Forward2Me’s earns a 1.0-star rating from 1 reviews and 5 complaints, showing that the majority of international shoppers are dissatisfied with package forwarding service.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Unreliable
So far, my experience with Forward2Me has been extremely disappointing. They gave me an address to use for shipping in Japan, then they changed it without telling me. I had already shipped $300 worth of merchandise, and Forward2Me has done nothing to help me resolve the issue. Instead, I've been going back and forth between them, the shipper and the courier to try and figure out what happened to my package. The courier said that they could redirect the shipment to the correct address, but despite the fact that Forward2Me got me into this situation, they refused to help facilitate the redirect. Now my package has been delivered to the old address and I'm waiting to here back from Forward2Me, but they have not responded with any updates. I'll update my review if anything changes, but right now I'd strongly suggest staying away from this company so you don't lose money due to their poor communication and customer service.
Recommendation: Stay away from this company. They're not reliable and cannot be trusted to get your packages to you.
Forward2Me Complaints 5
Reliable and Efficient: A Review of Forward2Me's Forwarding Services
Forward2Me is a top-notch forwarding service provider, mate! If you want to shop from cool UK stores but they don't ship to your country, Forward2Me is the solution you need, innit. I've been using their services for a while now, and I can say they're reliable and efficient.
Sure, there were a couple of hiccups in the beginning, like parcels arriving late or getting confused by their website, but after contacting their customer service, they sorted everything out quickly. And, let's face it, we all make mistakes, so it's understandable they do too.
One thing to keep in mind, though, is that Forward2Me does open your parcels to check the contents, which may be a bit invasive for some people. But, in my opinion, it's worth it to ensure everything is in order before shipping it out to you.
Their warehouse is located in the UK, so shipping times to other countries may differ, depending on the shipping method you choose. I usually go for the standard option, and I receive my packages in about a week or so, but that may vary.
Overall, I recommend Forward2Me to anyone who's looking for a reliable forwarding service from the UK. Just make sure to double-check their fees before making any purchases because they can add up quickly. But other than that, Forward2Me is ace, mate.
Warning: Poor Customer Service and Potential Scam Tactics with Forward2Me!
I recently had a not so good experience with Forward2Me. I ordered a very expensive graphics processing unit (GPU) from Amazon, paid for it with my own hard-earned money, but it seems they have decided to keep it hostage. They claim it is due to potential fraud, but I haven't heard anything back from customer support explaining the situation.
To be honest, this whole situation feels like a scam designed to trap unsuspecting customers and their hard-earned money. I am not the only one facing this issue, as there are many other negative reviews with similar complaints.
It's a shame that I have to resort to legal action to get my rightful purchase or my money back from Forward2Me. I strongly urge anyone considering using their services to avoid them at all costs.
Their lack of response and poor customer service is unacceptable and unprofessional. It's unfortunate that a business with so much potential can be ruined by such careless practices. I hope they learn to address these issues and improve their services for the sake of their loyal and future customers.
Horrible Experience with Forward2Me: Delayed Shipping, Confusing Fees, and a Destroyed Package
as freebies for themselves. This was a horrible experience and I will never use them again.
I had a bad experience with Forward2Me. They held on to my package for a really long time without any updates and it ended up being over a year before they finally tried to ship it out. Not only that, but they charged me three different times for shipping fees, which was really confusing and frustrating.
Eventually, they suggested that I send my package to their warehouse in Germany, which they said would make it easier to forward it to my country. I was a little hesitant, but decided to give it a try. However, I recently found out that my package was actually destroyed while it was in Germany. I'm really upset about this, especially since they won't refund me any of the money that I spent on shipping or handling.
I feel like the employees at Forward2Me may have taken my items for themselves, which is really frustrating and disappointing. This was a really bad experience, and I don't think that I will ever use their services again in the future.
Is Forward2Me Legit?
Forward2Me earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Forward2me.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Forward2me.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Forward2me.com you are considering visiting, which is associated with Forward2Me, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Forward2Me have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Forward2Me website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Avoid Forward2me for your shipping needs – unprofessional, unreliable and a complete waste of money
will get a penny from me. What a waste of money and time dealing with these kinds of people.
I strongly advise you not to use Forward2me for your shipping needs. They are completely unprofessional and unreliable. My experience with them was a nightmare from start to finish.
Firstly, I chose Forward2me because they had good reviews online and seemed like a trustworthy company. However, my package never arrived and I was left with no explanation or refund. When I contacted them they gave me the runaround and refused to accept responsibility for their mistakes.
To make matters worse, I paid a premium price for UPS shipping and it was all for nothing. The package was lost due to the incompetence of Forward2me, yet they are trying to wash their hands of the situation. This company has shown no remorse or understanding for the inconvenience caused to me.
In summary, I would strongly advise against using Forward2me for your shipping needs. They have demonstrated a lack of professionalism, reliability and accountability. The money I spent with them was truly wasted and I would never recommend them to anyone.
Untrustworthy Forward2me: A Review on their Privacy and Package Inspection Policies
Forward2me is not a trustworthy service when it comes to maintaining their customers' privacy. Despite the fact that they do not disclose it on their website, they have admitted to opening all packages and inspecting the contents before shipping them. This means that customers have no privacy protection and their packages can be opened at any time without their consent.
A few weeks ago, I faced this problem with Forward2me. They opened my package, inspected its contents, and then reluctantly informed me that the item was not eligible for shipping. However, I knew that they were wrong as the item was perfectly fit for shipping.
After this incident, I decided to permanently delete my account with Forward2me. Their services lack privacy protection, which is a major concern for me.
My recommendation is to avoid using Forward2me and opt for other forwarders that offer better services without compromising your privacy. It is important to trust your courier and know that they will maintain your privacy at all times.
Website is actually not that intuitive. No doubt efficient in accepting and preparing goods for on forward.
Sample cost calculators' way understate actual.
Want to ship say a 1 kg item UK to Australia then expect to pay $120 for 8-10 business day ship time. June 2023
Effectively $30 for shipping and $95 for handling.
Overview of Forward2Me complaint handling
-
Forward2Me Contacts
-
Forward2Me phone numbers+1 87363787255+1 87363787255Click up if you have successfully reached Forward2Me by calling +1 87363787255 phone number 0 0 users reported that they have successfully reached Forward2Me by calling +1 87363787255 phone number Click down if you have unsuccessfully reached Forward2Me by calling +1 87363787255 phone number 0 0 users reported that they have UNsuccessfully reached Forward2Me by calling +1 87363787255 phone number
-
Forward2Me emailsjobs@forward2me.com99%Confidence score: 99%Hraffiliate@forward2me.com98%Confidence score: 98%marketing@forward2me.com97%Confidence score: 97%Marketinginfo@forward2me.com96%Confidence score: 96%Support
-
Forward2Me social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
- View all Forward2Me contacts
Recent comments about Forward2Me company
Untrustworthy Forward2me: A Review on their Privacy and Package Inspection Policies




Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.