Fruit of the Loom
Reviews and Complaints

t-shirts the bottom of the pockets are not sewn causing me to lose my inhaler . called three times to fruit of the loom. 3rd time asked for supervisor
the man was very arrogant and would not tell me he's name. I don't need fruit of the loom they need us the customer's
worst company I ever had to deal with I tried to tell the supervisor that I have
PTSD & PCS, IM NEVER BUYING ANY PRODUCT THAT HAS ANYTHING TO DO WITH FRUIT OF THE LOOM...TIMOTHY CONNORS

On 06/20/17 I purchased a package of your underwear at Walmart, see attached scan of the receipt. I usually buy Hanes, but they were out of my size and it never occurred to me that there would be much of a difference between Hanes and FOL. I made a big mistake.

The waist ban on all six pairs of underwear detaches as soon as you stretch them to put them on. They don't even stand up to the FIRST wear! I have had to try and re-sew the waistbands by hand!

You may think that $9.44 plus tax isn't very much money to lose on your scam, but $9.44 is a lot of money to me. Obviously, I will be giving feedback to Walmart shopping experience survey. I will also be commenting on Amazon as they welcome informed comments from everyone.

I want my $10 back.

Sincerely,
Cheryl Garton
P.O.Box 6
Ogden, IA 50212

I had purchased this pack of underwear a few weeks ago- this was the second wash that it had gone through. I separate this type of clothing and wash on the "delicate " setting. And then dry them on the lowest setting. However the entire elastic came undone around the top of the panty. While I do not have the receipt, I am counting on your company doing the right thing. By looking at the material you can see it hasn't been used and abused for any great time. All I ask for is replacement of the product .

Hello,
I have purchased fruit of the loom men's shorts for my husband for many years and have been very happy with the quality and price. I recently purchased a couple more pair for this summer and after one washing, the stitching around the waistband completely came apart. They are completely ruined- again, this was after he wore them once and washed once. We would appreciate. A coupon for replacement as I know the company stands by its product.
Thank you in advance for your time and consideration.

Regards,

Michelle Raeta
[protected]
[protected]@yahoo.com

What happened!?!?!

I used to be all about your undershirts but they have taken a serious turn for the worst on comfort and quality, I have 3 left from 10 years ago and they are still awesome! I have destroyed a few dozen shirts of your newer style that shrink up, loose there comfort and become just plain garbage, so I had to move on from your tanks to someone else, wish you could go back to your old style and manufacturer, I would come back over.

Today is about your underwear though. I have been buying your standard, "fruit of the loom men's assorted blues boxer briefs, 4-pack" for years. Recently I needed to update my drawer as they wear out, it is what it is, so I figured I would colour up a little. Get some fun underwear, that's when things went terribly wrong! I chose the "fruit of the loom men's ringer boxer briefs, 4-pack" and grabbed 2 packs. The last 20 packs i've purchased have been mediums, they have always fit comfortable, I tried large once and they kept slipping, back to medium. So you're new style fit is wayyyyyyy different. I put them on and went, hmm, little more snug then normal but ok, they'll be good by the end of the day, haven't bought new ones in a while, forgot what new feels like, continue on with my day. So I get ready and head to work. I commute and sit at a desk most of the day, what a painful day. Have you ever been in pain form your underwear? Have you ever been bruised by underwear? Me either, until yesterday! I have a ring around both thighs. I spent 12 hours feeling like someone had tied a cable wire around my legs and tightened it up. It got so bad I actually knelt in front of my desk to work because when I sit down, my thigh shifts or something that seems to feel like it has tripled in size based on the pain in my legs. I kept looping my fingers under the band and trying to stretch it out, lasted about 10 min and then have to do it again, lots of fun while driving through toronto's rush hour traffic!

So I wanted to take the time to say thanks! Thanks for wasting my $45, thanks for the bruises, thanks for the memories!

Ps, as a spin off effect, we had ordered 300 t-shirts from our print vendor for an upcoming walk that we are doing here to help end poverty. I had to contact the vendor to check on brand, sure enough, yours. I advised he may want to send us someone different as i'm not confident they are worth the money. His response, "ya, they've gone downhill lately. Used to be my main brand but they're too cheaply made now."

Building a bit of a reputation. I hope this is taken as the well needed wake up call you guys so desperately need!

My husband has bought Fruit of the Loom t-shirts for years to wear to work. The last four pack we bought seems to have a problem with the neck band. After the first few times they were worn the neck band has stretched to such an extent he can no longer wear them. We bought the package at a Kmart store in Richmond Indiana. We would believe the t-shirts are faulty and should be replaced. This is the first time we have had this issue after many, many packages bought.

Today is friday 4/21 2017 i purchased the above clothing items a couple months ago. When first bought them, they felt fine. As always when i buy new clothing as soon as i get them home i wash them in cold water and also use "oxyclean", plus "tide downy fabric softner". And i have done that for years without issues. That is until these products. Although the oxiclean has been a newer additive which wouldn't have been the problem since i just recently began using it i truly believe with everything in me after so many years of doing laundry that you need to rid your products of "algodon" permanently . Or you're likely going to lose a lot more of your customers in a hurry.

When I first purchased the clothing, including shirts, underwear, pajamas, etc. they felt great. However although I wash in cold water and use "non-clorine oxyclean", when they come out after drying, they feel like sand paper as they scratch my skin terribly. I have used everything to stop that horible scratching by even applying "aloe vera" to my skin before putting on the clothing. However nothing has helped. They simply are horrible no matter what I do. I've literally thrown away almost everything I've purchased of this nasty product. And there are many people that I don't even know who are making the same kind of complaints. If "Fruit of the Lomb" keeps producing this product, they soon will go out of business. Again When "Fruit of the Lomb" puts Cotton on their label, that's being deceitful. Because it promotes that it is ALL cotton, which obviously it's NOT all cotton. Because of course it has "Algodon" in it and that's the part that does damage to anyone who wears this product. I would add that natural cotton is highly more so preferred by anyone who wants to wear clothing that will not irritate any part of their body. I for one will never purchase another product from this line of clothing until a responsible person in this corporation, until it takes that one additive out of all of the clothing in this chain. I predict this company will soon be out of business if they do not correct this enter line of clothing. And that would be a shame when all they have to do is remove that one additive of "Algodon".

In feb 2017, I purchased 11 of these black fruit of the loom tshirts at a cost of about $5.00 each from wal-mart. I had my company logo put on all shirts at a cost of $15.00 per shirt. Putting my total out of pocket expense at about $220.00. I handed out 6 of these shirts to my customers so far and still have 5 in my possession. The shirts have shrunk so much. I called customer service today at fruit of the loom to see what they would do about this. First, she told me to send in the 5 that I have and if an issue was found with them, then they would reimburse me for the cost of all 11 shirts ($55). I then asked her if they would also be reimbursing me for the cost of the print on them as well. She told me she would need a receipt and I told her that was fine I have both receipts (The one for the 11 tshirts and the one from the print company) she put me on a brief hold to speak to a manager again. Then she told me that I should send in the 5 shirts I have and they may reimburse me for the cost of 5 shirts and the print on 5 of them. If I sent in all 11 shirts, they may reimburse me for all 11, but now she came up with some b. S. About how walmart sells a cheaper quality fruit of the loom shirt and they had to see if it was the "active wear that walmart sells" or "the regular ones u would buy online through fruit of the loom. If it were the active wear, they would probably not reimburse at all!
So first, she expects that I will go to my customers that I already gave these shirts to (How tacky) and ask for them back, then I should send them in to fruit of the loom in which they will probably not reimburse anyways, because I know I bought them at walmart... Not online. So, they don't stand behind a shirt they sell to walmart... Only if I purchase it through fruit of the loom directly?
Note: I also explained to her that I purchased 20 shirts a year ago at walmart (The same one) and those shirts are the exact same tag (Same material, made in el salvador, same size, etc,) and have worn very well (Still have not shrunk)
I told her that I was sorry to take her time and this is a lesson learned... I will not buy these tshirts again if this is not made right! After 3 washes and hang drying (Not dryer) they look like a 10 year old kid should be wearing them!
I am very disappointed in your customer service! I am asking for a refund of the 11 shirts and a refund of the cost of the print on all 11 shirts... At a total of $220.00

I'm writing this to inform you that I'm not pleased with this product. I've never bought underwear that has acquired holes after one wear. But two pairs out of the five pack now have holes. I bought these underwear two weeks ago. And they should not be wearing out this soon. Also the elastic on the pink pair was like that when I bought them. As you are aware no store will refund nor take back these items. I will not be buying this product again.

Hello!

First of all, these are granny panties. Meaning they are no wear close to "bikini" looking. Might want to re-think the labeling on those. But that's not a huge deal. My other concerns are much larger. I bought the smallest size you have.?

I just wanted to inform fruit of the loom before this happens to other people wearing this product. I am not trying to fish for money, scam the company, or anything malicious. Just want to ensure safety of those buying your products.

Anyways! I bought these the "bikini" breathable panties, and every time I wear them, I get huge irritation and rash in the private area they cover. I do not have skin problems and I am not "sensitive" to anything. After repeated confirmations/occurrence's, I have since thrown them away. As they were huge, it wasn't difficult parting with them. However, hoping fruit of the loom re-evaluates whatever materials those things are made of! Item no. 4dbbik1 4dbbik1

I Purchesed two four pack packages of heather gray pocket tees from a Kmart Store that is going out of business so all sales are final. One of the tee shirts has a big hole in the armpit. Size 2XL. Would like a replacement sent. Seems like this should have been caught by some sort of quality control. I have been a long standing customer and expect good quality from this company. Your prompt attention to this matter would be greatly appreciated.

I recently purchased 3 pair of thermal underwear from Walmart. One white, one black and one gray. I have had stitching/seam issues with all 3 pair in crotch area and knee area. The complaint is made worse by the fact that each pair were worn 1-3 days in a row and each washed once. When I went to wear the second time is when I noticed issues so I looked at the other 2 pairs, they also had issues with the seam stitching coming apart. I am extremely disappointed and upset. I live in Chicago where it gets very cold and I have no long underwear to wear. I have no receipt so I am unable to return to the retailer. I am not sure of your solving product issues policies but I would appreciate some sort of compensation which will allow me to have the 3 pair replaced.

Bought 3 packs of brief underwear from the store 1 had elastic band the other 2 packs were not elastic band, though it was new I know this is my size I just bought 2 other packs a few months ago, when I opened all the packs they looked great but for some reason when I went to wear 1 pair (come to find out it was the whole 6 pack) it was not fitting so it ripped, so I tried in a different pair from the other packs and they all fit only 4 pairs out of the 6 actually don't fit they are the design pairs, the material must be different, but I need a new pack of size 9 briefs cause I love your underwear is all I wear since I list all my weight they fit the best and I never have any problems with them as I have with other brands before. I really hope we can get this fixed asap, I do enjoy the underwear like I said I just bought quite a few packs. Tia Tammy Schoonenberg

Ordered something from Fruit of the Loom website and when I received my order I was very disappointed because everything was too small. I contacted their customer service and said that I received an incorrect size order and asked for an exchange. They insisted I received the correct size and refused to help!
What a joke! I told them again that everything was at least two sizes smaller and did not fit and said that I can provide pictures if they do not believe me. They refused to even look at the pictures! They said that it was their final decision. Terrible customer service, probably the worst I have ever dealt with! Never again!

I brought 4 packs of these in packs of 5 for my husband & son about 5 months ago, after 1 wash in cold water only no dryer, the legs do ride up & found hole in the leg part, my husband found out it not 100% cotton as i seen on the back of the pack, he pointed out its mixed with polyester too, my asst contacted the company for replacements & they want to send 1 pack, they were asked for there ceo email address & they dont answer anymore . I travel a lot for my company on business & work 12 hours or more a day, i have no time for nonsense from companys like this . They refuse to please a customer i see since they were brought over by another. Mrs. Sue Rudolph /becky

I recently purchased 2 pair of men's long underwear for my husband. They are worn underneath pants in cold weather. When my husband put a pair on, he noticed they were not sewn in the crotch area. After inspecting the 2nd pair, we found they were also not sewn. These were not cheap items. I don't have the receipt but I want to return them to the company and get 2 pair that aren't faulty. I don't feel that's too much to ask. We have been loyal customers.

I've been buying these tee shirt for years but lately I've been getting some real bad batches of t-shirts . The t shirt collar are getting all unsewed for some reason when this started I was throwing them out but now it's gotten down to the point where it's like I have several of them already like this this is not good if anybody needs a picture I have some

I had purchased several pairs of the micro-fiber underwear due to the way they fit which was very well.However, when I washed them, the waistband unravelled so badly that I had to throw them away. There were at least 3 pairs of underwear that the waistband of unravelled. I purchased another set of underwear and this has happened twice already, What is going on with your underwear? I cannot and will not purchase underwear that falls apart when you wash them. What do you as a Company plan to do about this?. The underwear is great in terms of fit, somewhat over priced as well, but washes well if they don't fall apart before you can wear them.
I would really like for you to address this problem because I would like to continue purchasing your product.

Thank you.
A Concerned Shopper

I bought a 6 pack of women's bikini panties in the cool bright solid colors and the elastic shredded on them after the first wash!