GameHouse
Reviews and Complaints

As someone deeply passionate about gaming, I understand the importance of a reliable platform to enjoy your favorite games. Looking at the reviews for GameHouse, it's clear that customers have had mixed experiences. While some users praise the customer support for being responsive and helpful, others express frustration with issues like games not downloading properly and lack of transparency. It seems that GameHouse has faced challenges in maintaining consistent quality and customer satisfaction. If you're considering using GameHouse, it might be wise to proceed with caution and manage your expectations accordingly.

Over the years I have bought 50-100 games off them and have only come across a few problems, namely downloading or missing DLLs (could be due to my virus protection doing overtime, who knows), though at the time I really didn't need more games. Other than that all my games have run smoothly.

I've been trying to get my hands on Super TextTwist for almost 2 months now, but it seems like GameHouse just doesn't want to let me have it! I've sent them email after email asking for help, but nothing seems to work. The biggest issue I'm having is with my login information - every time I try to log in to buy the game, I get an error message saying that my ID and password don't match. I've tried resetting my password multiple times, but it doesn't seem to make a difference.

To make matters worse, when I click on the link that's supposed to take me to the game, it just takes me to a blank page. I've tried using different browsers like Chrome, IE, and Firefox, but nothing seems to work. I even reached out to tech support, and they told me to copy and paste the address into my browser, but that didn't help either.

Honestly, I'm pretty frustrated with the whole situation. I've been a loyal GameHouse customer for years, but this experience has really soured my opinion of them. It's not like I'm asking for anything crazy - I just want to buy a game that I've enjoyed playing in the past. But instead, I'm stuck dealing with login issues and broken links.

Overall, I would say that my experience with GameHouse has been pretty disappointing. I hope that they can get their act together and fix these issues, because I know I'm not the only one who's had trouble with their website. If they can't figure out how to make their site work properly, I might have to start looking for my games elsewhere.

Gamehouse is a website that you should be careful with. They will take money from your credit card for fun tickets and then not let you use them. The tickets are supposed to be good forever, but when I tried to use two tickets that they charged me for, they wouldn't let me. I called them and they gave me a lot of excuses and even offered me the phone number for their legal department, but I don't speak that language. All I wanted was to use the two tickets that they charged me for without my permission. They told me that it was impossible. This website is not good. Be careful!

I've been a fan of gamehouse.com for a while now. My mom was a member back in [protected] and she loved their games. Unfortunately, she passed away in 2008, but I decided to download all of the games she had and give them a try. I have to say, I really enjoy them! However, there are two games that I absolutely love that just won't download. I've reached out to customer service a few times and while they seem friendly, I'm not having much luck getting the issue resolved.

I've tried everything they've suggested, but the games still won't download. I've been going back and forth with customer service since 1/15/22 and I'm starting to get frustrated. I can't find these games anywhere else and they were my favorites. Plus, my mom paid for them, so I feel like they should make this right. I'm tired of writing emails and I'm not sure what else to do.

Overall, I'm a bit disappointed with the customer service I've received from gamehouse.com. While the representatives have been friendly, I don't feel like my issue has been resolved. I'm not sure if I'll continue to use their service in the future, but I hope they can make this right.

I signed up for GameHouse and was excited to start playing some games. However, I quickly ran into some issues when I tried to log in to the site. I couldn't seem to get in, no matter what I tried. I checked their "frequently asked questions" section and found out that there had been a recent update to their customer database. Apparently, this was causing some issues with logging in. The solution was to re-register, but I was hesitant to do so. I didn't want to risk getting double-charged or having other issues.

After a few days of trying to log in without success, I decided to cancel my subscription. I received a confirmation that my cancellation had been processed, but then I noticed that I had been charged $21 anyway. I was confused and frustrated, so I called GameHouse customer service to try to sort things out. They told me that my subscription had never been cancelled, which was surprising and disappointing. I felt like I had been misled and taken advantage of.

I did some research and found out that GameHouse has a lot of complaints filed against them with the Better Business Bureau. In fact, there is even a lawsuit with the attorney general's office in Washington State! This made me even more concerned about the company's practices and ethics. It seems like they are not being honest with their customers and are engaging in fraudulent behavior.

Overall, I would not recommend GameHouse to anyone. While their games may be fun, the company's customer service and business practices are questionable at best. If you're looking for a reliable and trustworthy gaming site, I would suggest looking elsewhere.

GameHouse is the best gaming website out there! I've been a loyal customer for many years and I can't imagine playing games anywhere else. The FunPass subscription is definitely the way to go. I personally have the yearly subscription, but you can also choose to go with a monthly subscription if that's more your style. However, I highly recommend the yearly subscription because it's such a great deal! With the yearly subscription, you can play EVERY game in the GameHouse catalogue, as many times as you want, whenever you want. It's truly unbeatable.

One of the things I love about GameHouse is their "Game Credits" and "My Reward" stamps. With these, you're able to "purchase" games for free. I've never had to buy a game because of this feature, and I own ALL of my favorites. It's amazing to be able to play any game I want, whenever I want, while sitting comfortably on my sofa. And sometimes, I even outright BUY a game for FREE with my credits. (You even get 2 free credits when you "buy" a game with the free Credits). It's such a great feeling to know that I can play any game I want without having to worry about the cost.

Overall, I highly recommend GameHouse to anyone who loves gaming. The FunPass subscription is definitely worth it, and the "Game Credits" and "My Reward" stamps are just icing on the cake. GameHouse has a huge selection of games to choose from, and I've never been disappointed with any of them. So if you're looking for a great gaming website, look no further than GameHouse!

I started using GameHouse last Monday and it was a blast! I enjoyed playing games for the first couple of days, but there were a lot of pop-up ads that kept appearing on my computer screen. It was quite annoying, but I didn't mind it that much. However, on Wednesday, one of the scenes in the game froze up and I couldn't continue playing. I immediately contacted GameHouse's tech support and they sent me some links for drivers. Unfortunately, those links were nothing but pop-ups and I couldn't download anything. To make matters worse, they wanted me to pay $40 just to download the drivers.

On Thursday, things were barely running and I was having a hard time playing any games. On Friday, I kept getting kicked out of games with error messages. And now, GameHouse is completely shut down. I was worried and didn't know what to do, but I found their Facebook page and they explained that the site is down and they are working on fixing the problems. It's been down for 24 hours now with no other explanation.

I'm really disappointed with GameHouse's customer support. They don't contact their customers and just leave them in limbo. I feel completely ripped off and I don't know what to do. If I hadn't thought to look on Facebook, I would have no information about what's going on. I hope they fix the problems soon and provide better customer support in the future.

I been a member of Real Arcade which then became Gamehouse for 8 years now. And I still a member. I never had any problem with their site or their games. I download at least 2 games every month. Sometimes, I had issues with games not opening or closing early. But it's always ended up being another program interfering and not a Gamehouse problem. I never had a problem using my tickets for free games. And you earn additional coins just by playing that you can use to buy additional free games! I joined to casually game, but in the last few years, my son has become an active player of their games. And he loves the variety of the games. It has become an activity we enjoy doing together. I would highly recommend the site to people looking for a place to get an amazing spectrum of games.

So, I recently had a problem with my computer. I turned it on and got a black screen, no desktop. I took it into a computer repair shop and they called the next day and told me the computer was fine, but it had around 300 adware in it probably from downloading games. They removed them with AdwCleaner and everything was fine. But then, I noticed something strange when I tried to launch a GH game from a desktop icon. I got the trial / own this game unlock popup on all of them?! I was confused and didn't know what to do.

I logged in to my account on the GameHouse website, but still got nothing. I tried to uninstall and download a game, but I couldn't download from the My Games list. It was frustrating and I didn't know what to do. But then, I decided to go to the game page and download the trial. And guess what? It worked! When the popup came up, I entered my login info and the game unlocked.

But then, I noticed something strange at the top of the popup. There was some statement about Trimedia. I had heard about Trimedia before, it's adware! I used AdwCleaner and it found 1 piece of adware, Trimedia. After that, I went back to the desktop icon and again had to unlock the game.

So, what does this all mean? It means that if you want to play GH games, you have to accept adware. It's frustrating, but it's the reality. However, I can still launch my BigFish, Shockwave, and Amazon games. There might have been adware installed when downloading from these companies, but at least you don't have to keep it.

Overall, I think GameHouse is a good website for games, but the adware issue is a bit of a turn-off. If they could find a way to eliminate the adware, it would be a much better experience for users. But for now, I'll stick to my other game websites.

Gamehouse is a gaming website that's been around for a while. It's part of RealNetworks, which is a big deal in the multimedia world. They made RealAudio and RealVideo formats and the RealPlayer media player. So, they know what they're doing.

Recently, Gamehouse bought a company that makes games for Facebook. I don't really know what Facebook is, but apparently, it's a big deal. RealNetworks wants to get into social gaming because that's where the future is. I guess that makes sense.

Gamehouse has been around for a long time. They have downloadable and online games that are pretty easy to play. They have a lot of those hidden object games that old people like. You know, the ones where you have to find stuff in a picture. They're pretty fun, I guess.

RealNetworks wants to make Gamehouse more social. I think that means they want to make it more like Facebook. That could be cool. There's only so many hidden object games you can play before you get bored. Social gaming means you can play with other people. That could be fun.

Overall, Gamehouse is a good place to go if you want to play games. It's safe and reliable. I don't know anything about memberships or subscriptions or anything like that. But if you just want to play some games, it's a good place to go.

I've been a member of Gamehouse/Real Network for years now. I've bought around 150 pc games from them, most of which cost me around 15.00 to 20.00 each. Back then, they would send me the download link and activation key in my confirmation email, which was pretty convenient.

However, they changed their system along the way and developed a 'game manager' that automatically downloaded, installed, and activated the game once you purchased it. This worked fine until they shut down for a month and revamped their systems two years ago, which resulted in the removal of dozens of games from their website.

Unfortunately, I lost access to over 40 games that I had bought and paid for. When I asked for my activation keys, they refused and only guaranteed access for two years. They did send me a bunch of codes for free games, but they were useless to me since they were meant for Windows 8 and I was running XP.

I insisted on getting my keys, but they cancelled all the codes they sent me and refused to send me my keys. It was frustrating because I had paid for those games, and I had the installation files for many of them. If my PC dies, I'll lose a whole bunch of games.

It's not just me, though. They have multiple lawsuits against them for overcharging their customers, among other things. Their customer service department is located in India, and most of the time, they can't even understand what you're asking them.

Now, I belong to and buy from Big Fish Games. They have fantastic customer service and make any game you buy from them available for life. You won't lose them because they decide to delete games from their servers. They also offer cheaper games and lots of freebies. If you're looking to buy PC games online, stay away from Gamehouse and deal with Big Fish instead. You won't be disappointed.

Gamehouse is a gaming site that I recently tried out and I have to say, it's not the best. I've had some issues with the points system, where I earn points but they don't seem to show up in my account. And even when they do, they sometimes disappear for no reason. It's frustrating because I feel like I'm putting in effort to earn these points, but they're not being properly credited to my account.

I've tried reaching out to their customer support department multiple times, but unfortunately, I haven't had much luck. I always receive the same form letter response, but nothing ever seems to get resolved. It's disappointing because I feel like as a customer, I should be able to get some sort of resolution to my issue.

Overall, I would say that Gamehouse is a total ripoff. I would advise others to stay away from this site and find a better gaming platform. It's just not worth the hassle and frustration.

GameHouse used to be the bomb, but now it's like they've lost their mojo. I used to love playing their hidden object games, but now it's like they're just trying to squeeze every penny out of you. It's like they don't even care about the ratings anymore. It's just a bunch of games with a "buy now" button slapped on them. It's a real bummer.

I remember back in the day when you could play a game for free and then decide if you wanted to buy it. Now it's like they're trying to force you to buy it before you even get a chance to try it out. It's like they don't even trust their own games to sell themselves.

I mean, don't get me wrong, I still play their games from time to time, but it's just not the same. It's like they're not even trying anymore. At least with Big Fish, they still give you the option to play the game for free before you decide to buy it. It's like they actually care about their customers.

Overall, I'm just really disappointed in GameHouse. They used to be one of the best game sites out there, but now it's like they're just a shell of their former selves. I hope they can turn things around and start putting out quality games again. But until then, I'll be sticking with Big Fish.

Yo, so I decided to try out GameHouse and signed up for their "free" fun pass. They said it was gonna be free for 14 days, but guess what? They charged me not once, not twice, but THREE times right off the bat! And get this, they don't even have a phone number to call! I had to email them and they straight up lied and said I wasn't even billed. After going back and forth with them, I finally got one charge back, but I'm still fighting for the other two. And to top it all off, their shenanigans caused two overdrafts on my checking account, so I lost a whole $50! I wouldn't recommend using this site, fam.

Been with GameHouse for a long time now. I've been paying for their games for two years now and I gotta say, the first year was pretty good. But now, it seems like they've slowed down on the games. I'm not too happy about it, especially since they don't have many games for MAC. And even when they do have games for MAC, they don't play once they're downloaded. It's a real bummer. I don't think I'll be renewing my membership because I'm not getting much in return. It's a shame, really. I used to love GameHouse.

I used to buy a lot of games from GameHouse back in the day, but now they don't have some of my faves anymore. It's a real bummer, ya know? And if you have any problems, good luck trying to get in touch with customer support. I've sent them a bunch of emails and haven't heard back from them once. It's like they don't even care about their customers anymore. I wouldn't recommend giving them your money, cuz they might just take it and run. There are plenty of other gaming sites out there that actually give a hoot about their customers and will help you out if you need it.

So, I was really excited to play Chuzzle Deluxe from GameHouse. I bought it and waited for it to download. But when I tried to play it, it just wouldn't load. I was so frustrated! I tried everything that their Customer Support suggested, but nothing worked. I even restarted my computer a few times, but still no luck.

After a few days of trying to get it to work, I decided to request a refund. They promised me that I would get my money back, but it's been weeks and I still haven't received it. I've sent them multiple e-mails, but they won't even respond to me anymore. It's really disappointing and frustrating.

However, I will say that after I left this review (and a few others), I did eventually get my refund. But even with that, I still don't think I'll be doing business with GameHouse again. It's just not worth the hassle and stress.

I been playin' GameHouse for a loooong time now. I done bought a ton of games from 'em and was happy with 'em for a while. But then, I got me a new, bigger monitor and some of the games I bought wasn't workin' right. So, I reached out to GameHouse for help and all they sent me was some short, unhelpful emails. It was a waste of my time and money. I used to love their "Fun Pass" but now it ain't fun no more. So, if you thinkin' 'bout buyin' from GameHouse, just be careful.

So, I decided to give GameHouse a try again after not playing for a while. I was excited to try out some new hidden object games, but unfortunately, I ran into some issues. When I tried to download a few games for free trial play, I kept getting an error message that said "game not responding." I was pretty disappointed, to say the least.

I tried to find some solutions on the Support page, but it wasn't very helpful. They had links to games that were compatible with Windows 10 and games that weren't, but the two games I wanted to play weren't listed on either page. It seems like whoever is in charge of updating the site has been slacking off.

Despite these issues, I still think GameHouse has a lot of potential. They have a wide variety of games to choose from, and I've enjoyed playing some of their older titles in the past. I just wish they would put more effort into keeping their site up to date and making sure their games are working properly.

Overall, I would recommend GameHouse to anyone who enjoys casual games and doesn't mind a few hiccups along the way. Just be prepared to do some troubleshooting if you run into any issues.

I had a really bad experience with GameHouse. I was really excited to play some of their games, but unfortunately, none of them worked properly. I tried contacting their support team to see if I could get a refund for the games that I couldn't play, but they completely ignored me. I sent over 40 emails and not a single one was answered. It's really disappointing, especially since I'm a single mom with limited funds. I ended up losing almost 40 pounds on games that my son couldn't even play.

I would definitely recommend staying away from this site. It's a total waste of money and time. If you're looking for good games to play, there are plenty of other sites out there that are much better. Don't make the same mistake I did and waste your hard-earned money on this site.

Overall, I was really disappointed with my experience with GameHouse. Their customer service is terrible and their games don't work properly. I would definitely not recommend this site to anyone.

I bought a game from GameHouse and it's not working. I tried everything on the Help page but it's still not opening. I sent an email to them and they replied with a scripted message telling me to go to the Help page (which I already did). They also gave me suggestions for Windows even though I told them I have a Mac. They said I could call or use live chat, but they didn't give me a phone number or tell me where to find live chat. It's really frustrating and their customer service is terrible.

My Mom who died in 08 had been a customer since 2005. She bought a lot of games from Gamehouse. When she died I downloaded her games from there and have been enjoying them since she can't but used to so much! 2 of my favorite games will not download. I wrote and asked what I should do. 2 reps emailed back telling me to do the same thing. NOTHING! And I followed every direction. I wrote back and told them nothing worked. I suggested to please give me the game again. That was in Jan 2022. I've written 2 more times and nothing. I think I'm wasting time trying to play 2 games that my mom paid for.

I have been a long time member of gamehouse, but now you don't access my login info. I have tried to change my log in info. with no luck. I am a paying member of gamehouse. How do I get my old account back and be able to acess my purchased games? I don't understand why my logins don't work anymore. But you are still taking out payments from my checking account.

I have been a game house customer for about 20 yrs. and all of a sudden you stop taking out the 9.99 an I would like to know why.

I want my money back on Mary Lee chef and google refuse to give me back my money on the game I told them if I don't get my refund back I will personally contact. My lawyer on them do I have to do on u and your company

Every game I go to it won't download or it starts jumping or freezes or won't play and I pay for each month and I can't even enjoy the games because you guys are having trouble and really good customer service not... You can't even call them or email them because they won't get back with you. They say oh ill fix it for you and they never do. Is that how you run a business you should help your customers out...

I have been trying to log-in to my gamehouse account unsuccessfully for the past 10 days. I'm told that an account with my e-mail address does not exist. I have been unable to e-mail their customer service department because their captcha doesn't recognize that i'm online and therefore will not send my contact request on to their customer service department because captcha can't verify that i'm not a robot. This same incident has occurred in the past, but I have always been able to contact them and eventually resolve the issue.

I have sent numerous e-mails regarding not being able to log into GameHouse and have not received any response! I have been quite happy with GameHouse, until now. I cannot access prior games that I purchased, ones that I had on my desktop are not loading properly (I have a brand new computer!), and the ones that do load are running very slowly. When I try to reach your support page, I receive an error message stating that the page is unavailable. What is going on with you? I would like to purchase more games but I now believe you have shut down and not told anyone. This is unacceptable and if I do not receive a response within 48 hours, I will report GameHouse!

I have been a member of Gamehouse for many years but now my email address in the log in menu is not recognized. I'm unable to play any of the games I bought over the years and the reset password option will not work because the site does not recognize my email address. I have also sent multiple emails asking for help but not one of them has been answered. I have followed the instructions to uncheck the remember me box. signed out of the website and cleared all cookies and browsing information from my browser. I have called the only customer service number I could find and get a message that all the answers I need are available on their Gamehouse website. I am not able to determine if Gamehouse is still charging me for my membership. I had 4 game credits approximately 2-3 months ago. I would like to keep my membership, get my game credits and play the games I paid for.

acc deborah Sheftall old e-mail [protected]@yahoo.com have tryed calling the number thats on my bank statement [protected] on one pick up so i;am trying this way to ask you to stop . if this dose not get it done then my lawyer will step in you known the acc/ card number, i try going to my game acc but it say it can NOT BE FOUND
to me. but for 3 years ($9.99 ) you can take money from me but you can found my game acct nor my game that i payed for YOU CAN REACH MY AT MY NEW E-MAIL [protected]@comcast.net

any help you can give me will be very helpful
thank you
mrs.DeBorah L.Sheftall

I reported an issue on January 30th for a game I was trying to play: Delicious - Moms vs Dads, and the game was freezing on different days on Level One (the store). I reported this issue to Youda Games, the site from which I downloaded the game, and then remembering that Gamehouse's name is on the banner for the game, I contacted your support as well.

I received a very nice response from Youda with a couple of questions, and I shared the DxDiag they were looking for as well as the results of the tests I had run; tests that proved that the freezing issue ONLY occurred in Level One. If I was able to get past Level One (with repeated game restarts to accomplish this), I was able to play ALL other game levels with absolutely no issues.

The Gamehouse support person, Nico, on the other hand was okay to start with the DxDiag, and then I received a recommendation to upgrade my video driver which I cannot do because I do not have an Internet connection. The ticket finally degraded into accusations about my making "assumptions" and flat out insinuating I was lying when I was doing neither. I am an IT professional with over 30 years experience in software and software issues -- not in the gaming industry but in mainstream ERP and Saas applications / systems, I am well versed in system issues, both browser related and client server, as well as desktop and laptop concerns.

Nico said: "If you have downloaded the game to play, then your computer must have access to the Internet."

This demonstrates how inexperienced Nico is, as one statement does not support the other. It is very workable to download a game to a flash drive (when one does not have an Internet connection at home) and then take the flash drive home and install on the home desktop. I, myself, have used this method for several years as affordable and reliable Internet service is not available where I live.

Meanwhile, I received a pleasant, complimentary email back from Youda Games support, thanking me for my testing efforts (something I have done professionally for years), letting me know that my information was helpful, that there was an update scheduled to be released, and promising to send me a link when it is available.

As I also informed Nico that I am not the only person complaining about the freezing issues in this game; that several sites I have visited have a very low rating of this game with the primary reason being program freezes and people not being able to get past Level One.

Nico's final response to me was that since I didn't download or install the game from your site, never mind that your company name is all over it, he wasn't able to provide me any further assistance.

Not really surprising, I suppose given the accusations that were challenged as being unsupportable and completely false. However, I am truly surprised at the lack of professionalism by this company.

As a test, I installed this same game, same downloaded file, onto my laptop, which is a 64-bit machine with the same version of Windows 7 and ALL updated drivers.

Would it surprise you to learn that this game STILL FREEZES in the same places as on my desktop, despite having up-to-date drivers?

Given my extensive IT technical support experience, it does not surprise me at all.