

Syed Najam uz Zafar
Karachi

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