It's a real scam. Once your funds are on their platform, withdrawing them becomes nearly impossible. Accounts are blocked without explanation, and their customer support either responds extremely slowly or completely ignores your requests.
This appears to be a well-planned scam aimed at stealing your assets.
This company is not trustworthy. Protect your assets and stay far away from Freewallet. This is a classic example of a scam operation.
I wasted a lot of time communicating with your support, trying to get my money back, but with no results. Meshcheryakov and Gunyashov, you cannot escape responsibility!