GE Money Bank
Reviews and Complaints

I also received one of these letters today (2/22/2011). The letter thanks me for being an ongoing PayPal Extras MasterCard account holder. They noticed recent activity on my account that they would like to verify with me. They have tried unsuccessfully to reach me by telephone. Since I don't have a MasterCard, I knew something was up. In addition, my Paypal account has no activity and my phone number on the account is correct. My bank reaches me all the time at that number. Another red flag. Googled the phone number and found your complaint.

Just got one of these letters saying my credit score was lowered and so was my limit for GE MoneyBank because I had delinquency on recently open accounts.

Rather than panic & call the number, [protected] and give the ### criminal on the other end my personal info, I googled the number and lookie what came up!

This is a scam. ALWAYS google the correct number of an agency before giving out your personal info. These SCAMMERS are getting better and better.

You can check your credit report and receive one FREE each year set up thru the US Gov't. AnnualCreditReport.com or AnnualCreditReport.org

This paper actually looked OFFICIAL but it's NOT!

Over the last two months I have received over 100 calls from GE Money Bank asking for Michael Foreman or Holly Chantile... not sure of the spelling. I repeatedly tell them that there is no one by either name at this number. The number they are calling is my cell phone and they are continually using up my minutes which is costing me money. Every time I speak with someone they tell me that they will remove the number from their records but 1/2 later, I get another call and then another and another, etc. I have had about all that I am going to take at this time. I have contacted my lawyer to find out what I can do to rectify this situation. No one individual should have to endure the harassment and aggravation that I have over the last two months. I tried to be nice at first but I am no longer nice when I talk with them on the phone. I am sure they are calling as a bill collector and it is not my bill! They need to find another way to contact these people and I am sure my attorney can steer them in the right direction!

I have told them that I don't live where I live, yet they call 3xs per day..no lie! I have asked them repeatedly to send me monthly statements that I don't have time to always go online to check out my statements, which they don't send anyway even when I requested it at one time, yet I continue to get charged for late fees. How can I get charged late fees for bills I NEVER receive. I have even went as far as writing them a good old traditional letter and the calls don't stop and the bills still don't come. I am reporting them to the BBB.

GEMoney bank is constantly calling me at work. I have informed them that this is my job yet they continue to call. They have these people from India call and want me to give my info and the hardly understand me! They are ridiculous and they need to be stopped!

Ever think of utilizing your caller ID and voicemail? Did you know if you turn your phone off, the voicemail still works? Do you realize there's absolutely no reason for you to waste any minutes on these calls, even if they keep occurring?

Oh stop your ###, you probebly did rack up that bill in someone else's name and now your trying to say you didnt make those charges. Stop crying and whinning you immature stupid ### and pay your ###ing bill!

hope that the authority will take action

Harassing phone calls
...
I AM WORKING IN A SOFTWARE FIRM,over night i received somany phonecalls,which are threating and unwanted talks.those calls are made from one number
THE NUMBER IS--
+[protected]...PLEASE DO ANY FURTHER ACTION BY MAIL I WILL SEND MY LANDLINE NUMBER,

Thank the good lord for the BBB. They were able to get this case resolved for me in my favor. GE sent me a letter of apology stating that the account has been cleared as they are sure this card was obtained without my consent.

I had a account payed in full, in good standing GE MONEY BANK close at there request, had another account SAMS CLUB

I had an account with Queen City Appliances in Charlotte, NC. The account was through GE Money. I bought a washer/dryer and paid it off. I received a letter in November stating that my account was closed.

Ge money bank is a fraud. I have had a jc penneys account approved and then closed out after i paid it out due to them finding out i had filed bankruptcy and this account was never apart of the bankruptcy. Then i received a letter on today about another account i paid off and i haven't been using it and they tell me that they are going to close it due to non use and my previous credit history. My take is why approve me for credit and then take it away. Also, my son cosigned for one of these accounts and his credit is messed up because the bankrupty account is showing up and he never was a part of the bankruptcy. I am demanding that all accounts with GE money bank be deleted from my credit bureau and his too.

Please go to you tube view a clip that shows you exactly what they really think of customers who post complaints. Type in GE Capital Retail Pay Pal. You will know it is the right clip by the green snakes. I don't know how these people that work for these corporations sleep at night. I hope people go to prison.

They DON'T CARE! They just want to shut you up so you will not post complaints & make them look bad which they are very bad not to mention EVIL.

The link to you tube

https://www.youtube.com/watch?feature=player_detailpage&v=684lrrTwkqk

To save yourself "Stress" go on the web & see all the settlements, judgements & claims against GE Money Bank GE Capital Retail Money Bank GE Capital Retail Bank also they are changing there name for the fourth time. This name is Synchrony Bank they have not even changed to the new name & they already have to pay millions in judgements & claims. What a joke.

Whatever you do don't believe them when they say they are Sorry they are not sorry if they truly were sorry they would have no judgements against them, yet under every name change they have done all the same Dark Criminal activities over and over & over & it continues to this day. All their statements which show concern are just very shallow.

Crooks the lot of them go to you tube put ge capital retail pay pal you will see exactly what they think of customers who post complaints.

Back in March I called the number on the bill for Care Credit/GE Money. I was having trouble coming up with that months payment and I was "granted" a deferred month. They said there was nothing else I had to do. No double payment no fees. Before April's due date I recieved about 10 calls a day stating I had to pay my bill, that i was late. When I tried to explain I was told no such thing ever is done. I paid the April bill, and each and every month sine I am charged with a $35 late fee. No one will remove these charges. Oh and by the way, the woman on the phone (cleary from India) stated she could not understand my speech.

I used GE Money Bank aka Care Credit as the finance company. Before payments were even due, on my first statement, their systems were incorrect! They wouldnt listen to anything i was saying, so immediately i had to have a conference call set up between all 3 parties. After being assured that GE Money systems were corrected, here I am a couple years later, with negative marks on my perfect credit record due to their system never being updated CORRECT INFO! No matter who i speak to, all they do is demand payment for amounts i do not owe! Late charges, penalties--now collection agencies--- it's uneard of! Letters from third party company, etc., whatever is necessary to resolve this issue promptly and once and for all is what i'm working on now. Not to mention, they call me between 12-30 times each business day! I'm so appauled with this company & the incompetent individuals working for it.

Very similiar story happened to me- I have been paying on an HH Gregg account for the last year via bill pay thru my bank. When I knew my promotional period was comin to an end I started trying to call into the customer service hotline to get my payoff. Each time I called, whether it was automated or person, they stated that it was an invalid account, hence I could not retrieve the information needed for payoff. I questioned this since I had been paying on that account # for nearly a year! Come to find out, they had listed the 2nd card holder, an old roommate of mine, as primary! Now they are stating that I owe 527.47 interest accrued and that there is nothing that they can do, as the finance charges are valid. How could he be primary when they spoke with him and declined him? Hence I had to apply primary and added him to help his credit?!?! I AM GOING TO SMALL CLAIMS COURT AFTER THEM AS WELL! WILL NEVER DEAL WITH THEM AGAIN!

I am a 12.5 year vet and still in the active duty Army. I co-signed for a friend who was in default on the account for 6 months and the bank never contacted me. I found out about the default by pulling my annual credit report and saw my FICO score went from a 763 to a 652 without notice. I am gonna take this bank to the cleaner both military and civilian. I hate these rip-off suckers with their high flying life styles on our honest freedom fighting Soldiers dimes. Enough is Enough!

I am in the middle of an ID Fraud Investigation where an individual opened a PayPal card with GE Money Bank in my name. This started back in 8-08 and was
done in Euro currency. GE Money has not removed this adverse info from my credit report and has resulted in a low FICO score causing all creditors to raise my interest rate and lower my credit limits.

Pam Owens

GE Money has the WORST customer service EVER. We have a dispute over KIS Golf Academy and I cannot get anyone on the phone to even discuss this nearly 10k loss. The info above does help and I will get to Chairman of the Board, Gerary Ryan or Agent of Service and President, Brent Wallace.
Thanks

The Agent of Service (AOS) for GE Money Bank is:

Brent P. Wallace
4246 S. Riverboat Rd, Ste 200
Salt Lake City, UT [protected]

Thank you, everyone, for contributing your info. It's been very helpful to me.

Troy

Thanks for the good advice. I have been trying to get money back they owe me now for SIX months! I can't tell you how many hours I've spent on the phone trying to get this settled. And EVERY drone is not only snippy and rude, but they all give you different and contradictory information. This is a useless company that depends on people just giving up.

Well, I'm not giving up. My next step was going to be small claims court. Thanks for the info on how to get the name of specific agents. Wonder if I can charge them for the amount of time I've spent getting NOTHING from them on the phone?

Bank of American is doing the same thing. My wife and I both opened separate credit card accounts with BOA for 0% interest for 12 months. You know the accounts that are for some university or cruise line or some other name but it is really BOA.

I also talked to two friends and found out they had gotten the same deal as well. We paid off higher interests loans and consolidated balances. Their first statement was received about 14 days before the first payment was due and they immediately mailed the payment. The checks were deposited six days later.

The second billing statement, however, never came. I called on our accounts anyway and made a payment on the phone so it would not be late. I also mailed a check anyway to the same address since I did not get a statement. Sure enough BOA said they got the payment late even though I had sent it 10 days prior to the due date. Essentially the day I should have received the statement.

A very obvious situation showed up because this happened on all four separate accounts at the same time. So we did a little experiment.

Over the last three years I have closed some accounts and then opened new accounts and guess what the second statement never arrives and BOA kicks the rate up. I have a bank line of credit so I can pay off the accounts and close it then open another one a few weeks later and it has happened six times. So BOA is running a scam and deceiving the American public.

On [protected] my husband received a letter from GE Money Bank stating that he owed $6, 424.15 and they was thanking him for his recent phone payment and was requesting an electronic funds transfere and my husband is deaf and does not talk on phone and we have never heard of this bank. Pluse it said it was an attempt to collect a debt. We know this is not true so what are they trying to pull ? I called their Customer Service Dept. and they wanted the acct. number on the letter there was none so then it wanted his SS#. Well guess what. I am calling an attorney because this is fraud and we know we do not owe this.

Ok you big dummie.. Sears is not owned by GE Money bank. Sheesh. !

I paid in full on the day it was due and they said it was 2hrs. late so they charged me $39 for a $0 balance for 2 hrs late according to them. Then they changed my billing to e-bill. I received an e-mail from them stating I had a statement arrive. I never checked because it was $0 balance. Another month I get another e-mail.

One day a paper bill comes in and it is from World Market. I happen to open it and I am 60 days late with alte fees and penalties on a $0 balance. It totaled around $96. I have never been a day late on my accounts and this shows up.

My credit limits to everyine has been lowered due to the recent delinquencies. n My Home Depot went from $9000 limit to $600. I am getting credit servce letters. They suck!

I had the same exact problems. Mine included a complaint about the actual transaction being fraudulant. I filed complaints with (1st) GE Moneybank where they sided with the crooked merchant, (2nd) a BBB complaint where they did not enforce my rights, finally 3rd I sued that merchant (A Dentist) in small claims court, I won that case, got paid and now still having many problems settling with GE Moneybank. I cannot get the fair interest reversal and this is one big nightmare. Does anyone in this country regulate banks anymore?
I'd love to hear from an attorney who can go after these creeps asap. Help! Help!

GE Money is a real joke, they call and tell you that your payment is late and need a payment so you give them your debit card number by phone and bye bye money you never paid them. Then the phone calls start at 8:00am and run thru 10:00pm 7 days a week. If you pick up your phone you're the bad person, oh and then you can't understand a dang thing they say gr...
Now they state that your debit card is no good, but you can watch them take $1.01 from it 6 times in one night. I mean what the dang, Scam artist is right. How do i turn them in, I've had it with them...

I too paid off an account with Ge Money Bank for a Rooms To Go and a Care Credit account. The Care Credit pay off check i sent in was submitted fro less than it was written for to the bank. I received a bill from Ge Money for $200.00 plus finance charges. They refused to do anything about it so I called my bank asked them not to resubmit the check and only paid the balance that was not submitted. I refused the finance charges. The Rooms to Go account was paid off I received a letter saying my account was settled for $1000.00 but was actually almost 3000.00. Called they said couldnt find my information and was put on hold and they never came back to the phone. They are scam artists!

I saw your post on the board - I am going through the same thing now. I made a small payment a couple of week’s before the payment was due to avoid interest and then went in to pay it all off a week before. The payment section auto-filled in the account information with **** for the first 4 characters. I assumed it did it that way on purpose. Submitted payment. Never cleared. Checked back in about 8 days and had fees, interest and they blamed me. Do you recall if yours auto-filled in too? Wondering if system is set up to deceive. I cannot go check because my account is locked out for sending a bad check and fraud department is all over me (even though payment was corrected and made same day I found out it was wrong).

This happened when i whent to pay off and account 4 years ago and i gave the numbers toa indian on the phone. They are still demanding intrest latefee and bad check fees, as well as an over the phone charge that they never said anything about to the tune of 900.00.

I, too, was charged for a late payment sent from my bank although I made the payment within the bank's suggested deadline to reach GE on time. GE could not give me any information to explain why they did not credit my payment.

I didn't know that so many people had these kinds of problems with this company.

This same type of error recently happened to me. I had sent an online payment well before it was due, and received an e-mail saying that it was cleared. On my next bill, I had a returned check fee and late fee. I had my bank information SAVED on the website and sent it in just like every other month, and they claim it was my error. I called their customer service number, and I could not get someone who spoke fluent English. They just kept reading the prompts they are supposed to read when they hear certain phrases. I asked to speak to a supervisor and they refused, kept interrupting me, and eventually hung up on me. I know that the reversed payment was GE's "mistake."

Have either of you got this resolved yet? I, too, opened an account in Nov. 2007 and have pd 200.00 p/mo. My account should be around 1,000.00. When I went to pay online almost 90.00 had been added for finance chgs. The only reason I opened this account was for the no int fees for a year. I have plenty of cards with less interst that I would have used. I can't get customer svc as it is too late (after listening to 20 minutes of their automated svc). But if they don't resolve this you think that they could be sued for fraud. Or at least the store that offered this "deal".

I opened an account on 06/11/2007 as a "Pay Deferred Interest" account. Specifically this account was opened in the amount of 1,369.00 with no interest for one year.
On 07/27/2007 I sent a payment of 600.00 into GE Money Bank. On 10/24/2007 another payment was sent in the amount of 300.00. On 11/20/2007 another payment was sent in the amount of 469.00. On this check I wrote "payment in full per contract agreement". GE Money bank has tacked on 169.00 worth of late fees and interest even though they were paid well in advance of the one year and even though the payments I sent were way in excess of the 20.00 a month they asked for. They are rude to talk to on the phone and absolutely refuse to correct this problem with threats of more interest and fees.

I agreed to sign up with Care Credit through GE to be able to get dental work done. When you call them some of their employees are very rude on the phone.
They don't want to listen to what you have to say. They are only interested in saying in what they have to say. Some of them really have attitudes.
I wish I never had to use them and have closed my accounts but still have to pay what I owe. I would not recommend them. Too bad because so many
people need medical care that they can't afford. Stay away from this company.

I got this credit card 14 months ago to have some eye surgery done as 18 months same as cash. My first
payment I sent them an electronic payment. I received an email saying they received the payment.
After that I finally got a statement in the mail, they said they did not receive this payment . I called them and after much grief they said they would take off the late fees. I am paying my account off early
today so I called to get the payoff. Of course there was a 1.50 late fee and they said I had a 29.00 returned
check fee from my first payment. Funny thing that has never been listed on my statement. I am paying the 1.50 because the highest level employee I spoke with said she could not take that off my account. She
advised she did not have to give me her last name . This will be the best 1.50 I have ever paid knowing I
will never use this company again.

yes, call again and ask to be transfered to a superviser. advise them that you understand it was a mixup, however it has now affected your credit report. nicely explain that you didnt pay because you were in the middle of a fraud case and didnt realize these charges were not part of the fraud because you didnt recognice the name or location of the charges. Ask if they can please remove the bad mark from your credit. if not, go online to the 3 major credit beaurus you get to pull your credit once for free per year from all 3 buearus. Dispute online the negative marks. explain why, the credit buearu will be able to fix it. infact they should be the first place you checked. The truth is, i understand it was a mix up, on the other hand though it wasnt a GE error either. That, combined with the fact that 99 percent of the time we arent able to change something thats been directly place on your credit report because we arent the credit beauru. so they arent lying if they tell you that they cant do it

I have Care Credit. It was pushed to me by my dentist as well. I signed up for paperless online payments, and you would think they would invest some of that money we give them to improve their online payment process. However, their website does not even work sometimes if you want to pay your bills online. I go online to pay one day, their system completely stopped working for like 3 days. Then I became late for my payment, and my APR jumped from like 4% to 24%. Because of that, my balance has not reduced although I have been paying like $150 a month for 2 years already. I'm still making payments because I do not have time to deal with them right now. But I will make sure I get my money back.

Sadly, I kept getting collections calls although I had paid the bill. They have the most ignorant robots working for them in the collections. I do not spend a minute explaining to them. It's plain waste of time. I suggest everyone deals with banks like this with persistence. I'd rather spend a dime dealing with greedy banks like this to get my penny back. Capital One is no better. It is in their best interest that we are late so they can make more money by hiking the APR and charging us late fees.

Ge Money Bank – Violates Fair Credit Billing Act

FTC fair credit billing act

http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre16.shtm

File a formal complaint with the Federal Trade Commission so they can go after them

I am so angry at these ****. I opened the account for my husband for a hair transplant. At the time my identity was stolen and I was dealing with the creditors so I was very paranoid about any charges I didn't recognized. That's when they started billing me and when I called the company they told me I had opened the account in Ohio for Dental work. I live in California so I immediately took it as another case of fraud. I put in the fraud report and was hesitant to pay the debt. This went on for two months until finally the clinic where my husband got the procedure done called me to question as to why I had put in the dispute...I called Care Credit again and I told them about the confusion they cause and they told me that they would take care of it since this had happened before. So to make a long story short they charged me the interest that they were suppose to waive for 15 months and they reported to the credit bureaus the late fees. When I called to complained the supervisor made me feel so stupid and told me it was my fault and that I should have anticipated the charges... So now I'm stuck with $43 of interest every month and a 60 day late fee on my credit report.
Is there anything I can do? Help!

I completely agree with the other negative comments on CareCredit through GE. They are rip offs. I had them set up my account to do auto pay through my checking account. He argued with me that it needed to be set up 2 days after the due date, but I wouldn't be charged a late fee. EVery month I get a late fee charge and they say they won't refund and they can't change the date. They hung up on me 4 times today. They are dangerous, do not have anything to do with them. I wish they didn't have my financial info, there's no telling what they will do with it. Go to the bank or anywhere else to get a loan, because these people will rip you off every way they can.

I had almost the same problem. I signed up for CareCredit thinking I could opt for the longest payment period and the lowest payment. Within a few months, I found out that the higher my balance, the higher my payments went. I stopped going to the dentist, and sometime later I stopped paying my account, and turned it over to a Consumer Counseling Agency. Payments to CareCredit/GEMoney started in January. GE Money is still charging me finance charges and late fees which exceed the payment. Not only that, they have not acknowledged the change of payee. For some reason, they are also crediting my account with $20 less than the payment sent to them. My counselor asked me for a contact name and fax number so he could contact them directly. Unfortunately, this information is not listed anywhere on my statement. I had previously written to GE Money asking for clarification and acknowledgement of the change of payee. This was over a month ago, and I have not received a response of any kind from them. As of my current statement, my account balance is $600+ higher than when I turned it over to CCC. I told them if they continue to charge finance charges, and refusing to work with the counseling agency, I will simply stop all payments altogether, and they won't get anything. My counselor is currently working on making contact with a live person, and getting this straightened out. I'm 76 years old, low income, and chances are I will be dead before they get all their money, so I don't know what they hope to achieve by stonewalling. It's a very stressful situation for me right now.

Read all the other comments on these scammers. I recommend you pay them off in-full immediately with a certified check; borrow the money if you have to. Any long-term relationship with these [censored]heads will cost you way more than you intially borrowed. There are several class-action lawsuits that have been filed and/or are pending. You may wish to see if there is one in your area. I have sued them as well...no results as of yet.

This organization is involved in sharp practice, which in the case of a promotional loan I took out involved charging an APR of 35% - which includes interest on accumulated late charges.

It will be a cold day in hell before I use this organization again and my company will be refinancing our GE Capital lease programs with another lender (up for renewal, lttle do they know).

They may be up $600 from me personally, but they're down an order of magnitude more from the above.

Further, I will never do business with GE again to the extent that it is possible to buy alternative light bulbs, washing machines etc etc.

I cannot begin to express the contempt that this organization should be held in.

We financed apool with aqua vantage almost 11 yrs ago and are still paying on it in 2011. My husband and I have paid off three cars since then. and cannot finish paying ge money bank for a$4000and something dollar pool.There has to be a way of suing these people for their greed and arrogance. I WOULD DO IT BUT I SUFFER FROM ANXIETY AND STRESS DISORDERS and cannot handle stressful situations because of my high blood pressure and diabetes. Iwould be so supportive if there was someone out there that could take them on!

I too wish I had come here and read up on GE Money Bank. My story is that I used them in Nov. of 2009 to finance my furnace. My agreement stated that I had until Dec. 9 2010 to pay off the balance. Well, I was down to $3280 on Nov.22 2010 and arranged to transfer the balance to Chase Bank but now before the transfer went through the balance has gone to $4237.93! There is no explanation visible on the website for this $957 increase, but I assume that Chase notified them that the transfer was coming and they hit me with a ridiculous interest rate and fee before it was applied. Their actions are criminal in my opinion, and from what I have read here it is their common practice. So, beware do not finance anything through GE Money Bank. I never will again and intend to make complaints every way I can--attorney generals, BBB, finanace and trade commision--the works.

ok to the people complaining about giving your payment information to someone in india. First off. its 2010.. its time to get over your racist views. Secondly, I know for a fact GE does not outsource. Outsourcing is selling accounts to a 3rd party to collect payments and help with call volume times. GE is a worldwide company so we have call centers all over the world. The call center in india is a GE owned and operated call center, they go through the same hiring process as someone in the south dakota or ohio call center. They simply are in India. They pass the same background check as anyone else so if anyone is going to be dishonest with your information it could be anyone not just someone in another country. Your one of those people that deserves to have their identity stolen by someone at a US based call center, that way we can all laugh and say karma is a B

Yes agreed Ge Money demonstates unethical and ruthless business practice

The evidence speaks for itself

Check out this site for detailed info on GE Money's track record

ASIC acts on GE Money’s insurance and debt collection practices
http://www.australian-real-estate.net.au/investing/2008/05/30/asic-acts-on-ge-moneys-insurance-and-debt-collection-practices/

GE Money’s consumer complaints mount
http://www.australian-real-estate.net.au/investing/2008/07/01/consumer-complaints-about-ge-money-mount/

ASIC helps Australian consumers understand new credit laws
http://www.australian-real-estate.net.au/investing/2010/07/26/asic-helps-australian-consumers-understand-new-credit-laws/

The more consumers that can access reliable information in a timely manner to better

Consumers should be able to research finance companies first before making a decision to apply for a finance product.

If consumers can see that GE Money products have distinct disadvantages, that the customer service is poor, the interest rates higher, and the debt collection process is very aggressive and damaging for the consumer it is more likely that consumers will not take up GE Money products.

Loss of business for GE Money and lower profits will really make an impact against GE Money

Hit GE Money financially and make a difference

Spread the word about GE Money complaints

GE Money’s consumer complaints mount
http://www.australian-real-estate.net.au/investing/2008/07/01/consumer-complaints-about-ge-money-mount/

I had to have two heating and air condition units. The total bill was a little over $15000.00. I could have moved some from my savings and paid it off in six to eight months but when I found out I could go with GE Money Bank and pay it off with no interest for 12 months I went for it. I had done this before with some appliances and it worked great. I never carry a balance with any of my credit cards and have a 800 average with the big three credit services.

I made nine payments. I didn't receive a bill for payment ten. I didn't receive a bill for payment eleven. My big mistake was not checking as to why. I just assumed the account had been paid in full.
After the contract entered the thirteenth month I got the phone call from our friendly people living in India that I needed to give them my Bank Account routing number so they could collect all of the accued interest.
I refused and checked through all of my records and found the I did indeed owe $1000.00 and had the bills come as unual I had two months to pay off the account. I sent the final payment and considered the account closed. Of course I got the calls saying by not making the final payment I still owed the interest.

I feel this is just one method for collecting interest. I would like to know if others have had much the same experience. I think Seniors like me are probably targeted more but not sure. Harry T.

Guess what? You pay your bills and you won't get called-don't confuse Collections and Customer Service they have two different ways of handling confused individuals like yourself.

Solution pay them off and go on with your life!

I admire everyone who has even attempted to pay these people. I can't afford to pay them anything right. What started off as a $500 loan is now over $1200 with late fees & interest. They call 5-6 times everyday. I used to answer the phone and could never understand their Indian accent. I don't answer the phone anylonger. My cell sends their calls straight to voicemail. ...I do eventually plan to pay them but it's so unneccessary to harrass people by calling all day long beginning at 8am until 9pm.

I agree with all the complaints. GE Money reps are rude, hard to understand, annoying etc. They constantly call me for payments(they even call at night when my kids are asleep-how rude) but I have it to where it comes out of my account automatically. BIG MISTAKE! I still recieve statements saying that I owe and that I have late fees. This company is a waste of TIME AND MONEY .

I just received a phone call tonight from someone saying that my payment was past due also. I have never been late in making a payment to anyone. I payed the bill when it came in and the due date was listed as being 11/29/08 therefore according to me my payment will be on time. You are right about not understanding the person. My person was from India as well. I checked on line after this person called and saw that my address was listed incorrectly the first time and according to them the statement came back. Don't these people realize what they are doing. Maybe if they didn't hire people from India things would run more smoothly.

Wow, I thought I was the only one. I did a balance transfer to pay off my GE Money account. I have a copy of the canceled check showing they were paid in full on time! And still it took 3 months for them to admit they got the payment and they still don't admit they got it on time. They claim they didn't receive the check until a month after it was cleared. How insane is that?! These people defy logic. They are still charging me a late fee and set collection agencies on me. I've referred it my lawyer and I plan on filing a lawsuit against them for harrassment