FunPlus
Reviews and Complaints

Are you removing state of survival from facbook as I have not been able to bind this account as I always get an error message and I would hate to lose it as I have made good friends there and I have advance quite far and built up my strength. Would I be able to recover this account if the worst happen. So please can you get back to me to resolve it if you need my id for the game I will send it to you

i am having problems trying to buy diamonds. the screen does not show payment options.there would be another page pop up with the options available or you would be able to scroll down to the options to pay this has been going on for awhile, not only that i have been unable to bind my account to Facebook for months as i get an error code 422001 . i have google to sort this out as i will lose access to my account, unless there is a way i can transfer it to pc where i would be able to bind it

I play this game p2p to an extent. This game is heavily a micro transaction game after a certain level. This isn't really a problem. The problem with this company is everything is convoluted and vague. I made a purchase the other day for $10 which to any normal person, you'd assume it was for 2 days of consecutive rewards since the event is 2 days. In no way, shape, or form do they explain to you what the rewards entail. In a nutshell, I was scammed. Talking to customer service is useless. What customer service responds with no alert to a situation with "you have 24 hours to respond with the proper form and guidelines or we will close this ticket." I'm sick of being scammed by these fly by night phone app developers.

hi i have an account +can log onto game but unable to bind account and start a farm account .i have tried all possibe on list and tried to contact support ! sever

al times .all i get is a run around and no reply .

I am not able to add photo or video . I think the problem may be with my email as some may not recognise it overseas. I have tried to contact support with another email address but I have have had NO responce . my account that I set up with is [protected]@dodo.com.au every time i try to add account in management I get to third screen and asked for email and code as soon as I submit code I am told that account already exsists and sent to topup screen asking for $$$$ I have already purchased Kong and started to build up .

I can be contacted on PH [protected] or [protected]@gmail.com or [protected]@outlook.com I can link f/book + google but every time I try to bind the account I get flaged and sent to screen with nothing tol do with what I am trying to do .

It's absolut BS that I can submit this in game. All I could do was submit a useless bug report

State 370, Don Romen

9/18/23 AH event starting at 2 UTC

I registered for Azurtane Heist and when I entered all I got was a blank screen. Also tried it thru the PC with same results. Thus I missed event and all rewards

Considering what I spend on this game this is completely unacceptable

It had come to my attention from my team members that someone named divinity dawn messaged them in the mail system. She said some horrible things about me and I don't know this person. They reported her and according to the legal terms of service, 8.1.5, it states that "there is no harass, threaten, embarrass, or do anything else to another person that is unwanted such as repeatedly sending unwanted messages or making personal attacks or statements about race, sexual orientation or religion organize or participate in any activity that or group that is harmful, abusive, offensive, threatening, bullying, vulgar, sexually explicit, defamatory, invasive of personal privacy or encourages conduct that would violate a law or in reasonable person's view by objectionable and or inappropriate.

The information she provided is not accuate at all. Im a mom of 4 ages 23, 24, 29, 31 My 1st ex-husband died December 2008 from a heart attack and the second died on May 14, 2009 from liver cancer.

I contacted the game creator with no reasonable action or responsibility. I sent a message to the person and informed her that I was not that person she was talking about and ended up blocking her. They dont care or follow their own legal requirements to protect the safety of players against people like this. I was told when I emailed the company themselves that I needed to go through the game. Even my team reported her with no action.

Je joue royaume 551 nom Dom dom Ita je trouvé un problème de points gagnés dans le raid du royaume d'or du vendredi et samedi depuis plusieurs semaines j'ai fait une réclamation près du technique qui a constaté le problème qui je pense a été résolu la. Ou je suis pas d'accord vous me rendez pas tous mes points gagnés qui ne sont pas négligeables 6 milliards.c'est malhonnêtes de votre part je pense que vous bien rémunérés dans le jeu que c'est grâce à l'argent des joueurs que vous êtes rémunérés cela vous coûte rien se n'est ni de l'or ni de l'argent que je vous demande c'est mes points que j'ai gagnés non rétribuer suite problème technique c'est facile de soumettre des engagements dans votre FAQ si vous les appliquez pas vous même si pas réponse favorable de votre part je diffuserai sur réseaux votre sois disant bonne fois a vous lire

I PLAY KING OF AVALON I HAVE 7 MAJOR ACCOUNTS LATELY ON ALL 7 ACCOUNTS MY STATS HAVE BEEN LOWERED MY STATS SHOULD BE 10K HIGHER THAN THEY ARE RIGHT NOW KOA CS WILL DO NOTHING ABOUT IT IM IN KINGDOM 5333 ALLIANCE INT ACCOUNTS are URHERO Urhero urhero1 urhero2 urhero3 RunsWithScissors Got Issues all 7 ACCOUNTS STATS have been lowered if KOA is trying to make me quit I will gladly quit when every cent I ever spent on all 7 ACCOUNTS has been returned also for over 4 years KOA has been stealing items from all 7 of my ACCOUNTS I have proven this many times without a doubt but I have never ever gotten one single item returned I have been playing for 6 years I am 65 years old I live on a pension and can't afford this can you please put a stop to the stealing on all 7 of my accounts and can you return my stats to where they are supposed to be for some reason none of my accounts can submit screen shots to koa cs I used to be able to now there is no insert or send button so I am unable to submit screen shots I want my stats returned I am frustrated this bullchit has been going on for over 4 years please put a stop to it my ph # is [protected] if you have any questions

So I spent 20$ to buy gems for a new hero ur Thor package an u didn't give me new nothi g ur game sucks and I will b posting about it. I mean you don't give a person a chance at nothing stop being about the money an start helping ppl advance in this game when u decide to do that u let me know an ill start playing again til then u may get more money from other ppl but u will not get another cent from me. Bet that other people will know.

Purchased in-game item 11/19/21 @ $49.99. Never received (still don't have it). Submitted refund via Google since I've had problems of non-receipt in the past).
After numerous back and fourths, on 11/22 they claim an in-game debit of 4.99, which then turned into 49.99...from a refund back in July.
Shady tactics, some replies of theirs were deleted!

I made on October 1st, purchase of a package inside game State of Survival and because I made a chargeback for wrong purchase they STOLE my money, retention a payment of the correct package . The retention of the same sets CRIME. They just don't give the package and charge me. THEY ARE CRIMINALS. THEY AREN'T A SERIOUS COMPANY.

Game sudah saya upgreat ke fersi terbaru tapi tidak dapat masuk ke game

King of Avalon has had a Kingsgroup Platform that I have invested monies to gain the benefits of. The platform has been down since at least November and every time I have asked when the Kingsgroup Platform will be back up, I get told "it's being optimized ". I believe I'm just getting the run around and put off . As a level 3 Kingsgroup member I am not receiving any of the benefits promised, in fact I'm not receiving any benefits at all.
[protected]@gmail.com

I can't log in for hours already

Hello,

I have been playing a game app called Guns of Glory for almost 3 years now. Over the course of the three years, I have spent thousands of dollars upgrading my castle. This is like a colonial times theme with pirates and even vampires. The game experience I would say is a lot of fun but Customer Support/Service is non-existing. My account was recently hacked. The hacker was trying to sell my account to players in the game. I am very well known in the game and at one point even in the top 13 in the world. I can honestly say there was never a time where Customer Service fixed the issue that I had. I always made threats I would go viral with the horrible customer service, but just gave up and continued to play the game, because of the many friends I have made. However, this was the last straw and it is time I tell the world to stay away from any FUNPLUS / KINGSGROUP gaming app. I am not a disgruntled customer. On the contrary, I begged and pleaded they fix my situation. I was explaining to customer service that the hacker is inside my castle right now deleting everything. I asked them to please stop him from continuing and we can sort it out, but I wanted the deleting to stop. They ignored me and the hacker continued for 8 days deleting and in the end I proved the castle was mine and was given it back with over $50, 000 deleted upgrades and I believe I am lowballing myself on the price. You will see a long chain of my texting customer service and the VIP service for top players, and I am being ignored. I am actually promised everything would be put back to when I last had it. However, they did not follow through on their promise. Please look through the pictures and videos. Let me add No one in their right mind would just delete their own castle costing themselves thousands just to write a complaint on the BBB website.

Iam being charged for purchases I never made. I have not purchased since May. Today alone there are 23 charges on my card totalling almost $60 I never spent and there are a multitude of lots more
Kd790
Game name BUNNI

With the scarcity https://uploads.disquscdn.com/images/d3b5f96503ebb08c37475037b0b2620c4b6e9832faadcc84ecf7b4c0b032ddd0.jpg of toilet tissue I found this site. They offered 24 rolls 2 free for $33+ and free shipping. Little did I know it was coming from somewhere in Asia. It took over 2 1/2 months to arrive. The picture on their site looked like American sold toilet tissue and even showed the same roll-count that was being offered. I am including a picture of what I received. I hate to admit I fell for this. Legit? A product arrived. Trustworthy? Questionable as advertising seems inaccurate.Packaging appears to be black trash bags tapped together. https://uploads.disquscdn.com/images/af417d20d138739d3da35b21c629705cdf2ea034e090db565c747bc7fa04a5fd.jpg

This game frequently false advertised and does not give you what it charges you for. Submitting tickets is pointless as most the time they post generic responses unrelated to the issue, the other times they simply close the ticket. Funplus is a massive scam company now hiding behind name of century game since so many people learned how badly they scammed people they changed the name to try to trick them again. No working phone numbers and fake addresses given. The game is also incredibly racist to anyone not living in China. There are plenty of YouTube videos proving how much they scam people and it's also been shown the developers provide specific China based accounts with loads of free stuff that would cost others thousands of dollars to get, they do this to unfairly make others spend so they don't lose everything they have already invested. This company should not be allowed to operate outside of china with all the infinite undeniable evidence given over the years.