Stackry International
Reviews and Complaints

Use this business at your own risk.

At the beginning, Stackry was great to me. I have used them to relay custom New Era hats from shops in the US cannot ship directly to me in Canada.

The first two times, Stackry took care in consolidating my package.

But the last two times were absolute nightmares. I had already asked them before to please use big enough boxes. The last time I used them, which was recently, I asked for email confirmation of this. They lied; they said they had taken care.

I just received my package and all 5 of my new era 59fifty caps are now pancaked.

These people are thieves.

And they’ll likely take this review down as soon as they can.

If anyone wants proof, I have emails, pictures, all of it.

Do not trust these people. For every good experience, there are people out there like myself who got completely screwed.

I ordered a coffee machine shipped from the US to Mexico.

Firstly, it was really disappointing the lack of communication from Stackry/Fedex regarding the Customs charges. I understand that these are outside their control, but I did not receive any notification that charges were owing until after attempted delivery. If Stackry had bothered to contact me first, I could have arranged payment before hand, delaying the delivery of my item significantly.

On delivery, it turns out the water tank of the coffee machine had been smashed. I immediately reported it to Stackry giving pages of information, and after hearing nothing for three weeks they had the cheeck to respond that the item was not covered as it was a fragile item like glassware. It's made of sturdy plastic!

This is despite paying for the additional insurance. Lesson learnt, avoid like the plague!

Before you signup for stackry you can see various shipping options and most of them are calculated by weight. Once you signup and get your parcels you get option with dimensional weight or whichever is higher, means suits stackry better. Even though there is avaiable service (usps) they wont offer to customer because it is cheaper. Also they charging bad address fee. I am not guilty because ebay seller had mistake in shipping address. Classic rip off service which I will not use anymore.

I ordered 5item on Amazon worth 367usd a bed topper weight 13.11lbs 1 sheet set a medium size wall clock, a 48x28 canvas 6packs of bulbs, this company received them and charged me 517usd to ship to Cameroon I have been using forwarding companies never paid 50lbs up to 244usd for shipping, how can 29lbs for the 5 items weights that how can I pay 517usd, I changed my shipping address to Florida, ship cost from NH to Florida this thieves charge FedEx ground shipping 202usd, more to that my information shows on their website I have 4 packages packed in 3, box where has one package gone, I have 5 not 4 what are they talking about, I send ups to them to retrieve the packages they didn't see anybody in the resident, they left them 5 return labels, FTC is aware my mum is in North Carolina she is active to email me [protected]@yahoo.com

this company is slow in processing / consolidation
and all what you get its cause of pandemic
while my items in their warehouse 👎

I also have had a very bad experience with Stackry.com. I was initially a customer of Bedabox and had deliveries at bedabox at this time Stackry.com bought out Bedabox and my 2.000$ of Ralph Lauren clothing just disappeared. No email no nothing. Tried emailing customer support at Stackry.com but the lady answering my emails was not interested in helping at all and made it clear that i was a nuisance.
STAY WELL AWAY!

Stackry stole 4 videogames from a shipment. From a package with 9 videogames I only received 5.
Stackry stole 4 games from a shipment I received on December 11 2017. From a package with 9 games I only received 5. My locker number is 724056 the packages missing being: P504833HG P505076HG.

In the best buy site, (where I bought these 4 games) it says that SCANLON was the one to receive it.

The items are: Battlefield 1 Revolution Edition, Wolfenstein 2, The Evil Within 2 and Yakuza 0. All 4 items are playstaion 4 games and were New.

I paid with Mastercard Debit Card.

The shipment was requested on December 07 2017.

Stackery shipped a gun Holster from the USA to South Africa this year April 2017 which I received without any issue.
It is now September of 2017 and I have purchased another gun Holster. Now they are refusing saying it's against their policy.
It is utter rubbish. I have even provided them with proof of my last shipment which is even on record on my Stackery profile.
They are criminals that want to Rob you of your orders.
They are now saying the only alternative is to destroy the item.
I have asked them to provide the document that prohibits gun holsters from being shopped.
I

They are definitely scammers who made me lose much money.
At first, I even liked the way they work and what they do. They are nice to you because you sent cheap items.
Be prepared for a different attitude if you send something expensive. That's where their interest lies. Only scammers block profiles and refuse to do anything to unblock it.
Please use different companies that forward mails, especially if it's expensive or dear to you because they may keep it to themselves and it will be hard to prove you're right. Trust me. I went through this.
Be very very careful.

I bought from the website, which didn’t ship to my country. But I found the website www.stackry.com and paid them money in order to get my things. I waited for the tracking number, but the reps didn’t provide it. Also I checked my mail every day, but they haven’t delivered the order yet. I waited already a month, but still nothing. The reps didn’t communicate with me and I started to worry about it.

I used the shipping services of the company www.stackry.com. The company has serious problems with the communication. They didn’t reply to your emails and questions. All my attempts to contact them simply failed. I tried all ways to reach them, but everything was useless. They simply avoided customers. I have no idea where my order is now. Also, I wanted to get info about refund. I will not try their services, because it is waste of my time and money only.