GC Services
Reviews and Complaints

Sallie Mae is a scam artist operation, I paid to have my loans defaulted, they took my money, when I called back and asked why they were not deferred, they said the person calling me made a mistake, and they would refund my money, they never did. I went to a lawyer, he told I never should have given them a dime. Every time I talk to them its a different story from each person, they get paid bonuses if u give them any money, be very careful. I am now talking to my local congressman because of all the trouble I have had with them. Document everything, every conversation, keep all the mail, and CALL your local congressman. This stuff with Sallie Mae is a nightmare since they were derugulated, just like Wall Street. The top execs get big bucks and bonuses off of our backs, please do not give up, join StudentLoanJustice.org
for help and resources, you will be happy you did, good luck!

Look, this P.O. Box Address is obviously being used in a SCAM OPERATION of some sort. I got a letter from GC Serivices today myself, saying I owe them $380.00.. the more I looked into it, the more obvious it's become. These people who are using this P.O. Box # in Baldwin Park (7835), and are rip-off scam artists. No question in my mind about it, they're ripping innocent people off blind posing as legitimate debt collectors and even using a legitimate collector's company name, logo, etc. So what is going to be done about it?, (is my question). Why aren't the police notified and the person collecting checks and such from this Baldwin Park P.O. Box put behind bars? It should be a very simple case of finding these people at the PO Box, and putting an end to their shenanigans once and for all. No? But looking here at these complaints, ... there's one dating back to 2009! Ten years this has gone on? Something is very, very odd in that a 10 year old scam is still in operation today. (My letter is dated 11/1/2019) This scam, or 'scam network' is pretty elaborate, I'm thinking, because besides the PO Box in Baldwin Park there are listed 2 other addresses in the letter, and these are the actual addresses of the GC Services company. These criminals are posing as GC Services, putting these false debts out to the innocent public, and collecting the rewards of the worst-gotten gains imaginable, from you and me, at this Baldwin Park P.O. Box facility.

It appears that an actual letter from the GC Services company on a debt collection was used as a template, the "Send payment to" - Baldwin Park address, was simply added, as well as the two (English / Spanish) contact numbers added as well. The current phone numbers for the actual GC Services company are entirely different 800 and 877 numbers. the two listed, [protected] and [protected] are not, and never have been, GC Services company's public phone numbers. When I google search the numbers, they are not legit; so the first thing one should do when you get one of these letters is just that: Google it. There is, on the letter, a section where it says "Citation" (lists a citation number for me), then "Date" (on mine it just has two dashes, ... no actual date), and an "Amount" (they were trying to nail me for $380). My supposed debtor was listed as "La Superior-Depndncy" which I'm assuming means the L.A. Superior Court Children's court, but I noticed the "a" in L.A. is small case and nowhere is that dept., on the internet, ever listed in an abbreviated "Depndncy" format. True, it 'could be' the company's abbreviation code for that dept, but then why would the department name not be stated fully in my letter, and why no address or phone number "for them", so I could track down the original debt if there was one; and no "date" (year), just two dashes(?) I did have business with the L.A. Children's court at one time, but had no sort of debt incurred from them.. this was back in 2005, so for it to be just surfacing from almost 15 years ago, now, (for the first time to my knowledge), just isn't feasible.

Bottom line, it's a scam. Anyone receiving similar from these people, using this payment address, these phone numbers, you should treat it as such. Should we all report these letters to the police so that maybe this operation will be stopped?... I'm thinking, "yes", but I'm also leery in that nothing's been done to stop it in over ten years time, and I'm sure they change phone numbers and PO Boxes periodically, but still, how could it go on this long?... unless, of course, no one's taken the time to bother reporting the scam to the police in the past... so yeah, we all should!

I keep getting this mail for someone else with my address and everytime I call this company they say they will take care of it. I have sent numerous letters to this place letting them know this is wrong and it still won't stop. They are very rude and tell me why are you worried if this is isn't you. I say because you keep sending it to me the first name is correct but the last name is wrong please fix it and they won't.

Am continually being contacted by this company. I recently purchased a 'new' phone only to find out it was someone else's number; a new phone with a 'used' number. Hence, I now received calls from debt collectors who either are so stupid they cant understand how a person could get a new number OR, they do understand the actual person they want to collect from has changed their phone and WANT to harass honest people who do pay their bills. One thing debt collectors often fail to realize; we have a way of finding them and where they work and live as well... they should really consider this when harassing people as not all of us are non-homocidal!

Honestly I would have to agree with the company on this complaint. I get you want them to stop sending you someone else's mail, but seriously if it's not your bill than just throw it away. It's that easy!

These cockroaches called my home 4 times on Sunday/Mothers day. I tell them to stop calling, the person they are wanting no longer lives here and they tell me they will NOT stop the calls until they talk with this person. Between 7:30am and 8:45 PM they called and the first time I asked them to stop that the person is not here and they keep calling. One time some one that spoke little English.

What the *** is this country coming to?

I will find out where some of these losers live and what time they eat and go to bed so I can go bother them and invade their private lives.

Sad state of affairs when we have to create jobs for people like this.

Of course the food stamps only go so far.

I have had repeated calls from GC Services on my company telephone, my company gave me this number via AT&T Call Vantage and has nothing to do with my person situation. I have no debt, there is no reason why a collection agency should be calling me to begin with. I have tried to return the calls and rectify this as I assume it is an error in telephone numbers yet never is anyone available to assist me. I even called their corporate headquarters, still no one ever responds. I have emailed them, I can only assume they are a bogus operation and now I am filing complaints with the FTC and FBI for telephone fraud.

I have received 13 calls from GC Services asking for a name close to mine, living in a different city, 40 years younger than me. The bill is from a company I've never purchased a product. I've spoken to 'supervisors' who said they would take my name off their list, but I'm still receiving calls. I called the company that I'm suppose to have purchased product and they said there is a person in that city with a name similar to mine. I checked whitepages.com and she has an unlisted number. How do I get this to stop?

Advise smb!

GC Services called me and asked me if I lived in Tonawanda, NY and close to a certain street. They did not identify themselves at first. They said they were trying to contact a person and their phone had been disconnected. I told them how far away I lived from that street. They asked me if I would go there and leave a message for that person. I told them I was a senior citizen and couldn't walk that far. I asked who they were and they said GC Services. At first I thought maybe it was a relative and an emergency but no it was a debt collector! This is so wrong! This must be stopped... luntweety2@roadrunner.com

So I was on the phone with GC, nearly cursing people out because they kept giving me the run-around and changing their stories up/lying about how I could pay my fine. Originally, the guy told me that after I payed my balance of $491, I'd be clear. And originally he said I could do it by credit card or debit card, no extra charge. However he kept stressing to used services like Western Union, which charges extra money just to process. I was firm on not paying extra money and I guess he sensed that I was not one to be scammed, so from there I got complete run-arounds. But When I kept calling back to attempt to pay, they hung up on me. I'm now glad I didn't follow through with any transactions.

They are rude, incompetent, and lousy. When talking to them, be very firm; that's the only way to prevent them from taking advantage of you. Ask for full clarification, and repeat back everything they tell you, and watch how easy it will be to catch them in a pack of lies.

You may not even have to go through them to pay fines, it's better just to do the DMV or the courts.

The company kept calling my home inquiring about my sister, who lives many states away and has NEVER lived with me. When I finally returned their call and asked what thecompany was the response was so vague it was never even answered. I asked to have my phone number removed from whatever listing was being used as I have never had or wanted contact with this company. When I asked to speak to the supervisor the person said he WAS the supervisor and laws prohibit him from disclosing the nature of the call. NEVER, EVER deal with anyone that will not disclose the nature of business.

I am a real estate agent attempting to process a short sale. I would like to let you know how extremely disappointed I am in GC Services. I am attempting to process a short sale and GC Services is the collection agency on behalf of Chase.

GC refuses to submit my offer to Chase because they are saying it is too low. I truly need some help because this company is being of no service. I have never been treated so rudely or disrespected in such a manner before while trying to conduct a short sale.

My boyfriend is in debt, and I've listened from the other side of the room to these debt collectors SCREAMING at him. I had to help him with a payment, and I spoke with Mr. Johansen, who was extremely rude and condescending and tried to refuse to pass me to his supervisor. When I complained of his attitude, he claimed that my attitude was worse. His supervisor, Mr. Andrade (I love that these useless peons make you refer to them as "Mr." or "Ms."), was equally rude and obnoxious. I asked him if these qualities were prerequisites to work at the company. He talked so fast I could barely understand him (he was not a native English speaker, either). Even though I was not the one with the debt, they treated me horribly, as if I was in the wrong somehow. I'm pretty sure you can't get anywhere by complaining to the company itself if it hires these types of people. If anyone has found a way, please let me know.

I called to pay a traffic fine in full with GC Services. I was set-up on a monthly payment plan and was informed by Ms. Thomas @ [protected] that a payment that was received and paid on 03/16/2017 would not be released for 30 days even if there was proof that the bank paid the item. After discussion she advised that if I had treated her nicer should would have seeh what she could do about releasing the hold. I called back to speak to her supervisor and she encouraged me to file a complaint. This is the type of customer service that makes it bad for all companies and companies wonder why businesses are failing. This is your typical bad apple.

First my case was sold to a collect agency called "South west" and then it end up in " GC Service" which Cingular wireless didnt even know. They only had record of "South West" but not "GC Service". Anyways, The point is that the money is PAID and GC Service never report to Credit Beauro. I never know it until recently, because I was trying to get mortgage to purchase a house, and end up that lender is making me pay the amount or else they are not going to close the escrow. I am gonna call in GC on monday and see what i can do. They sucks!

I couldn't agree with you more, I just got a phone call today from a Ms. Roberta who told me to get a better paying job so I can pay my debt! I thought "the nerve of her!" Then the supervisor got on the phone and told me to enjoy myself when he garnishes my wages!...and then hung up on me! Where do these people get their customer service skills? Isn't it illegal to do this?

The only way GC Services gets your account in the first place is by the original creditor... that is who you need to contact...GC Services receives your account from original creditor...If you have a credit card or ticket you NEED to take it up with original creditor... GC is just doing thier job. If your original creditor sent it to collections...TAKE IT UP WITH THEM...DUH!

HERE IS THE COMPANY CONTACT INFORMATION FLOOD THEM WITH YOUR COMPLAINTS HOPEFULLY IT STILL IS CURRENT

Contact Information
Address: 6330 Gulfton St.
Houston, TX [protected]
Phone: [protected]
Fax: [protected]

Key People
• Chairman and CEO: Gerald B. (J. B.) Katz
• President: Frank A. Taylor
• SVP Operations: Mark A. Schordock

GC Services is out of control. They threaten and harass you on the phone and this continues to happen when you ask them to refrain from calling you at work or home. The company that they are trying to collect from agreed to my repayments a year ago. I am currently under agreement with that company through Consumer Credit Counseling Services. My payments have been prompt. I was surprised to receive the calls and letters from GCServices, especially when the representative told me that I was delinquent and the company that I owe did not accept my terms for repayment. Of course, I was in tears and tremendously upset about what the representative was saying to me. I immediately called CCCS and they reassured me that all my payments were made on time and they had the agreement with the company. I referred to my statements and all payments were on time, I was blindsided by the comments of the GC Services Representative. I was counseled by CCCS to file a compliant with FTC, which I did. GCServices should be put out of business.

Not more than 20 minutes before posting this, I received a call from GC Services asking for my father. I asked the operator if I may ask who it was that was calling, and she identified herself as Ms. Lucas calling from GC Services. With the volume lower on my phone, I was unable to hear what company she said she was from, so I asked if she could repeat herself. She once again said her name was Ms. Lucas, but not which company she was calling from. With a very obvious attitude in her voice, as though my asking who was calling offended her, she repeatedly interrupted me while I asked her to tell me the name of the company so I could tell my father who it was that was calling, asking me if my father was available or not. By the time I got the full question out of my mouth, she retorted with “Are you his lawyer?!”. I told her I was my father’s son, and her exact words were “Well then, “son”, is your father f***ing available or not? I’ve told you who I am twice, and if you are hard of hearing, that’s not my problem. I’ll call back in two hours and see if he’s available then.” First of all, what business is it of anyone’s who I am when they’re asking for my father, and all I’m trying to do is accurately relay a message. Second of all, if this Ms. Lucas is trying to behave like a professional debt collector, she should know that profanity and a smart-a** attitude are not going to get her very far. I may only be 21 years old, but that does not mean I am less entitled to general human courtesy than anyone else, not that is matters anyway. I work in a call center, and if my conduct was in any way like hers, I would be fired without hesitation. Trust me when I say, Ms. Lucas's behavior is rapidly earning her and her organization a formal investigation. Thank you, Ms. Lucas. You've just prevented my day from being boring.

GC Services just started calling me yesterday. I was polite but refused. I made the horrendous mistake of saying they could call back at a better time for me. When they did call back (today) they were extremely persistent in trying to get my personal info. This is regarding past due student loans. They began nicely, and when I refused to give them any information over the phone they got nasty. They threatened to report me and put my credit in bad status. It's almost amusing, since obviously it's in bad status already or they wouldn't be calling me! I am, and maybe incorrectly, thinking that if it's a federal govt. loan, they would already have my current info. ALL of it including my address, etc. I am in communications with the student loan people. I am currently in a negative income status. I just got over cancer. The Federal Govt. has been keeping my tax returns every year that I have not been able to pay. Therefore, they (GC Services) already know this if they were 100% legit. I told them they couldn't get blood from a turnip, and hung up on them.

you know what it hink That this company is BS i just recieved a bill in the mail from them (mind you by debt has been paid in FULL) i think these people on here are real about there complaints! These people who are saying pay your bill dont hides lol May you be employed by this company I think so! My advice if you get a bill call the original company whom you owe and verify as i have that they are to collect money BEFORE YOU MAKE ANY PAYMENTS because I dont owe this company a dime and they also told me that they dont even use this company to collect debts. Scam to me!

pay your bills and you wouldn't have to hide behind vmails and neighbors. pay your bill and gc services would not have to call you...

COMPANY CONTACT INFORMATION

Contact Information
Address: 6330 Gulfton St.
Houston, TX [protected]
Phone: [protected]
Fax: [protected]

Key People
• Chairman and CEO: Gerald B. (J. B.) Katz
• President: Frank A. Taylor
• SVP Operations: Mark A. Schordock

Ok, so, you committed a minor violation of some sort, you decided not to call the courts to find out when you're due in court due to the fact you got no citation, you played ignorant, and now you owe more money...hm, it seems a common trait among debtors. My best advise is that you first call the courts to make sure that they have submitted it to GC. If they have, then pay on it and don't commit anymore wrongful violations

Received a collection notice of $681, stated that because I failed to appear to court for my citation (which I never received) that they have increased my bail amount by $300. If I send payment to a P.O. Box within 10 days of the notice, I may deduct $150 from the balance. Since when do County Court use private collection agency to collect citation. Whole bunch of BS!

The company is horrible. They lie, cheat, and steal. A former manager, Harold Wickline, is known as a national disgrace and he's ended up at Pioneer Credit in Arcade, York.

http://gcserviceswatch.blogspot.com/2009/10/gc-services-not-in-good-standing-as-of.html

Shows what a mess GC Services is-their registration has expired. They will have to get Michael Lane Fisher and Eric Bernhagen "double time" to fix this before they are closed down.

And, people sue them constantly. They settle out of court to avoid being exposed.

GC Services has been calling my home several times a day for weeks. There is no regard for time of day, day of worship, holiday... it just doesn't matter. Finally, today I said I was going to make a formal complaint. They say an individual gave my phone number and they are trying to locate him. I've had the same phone number and address for years and have never heard of this person mentioned. They supposedly took my number off of their list, but we will see. I can't complain to the BBB, because GC Services is not a member in my home state. Interesting...

I can answer your concern. First she was calling becuase it was not involuntary, It does not need a signed release from your employee, Second She was entitled to that information. But in your companies defense She should have have given the nature of the call. If it she was not implying about employee verification but shes asking about your payroll address and fax number what do you think is in store for this employee next ?

Omg, I have the same problem. I told them to take me off their list like 15 times! It's called credit services. The recording starts out... "we have made serveral attemts to call you...something about lower our rates or something... " It's so annoying. QUIT trying to get people enslaved in more DEBT and stop calling me for the love of Pete!

I think some of these complaints are legitimate the note to the neighbor thing is out of hand, but it all reverts back to the person the accumulated that debt. Were the honest in their dealing with the client? Why did they stop paying the bill? Why were letters and call ignored? Why all the whining, you all are suppose to be responsible adults but all your doing is showing the world how to make excuses and complaints about actions that were under their control. It's your fault your in collections yes natural disasters & catastrophes happen and arrangements can be made, but when you hide, the lie to cover your selfs, then get caught in that lie on the phone with people who are trying to help you.. Please you'd be irate if the shoe was on the other foot and the collection agencies owed you money. GC Services gets the job done for our clients maybe you should hire us to help you recover your funds so you can pay your bills on time.. This plus that equals happy campers in a perfect world .. you pay me I don't call you.. remember I get paid good money to be a bill collector it takes strength & courage to do this job.. Cowards run and hide that's why collection agencies were created to recover money from people to borrow and try to live beyond their means (like the Jones's & everybody else on TV ) when they can't afford to.. If so... you would've paid cash for your purchases! That's you'r problem ! Debtors deal with it!

These are the rudest debt collectors I ever spoke to in my life. Good to know the government outsources to a completely unprofessional company to represent them, says a lot about our country. All they care about is money, not if you've been out of work and cannot make the payments, just keep accruing interest on loans I can't pay. Some mf'n BS, tack it on my jacket, when the apocalypse is here have fun wearing your diamond rings, hope they help you.
-Money is the root of all evil

Received a call from Dana King aka GC Services [protected], my my she verbally proceeded that I owed a debt, then the words that came from her mouth were unbelievable. I did not argue with her, but this is not a professional way to ask for someone nor to speak too and belittle a person. This is unprofessional trade practice and I need help in stopping this verbal abuse. As a matter of fact I am going to the news and share with them the experience I had today. I was a nervous wreck and this is unprofessionalism and must cease IMMEDIATELY!

All with in the law and no issue

Are you kidding me? You must work for them. The best way to deal with these idiots is to not talk to them, not give them even a shred of information to use against you. They are not going to play fair. The more you cooperate with them, the more they will take advantage of you. Don't believe a word they say. They are liars, snakes in the grass. They prey on the innocent. They called me looking for a relative that lives in Arizona. I am stationed in NC and that relative has never been here or visited. They just saw "googled" the last name and figured that they could call and harrass me and that I would gather personal information on that person for them. They have called neighbors and asked them to go leave messages for people "HARRASSMENT". If you give them your social Security #, they will attach it to someone else's debt and try to collect the debt from you even if you don't know the person. My best advice is to not cooperate at all with these crooks and scammers. If you owe a debt then pay it to whoever you owe. Don't give anything to these people. It amazes me how they get away with their scam. I wish congress would secure our information. Anybody can find out any information on anyone on the internet. So much for privacy. Congress! pass some meaningful legislation for a change and outlaw the gathering of personal information for databases. You have sold out our right to privacy so someone can make a buck. Are we going to continue to stand for this? I don't know about you but it infuriates me. So much for anti terrorism. If you feel safe it is a false sense of security. The terrorist's have their own databases which are loaded with information on us gathered off the internet. The scam artists are the least of our worries. Gunnery Sergeant G USMC